Walt Mossberg

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Transferring Information to a New BlackBerry

Q:

Has anyone found a way to transfer saved emails, saved calendar entries and saved memos from older BlackBerrys, like the Bold, to the new Q10? I am told by Verizon sales staff that only contacts can be transferred.

A:

The new Q10 and Z10 are based on an entirely different operating system and are a break with the past, so transfers are limited. According to a BlackBerry spokesman, a program called BlackBerry Link will transfer over memos and calendar entries saved to your old device, or your computer, but not locally saved emails. However, he said, emails stored in a cloud account can reappear when you link the new phone to that same cloud account.

Q:

You recently reviewed new Intel chips that greatly increased battery life in two laptops. Are these same chips likely to be showing up in tablets and smartphones?

A:

Most tablets and smartphones don’t use laptop-grade Intel chips, but instead rely on chip designs from a competitor, ARM, which specializes in mobile devices. Various manufacturers produce ARM-based processors. The only tablets I know of that use Intel-laptop chips are Windows 8 tablets that are essentially hybrid laptops, like Microsoft’s Surface Pro.

Email Walt at mossberg@wsj.com.


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