Cellphone Industry Sparks the Most Complaints
When times get tough, complain. If the newest numbers from the Better Business Bureau for company complaints are any indication, that’s exactly what consumers are doing. Overall, complaints at the Better Business Bureau were up 10% in 2009 with nearly one million complaints filed. Banks have seen a whopping 42% increase in complaints in 2009, further helping to explain the ire toward Wall Street, with complaints spanning from credit cards to checking accounts to mortgages. But even with the surge in financial complaints, the cellphone industry was the most complained industry of last year, with 37,477 total complaints.
