Liz Gannes

Recent Posts by Liz Gannes

The Social Web's Big New Theme for 2011: Multiple Identities for Everyone!

Mark Zuckerberg famously said: “Having two identities for yourself is an example of a lack of integrity.”

Although he later clarified, “I wasn’t making a value judgment,” maintaining multiple identities, whether it’s as simple as publishing some photos to Picasa and others to Facebook, is becoming a big trend in online life.

Even as Zuckerberg’s Facebook extended its dominance in 2010 to the point where it seems to have a social Web monopoly, it was still a landmark year for social network competition.

Where in the past, tech industry watchers derided new start-ups for launching “yet another social network,” ever more users seem to be constructing multiple online presences that utilize the strengths of various platforms and networks.

And this splintered approach is only going to increase.

Internet users now have plenty of outlets for self-expression. They can prioritize individuality and choose to post on the highly customizable Tumblr, or instead value the comprehensiveness of a network and post on the blander Facebook.

A big part of this shift toward understanding the private online self versus the public online self has been the rise of Twitter. On Twitter, regular users make the sort of decisions celebrities do: What to share about their private lives with their public audience of followers.

Another shift has been the rise of smartphones, along with their quality broadband connections, good cameras and mobile apps.

As an early adopter of various social apps, I’ve recently been confronted with the choice of whether to post a picture taken with my Apple iPhone on-the-go to Facebook, Twitter, Instagram, Path or Picplz.

Each of them has different audiences, different associations with my personal or professional identities, and different expectations for how people will view and interact with my snapshot. (And I suppose there’s also the option of keeping the pictures to myself on my phone storage.)

Although the people noisiest about privacy on Facebook have at times been the media, publicity of the company’s highly confusing privacy settings seems to have led to many more people being aware of them and perhaps even changing them.

Perhaps that’s why I see an increasing–but still quite small–portion of my Facebook friends using pseudonyms on the service. And when I asked them why, I heard a variety of reasons.

One is a teacher, another prefers to go by the moniker he uses artistically. Yet another is a college student who is applying for jobs and who wants to be more anonymous for a while. Like many of today’s young people, she has become highly conscious of balancing the freedom to be herself online with the way she is perceived by professional contacts.

(A representative for Facebook declined to comment on whether the company has recently been more permissive about allowing pseudonyms, something it has traditionally frowned on.)

Of course, very little of what’s posted online can be trusted to never get out or never be linked to its originator. If you really want to keep your thoughts private and impermanent, of course, keep them in your head.

But there are now many more options for more private communication, many of them having first come out in 2010. They include small-group coordination tools like GroupMe, Fast Society and Beluga. There’s also Path, a start-up from a former Facebooker that is perhaps too limited by design, but is exploring the world of more intimate and personal communications.

For many people, their Facebook network is far from a direct match with their real-world friends, so it will be increasingly important to use these tools to dice circles up and make them more accessible. (Facebook is also trying to address that need with its own Groups tool.)

To be sure, that Facebook map of connections is a highly valuable asset, one the company has fiercely protected, as Google reformulates its approach to the social Web.

Splitting your users into an entirely new social graph will certainly hamper growth. For instance, another early Facebooker launched Jumo, a social network for people connecting with nonprofits that seems to risk being redundant with, and isolated from, similar efforts on other platforms.

And Foursquare, despite its zeitgeisty innovation for sharing real-time location updates, has accumulated only about five million users in the last two years.

However, the speedy growth of new social networks like the addictive Instagram–which is like Twitter for pictures and got one million users in its first two months–shows that there’s still an opportunity to take an independent path.

What seems particularly notable about the current moment is that many people are evolving their approach to expressing themselves online, and they now have many tools and contexts to do so. And it’s up to them if these multiple identities will be unified anywhere except in their heads.

(Image collage at top of post courtesy Flickr user shannonkringen.)

Please see the disclosure about Facebook in my ethics statement.


comments so far. Add yours.

  • http://www.bigjobsboard.com/ Brad Jobs

    It is understandable that people have multiple identities online especially on Facebook. There are lots of reasons why they have it and Zuckerberg can say whatever he wants but that will not change. Let us not forget to disconnect ourselves from the internet after we disconnect our computer.

  • http://www.youtube.com/iamtrinyd Triny D

    I resemble that =]

  • http://twitter.com/mauricioswg/ MauricioSWG

    Wonderful article Liz. As you mentioned, people will seek the next big “social network” but I really feel we’re all just going to split onto various networks based on interests. So instead of having a new “Twitter” I’ll just go to Tumblr to connect with photo lovers, Reddit for discussions, and Quora for expertise.

  • Infosourcer

    Great post! I wonder what’s going to happen- there’s already SO much online information and growing at exponential rates every second, all we need now is multiple personalities creating even more content. Yikes. But, it does make sense after all. Perhaps one day it will boil down to keeping the information in our head, period; I just don’t see that happening anytime soon.

  • Anonymous

    Thanks for sharing Liz and couldn’t agree more with MauricioSWG. While protecting privacy on a social network via multiple identities seems like an oxymoron, I’ve definitely seen a small but growing trend in that direction within my network. I also believe we’re going to start seeing more walled garden niche communities – emphasis on niche.

  • http://www.gigya.com David A. Yovanno

    Great coverage Liz. Gigya has definitely seen people use different identities in different contexts. For example, 45% of people signing-in using a Twitter identity on news sites compared to 25% Facebook; and 52+% of people signing-in using a Facebook identity on entertainment sites compared to 15% Twitter. We published a related infographic on stats here: http://bit.ly/gdGgYU. Gigya is helping to unify across all providers to make social integration easy for online businesses and choice easy for end users. As you point out, the one thing that has been constant is change when it comes to the online services people prefer over time; therefore, what we’re doing is powerful because it enables people to tap into multiple separate providers/networks where they find it relevant to do so.

    David A. Yovanno
    CEO, Gigya, Inc.
    @DaveYovanno

  • http://www.roxics.com roxics

    You guys definitely have this one correct. We are implementing multiple identities into SocialMore.com. This is something that from the very beginning we realized was important. You shouldn’t have to log in and out of an account to change identities. That’s just silly.

    On top of that, you don’t always want to be yourself.

  • Anonymous

    That gigya graphic supports what we’ve experienced in our application: users value the flexibility of multiple identities. From an application perspective, mapping multiple identities to a single account is straightforward so you can still run relevant analytics on a single person.

  • http://www.facebook.com/people/Alex-Martin/100000037786563 Alex Martin
  • http://www.alumnifutures.com/ Andy Shaindlin

    Great coverage of a good topic. I blogged about this issue and related approaches back in April 2010:

    http://www.alumnifutures.com/2.....works.html

  • http://twitter.com/grillgod Scott McReynolds

    I have 3 twitter accounts because people following my food and wine or my golf club account don’t want to hear the latest tax law updates. If you don’t separate then you create too much noise for followers.

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Twitter’s still in its honeymoon period, but that won’t last forever. At some point, it’s going to be less of a wunderkammer, and more of a regrettable necessity.

— Reuters finance blogger Felix Salmon, in an article entitled “Why Twitter will get more annoying”