Tricia Duryee

Recent Posts by Tricia Duryee

VeriFone Calls Out Potential Security Flaw in Square's Mobile Phone Payment App

VeriFone, the large publicly held company that makes cash registers and other payment processing devices, has issued a scathing open letter about Square, the San Francisco start-up that has gotten a lot of press recently for offering a solution to small merchants using a mobile phone.

In the letter, VeriFone’s CEO Doug Bergeron called it a “wake-up call to consumers and the payments industry….Seems like a great idea, but there is a serious security flaw that Square has overlooked that places consumers in dire risk.”

To help illustrate the vulnerability, VeriFone said it took an hour to write a test app that could steal financial and personal information right off a credit card’s magnetic stripe using Square’s card reader.

We’ve reached out to Square for comment and have not heard back. We’ll update the post as soon as we do. [Update: Square's response can be found here.]

So, in the interim, the question is, is this a publicity stunt, or are there real threats with what Square is doing?

VeriFone claims the issue is that Square’s hardware is poorly constructed and lacks the ability to encrypt consumers’ data. In essence, there’s no way to verify that the Square dongle is connecting with the real Square application and not some knock-off. VeriFone wants Square to recall the dongles from the market.

Square said last week that it is now processing more than $1 million in transactions a day. The company, which was started by Twitter founder Jack Dorsey, recently raised $27.5 million in capital. In a recent interview we conducted with Dorsey, he explained Square’s vision to replace everything from the receipt to the register.

The open letter can be found at www.sq-skim.com, where VeriFone has gone the extra mile to make the fake application available to anyone. It is also sending a copy of the app to Visa, MasterCard, Discover, American Express, and JP Morgan Chase (Square’s credit card processor) to invite their comments.


comments so far. Add yours.

  • Anonymous

    This threat ignores an even greater risk: many smartphones also contain a “camera” which could be used to easily duplicate a customer’s credit card number without their knowledge.

    The “vulnerability” here is not with Square’s technology, but with the fact that the credit card contains this information unencrypted on the magnetic stripe, and that this can be read by any fool with access to Wikipedia and a $25 Digikey gift card.

  • Anonymous

    Looks like Verifone are running scared of Square. This kind of behavior is reprehensible. FUD at it’s greatest.

  • Anonymous

    This just means that VeriFone is terrified of Square.
    There is nothing on the magnetic strip that isn’t printed on the card itself: name, card number, expiration. Anyone that wants the information can get it once you’ve given them your card by looking at it or taking a picture of it.
    The only fraudulent transactions I’ve ever had on a credit account were due to a dishonest waiter, who was able to duplicate the card–both a co-worker and I had the same problem with the same restaurant, which is how we identified the culprit.
    Square offers an affordable way for smaller merchants and individuals to take credit cards, and in doing so has been disruptive to VeriFone’s less convenient and more expensive model–good for Square. The release of their “app” for reading the card data is unprofessional and overly melodramatic.

  • http://pulse.yahoo.com/_XAPSGAI6OY4DNLLDIUB2RAR4Z4 Fraud

    If the public knew how many flaws Verifone had in their products with card weipes at gas stations, you would pay CASH for your gas. They don’t run back-up tests on their programs. Then sell them to others and blame their IT people for not installing it correctly.

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