John Paczkowski

Recent Posts by John Paczkowski

FCC Google Voice Probe: Ask, AT&T, and It Shall Be Given Unto You

googvoice-150x150Well, look at that: Google’s Google Voice service has inspired another Federal Communications Commission probe. Days after a group of House members, echoing a call first made by AT&T (T) in September, asked the FCC to investigate Google Voice, the Commission obliged, sending a letter of inquiry to the company.

“Recent reports indicate that Google’s Google Voice service restricts calling from consumers to certain rural communities,” the FCC wrote. “We are interested in gathering facts that can provide a more complete understanding of this situation.”

Though Google (GOOG) has until Oct. 28 to file a formal response, the search giant was quick to thump the tub in its defense on its Public Policy Blog. There, Rick Whitt, the company’s telecom and media counsel, argued again that Google Voice is not a traditional phone service and should not be regulated like one.

“Google Voice is not intended to be a replacement for traditional phone service–in fact, you need an existing land or wireless line in order to use it. Importantly, users are still able to make outbound calls on any other phone device,” Whitt wrote. “…AT&T apparently now wants web applications–from Skype to Google Voice–to be treated the same way as traditional phone services. Their approach is what a former FCC chairman has called ‘regulatory capitalism,’ the practice of using regulation to block or slow down innovation. And despite AT&T’s lobbying efforts, this issue has nothing to do with network neutrality or rural America. This is about outdated carrier compensation rules that are fundamentally broken and in need of repair by the FCC.”


comments so far. Add yours.

  • Terry Nenni

    Google, you and every other telecom hater can call Google voice what you want, but if it allows you to bypass the traditional phone network (which reportedly it does) then it has the potential to diminish telecom revenues. VOIP has destroyed the traditional landline phone service. As Google, FCC, and Bloggers force the Telecoms to open their wireless networks, the network moochers should at least abide by the same rules forced on the network owners.

  • http://lloydbudd.com/ Lloyd Budd

    A little Freudian typo in the quote, or the PDF has also been updated and corrected:

    the FCC wrote. “We are interested in gathering facts that can provide a more compete understanding of this situation.”

    Should be “more complete”

  • http://best-european-cruises.blogdns.com ricky Gill

    cant wait for this to come to the UK!

  • technologiez

    Google Voice is free, sure, and like I said, it’s been a personal help when I had an issue that rendered my phone unusable. However, there’s a difference between accepting an app that does a pretty good job and pushing a company to make a better product that will ultimately benefit you more. Consumers do that all the time with feedback, and most software-makers listen. It’s to everyone’s advantage.

    That’s why I suggested that Google should introduce tiered services, so that those who want to stick with the free service can do so, and those who want to upgrade to higher quality can also go that route. More choices are better in my book.
    http://technologiez.net

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