‘Course, by "Small Number of Customers in Unique Circumstances," We Mean Vista Users Who Haven't Upgraded to XP

Every time I start the computer it says: Configurating updates: stage 3 of 3 – 0% complete. And then reboots, and reboots, and reboots. … I had it rebooting for over an hour before I stopped the madness.”

—A Vista user encounters Windows Vista Endless Reboot Pack 1

Microsoft has “isolated” another problem with Windows Vista Service Pack 1. Responding to complaints of endlessly rebooting PCs, the software giant has temporarily suspended the automatic distribution of a Windows Vista Service Pack 1 prerequisite.

“Immediately after receiving reports of this error, we made the decision to temporarily suspend automatic distribution of the update to avoid further customer impact while we investigate possible causes,” Nick White, a Vista program manager, wrote in a post to the company’s blog. “So far, we’ve been able to determine that this problem only affects a small number of customers in unique circumstances. We are working to identify possible solutions and will make the update available again shortly after we address the issue.”