John Paczkowski

Recent Posts by John Paczkowski

Apple iPhone Owns J.D. Power’s Satisfaction Crown

No big surprise here. Customer satisfaction for Apple’s iPhone continues to run high.

The device has once again bested all rivals in J.D. Power’s latest smartphone satisfaction study, topping the charts with an overall score of 838 out of a possible 1000 points. That’s well over the industry average of 788, quite a bit more than HTC’s second place score of 801 and furlongs beyond Research In Motion’s sixth place score of 762 and Nokia’s last place score of 721.

This is the sixth consecutive time Apple has taken top honors in the semiannual survey which ranks smartphones based on their performance, ease of operation, features and physical design.

Twitter’s Tanking

December 30, 2013 at 6:49 am PT

2013 Was a Good Year for Chromebooks

December 29, 2013 at 2:12 pm PT

BlackBerry Pulls Latest Twitter for BB10 Update

December 29, 2013 at 5:58 am PT

Apple CEO Tim Cook Made $4.25 Million This Year

December 28, 2013 at 12:05 pm PT

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The problem with the Billionaire Savior phase of the newspaper collapse has always been that billionaires don’t tend to like the kind of authority-questioning journalism that upsets the status quo.

— Ryan Chittum, writing in the Columbia Journalism Review about the promise of Pierre Omidyar’s new media venture with Glenn Greenwald