Danger Will Robinson! Do Not Approach the Sidekick!
A quick update on the Microsoft/Danger Sidekick fiasco.
T-Mobile has pulled its Sidekick handsets off the market following a back-end server failure that resulted in many users losing their personal data. Surf over to the carrier’s Web site and you’ll find that it now lists the entire Sidekick line of devices as “temporarily out of stock.” Evidently, T-Mobile would prefer to resolve the current service issues before it resumes selling the Sidekick–not that anyone would buy one right now anyway.
Microsoft (MSFT) and T-Mobile still haven’t explained why the server failure occurred and more importantly, why they don’t have a backup of lost user data. Meanwhile, speculation is mounting that the failure was caused by an attempted storage area network transition without contingency plans.