John Paczkowski

Recent Posts by John Paczkowski

Notflix, Redux

Well, Notflix is Netflix once more. The company finally resolved the technology problem that crippled its ability to mail DVDs to members for most of this week. As of this morning, all Netflix (NFLX) distribution centers are operating normally, and the backlog of DVDs that should have been shipped earlier is finding its way into the mail. “If a member should have been shipped a disc Tuesday, Wednesday or Thursday, with rare exception it will ship today (Friday),” the company explained. “As a result, millions of our members will receive DVDs on Saturday, in time (we hope) for some weekend movie enjoyment.”

To make amends for the outage, Netflix plans to apply a 15 percent credit to billing statements of members whose DVD shipments were delayed.

A welcome turn of events after an ugly week that saw Netflix customers losing their patience and the company losing an estimated $1.8 to $3.6 million in revenue each day because of the disruption.


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Nobody was excited about paying top dollar for a movie about WikiLeaks. A film about the origins of Pets.com would have done better.

— Gitesh Pandya of BoxOfficeGuru.com comments on the dreadful opening weekend box office numbers for “The Fifth Estate.”