Ina Fried

Recent Posts by Ina Fried

Exclusive: AT&T’s New App Will Let You Get a New iPhone — From Your Existing iPhone

AT&T subscribers eligible for an upgrade will soon be able to get a new phone right from their existing device and have the new one shipped directly to their house, AllThingsD has learned.

In an interview, AT&T mobility head Ralph de la Vega told AllThingsD that the capability will be available as an iPhone app shortly, although a similar capability should be available on other devices via the mobile Web.

“Customers will be able to upgrade to the new phones, just by using their phone,” de la Vega said. “The phone gets shipped right to their home.”

De la Vega said that the new app will come in handy with an expected heavy demand for the just-introduced iPhone 4S.

“They don’t even have to visit the store,” de la Vega said. “It’s frictionless updating at a time when customers are going to want this phone for the holidays.”

However, there won’t be a change in when customers will be eligible to upgrade to the new phones, he said.

“We’re not changing the upgrade policies. We’re just making it easier.”

AT&T has new competition as Sprint will also get the new iPhone, Apple said at its event on Tuesday.

RELATED POSTS:


Latest Video

View all videos »

Search »

When AllThingsD began, we told readers we were aiming to present a fusion of new-media timeliness and energy with old-media standards for quality and ethics. And we hope you agree that we’ve done that.

— Kara Swisher and Walt Mossberg, in their farewell D post