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	<title>AllThingsD &#187; addresses</title>
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		  <title>All Things Digital</title>
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		<title>Facebook Moves Could Disallow Apps From Running Google Ads</title>
		<link>http://allthingsd.com/20110210/facebook-moves-to-disallow-apps-from-running-google-ads/</link>
		<comments>http://allthingsd.com/20110210/facebook-moves-to-disallow-apps-from-running-google-ads/#comments</comments>
		<pubDate>Thu, 10 Feb 2011 20:07:46 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
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		<category><![CDATA[ad providers]]></category>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=3475</guid>
		<description><![CDATA[Facebook announced this week it will begin enforcing a policy that requires app developers to run advertising from a list of approved providers. The list does not include Google's AdSense and DoubleClick.]]></description>
			<content:encoded><![CDATA[<p>Facebook <a href="http://developers.facebook.com/blog/post/461">announced</a> this week it will begin enforcing a policy that requires app developers to run advertising from a list of approved providers. The list is not short&#8211;it includes <a href="http://developers.facebook.com/adproviders/">40-some options</a>&#8211;but it notably does not include Google&#8217;s AdSense and DoubleClick.</p>
<p><a href="http://networkeffect.allthingsd.com/files/2011/02/Fence.png"><img class="alignright size-thumbnail wp-image-3484" title="Fence" src="http://networkeffect.allthingsd.com/files/2011/02/Fence-150x150.png" alt="" width="150" height="150" /></a>Facebook is not necessarily targeting Google specifically, but it&#8217;s an obvious omission. The social networking giant said ad providers can join the list if they agree to certain <a href="http://developers.facebook.com/ad_provider_terms/">restrictions on advertising</a>, which include a commitment to never utilize Facebook user data.</p>
<p>Facebook and Google have warred over transmitting user data in the past, with a <a href="http://networkeffect.allthingsd.com/20101109/no-facebook-user-emails-for-google-but-yahoo-and-microsoft-already-have-access/">back-and-forth over exporting user email addresses</a> turning nasty in public last fall.</p>
<p>Facebook will start enforcing the whitelist ad provider policy starting Feb. 28. At that point, app developers who run Google ads&#8211;which seems a natural thing to do, given so many publishers use Google ads on other platforms&#8211;will have to shut them off and find another provider.</p>
<p>A spokesperson for Facebook said, &#8220;We are continuing to work with various ad providers and will add them to the list as they sign the terms. Note that the policy doesn&#8217;t go into effect for a few more weeks.&#8221; Meanwhile, a spokesperson for Google declined to comment.</p>
<p>The CEO of an approved ad provider commented that Facebook&#8217;s efforts to &#8220;restore control and authority of how third-party companies work within its platform&#8221; make sense and are generally good for users. (And also good for him, with Google out of the hunt!)</p>
<p>Image via Flickr user <a href="http://www.flickr.com/photos/badcomputer/4193202107/">bulliver</a>.</p>
<p>Please see the disclosure about Facebook in <a href="http://allthingsd.com/about/liz-gannes/ethics/">my ethics statement</a>.</p>
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		<title>Google's Latest Assault on Carriers: Number Porting Comes to Google Voice</title>
		<link>http://allthingsd.com/20110125/googles-latest-assault-on-carriers-number-porting-comes-to-google-voice/</link>
		<comments>http://allthingsd.com/20110125/googles-latest-assault-on-carriers-number-porting-comes-to-google-voice/#comments</comments>
		<pubDate>Tue, 25 Jan 2011 19:52:15 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
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		<category><![CDATA[carriers]]></category>
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		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Voice]]></category>
		<category><![CDATA[invitation]]></category>
		<category><![CDATA[number]]></category>
		<category><![CDATA[number porting]]></category>
		<category><![CDATA[Numbers]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[phone number]]></category>
		<category><![CDATA[port]]></category>
		<category><![CDATA[post]]></category>
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		<category><![CDATA[U.S.]]></category>

		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=2933</guid>
		<description><![CDATA[The search giant confirms that Google Voice users in the U.S. can start porting over existing phone numbers to the service for a $20 fee. New Google Voice users should be able to sign up and bring over an existing number in the next couple of weeks.]]></description>
			<content:encoded><![CDATA[<p>Google confirmed on Tuesday that it will <a href="http://googleblog.blogspot.com/2011/01/port-your-existing-mobile-number-to.html">start allowing people to bring over their phone number to Google Voice</a>.<br />
<a href="http://mobilized.allthingsd.com/files/2011/01/Screen-shot-2011-01-25-at-11.11.55-AM.png"><img src="http://mobilized.allthingsd.com/files/2011/01/Screen-shot-2011-01-25-at-11.11.55-AM-275x68.png" alt="" title="Screen shot 2011-01-25 at 11.11.55 AM" width="200" height="49" class="alignright size-medium wp-image-2937" /></a><br />
The service, known as number porting, costs $20 and takes about 24 hours to do, Google said in a blog post.</p>
<p>&#8220;One of the most frequent requests we hear from people who use (or want to use) Google Voice is that they’d like to get all of Google Voice’s features without having to give up their long-time phone numbers,&#8221; the company said. &#8220;This means you can make the mobile number you’ve always used your Google Voice number, so it can ring any phone you want&#8211;or even your computer.&#8221;</p>
<p>Like email addresses, phone numbers tend to be a point of stickiness with consumers, tying them to a particular provider. That changed in the mobile world some years back, though, once carriers started allowing customers to move their numbers from one provider to another.</p>
<p>For them, though, that was sort of a zero sum game. They&#8217;d get some new customers and lose some old ones. This, on the other hand, makes it easy to leave the traditional system entirely.</p>
<p>Number porting is initially available only in the U.S. to existing Google Voice users. New customers in the States should be able to start bringing over their numbers in the next couple of weeks, Google said.</p>
<p>Once available only by invitation, Google Voice <a href="http://digitaldaily.allthingsd.com/20100622/google-voice-no-longer-invitation-only/">has been available for all</a> since last June.</p>
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		<title>A New Social Network Where Inquiring Minds Run Wild</title>
		<link>http://allthingsd.com/20110118/quora-question-and-answer-social-network-review/</link>
		<comments>http://allthingsd.com/20110118/quora-question-and-answer-social-network-review/#comments</comments>
		<pubDate>Tue, 18 Jan 2011 23:38:35 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[The Digital Solution]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1602</guid>
		<description><![CDATA[Katie takes a look at Quora, a question-and-answer site that encourages thoughtful—even long-winded—discussions.]]></description>
			<content:encoded><![CDATA[<p>If brief communications like Twitter&#8217;s 140-character messages, Facebook status updates and text messaging leave you longing for more substantial discourse, you may be in luck. This week, I took a look at Quora, a question-and-answer site that encourages thoughtful—even long-winded—discussions.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=F133861C-5540-4208-8B70-C40D0384896E&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={F133861C-5540-4208-8B70-C40D0384896E}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Quora (Quora.com) was launched about six months ago by two former Facebook employees who wanted to create a forum where in-depth questions could be posed and answered. Users vote answers up or down according to how good they are, the idea being that the best answers get pushed to the top of the queue by the community of users. Few of these questions can be answered with a simple yes or no. For example, one question asks, &#8220;What role did social media play with regards to the revolution in Tunisia?&#8221; (See here for the answer with the most votes: <a href="http://www.quora.com/Journalism/What-role-did-social-media-play-with-regards-to-the-revolution-in-Tunisia">http://3.ly/8Gqf</a>.) </p>
<p>One thing to be wary of: There&#8217;s nothing that qualifies the most popular answers as accurate, nor do people who write the most popular answers necessarily qualify as experts. This could lead to confusion or even danger, like medical questions that are answered incorrectly. Quora users are required to register their real email addresses, and some answers are more believable than others according to who answers, like the CEO of Netflix answering a question this past fall about how much the company spends on postage per year (answer: between $500 million and $600 million). </p>
<p>As soon I signed up for Quora by submitting an email and password, I walked through steps to &#8220;follow&#8221; certain topics that interest me—like technology, journalism, media and news—so whenever those topics are discussed, the related questions and answers appear on my Quora home page. I also linked my Twitter and Facebook accounts to my Quora account, which clued Quora in on some topics or people that might interest me according to the information in those accounts. Once these accounts are linked, it&#8217;s a lot easier to share Quora questions or answers with people on Twitter and Facebook. </p>
<p>People, like topics, can be followed. If someone I follow posts a question, answers a question or votes an answer up or down, this activity appears on my Quora home page. </p>
<p>Though Quora may sound simple, I found it uninviting, geeky and poorly explained. The site lacks instructions on how to use it;  people just have to figure it out as they go. For example, a newcomer might not know that Quora answers can be voted up or down by seeing two tiny triangles that appear beside each answer. If I select the up triangle, this indicates I voted for that answer, and news of this vote is shared on the Quora home page of anyone who follows me. A number beside each answer indicates how many votes it has received so far. But unless you&#8217;ve used the site for a while, you wouldn&#8217;t know any of this. </p>
<p>After a few weeks of use, I found I preferred using Quora less for asking my own questions and more for reading other people&#8217;s questions and answers about topics I liked. I occasionally voted on answers to show whether I supported them or not. One user asked me a direct question, which I answered. I asked a question of the Quora community, but no one replied. </p>
<p>I found Quora&#8217;s questions and answers to be rather smart and entertaining. Its Silicon Valley roots are evident in its numerous technology-related questions and answers. I typed &#8220;tennis&#8221; into a box at the top of the screen and one of the first questions that surfaced was &#8220;Is tennis popular in Silicon Valley?&#8221; Instead of that question, I selected &#8220;What is the history of tennis&#8217;s strange scoring system?&#8221; and read the answer with the most votes, which seemed right to the best of my knowledge. Interestingly enough, this answer also included a link to a related article on Wikipedia. </p>
<p><a href="http://solution.allthingsd.com/files/2011/01/PJ-AY925_dsolut_G_20110118191625.jpg"><img src="http://solution.allthingsd.com/files/2011/01/PJ-AY925_dsolut_G_20110118191625-380x253.jpg" alt="" width="380" height="253" class="aligncenter size-Medium380 wp-image-1609" /></a></p>
<p>But compared with the rest of the Web, where images, videos, animations and sound entertain website visitors, Quora&#8217;s text-filled pages can come off feeling a bit like textbook reading assignments. This is because all but a handful of questions are answered with just text. Video isn&#8217;t enabled on the site, though founder Charlie Cheever told me that this might be possible in the future. </p>
<p>Another problem with Quora is that most people who use the Internet are conditioned to rely on search engines like Google, Bing or Wikipedia for queries, typing the right key words to get the intended results. And people are often searching for quick answers that take just a couple seconds to read. </p>
<p>Plenty of other question-and-answer forums exist, like Yahoo Answers, which has been around since 2005, ChaCha.com and Ask.com. Facebook introduced Facebook Questions to a small number of its users over the summer, but when asked, a company spokeswoman wouldn&#8217;t say whether or not this offering would be available to all users anytime soon, if at all. </p>
<p>Quora&#8217;s combination of social networking (following topics and people) and in-depth answers helps differentiate it from those services.</p>
<p>Private messages can be sent from one user to another through Quora, and new messages are indicated with a red number that appears over your personal &#8220;Inbox&#8221; at the top of the Quora site. Likewise, when new notifications appear on the home page, a red number is shown above Home at the top of the page. This home page can be viewed in one of three views: Your Feed, All Changes or Followed Questions; users can toggle between these views.</p>
<p>Only people who have created accounts can browse the Quora.com site, though links to content can be opened by anyone. This differs from Twitter.com, which can be visited and searched by anyone regardless of whether or not they have a Twitter account. Quora also lacks one central home page where everyone can go to see every Quora question and answer, or which answer received the most votes on the entire site. Mr. Cheever told me that the site deliberately tries to keep your world small so you can focus on the topics or people you follow. </p>
<p>Quora relies on its community members to police one another, like Wikipedia, and less than 100 users are also granted administrator privileges to do more serious operations like deleting answers that use hate speech or other offensive remarks, which aren&#8217;t permitted according to the site&#8217;s policies. Every edit made to an answer is logged in the Quora system for everyone to see. This helps users understand an entry&#8217;s history on Quora. </p>
<p>This site doesn&#8217;t put much emphasis on interaction with others, though you are notified whenever someone follows you and you may be prompted to suggest topics for someone who starts following you. Like Facebook and Twitter, a list of users who you might want to follow is suggested in Quora.</p>
<p>For now, Quora feels like a website designed for techie insiders without instructions for mainstream users. But its smart community, intriguing questions and way of showing users just the content they want to follow will keep people coming back to the site. With a lot of polishing, Quora could be a social network people use every day.</p>
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		<title>Gawkergate Collateral Damage Now Includes the New York Times</title>
		<link>http://allthingsd.com/20101222/gawkergate-collateral-damage-now-includes-the-new-york-times/</link>
		<comments>http://allthingsd.com/20101222/gawkergate-collateral-damage-now-includes-the-new-york-times/#comments</comments>
		<pubDate>Thu, 23 Dec 2010 00:13:11 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
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		<category><![CDATA[Arik Hesseldahl]]></category>
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		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=1010</guid>
		<description><![CDATA[In the 10 days or so since hackers purloined account data from the Gawker group of sites, several Web properties have urged users to change any potentially compromised passwords. Today, the New York Times joined the chorus.]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2010/12/new-york-times-building-275x183.jpg" alt="" title="new-york-times-building" width="275" height="183" class="alignright size-medium wp-image-1011" />It&#8217;s now been at least 10 days since the Gawker group of Web sites <a href="http://mediamemo.allthingsd.com/20101212/gawker-hacked-if-youve-left-a-comment-on-a-nick-denton-site-change-your-password-asap/">was hacked</a> by a group calling itself Gnosis in one of the side threads to the WikiLeaks controversy.</p>
<p>Within two days, sites like <a href="http://mediamemo.allthingsd.com/20101214/the-gawker-hack-ripple-hits-linkedin/">LinkedIn</a> and later <a href="http://newenterprise.allthingsd.com/20101214/gawker-password-mess-spreads-to-world-or-warcraft-apparently-yaho/">Blizzard Entertainment and Yahoo</a> had advised their users to change their passwords.</p>
<p>The latest company caught up in all this is the New York Times. A little more than an hour ago, the Times sent an email to customers (see below) whose email addresses appeared in a searchable database of compromised Gawker commenting accounts, warning them that if they used the same password on nytimes.com as they did on Gawker, it would be a good idea to change it. There is no evidence of any funny business on the Times&#8217; Web site.</p>
<p>Incidentally, in case you missed it, Gawker&#8217;s technology head, Thomas Plunkett, circulated <a href="http://www.poynter.org/latest-news/romenesko/111549/gawker-tech-team-didnt-adequately-secure-our-platform/">a memo</a> detailing what happened at Gawker and what it plans to do in response to the incident. One thing it will do is offer disposable commenting accounts that users can ditch easily, and for which storing an email address won&#8217;t be required.</p>
<p>Here is the email from the Times:</p>
<blockquote><p>NYTimes.com <nytdirect@nytimes.com> 	Wed, Dec 22, 2010 at 5:15 PM<br />
Reply-To: nytdirect@nytimes.com</p>
<p>In case you missed our recent article &#8220;Gawker Sites Hacked and Passwords Compromised&#8221;<br />
<a href="http://nyti.ms/hjNvlY">http://nyti.ms/hjNvlY</a> we are writing to inform you that databases belonging to Gawker Media were compromised and hackers obtained more than one million user names, e-mail addresses and passwords.</p>
<p>While there is no evidence of suspicious activity on NYTimes.com we wanted you to know that<br />
the e-mail address you registered with NYTimes.com matches an e-mail address that was on<br />
the list of Gawker e-mail addresses and passwords that were published online.</p>
<p>If you use the same password for NYTimes.com as you did for Gawker, we strongly recommend you change your password. Changing your NYTimes.com password can be accomplished by visiting the Member Center page: http://www.nytimes.com/membercenter.  After logging in to your account, click on the &#8216;change&#8217; button associated with the password field which can be found under the Account Summary heading.</p>
<p>Here&#8217;s a Gadgetwise post with tips on developing a good password (in brief: do not make it a real word, keep it long and mix in an unusual combination of letters and numbers).<br />
<a href="http://nyti.ms/gGR3kz">http://nyti.ms/gGR3kz</a></p>
<p>Please contact Customer Support at 1-800-698-4637 or e-mail customercare@nytimes.com with any questions.</p>
<p>Have a safe and happy holiday season.</p>
<p>The New York Times Company<br />
620 Eighth Avenue<br />
New York, NY 10018</p></blockquote>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>Would Facebook + Email = Gmail + Google Me?</title>
		<link>http://allthingsd.com/20101112/would-facebook-email-gmail-google-me/</link>
		<comments>http://allthingsd.com/20101112/would-facebook-email-gmail-google-me/#comments</comments>
		<pubDate>Fri, 12 Nov 2010 16:21:44 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=296</guid>
		<description><![CDATA[Facebook this Monday is reportedly set to announce a "full-fledged webmail client" with integration of Microsoft Office Web Apps at a press event the company is holding in San Francisco.]]></description>
			<content:encoded><![CDATA[<p>Facebook this Monday is reportedly set to announce a &#8220;<a href="http://techcrunch.com/2010/11/11/facebook-gmail-titan/">full-fledged webmail client</a>&#8221; with <a href="http://www.zdnet.com/blog/microsoft/not-so-crazy-microsoft-rumors-facebooks-new-e-mail-to-feature-office-web-apps-integration/7949?tag=mncol;txt">integration of Microsoft Office Web Apps</a> at a press event the company is holding in San Francisco.</p>
<p><img class="alignright size-thumbnail wp-image-298" title="image" src="http://networkeffect.allthingsd.com/files/2010/11/image-e1289577999411-150x142.png" alt="" width="150" height="142" />As displayed by its policy of declining to give Google a way to extract user email addresses&#8211;which <a href="http://networkeffect.allthingsd.com/20101110/is-my-email-address-my-identity/">Google called it out on last week</a>&#8211;Facebook is clearly worried about Google extending its excellent Gmail product with a rocket booster of emails imported from Facebook for a competing social tool. The timing of all this is coming to a head as the companies seek to release products before the end of the year.</p>
<p>So, is a social network that adds email better or worse than an email service that adds social?</p>
<p>Put another way, if you had to give up your Facebook or Gmail, which would go first?</p>
<p>An email service from Facebook would almost certainly have novel social features and the company&#8217;s trademark opt-out viral hooks. The Facebook emails will supposedly include @facebook.com addresses (and probably be the unique usernames that people have set up through Facebook&#8217;s vanity URL program). They would also be integrated into other Facebook products along with Office.</p>
<p>Meanwhile, a social product from Google, if done well, is one of the only things that could knock the young Facebook out of its dominance in the category. So many people today already depend on Google (you may have heard of its search product) and trust its brand.</p>
<p>Will Facebook email have Gmail&#8217;s hallmark feature, conversation threading? Will some young people who only use Facebook and texting for communication even notice a difference? Will Facebook finally release a better calendaring tool alongside email? We&#8217;ll let you know as soon as we find out.</p>
<p>By the way, this <a href="http://techcrunch.com/2010/11/09/googles-response-to-facebooks-response-to-googles-facebook-api-ban/#comment-95565131">comment</a> from Facebook platform tech lead Mike Vernal explaining why Facebook doesn&#8217;t want to export email addresses to Google (even though it <a href="http://networkeffect.allthingsd.com/20101109/no-facebook-user-emails-for-google-but-yahoo-and-microsoft-already-have-access/">already sends them</a> to Yahoo and Microsoft) looks a bit different four days later:</p>
<blockquote><p>Email is different from social networking because in an email application, each person maintains and owns their own address book, whereas in a social network your friends maintain their information and you just maintain a list of friends. Because of this, we think it makes sense for email applications to export email addresses and for social networks to export friend lists.</p></blockquote>
<p><em>Please see the disclosure about Facebook in <a href="http://allthingsd.com/about/liz-gannes/">my ethics statement</a>. </em></p>
]]></content:encoded>
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		<slash:comments>8</slash:comments>
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		<title>Is My Email Address My Identity?</title>
		<link>http://allthingsd.com/20101110/is-my-email-address-my-identity/</link>
		<comments>http://allthingsd.com/20101110/is-my-email-address-my-identity/#comments</comments>
		<pubDate>Thu, 11 Nov 2010 05:46:31 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=196</guid>
		<description><![CDATA[As a larger question in the battle between Facebook and Google over data reciprocity, what captivates me is how much value people are putting on user email addresses. Are our email addresses really the best proxy for who we are?]]></description>
			<content:encoded><![CDATA[<p>Google and Facebook may act like toddlers fighting over a toy, but there is a lot more going on in their recent too-public spat about user emails.</p>
<p>Google publicly <a href="http://www.google.com/mail/help/contacts_export_confirm.html">shamed</a> Facebook this week for not giving its users the option to export the email contacts of their Facebook friends and import them to Gmail. The <a href="http://techcrunch.com/2010/11/09/facebook-slaps-google-openness-doesnt-mean-being-open-when-its-convenient/">rapid-fire kerfuffle</a> between the two companies came after private talks about sharing such data had broken down, and is apparently working, with tech industry opinion seeming to side with Google, even though few if any users seem to actually care about the issue. Sooner or later, if users start demanding to own their email lists and complaining about Facebook being evil, it will happen.</p>
<p><a href="http://networkeffect.allthingsd.com/files/2010/11/reciprocity.jpg"><img src="http://networkeffect.allthingsd.com/files/2010/11/reciprocity-150x150.jpg" alt="" title="reciprocity" width="150" height="150" class="alignright size-thumbnail wp-image-229" /></a>But the actual battle isn&#8217;t about reciprocity. If it&#8217;s on purely moral grounds, everyone&#8217;s hypocritical here. Facebook has arrangements to <a href="http://networkeffect.allthingsd.com/20101109/no-facebook-user-emails-for-google-but-yahoo-and-microsoft-already-have-access/">share user email addresses with Microsoft and Yahoo</a>, and Google has in the past impeded Orkut users from exporting emails to Facebook. The reason this is playing out this way is because of the contentious relationship between Facebook and Google, and Google&#8217;s planned competitor to Facebook, a.k.a. <a href="http://kara.allthingsd.com/20100825/say-you-say-google-me-when-will-the-search-giant-get-social-graces/">Google Me</a>.</p>
<p>As a larger question, what captivates me is how much value people are putting on user email addresses. Are our email addresses really the best proxy for who we are?</p>
<p>If you peel back the back-and-forth, the substance of Facebook&#8217;s argument is that Facebook users are on the service because it&#8217;s a social network, not an email application. When you use Facebook, your friends are identified by their (usually real) names, and you hardly ever see their email addresses. From Facebook platform tech lead Mike Vernal&#8217;s <a href="http://techcrunch.com/2010/11/09/googles-response-to-facebooks-response-to-googles-facebook-api-ban/#comment-95565131">comment</a> on TechCrunch:</p>
<blockquote><p>Email is different from social networking because in an email application, each person maintains and owns their own address book, whereas in a social network your friends maintain their information and you just maintain a list of friends. Because of this, we think it makes sense for email applications to export email addresses and for social networks to export friend lists.</p></blockquote>
<p>But to Google&#8217;s point, if people want to deactivate their Facebook accounts and/or try another service, they shouldn&#8217;t lose what they&#8217;ve created. When you join a new service, the best way it becomes useful and interesting is to quickly find and invite your existing friends (see: <a href="http://networkeffect.allthingsd.com/20101108/welcome-to-networkeffect/">network effects</a>)&#8211;and the best way to do that is to import a list of your email contacts.</p>
<p>The problem is you don&#8217;t own your friends&#8217; email addresses; they do. Email is the only successful example of a decentralized social network.</p>
<p><a href="http://networkeffect.allthingsd.com/files/2010/11/Googletrap-600x306.png"><img class="alignnone size-large wp-image-222" title="Googletrap" src="http://networkeffect.allthingsd.com/files/2010/11/Googletrap-600x306.png" alt="" width="360" height="184" /></a></p>
<p>Facebook has a privacy setting that lets you decide who specifically can view your email address. But that&#8217;s just within the centralized system of Facebook; you don&#8217;t (yet) get to choose where your email address can be shared. Plus, as we all know, Facebook&#8217;s privacy settings can get rather complicated, and both we users and the company change them over time.</p>
<p>Say I have a business contact I don&#8217;t want to share my personal email with, and she goes and exports her Facebook email contacts so she can fill out her Yahoo Mail contact list. Those settings need to carry over. And even if they do, spam and invasions of privacy are pretty much inevitable.</p>
<p>But am I my email address? As someone who&#8217;s very recently changed jobs, I know firsthand that link can be broken. I registered for so many of the sites I use with my old work email, and my whole address book was locked up there too. Now I have to reconstruct those relationships with a new identity. But I can do it. I&#8217;m still myself, after all.</p>
<p>Probably all of you reading this have more than one email address, and often multiple people use the same email address or the same computer. There&#8217;s not a one-to-one link between self and email, and the overlaps are often confusing and annoying.</p>
<p><a href=""http://networkeffect.allthingsd.com/files/2010/11/SecureID_token_new.jpg"><img src="http://networkeffect.allthingsd.com/files/2010/11/SecureID_token_new-150x150.jpg" alt="" title="SecureID_token_new" width="150" height="150" class="alignleft size-thumbnail wp-image-240" /></a>Besides email, other options for an identity token might be your phone number, your social security number, your Facebook user name or your fingerprint.</p>
<p>But email seems to be the agreed-upon best proxy for Web services. Companies like <a href="http://www.rapleaf.com/">RapLeaf</a> <a href="http://gigaom.com/2010/10/21/rapleaf-web-startups/">run their businesses</a> on connecting and aggregating information about people based on identifying their valid email addresses (and <a href="http://online.wsj.com/article/SB10001424052702304410504575560243259416072.html?mod=djemalertNEWS">incur concerns</a> about the implications of getting all that data in one place and selling it).</p>
<p>The stakes in this battle are increasingly high. Both Facebook and Google want to be our identity on the Web. I stay logged in to Gmail and Facebook all day from my laptop, and reap the benefits of those services being integrated with other ones, whether it&#8217;s a related service like Google Calendar or a new doodad that I can use Facebook Connect to register for.</p>
<p>Both Facebook and Google are striving to do two things:</p>
<ul>
<li><strong>Represent us best</strong> by collecting our connections and experiences</li>
<li><strong>Be our token</strong> to bring that identity the rest of the Web</li>
</ul>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="400" height="250" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.facebook.com/v/10150318348450484" /><embed type="application/x-shockwave-flash" width="400" height="250" src="http://www.facebook.com/v/10150318348450484" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>So think about where this is going. Facebook last week <a href="http://blog.facebook.com/blog.php?post=446167297130">introduced</a> a single-sign-on feature for phones (first on select Android apps and soon iOS). The way this will work is when you open a participating app, you have the option to connect to Facebook and bring your identity and friends with you. So the first time you use the app, it knows you and your context. You can imagine if this were to extend to Facebook&#8217;s Instant Personalization product, and you were to get a phone that out-of-the-box got your Facebook account and then automatically set up your contacts, preferences, apps and anything else you want or need. It&#8217;s powerful stuff.</p>
<p><em>Please see the disclosure about Facebook in my <a href="http://allthingsd.com/about/liz-gannes/">ethics statement</a>. </em></p>
]]></content:encoded>
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		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>No Facebook User Emails for Google&#8211;But Yahoo and Microsoft Already Have Access</title>
		<link>http://allthingsd.com/20101109/no-facebook-user-emails-for-google-but-yahoo-and-microsoft-already-have-access/</link>
		<comments>http://allthingsd.com/20101109/no-facebook-user-emails-for-google-but-yahoo-and-microsoft-already-have-access/#comments</comments>
		<pubDate>Wed, 10 Nov 2010 02:06:47 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=159</guid>
		<description><![CDATA[Facebook and Google are hardly friends these days, and they're having more and more trouble containing their dislike.]]></description>
			<content:encoded><![CDATA[<p>Facebook and Google are hardly friends these days, and they&#8217;re having more and more trouble containing their dislike. (Maybe they should take a hint from Jimmy Kimmel and his <a href="http://www.youtube.com/watch?v=sc5bbz5SB7M&amp;feature=player_embedded">National UnFriend Day</a> campaign.)</p>
<p><a href="http://networkeffect.allthingsd.com/files/2010/11/UnFriend.png"><img class="alignright size-medium wp-image-167" title="UnFriend" src="http://networkeffect.allthingsd.com/files/2010/11/UnFriend-275x210.png" alt="" width="193" height="147" /></a></p>
<p><strong>Background</strong>: Last week, Google <a href="http://techcrunch.com/2010/11/04/facebook-google-contacts/">stopped</a> allowing Facebook to help its users find their friends by importing their Gmail contacts list. Google said the move was about data portability and liberation, calling Facebook a &#8220;data dead end&#8221; because it wasn&#8217;t giving its users&#8217; email addresses to Google.</p>
<p>Facebook yesterday found a workaround to re-enable Google contacts importing, and Facebook engineering lead Mike Vernal <a href="http://techcrunch.com/2010/11/09/facebook-slaps-google-openness-doesnt-mean-being-open-when-its-convenient/">commented</a> on TechCrunch at length under his own name, charging Google with hypocrisy for disallowing contact importing for Orkut last year and &#8220;limiting user choice.&#8221;</p>
<p><a href="http://networkeffect.allthingsd.com/files/2010/11/import_complete1.jpg"><img class="alignleft size-medium wp-image-160" title="import_complete1" src="http://networkeffect.allthingsd.com/files/2010/11/import_complete1-275x109.jpg" alt="" width="275" height="109" /></a></p>
<p>What&#8217;s funny, though, as sources have pointed out to us, is that Facebook actually does allow email importing, specifically to Yahoo Mail and Microsoft&#8217;s Hotmail (we checked AOL mail too, but couldn&#8217;t find it there).</p>
<p>This is no secret; Yahoo <a href="http://www.ymailblog.com/blog/2010/03/facebook-friends-meet-yahoo-contacts/">launched</a> its Facebook email contact importer in March of this year. In a blog post at the time, senior product manager Rick Pal said,</p>
<blockquote><p>Importing from Facebook is super simple&#8230;After you click login, we will authorize your account and begin importing, which may take a minute or two depending on your Internet speed and how many Facebook friends you have.</p></blockquote>
<p><strong>Update</strong>: <em>Microsoft confirmed through a spokesperson that its Windows Live users can import both Facebook and Gmail contacts, and said some nice stuff about its commitment to customer choice.<br />
</em></p>
<p>Access to user emails isn&#8217;t something Facebook <a href="http://www.allfacebook.com/facebook-contact-importer-2010-03">gives just anyone</a>. In fact, only a few partners can hook into them while the rest have to rely on users&#8217; Facebook-formatted information available through Facebook Connect. That includes Google. The difference, according to a source, is that Yahoo and Microsoft asked nicely.</p>
<p><em>Please see my disclosure related to Facebook <a href="http://allthingsd.com/about/liz-gannes/">here</a>.</em></p>
]]></content:encoded>
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		<item>
		<title>Mining Email for Contacts</title>
		<link>http://allthingsd.com/20090414/mining-email-for-contacts/</link>
		<comments>http://allthingsd.com/20090414/mining-email-for-contacts/#comments</comments>
		<pubDate>Wed, 15 Apr 2009 01:00:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090414/mining-email-for-contacts/</guid>
		<description><![CDATA[Gwabbit is a tool that automatically hunts through Outlook emails as you receive them, finding contact information that can be "gwabbed" and saved.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re feeling guilty about how rarely you update your email contacts, you&#8217;re not alone. There are loads of people just like you who would rather not waste time cutting and pasting contact information from emails into digital address books. Instead, they search through email messages for the most up-to-date information, like phone numbers or addresses.</p>
<p>But it&#8217;s easy to delete or lose emails. Contacts in a digital address book are more permanent, and they synchronize with smartphones.</p>
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<p>This week I tested Gwabbit (<a href="http://Gwabbit.com" rel="external">Gwabbit.com</a>), a tool that automatically hunts through your emails as you receive them, finding contact information that can be captured &#8212; &#8220;gwabbed&#8221; &#8212; and saved in your contacts. It starts on its own without prompting and uses pop-up notifications to tell you that a message has contact information you might want stored in your address book.</p>
<p>Gwabbit comes from Technicopia LLC and uses a pink Gwabbit Wabbit as its mascot, which adds a little whimsy to the dull task of saving contact information. Currently, it works only as a Microsoft Outlook plug-in, but Technicopia is working on a BlackBerry application that will come out at the end of May. Down the line, the company is planning products for the Mac and Web-based email services.</p>
<p>I started with the free version of Gwabbit, which lasts for 14 days or 20 Gwabbit uses, then upgraded to the paid version, which costs $20. Gwabbit&#8217;s accuracy &#8212; its ability to find the right information in an email and put it in the right field in an Outlook contact card &#8212; was usually reliable. The product works by looking for symbols, like &#8220;@&#8221; to designate email addresses or parentheses to indicate phone numbers, as well as where information appears in a signature.</p>
<p>In most cases, Gwabbit took only a few seconds to work, per contact. It wasn&#8217;t always perfect, but worked well enough to make me start saving a substantially larger number of Outlook contacts &#8212; and it updated my contacts that had old, outdated information.</p>
<p>Gwabbit installs with a few annoying features turned on. If you&#8217;re like me and you get a lot of emails from people you don&#8217;t know, Gwabbit&#8217;s notifications will pop up often, which could be irritating. If you turn the notifications off, you may not remember to use Gwabbit.</p>
<p>I found it irksome that Gwabbit installs its own promotion in every contact that it creates for you. If you used Gwabbit to make a contact card in Outlook, the notes field will be filled with an announcement that you used Gwabbit, including a Web link for the product &#8212; even in the paid version. Technicopia says that it will eliminate this in the next paid version of Gwabbit, which is due out in about three weeks.</p>
<p>Competitors to Gwabbit include the built-in contact grab tools in email clients like Microsoft Outlook (MSFT) and Apple Mail (AAPL). But these programs don&#8217;t automatically extract information from all email addresses the way Gwabbit does. Other third-party programs like Signature2Contacts don&#8217;t pop up automatically when an email contains information that you don&#8217;t have; instead, you must initiate extracting information.</p>
<p>When Gwabbit is downloaded and installed, it adds to Outlook its own toolbar, which can be hidden at will.</p>
<p>When Gwabbit&#8217;s auto-grab feature is turned on, a small bubble appears in Outlook when any highlighted email has contact information that isn&#8217;t saved in your address book &#8212; including people whose signatures have changed since the last time you saved them. The Gwabbit bubble takes a few seconds to appear, which Technicopia says allows enough time for you to read an email. But if you&#8217;re scrolling down a list of emails, this bubble will keep popping up for many different emails and can slightly slow down your ability to arrow down through the list.</p>
<p>When Gwabbit can&#8217;t find signature information in an email, it creates a bare-bones contact card for the person, and then gives you the option of highlighting the person&#8217;s signature block, from which to extract information for the contact card. In my experience, this problem occurred only a handful of times &#8212; usually when looking at a recent email in a string of messages back and forth, because Gwabbit couldn&#8217;t find someone&#8217;s signature buried within the correspondence.</p>
<p>If a Gwabbit notification pops up and you don&#8217;t want to save the contact information for the person who sent that email, you can hit an &#8220;Ignore this Contact&#8221; option in the notification. This sets Gwabbit so it never tries to save that person&#8217;s information again. If you want to save information but you&#8217;re in the middle of doing something else when the notification pops up, you can hit the &#8220;X&#8221; button in the notification bubble. This closes the notification but doesn&#8217;t ignore the contact in the future.</p>
<p>Gwabbit seems like a simple tool, but its ability to find contact information that you don&#8217;t already have &#8212; or that differs from what you already have &#8212; is a task that you aren&#8217;t likely doing regularly. So stop feeling guilty about your contacts and just gwab them.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
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<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com" rel="external">http://solution.allthingsd.com</a></li>
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