Tricia Duryee

Recent Posts by Tricia Duryee

Microsoft Eyes Wider Net as Xbox Turns to Entertainment

The Kinect has been an early hit for Microsoft, but an even bigger moment to celebrate will be if the new gaming accessory can help move the Xbox beyond the hard-core gamer demographic to appeal to a mass audience for general living-room entertainment.

In the first 25 days at market, Microsoft sold 2.5 million Kinect accessories and now aims to sell five million this holiday season. The sales helped the Xbox become the best-selling console in November.

The Kinect is a motion detection system similar to the Nintendo Wii, but is hands-free and doesn’t require any controllers. Xbox 360 owners can purchase one for $150.

During our visit last week to the Xbox offices in Redmond, Wash., Craig Davison, the senior director of marketing for Xbox LIVE, told us the goal is to broaden the audience for Xbox. He said the competition is no longer limited to PlayStation or the Wii, but extends to Google TV and Apple TV.

Hard-core gamers enthralled with Call of Duty and Halo may shudder at the prospect, but the trend is already in play.

But adding a new kind of player to the platform is critical if Microsoft wants the console to be an entertainment hub. Kinect allows users who’ve never picked up a controller to play, and brings new functionality to hardware, which historically has been marketed as something that must be replaced frequently.

Game console owners are most likely to use the boxes to play games and watch DVDs, but after that, Nielsen reports, entertainment services are a close third. Video-on-demand and streaming services such as Netflix, MLB Network and ESPN3 account for 20 percent of Wii users’ time, 10 percent of Xbox 360 users’ time and 9 percent of PlayStation 3 users’ time.

Davison said the demographics for Xbox started to shift in 2008 when it introduced Netflix streaming to the console. Since then, it has launched a partnership with ESPN, and will launch Hulu Plus early next year. It’s even helping out the top line: Close to 85 percent of Xbox Live’s revenues come from games, with the remainder coming from Zune, he said.

Here are some other numbers to consider:

–Since the launch of Zune on Xbox 360 in November 2009, the pace of HD movie and TV consumption–downloads and streaming–has more than doubled.

–In the last year, Microsoft has seen a 157 percent increase in the time spent watching movies over Xbox LIVE.

–42 percent of Xbox LIVE users who spring for Gold status at $59 a year are watching an average of one hour of TV or movies every day–or more than 30 hours a month.


comments so far. Add yours.

  • http://twitter.com/MichaelAScharf MichaelAScharf

    Microsoft has a big problem… They are the only console that requires an annual fee (XBox Live) in order to stream video from various sources. For the cost of 1 year’s XBox Live account, I can buy a Roku box. Why would I pay “rent” on the box I have purchased to view video?

    IMHO the problem comes from Microsoft’s size. They have a senior executive in charge of the Xbox Live P&L as well as one in charge of the console P&L. As they each try to maximize the profits of their unit, they are screwing consumers and themselves. Typical for Microsoft.

  • http://twitter.com/altemeierc altemeierc

    add to that the billion or so spent to help cover the repair and service cost of a financially upside down game console.

  • http://www.goldflow.com Joe Wagner

    I suppose if your primary motivation were to watch TV, Roku would be a good choice, but if you want lots of games and TV, then Xbox is better and worth the price according to millions of consumers.

  • http://twitter.com/smartyp Roger Peters

    You simply cannot compare Xbox Live to the Wii or PS3 network – there is no comparison in terms of quantity of content provided, reliability, or user base. It would be like comparing a free phone from a cell phone provider and suggesting that a premier phone couldn’t compete because of the cheap free phones.

  • http://www.r4carteds.com Carte dsi

    The Kinect is a motion detection system similar to the Nintendo Wii, but is hands-free and doesn’t require any controllers. Xbox 360 owners can purchase one for $150. That is crazing.

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