Amazon’s Snafu Rattles Customers
Amazon.com Inc.’s latest technical glitch — interrupting service for Netflix Inc. and others — is causing some companies to rethink their reliance on the Seattle-based company for the bulk of their Web-computing needs.
Millions of Netflix customers from Canada to Brazil were unable to stream video on Christmas Eve after technical issues in Amazon’s servers in Northern Virginia felled service from Dec. 24 through the following morning. Netflix said the outage lasted nearly half a day for some of its users, and stemmed from problems with Amazon’s Web Services unit, or AWS, which manages online operations for many companies.
