QUOTED

In terms of Google, not to overstate it, but they really don’t understand the special needs of business. Today, their economic model is based on consumer search. They have done an incredible job there and obviously we’re investing in challenging them in that space. … If you’ve seen … the Google tools that have tried to do productivity type things, they really don’t have the richness, the responsiveness. You can see that relative [to] the success they have had there. Most of these Google products, to be frank, the day they announce them is their best day and then after that …”

–Microsoft Chairman Bill Gates pans Google Apps