Kara Swisher

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Groupon's Andrew Mason Speaks!

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The last time I really was truly bullish on a start-up and its founder–BoomTown’s motto is wait-and-see rather than hype-it-up–was AdMob’s Omar Hamoui.

That turned out pretty well, with the sale of the mobile advertising site to Google (GOOG) for $750 million last fall.

My 2010 start-up that passes the slightly-less-raised-eyebrow test is Groupon, a group-based social buying service that nabbed another $30 million in funding in December.

So earlier this week, I sat down with Groupon’s Midwesternly-nice Andrew Mason, 29, to talk about where the start-up is headed with its pile of dough and growing base of consumers who want to make a deal.

The Chicago-based Groupon has actually raised a total of just under $36 million from angels, New Enterprise Associates and Accel Partners so far.

Not that it needs it. The company–like AdMob–is profitable, despite having 200 employees and and a lightning growth path to expand its base of local sites.

The innovative service, which launched only a year ago, features a “daily deal” with a huge discount on a wide range of things–from spas to skydiving and, recently, pole-dancing lessons–in more than two dozen U.S. cities, including Chicago, Boston, New York and San Francisco.

Not everything works–a recent offer of a lobster dinner shipped to buyers was a bomb, as was a tour of Michael Jackson’s childhood home in Gary, Indiana.

The deals are offered to large groups of potential buyers on the Web, through email or via social networking sites like Facebook and Twitter.

Using social tools, Groupon–a mashup term for “group” and “coupon”–tries to use collective buying power to get low prices and push customers to local businesses.

If it reaches the number of buyers it needs, which can be in the thousands, Groupon sells coupons to the consumers and collects a hefty fee for the sale from the businesses it sends customers to.

At the cost of discounting and of paying off Groupon, small businesses get a crack at a lot of new customers–think of it as social networking lead-generation or, perhaps, the “Social Shopping Network.”

Groupon grew out of a project of The Point, an online community launched in 2007 for organizing group action.

This kind of thing has been tried before, of course, centering on consumers who group together to get discounts on items by purchasing them in bulk.

In Web 1.0, there were many group-buying sites, most of which failed badly. One of the more high-profile ones–Mercata–got $90 million in funding from investors, including Paul Allen’s Vulcan Ventures.

But now the group-buying space has been reinvigorated, with a spate of competitors, some of which are clear copycats–which, touchingly, really bugs Mason.

There is even a site, called Yipit, that aggregates all the group-buying sites.

Here’s the video of my interview with Mason at the Accel offices in downtown Palo Alto, Calif., on his second visit to Silicon Valley–as well as a video below it from Groupon about how the service works:

Learn How Groupon Works! from The Point on Vimeo.


comments so far. Add yours.

  • question123

    Kara, did you ask him about the class action lawsuit filed against Groupon re: Illinois gift card laws? Or about Groupon's relationship with fringe companies (see BriteSmile in Boston)?

  • ziggiezoe

    need several security cameras for out side my home

  • lusitano

    Hello Good Afternoon,
    My name is John Fernandes and worked until yesterday Groupon in Portugal, I have 41 years and has worked as a director or manager in companies with Kraft Foods, Colgate, Danone, etc..
    I accepted this challenge of starting the company's activity in Portugal believe that the net still has a lot to improve especially in a country like Portugal.
    We started working on the very day they were interviewed, had a brief training on the company and Enviro-in to the street.
    Deal or Groupon City was not known in Portugal, appeared on the clients without any type of document and not with the minimum of information about the company or about working, the person who should be head of sales for the past five days Portugal elected a seller as co-ordinator, as he confesses to not be able to work and support the group, this promotion has been poorly accepted by most of the team in Lisbon.
    But as we believed in the project and because the history of the company is a success story in motivavamo us to each other and would always appear a deal or other, we worked with our media, computers, telephones, net, car, everything was ours, had a team of two Germans and were marked at one time 2 / 3 meetings per day in cafes or on the street, without a minimum of conditions, I as the oldest team tried to help those who were more, us in Portugal we have a saying “no eggs do not make omelettes.” than advised two weeks ago we had to start using a tool for all the work that was the Sales Force, had a Conferen call of 10 minutes of training to learn to work with the tool, but combined with Spain so that we would work when we had tools to do so, why the team had no computer or as was my case the computer had problems, however, Boris told me have to use the tool, okay, during the weekend trying to learn to work with the tool, asked for help some doubts Spain (Miss Martha) who sends me an email for me to read the manual, and I responded and apologized for being to work on Sunday but had no manual, if she could then send me the 3rd following Monday I receive an email with lies, false information from a Sr º Ricardo to fire me, I'm not agree with this decision, I do not know officially who Mr º Ricardo to send me an email with lies and dismiss me from the company, Veza many tried to talk by email, phone, sms Boris never answered me, send me an email yesterday that would call me but did not!
    What is going on in Portugal is an absolute disgrace, am not entirely agree with this decision.
    What is going on in Portugal is a real shame for Groupon which will be criticized, I will proceed with a complaint in court against the conduct of Groupon, I am outraged and seriously consider seeking investors and create my own site but better than the Groupon!
    And I will publicize this very situation through all the knowledge I have in the media is a disgrace and I want people to know all the sadism and the form of HR work in Portugal.
    Mr. Ricardo is a disgrace to the company's representative in Portugal, or is Boris? In court know.
    So I write to you to know the truth of what is going on in your company, do not want anything more than respect for the work that was developed and the conditions they were held to the end of a month, we receive an email from a who do not officially know who is sending them away from the company to which we devote our time and our money, because Groupon not yet paid the costs we had to work for your company!
    Best regards

    João Fernandes
    +351 918 23 22 71

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