John Paczkowski

Recent Posts by John Paczkowski

Well, This Should Do Wonders for Dell Customer Service …

What would I do? I’d shut it down and give the money back to the shareholders.”

Michael Dell explains what he’d do were he CEO of Apple (AAPL), circa 1997

Weakening economic conditions have forced Dell (DELL) to add a new benefit to its already tenuous employee salary packages: a week of unpaid leave. In an effort to “better position the company for long-term competitiveness,” the company is asking workers to consider taking five days off without pay–the theory being that five days off without pay is better than six months off on unemployment in a lousy economy.

“[Our goal] is to address costs in creative ways, in a way that gives our employees more choices than perhaps have existed in the past,” said spokesman David Frink. “We’re looking to use voluntary cost reduction options whenever possible so fewer involuntary actions would be necessary.”

A foreboding announcement from Dell, which has already reduced headcount by about 10 percent (8,900 employees) this year. ’Course, if this initiative doesn’t work out, CEO Michael Dell could always shut down the company and return the money to the shareholders. …


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  • John Spurlock

    A little over a year ago when Michael Dell returned to the CEO’s chair at Dell, Wall Street rejoiced, while Dell workers sighed in disgust. Dell’s contempt for his American Employees is a well known fact. Dell was one of the leaders in the “off shoring” movement that today has crippled the American Economy while lining Mr. Dell’s pockets. His inept management and use of Dell company funds to bail out his brother’s failed business (a huge expense to Dell, by the way paid for with Dell employee layoffs, a yield a multi million dollar profit to Mr. Dell himself), should be more than enough to actracte the attention of the alphbet agency’s in Washington. surely both the S.E.C. and the F.B.I. need to take another look at Dell’s books.

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@digiphile @jayrosen_nyu that’s just silly. Closing a global business in reaction to single-issue national politics is foolish.

— Dick Costolo, via Twitter, in response to a tweet by Alex Howard wondering whether Twitter would participate in Wikipedia’s Jan. 18 SOPA blackout