Kara Swisher

Recent Posts by Kara Swisher

What Does Yahoo's Search Decline Mean and–More to the Point–Can It Be Stopped?

eat_sleep_drink_bumper_sticker-p128913260437294662trl0_400

“Microsoft eats, sleeps and drinks search,” said one Yahoo source to me this week. “And we just don’t.”

That was one very stark way of explaining why Yahoo, the No. 2 search player, continues to lose market share in the lucrative online arena, even as Microsoft’s Bing service has been slowly gaining.

The latest proof of this came this week from a comScore (SCOR) report that showed a decline of 0.5 percent, to 17.5 percent, for Yahoo (YHOO) in November, even as Microsoft (MSFT) saw a gain from 9.9 percent to 10.3 percent, and Google (GOOG) had a slight uptick, from 65.4 percent to 65.6 percent.

Yahoo’s share is the lowest it has seen and part of a nearly year-long decline in search for the Silicon Valley Internet giant.

That hurts, according to a variety of internal sources at Yahoo, as well as analysts, since each point of lost share represents $100 million to $150 million in revenue.

“We estimate that every one percent search market share is worth approximately $150 million,” noted J.P. Morgan analyst Imran Khan in an email. “However, it’s a blended number.”

What Khan means is that Yahoo’s revenue per search is a lot lower than that generated by Google. And–since Yahoo has a much lower market share–the average is higher.

Still, no one at Yahoo wants to watch search share seep away.

So, not surprisingly, a spokeswoman for the Internet giant–echoing sentiments of CEO Carol Bartz since she signed the search and online advertising pact with Microsoft earlier this year–said Yahoo is committed to excelling in search, especially in search experience.

The spokeswoman also maintained that Yahoo’s share will change for the better as soon as a series of recent updates to Yahoo search–and as increased “infusion” of search throughout site, such as in email–kicks in.

In addition, she noted that Yahoo’s $100 million “It’s Y!ou” marketing campaign is about to turn its attention to the site’s “hero products,” including search.

Since that is still to come and because many of the other changes “were put into place just in September,” she said, improvements will be apparent in the months ahead and not now.

Lastly, the spokeswoman added, some of the declines are related to the inevitable impact of Yahoo losing “non-economic” toolbar and affiliate distribution deals to Microsoft and Google.

Before the comScore figures came out, in fact, Bartz underscored this particular point at an investor conference last week, and Khan also noted it in a recent report.

“We are concerned by this [search decline] trend, but we think some of the market share loss is associated with the discontinuation of tool bar and affiliate deals,” he wrote. “We believe that many of these deals were uneconomical and were created solely to expand its market share. Thus, we think this market share loss will have a much lower impact on profitability than many investors fear.”

Maybe so, but Bing’s slow and steady gains since the new service was launched this summer is still not a plus for Yahoo.

And while those gains are due in part to those pricey distribution deals, they have also been boosted by Microsoft’s own $100 million Bing marketing campaign and an increasingly hopped-up innovation war with Google.

Yahoo, for the most part, has been missing in action in that loud battle, although the company has indeed released a series of new features, including recent integration with Twitter and an upcoming one with Facebook, to increase more real-time search results.

But both Google and Microsoft have done similar deals and continue to update search on a much speedier schedule.

What this ultimately means to the pending MicroHoo partnership will be interesting to watch, since the deal makes more money for Yahoo the higher its share of search.

As part of the agreement–under which Microsoft takes care of the technology for both Yahoo and itself (using, ironically, a lot of former Yahoo techies it has poached)–the software giant will pay Yahoo almost 90 percent of the revenue it gets from search on Yahoo sites.

Less search share, of course, means less revenue, even if Yahoo is not paying for the costs of delivering that search.

On the plus side, Khan and others have noted recently that a recovery in the graphical advertising business could give Yahoo’s stock a boost.

Since Yahoo does eat, sleep and drink display, this might counter its search shortfalls, until, presumably, Yahoo can stop them.

[Bumper sticker courtesy of Zazzle.com.]


comments so far. Add yours.

  • Anonymous

    Kara,

    Call me a skeptic, but I fail to name even ONE good reason for *anyone* to be searching on Yahoo.

    Even if we presume that the results are as good as Google (they’re nowhere close!) — most browsers these days have a search bar built in right next to the URL bar — and that is set to Google by most defaults. Any internet user who was not born yesterday will use Google and not Yahoo, simply by the virtue of default behavior.

    And since that’s undeniably true, then Yahoo’s search share will sooner or later drop to zero. And from the recent data, looks like it’ll be sooner than anybody thought.

  • bendgules

    Kara,

    What does it mean that Yahoo is accepting and running display ads for Bing? Isn't it odd for a company to accept display ads like that for a competitor?

    My take: If Bing wins market share from Yahoo, Yahoo will lose search revenue…but it will probably make at least some of those losses back in royalties, once the Licensing part of the Deal is completed. So Yahoo losing out to Bing isn't as costly as it might otherwise appear.

  • david_www

    What royalties are you referring to?

  • bendgules

    The deal with Microsoft is actually a Search & Licensing deal.

    The Licensing part hasn't been discussed much. It gives Microsoft the option to license Yahoo patents in 3 areas: paid search, algorithmic search, and contextual advertising. Microsoft has the right to license this IP for use on its own sites at some confidential discount to fair market value.

    “Fair market value” could be huge. For example, Google paid up to 2.7 million shares before its IPO for a perpetual license to YHOO's paid search patent (the '361 patent) alone.

    So we're potentially talking big licensing money for Yahoo. Maybe even “boatloads” of money.

    I'm speculating, but this is the reason I think Yahoo doesn't need to “eat drink and sleep” search. The Licensing Part of the deal will, imo, pay Yahoo, even when someone “Bings” off the Yahoo network.

  • yozi

    “We estimate that every one percent search market share is worth approximately $150 million,” noted J.P. Morgan analyst Imran Khan in an email.”

    $100-150 BILLION search market?
    What is Imran smoking?

  • yozi

    “The Licensing part hasn't been discussed much.”

    If it is so good for y! – why y! has not discussed it?

  • yozi

    “Fair market value” could be huge. For example, Google paid up to 2.7 million shares before its IPO for a perpetual license to YHOO's paid search patent (the '361 patent) alone.

    This one is the most interesting transaction in the history of the universe.

    Bill Gates refusing to buy Overture in the first place, and eventually G paying only $28 million for a patent that is directly related to its adwords and adsense operations.

  • bendgules

    Yes, Google's settlement of the '361 patent is extremely interesting. Google issued 2.7 million shares (today worth over $1.6 billion) at least in part for the '361 license and to settle infringement issues. For various reasons, though, as you point out, it's a tricky matter to arrive at a “fair market value” for the license from this sum. Certainly it's far beyond $28 million, though — even if this is how Google officially allocated the settlement.

    I suppose Yahoo is not talking up the Licensing option because the terms haven't been finalized — and the Deal doesn't have regulatory approval yet. I don't know why no one else is talking about it, though. If Yahoo is going to get “boatloads” from this deal, then I'd say at least one ship in the flotilla will be filled with cash from Licensing.

  • ShyamKapur

    Everything is possible to do if laser-like focus is on solving real problems of users. Yahoo or Bing or any other search provider could succeed if they invested in building or acquiring real powerful technologies. I see more significant innovation at play in young startups like TipTop http://FeelTipTop.com than in all of these search providers combined.

  • joe_bean

    “Even if we presume that the results are as good as Google (they're nowhere close!)”

    Can't understand nutter talk. SERP quality for Google, Yahoo, and Bing are generally indistinguishable. You can knock Yahoo for it's cluttered homepage, and you can find loads of problematic queries and query types for each engine, but at the end of the day each is essentially the equal of the others.

Latest Video

View all videos »

Search »

So there’s no such thing as work-life balance. There’s work, and there’s life, and there’s no balance.

— Sheryl Sandberg, in an interview for the PBS/AOL digital and broadcast series “Makers: Women Who Make America”