John Paczkowski

Recent Posts by John Paczkowski

My Name Is Google! Look Upon My AdPlanner, Ye Mighty, and Despair!

The days of measuring Internet usage with panels and surveys are finally coming to an end. Good thing too, because those media-measurement techniques–which were developed to gauge radio audience size 70 years ago–were getting, you know, a bit old.

Google (GOOG) today unveiled a new tool that promises to measure Internet usage more precisely. Called AdPlanner, it combines search engine and audience measurement data to create a richer, more intelligent picture of Internet usage, one that may prove far more useful to advertisers looking to identify the best places to buy ads that will reach their target audiences. Slap it together with the recently announced Google Trends for Web Sites and what use is there for traditional advertising-research suppliers?

Great news for media buyers and advertisers who’ve long relied on comScore (SCOR) and Nielsen/Netratings and their shallow, inconsistent metrics. Ugly news for comScore and Nielsen/Netratings, which now seem destined to be disintermediated by Google in much the same way the company disintermediated the rest of the online advertising industry. Sadly, they’ve no one to blame for this but themselves. It’s not like they haven’t been hearing complaints about discrepancies in audience measurement for nearly a decade now (some, presumably, from Google itself).

“We in the marketing-media ecosystem have spent too many years trying to clean up the residue of flawed media-research methodologies,” Randall Rothenberg, president & CEO of the Interactive Advertising Bureau wrote in a scathing letter to comScore and Nielsen//NetRatings back in 2007. “We simply cannot let the Internet, the most accountable medium ever invented, fall into the same bad customs that have hindered older media and angered advertisers for decades–customs such as inadequate samples, accepted out of begrudging convenience; or phantom metrics, like ‘pass-along readers,’ that add shadowy bulk to audiences that cannot be measured directly; or metering technologies and processes that are easy to game.”


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As long as the newspaper was a bundle, no one ever had to care that people were buying it for radically different reasons. But once you go online, and people can unbundle things, where you can traffic directly to a story without going through the home page or any of the rest of it, suddenly what it — the individual choices made by individual readers come to matter a lot.

— – Clay Shirky, on NPR’s Talk of the Nation with Neal Conan