TaxiHack Lets New Yorkers Rate Their Ride
New Yorkers know they can dial 311 for help with most municipal problems, but what do you about a bad taxi ride?
Randy Meech has created a site called TaxiHack that lets unhappy passengers post their cab comments, via email or tweet, in real time. A director of engineering at Patch, an AOL (AOL)-owned local news site, Mr. Meech said that he was interested in creating a dialogue about taxi rides in the vein of Twitter.
“I was hoping it would be a fun conversational thing and not just for complaints, but the complaint aspect is definitely there,” he said.
There’s no legal or criminal consequence for any of the drivers or cab companies cited on TaxiHack, but Mr. Meech said he imagined it would be in their best interests to pay attention to the comments.
