Fearless Feedback
Hi, fellow Genius. I overheard your conversation with your customer during the last interaction and I have some feedback if you have a moment. Is this a good time?
— Fearless Feedback, from Apple’s Genius Training Manual
Hi, fellow Genius. I overheard your conversation with your customer during the last interaction and I have some feedback if you have a moment. Is this a good time?
— Fearless Feedback, from Apple’s Genius Training Manual