Altimeter Group on Facebook

They are going to have to think about whether they can continue with the motto “Done is better than perfect.”

– Altimeter Group’s Susan Etlinger, talking about Facebook in the New York Times

Adobe to Apple: You Wanna Hug It Out? Let’s Hug It Out!

Though it should have ended after Steve Jobs’s withering “Thoughts of Flash” essay, Adobe’s long and unsuccessful campaign to persuade Apple to embrace the multimedia platform on its mobile devices continues. Today the company added still more fuel to the Flash flame war by taking out full-page pro-Flash advertisements in the business sections of a number of major newspapers.

Voices

Customers Inspire the Socialization of CRM

The Altimeter Group released a new report on social CRM today, and while analysts release reports all the time, this is different. The report is free to read and share under creative commons. This is a big disruptor, one that reflects the socialization of information and the spirit of social media. By giving away insight, Altimeter ignites change and thus brings its report to life.

What Does Facebook Connect on the iPhone Mean? A Big Web Brain Explains.

Facebook promised big news at South by Southwest. So is Facebook Connect on the iPhone something we need to pay attention to? Web expert Charlene Li explains. Bonus footage: A cameo from an Austin Convention Center employee.
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