Blue Nile Gets Makeover to Please Ladies
Blue Nile Inc. (NILE) is expected to unveil a major overhaul of its Web site Tuesday as the online jeweler tries to broaden its appeal, especially to women. But like other e-commerce sites retooling to combat slowing growth, it faces the tricky task of trying to make improvements without losing core customers.
The vast majority of those who buy rings and necklaces from Blue Nile are men, drawn to the extra information and control–as well as possible discounts–they get by shopping online instead of at a high-pressure jewelry counter. Yet most Blue Nile purchases are given to women, whom the retailer would like to have a more premium view of its brand.