Peter Kafka

Recent Posts by Peter Kafka

Today's Daily Cord-Cutting Denial: Viacom

We know the drill by now: Cable company exec speaks in a public setting, gets asked about “cord cutting” and says he can’t see it.

Cue disbelief from people who have indeed cut the cord. Or at least want to cut the cord.

Today’s episode comes courtesy of Viacom CEO Philippe Dauman, during his company’s earnings call this morning. Guess what he said after an analyst asked if his recent Netflix deal would push cable subscribers to bail out and go Web-only?

Okay, no need to guess. PaidContent’s David Kaplan jotted down Dauman’s response:

Even through this powerful recession, TV viewership held up. There is much ado about nothing, when it comes to talk of cord-cutting. We have seen subscribers on more networks increase, because we’ve seen incremental distribution from the telcos. We don’t see cord-cutting happening. If anything, it’s the economy that holds down subscribers. As it returns, so do the subscribers.

Since we’re going to see/hear this movie many more times for quite some time, it may be worthwhile to start figuring out how both sides could be right.

Here’s a theory to start with: Cord cutters are real, but they’re a very vocal minority, and they’re dramatically overrepresented on sites like this one. And even if you’re not a cord cutter, I’d guess that if you’re reading this site you’re much more likely than the average American to have a media- and tech-savvy friend who has cut the cord.

The flip side of the argument is that pay TV numbers may still be increasing, but not by much. And if the cable guys are right, and the losses they’ve been seeing are because the economy is lousy, then that strikes me as much more important than they’re letting on: Who gives up TV, and how can the cable guys not figure out a way to sell them TV at a price they can afford?

So, again, I’m just spitballing. Take it from here, or let me know what you think.


comments so far. Add yours.

  • http://twitter.com/sfcomms Danny Miller

    If the cable companies would give consumers what they want – an ala carte menu of channels and decent customer service – they would be in much better shape. Their inability/unwillingness to adapt and change (pricing models, awful-looking cable boxes and remotes), coupled with the plethora of alternative online TV and content available to consumers, means that yes, they are in trouble. PR talking points that deny what is happening do them no good. In the Bay Area, I know plenty of people who are cutting the cord. The folks in Kansas will follow at some point. By then it will be too late for the cable companies to do anything to save themselves.

  • Anonymous

    We have millions of homes in foreclosure and whole neighborhoods of homes being literally bulldozed in many of the hardest-hit cities and the biggest surprise for me is that there have not been GREATER losses of subscribers. You can’t sell cable or satellite to an empty house or one where the family can barely buy food, much less a $60/mo. cable subscription.

  • Anonymous

    here’s day 3 of my week long series arguing against cord cutting:

    http://lairigmarketing.typepad.....-many.html

  • Anonymous

    My cable bill went up $30 last month. I already have a NetFlix subscription for $9 and I found a naked DSL provider for $20. Guess who I told to take a hike today!

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Values aren’t just for idealists — they matter. If a company’s practices make you uncomfortable, pay attention to your instincts and be true to them.

— Shay Pierce, an OMGPOP employee who says he was the only one not to join Zynga when that company acquired the Draw Something game maker last week