John Paczkowski

Recent Posts by John Paczkowski

Verizon Network Outage Begs Question: Is There Also a Map for That?

AT&T executives were no doubt grinning into their cornflakes this morning over a cock-up at rival Verizon that left many of that company’s customers in the eastern half of the U.S. without access to data services early Wednesday. The network outage, which was evidently caused by some bad switch software, affected conventional data services as well as BlackBerry email and MMS.

Service was resolved relatively quickly, by 8:15 am ET, but not before hundreds of customers rushed to Twitter to carp about it and give Verizon (VZ), which has mercilessly antagonized AT&T (T) over its network issues, a little taste of some of the grief its rival has been suffering for the past year.


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One thing that we have learned is that piracy is not a pricing issue. It’s a service issue. The easiest way to stop piracy is not by putting antipiracy technology to work. It’s by giving those people a service that’s better than what they’re receiving from the pirates.

— Gabe Newell, co-founder of videogame company Valve, which publishes Portal and Half-Life