Liz Gannes

Recent Posts by Liz Gannes

Airbnb Will Now Cover up to $1M Worth of Property Damage

Airbnb is putting up some cash to build a reputation around the safety and security of its hosts’ property. The company today committed to cover as much as $1 million in damage resulting from a booking.

That’s up from the $50,000 “Host Guarantee” the company introduced last year.

The new Host Guarantee, backed by insurer Lloyd’s of London, is more like a product warranty than an insurance policy, said Airbnb Director of Customer Service Monroe Labouisse, who joined the company after a widely publicized Airbnb home-wrecking incident last year.

According to Labouisse, the million-dollar figure wasn’t chosen because the $50,000 limit was too small — in fact, there have been no significant or material claims to date, he said — but rather to further set Airbnb apart from competing rental services, which often charge a fee to cover damage.


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I feel sorry for Peter Thiel. Did he really want flying cars? Flying cars are not a very efficient way to move things from one point to another. On the other hand, 20 years ago we had the idea that information could become available at your fingertips. We got that done.

— Bill Gates, in an interview with Wired magazine’s Steven Levy