Cisco Pulls Plug on Web Email

Cisco Systems is pulling the plug on its Web-based email service for businesses a little over a year after the networking giant first introduced the product in November 2009, the company announced in a blog post Tuesday evening.

Cisco said it is halting investment in Cisco Mail because customers “have come to view their email as a mature and commoditized tool versus a long-term differentiated element of their collaboration strategy.” The move suggests Cisco failed to gain as much traction as Google and Microsoft in the hosted email market.

Cisco said customers appear to be more eager for “social” business software and video applications, areas in which Cisco also has products, adding: “Cisco employees who built and supported the Cisco Mail product will be reassigned to other collaboration products and services that customers view as more strategic.”

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