Liz Gannes

Recent Posts by Liz Gannes

Google Buys Mobile Customer Feedback Start-Up

Google has acquired TalkBin, a customer feedback system for local businesses, as was first reported by TechCrunch. The five-month-old company was only founded as part of Y Combinator’s winter batch, so this is a ridiculously early exit. There are many similar start-ups, including Skweal and Tello.

From what I can gather on LinkedIn and Quora, the team is two young guys from Yale and UC Davis (Michael Ma and Sunny Dhillon) and a Harvard Business School CEO with experience at Bosch and Sears (Qasar Younis). Dhillon had previously worked at Google as a software engineer, but only since graduating college in 2010. The TalkBin crew will work with Google’s mobile and local teams in Mountain View, the companies said.


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The problem with the Billionaire Savior phase of the newspaper collapse has always been that billionaires don’t tend to like the kind of authority-questioning journalism that upsets the status quo.

— Ryan Chittum, writing in the Columbia Journalism Review about the promise of Pierre Omidyar’s new media venture with Glenn Greenwald