John Paczkowski

Recent Posts by John Paczkowski

iPhone Owners Would Like to Replace Battery, AT&T

According to a new survey from ChangeWave, owners of Apple’s new iPhone 3GS are quite happy with the device. Sadly, the same cannot be said of the AT&T service that accompanies it. Asked what they dislike most about the iPhone, 41 percent of respondents said the device’s short battery life.

Nearly a third, 32 percent, said AT&T.

And another 23 percent said the quality, coverage and speed of AT&T’s network. (Click image below to enlarge.)

iphonedislikes

Now, that isn’t all that surprising given the swell of bad press that occurred when AT&T admitted at Macworld 2009 that unlike dozens of other carriers that it wasn’t ready to support iPhone tethering or MMS support. But it’s interesting that AT&T (T) is responsible for two of the top three complaints about an Apple (AAPL) product. I can’t imagine that’s going over too well in Cupertino.

Says ChangeWave: “There are no indications that Apple’s AT&T problem is going away. On the contrary, the better customers feel about their iPhones the worse they feel about AT&T–with nearly one-in-two 3GS owners citing AT&T-related issues as their biggest dislike. These survey results suggest Apple will be forced to deal with the issue sooner than many analysts expect.”

“There will be a day when we are not exclusive with the iPhone,” AT&T CEO Randall Stephenson said recently. And apparently, iPhone users are hoping that day comes sooner rather than later.


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December 30, 2013 at 6:49 am PT

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December 29, 2013 at 2:12 pm PT

BlackBerry Pulls Latest Twitter for BB10 Update

December 29, 2013 at 5:58 am PT

Apple CEO Tim Cook Made $4.25 Million This Year

December 28, 2013 at 12:05 pm PT

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I think the NSA has a job to do and we need the NSA. But as (physicist) Robert Oppenheimer said, “When you see something that is technically sweet, you go ahead and do it and argue about what to do about it only after you’ve had your technical success. That is the way it was with the atomic bomb.”

— Phil Zimmerman, PGP inventor and Silent Circle co-founder, in an interview with Om Malik