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Amazon Learns It Isn’t Easy Being the Kindle’s Keeper

Published on April 8, 2009
by Geoffrey A. Fowler

Amazon still hasn’t said how many of its Kindle e-book readers have sold. But here’s one true sign of the gadget’s growing popularity: People are protesting it on several fronts.

On Tuesday, a group representing members of the National Federation of the Blind and the American Association of People with Disabilities staged a protest over limitations in the Kindle’s read-aloud feature. Last month, Amazon (AMZN) said it would amend the feature to give publishers and authors the ability restrict it at the request of the Authors Guild, which says voice performances of books require separate contracts. During the protest outside the New York headquarters of Authors Guild, protesters chanted, “Stop the greed, we want to read.”

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