QOTD: Look! A Bandwagon!

“The burden for consumers caused by this glitch, combined with the confusion over its cause and how it will be fixed, has the potential to undermine the many benefits of this innovative device. To address this concern, I ask that Apple provide iPhone 4 customers with a clearly written explanation of the cause of the reception problem and make a public commitment to remedy it free-of-charge.

“The solutions offered to date by Apple for dealing with the so-called ‘death grip’ malfunction–such as holding the device differently, or buying a cover for it–seem to be insufficient. These proposed solutions would unfairly place the burden on consumers for resolving a problem they were not aware of when they purchased their phones.”

— Democratic New York Senator Charles Schumer, in a play for a little PR, ahem, facetime