MobileMea Culpa, Redux
If, as Apple CEO Steve Jobs recently said, the launch of MobileMe was not Apple’s finest hour, then what can be said of the more than 800 hours that followed? Because they haven’t exactly been Apple’s finest hours either.
In yet another attempt to make amends with dismayed MobileMe subscribers, Apple (AAPL) is granting them a free 60-day service extension. And that’s on top of the free 30-day extension it offered in July.
In an e-mail to MobileMe subscribers announcing the extension, a humbled Apple acknowledged that the Web services suite still doesn’t live up to Apple standards. “We have already made many improvements to MobileMe, but we still have many more to make,” the email reads. “… We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe’s launch has not been our finest hour, and we truly appreciate your patience as we turn this around.”