FCC Wants Alerts on Wireless Overages

Federal regulators are proposing new regulations on the wireless phone industry, which would require carriers to alert consumers if they’ve gone over their monthly data or text message allotments.

The proposal is similar to rules recently enacted in the European Union on wireless companies, which require carriers to send a text message to subscribers who are racking up roaming charges or getting close to their plan’s roaming limit.

The Federal Communications Commission proposal also considers whether carriers should send real-time alerts to subscribers who are exceeding their monthly voice, data or text messaging limits.

“We’ve gotten hundreds of complaints about bill shock,” said Joel Gurin, head of the FCC’s Consumer and Governmental Affairs Bureau, in a statement. He said the agency is looking at if “there’s any reason that American carriers can’t use similar automatic alerts to inform consumers when they are at risk of running up a high bill.”

Read the rest of this post on the original site


Must-Reads from other Websites

Panos Mourdoukoutas

Why Apple Should Buy China’s Xiaomi

Paul Graham

What I Didn’t Say

Benjamin Bratton

We Need to Talk About TED

Mat Honan

I, Glasshole: My Year With Google Glass

Chris Ware

All Together Now

Corey S. Powell and Laurie Gwen Shapiro

The Sculpture on the Moon

About Voices

Along with original content and posts from across the Dow Jones network, this section of AllThingsD includes Must-Reads From Other Websites — pieces we’ve read, discussions we’ve followed, stuff we like. Six posts from external sites are included here each weekday, but we only run the headlines. We link to the original sites for the rest. These posts are explicitly labeled, so it’s clear that the content comes from other websites, and for clarity’s sake, all outside posts run against a pink background.

We also solicit original full-length posts and accept some unsolicited submissions.

Read more »