Health Website Problems Weren’t Flagged in Time
When warning signs emerged earlier this year, the agency running the HealthCare.gov website mostly kept the problems to itself — a decision that now looms large in explaining how the project went so badly astray.
Over the weekend, the White House official leading the repair effort, Jeffrey Zients, described a series of improvements that took just six weeks to carry out under a new general contractor, underscoring how an earlier alert might have led to problems being addressed more urgently before the site’s Oct. 1 launch.
