Liz Gannes

Recent Posts by Liz Gannes

Salesforce Pays $50M for Assistly Customer Service Platform

Salesforce said today it has acquired the customer service platform Assistly for $50 million in cash. Assistly helps companies manage customer service through various channels like Facebook, Twitter, chat, email and phone, and is a competitor to Zendesk. That marks the third (and biggest) acquisition in one day for Assistly investor True Ventures: WeGame was bought by Tagged and VodPod assets were bought by Lockerz.


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I think the NSA has a job to do and we need the NSA. But as (physicist) Robert Oppenheimer said, “When you see something that is technically sweet, you go ahead and do it and argue about what to do about it only after you’ve had your technical success. That is the way it was with the atomic bomb.”

— Phil Zimmerman, PGP inventor and Silent Circle co-founder, in an interview with Om Malik