Kara Swisher

Recent Posts by Kara Swisher

Zappos's Tony Hsieh Talks About His New Book, "Delivering Happiness" (Get It?)

Tony Hsieh is unusually quiet in person, especially for someone whose innovative company is well known for its incredibly friendly customer service.

He has a new book, “Delivering Happiness: A Path to Profits, Passion, and Purpose,” which comes out in June, so I chatted with him outside the Zappos HQ in Henderson, Nev., about this and more.

Zappos was bought by Amazon (AMZN) last year, but Hsieh still runs it pretty independently of the mother ship, employing a set of “core values.”

Here’s the video interview:


Latest Video

View all videos »

Search »

There’s a lot of attention and PR around Marissa, but their product lineup just kind of blows.

— Om Malik on Bloomberg TV, talking about Yahoo, the September issue of Vogue Magazine, and our overdependence on Google