Kara Swisher

Recent Posts by Kara Swisher

The Beaver Brothers of Zazzle Talk About Customizing, Well, Everything!

new-zazzle-logo

A few weeks ago, BoomTown motored down to Silicon Valley, to the Redwood City, Calif., HQ of Zazzle, the online site that lets users order a variety of custom products by using a special (and patented) printing technology.

I went to talk to the Beaver brothers–Jeff and Bobby, who founded the company with their father, who is CEO, way back before the first Web 1.0 bubble burst in 1999–about recent changes, including finding more ways to slap custom designs on more products and recent international expansion.

Funded to the tune of $46 million by Kleiner Perkins and Sherpalo Ventures, Zazzle’s profitable business essentially remains pretty straightforward: A customer can pick from both branded and user-generated designs for a variety of items, such as T-shirts, shoes, skateboards and more.

Zazzle also offers a marketplace, under a commission structure, for those who do contribute designs.

But in the video below, the pair talk about the more intriguing and more innovative idea of making pretty much every retail product completely customizable and available on demand.

It’s an interesting idea, to be sure, and probably inevitable.

Here’s the video of the interview, as well as a tour of Zazzle’s offices:


comments so far. Add yours.

  • http://twitter.com/growhappy growhappy

    So these guys buy safeway select (supermarket-brand groceries) and have an artist paint them up? I scoff at their custom products, laugh at their silly TV screens (ever hear of paper) but am geniuinely jelous of their infrastructure. At the end of the day, kids are better off buying a blank deck from their local shop. I ride a sector 9 myself. Dare to dream, anyway. At least these dudes can run credit card numbers.

  • http://twitter.com/growhappy growhappy

    If a design is not good enough for the next guy, why is it good enough for me? I believe in economies of scale, not to squash Zazzle's dreams or anything. You can laugh in my face if (or when) you payed back $46 mil.

    Nice work on the interview, and thanks for the virtual tour. Regarding my comment about your TV wall: If it's not worth printing and keeping records of, why waste employee's time and focus? All Warren Buffet needs is the morning paper, no tickers. In other words, the middle man tends to get in the way, but I'm a fool for taking Zazzle for granted if it offers real value. As a consumer, my advice is to stick to T-shirts and binders. Get them retail outlets so your customers don't feel alone. The only custom t-shirt you'll find me wearing is finger-painted.

  • http://twitter.com/growhappy growhappy

    Zazzle has no idea what Emo is – a genre of music. Emotional punk rock. Before you sell a binder with a gothic hello (world) kitty, listen to the album “Something to Write Home About” by the Get Up Kids. It won't be painful. If you just want a couple songs, 'Action & Action' and 'Mass Pike' should do you well.

  • http://twitter.com/growhappy growhappy

    Zazzle, your ship is too heavy and you expect consumers to mind your sails. Stick to B2B, cause you're full of it.

  • http://twitter.com/growhappy growhappy

    Minimum effort and maximum profit is what Zazzle aims for, Am I right? Choices are good, but what if the car dealer had a dozen different brakes to choose from. That's how I feel when I look at your skateboard pages.

  • http://twitter.com/growhappy growhappy

    Kara said it best… something along the lines of these guys being the amazon of customizable merchandise. Off to the outdoor skatepark with my no-expense-spared glow-in-the-dark Creature board.

  • lisalisa24

    please come and check this out at http://www.zazzle.com/fusions

    this is a cool store to check.

  • iittss

    The new year approaching, click in. Let's facelift bar!
    ====== h t t p : / / f o g z . eu / u hr 3a =====
    fr ee sh i pp ing

    (jordan shoes) $32

    (air max) $34
    ++++ http://w w w.b h s h o e . c o m++++++++++
    +++

    wow

  • thatwhichisgood

    I joined zazzle sometime last year and am just beginning to see their genius. Watching this interview was just the nudge I needed to start thinking outside the box…I have yet to leverage customization. Thanks for the brain food.

    Make life a whimsy!
    http://www.thatwhichisgood.com

  • jywillia

    growhappy likes to spam your posts. Zazzle is a great service and artists like myself are better off based on their progress and I hope to see them continue to add many awesome and niche products in the future.

  • pseybold

    Thanks for doing this interview! I haven't had a chance to get to Zazzle yet, but I'm a big fan…Did you get to tour their printing factory??

  • http://www.cheap-lacostepoloshirts.co.uk lacoste polo shirts

    a great service and artists like myself are better off based on their progress and I hope to see them continue to add many awesome and niche products in the future.

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