John Paczkowski

Recent Posts by John Paczkowski

Apple’s “Back to the Mac” Event by the Numbers

As Apple events go, Wednesday’s was a bit lighter on metrics than some others we’ve seen this year. Still, there were quite a few worth noting, beginning with 13.7 million–the number of Macs sold in the fiscal year that ended in September–and continuing on with those listed below.

  • 13.7 million Macs sold in FY 2010
  • That’s 3 times the number of Macs Apple sold just five years ago
  • The Mac’s installed base is 50 million
  • Mac sales accounted for $22 billion in revenue in FY 2010
  • That’s 33 percent of Apple’s revenue
  • And it’s enough to make the company’s Mac business No. 110 on the Fortune 500–if it were a standalone business
  • Quarterly Mac sales grew 2.5 times faster than the rest of the industry (according to IDC)
  • The Mac has outgrown the PC market for 18 straight quarters
  • The Mac claims 20.7 percent of the U.S. retail market (according to NPD)
  • There are 600,000 Mac developers
  • The above number is growing by 30,000 per month
  • Mac customer satisfaction is the highest in the industry
  • It’s No. 1 in customer satisfaction (according to ACSI)
  • It’s No. 1 in tech support for the last seven years (according to Consumer Reports)
  • It’s No. 1 in customer support (according to PC World)
  • There are 318 Apple retail stores in 11 countries
  • Apple retail stores sold 2.8 million Macs last year
  • 50 percent of them were sold to first-time Mac buyers
  • Apple sold 2 million iPhoto photo books in the past year
  • There are 5 million GarageBand users

Twitter’s Tanking

December 30, 2013 at 6:49 am PT

2013 Was a Good Year for Chromebooks

December 29, 2013 at 2:12 pm PT

BlackBerry Pulls Latest Twitter for BB10 Update

December 29, 2013 at 5:58 am PT

Apple CEO Tim Cook Made $4.25 Million This Year

December 28, 2013 at 12:05 pm PT

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I think the NSA has a job to do and we need the NSA. But as (physicist) Robert Oppenheimer said, “When you see something that is technically sweet, you go ahead and do it and argue about what to do about it only after you’ve had your technical success. That is the way it was with the atomic bomb.”

— Phil Zimmerman, PGP inventor and Silent Circle co-founder, in an interview with Om Malik