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	<title>AllThingsD &#187; Andrea Jung</title>
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		  <title>All Things Digital</title>
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		<title>What Happens Next at Apple?</title>
		<link>http://allthingsd.com/20110824/what-happens-next-at-apple/</link>
		<comments>http://allthingsd.com/20110824/what-happens-next-at-apple/#comments</comments>
		<pubDate>Thu, 25 Aug 2011 02:20:25 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Al Gore]]></category>
		<category><![CDATA[Andrea Jung]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[iPod touch]]></category>
		<category><![CDATA[Millard Drexler]]></category>
		<category><![CDATA[personal computer]]></category>
		<category><![CDATA[Steve Jobs]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=113675</guid>
		<description><![CDATA[The first day of the post-Jobs era will likely be a nasty one for Apple shareholders. It doesn't matter. Apple's long-term vision, with or without Jobs, is intact.]]></description>
			<content:encoded><![CDATA[<p><img src="http://allthingsd.com/files/2011/08/jobs_d8.png" alt="" title="jobs_d8" width="380" height="285" class="alignright size-full wp-image-113773" />Two things will happen tomorrow in the wake of today&#8217;s news that <a href="http://allthingsd.com/20110824/steve-jobs-resigns-as-ceo-of-apple/">Steve Jobs has resigned as the CEO of Apple</a>.</p>
<p>First, Apple investors will freak out.</p>
<p>Second, Apple will do what Apple has planned to do for all these years. </p>
<p>For years, since Jobs&#8217;s first bout with pancreatic cancer was disclosed, Apple has taken a lot of criticism from analysts, shareholders, activists and tech and business columnists on the subject of succession planning. The main complaint has always revolved around the fact that Apple seemed not to have a plan for the day that Jobs would cede the helm either by choice or happenstance.</p>
<p>The fact is that <a href="http://allthingsd.com/20110207/only-35-percent-of-companies-have-a-succession-plan-and-apple-is-one-of-them/">Apple does have a plan</a>, and chose, I think wisely, to keep most of the details related to it confidential. On the very last page of Apple&#8217;s Corporate Governance Guidelines (<a href="http://investor.apple.com/common/download/download.cfm?companyid=AAPL&#038;fileid=443011&#038;filekey=6a7d49f1-a3af-4e69-b279-021b81a93cdf&#038;filename=governance_guidelines.pdf">PDF here</a>) you find that the company designates its compensation committee, a subset of its board of directors, as the body responsible for succession planning.</p>
<p>Here&#8217;s what the text says (emphasis mine):</p>
<blockquote class="memo"><p>XIX.	Management Review and Succession Planning<br />
The Compensation Committee should conduct, and review with the Board, an annual evaluation of the performance of all executive officers, including the CEO. The Compensation Committee is expected to use this review in the course of its deliberations when considering the compensation of the CEO and senior management. The Board also reviews the CEO performance evaluation to ensure that the CEO is providing effective leadership of the Corporation. <em>As part of the annual evaluation, the Board and the CEO should conduct an annual review of management development and succession planning for senior management, including the CEO.</em></p></blockquote>
<p>And for the record, the members of the compensation committee are as follows: Millard Drexler, the chairman and CEO of retailer J. Crew; Al Gore, the former vice president of the United States; and Andrea Jung, the CEO of Avon, is the committee&#8217;s chair.</p>
<p>All of them, Gore especially, know a little something on the subject of succession planning. Yet the market has over the years generally assumed that Apple has had no plan for a post-Jobs Apple.</p>
<p>Expect that assumption to be the order of the day when the markets open tomorrow. Apple shares<a href="http://allthingsd.com/20110824/apple-stock-falls-after-jobs-announcement/"> have already taken a 5 percent hit</a>, dropping $19.08 in after-hours trading tonight, and you can bet that&#8217;s just a precursor for what&#8217;s coming tomorrow. Over the coming days, the so-called &#8220;Jobs premium&#8221; will be erased.</p>
<p>So what happens next? First off, tomorrow will be Tim Cook&#8217;s first day as CEO &#8212; not acting CEO, but as the actual CEO of Apple. Long credited as the man who brilliantly runs Apple day to day, <a href="http://allthingsd.com/20110824/tim-cook-as-apple-ceo-a-tested-and-steady-hand/">he&#8217;s now in charge</a>.</p>
<p>And that&#8217;s an encouraging thought. Formally designated <a href="http://www.apple.com/pr/library/2005/10/14Tim-Cook-Named-COO-of-Apple.html">Apple&#8217;s number two in 2005</a>, he has overseen it during its most exciting and world-changing years. On his first business day as COO, Apple shares closed at $54. Today before the news broke, it closed at nearly seven times that price. </p>
<p>During those years Apple has largely remade much of the world around it: Music, media, communications are all indelibly and fundamentally different because of the work that has come out of Apple during this six-year period. To assume that this stops because Steve Jobs doesn&#8217;t show up at the office tomorrow or next week is failing to understand the Apple way.</p>
<p>If you follow Apple long enough, you know that Apple has a long-term vision. I think enough time has passed that I can share the following anecdote. In 2007, right after the introduction of the first iPhone, I attended a meeting with Jobs and the editors of the magazine I was working for at the time. </p>
<p>The meeting included a Jobs-led, hands-on demo with prototype iPhones, during which I asked Jobs a question: &#8220;Will you do a version of this without the phone?&#8221; The answer &#8212; which surprised me that he even gave it &#8212; was yes. In that moment I got a very tiny glimpse of the long path that lay ahead. I could see way off in the distance the logical progression leading first to the iPod touch and from there to the iPad. It was a revelation.</p>
<p>And we all know exactly what the iPad is doing to the established order of the PC industry: It is tearing it down. Hewlett-Packard&#8217;s decision to get out of the PC business is just one very big and recent example of the degree of that change.</p>
<p>That in mind, I find it hard to accept the argument that there isn&#8217;t a similar long-term vision that Apple is executing on at this very moment. My suspicion has long been that a pipeline of products &#8212; some of them incremental improvements on existing ones, others radically new and disruptive &#8212; are in various stages of the design process. I think it is a safe bet that Apple&#8217;s strategic plans for the next five years are more or less mapped out. Beyond that, it&#8217;s harder to see, and circumstances can certainly change a great deal in that amount of time.</p>
<p>But consider where Apple was five years ago and what has happened since. Yes, the Apple story was interesting in 2005 and 2006, but who could have predicted that Apple would become the biggest company by market capitalization in the entire world, eclipsing ExxonMobil, if only for a few days. </p>
<p>Markets will do what markets must do. And so must Apple. The next phase of what has turned out to be the most interesting business story in living memory has begun.</p>
<p><h4 class="subhed">Related posts</h4>
<ul>
<li><a href="http://allthingsd.com/20110824/steve-jobs-resigns-as-ceo-of-apple/">Steve Jobs Resigns as CEO of Apple; Cook Takes Reins</a></li>
<li><a href="http://allthingsd.com/20110824/steve-jobs-resignation-letter-i-have-made-some-of-the-best-friends-of-my-life-at-apple/">Steve Jobs’s Resignation Letter: “I Have Made Some of the Best Friends of My Life at Apple.”</a></li>
<li><a href="http://allthingsd.com/20110824/apple-stock-falls-after-jobs-announcement/">Apple Stock Falls After Jobs Announcement</a></li>
<li><a href="http://allthingsd.com/20110824/steve-jobs-live-onstage-in-2010-video/">Steve Jobs Live on Stage in 2010 (Video)</a></li>
<li><a href="http://allthingsd.com/20110824/tim-cook-as-apple-ceo-a-tested-and-steady-hand/">Tim Cook as Apple CEO: A Tested and Steady Hand</a></li>
<li><a href="http://allthingsd.com/20110824/jobs-leave-a-legacy-of-changed-industries/">Essay: Jobs’s Departure as CEO of Apple Is the End of an Extraordinary Era</a></li>
<li><a href="http://allthingsd.com/20110824/what-happens-next-at-apple/">What Happens Next at Apple?</a></li>
<li><a href="http://allthingsd.com/20110824/mossberg-on-jobs-video/">Mossberg on Jobs (Video)</a></li>
<li><a href="http://allthingsd.com/20110825/analysts-confident-in-apples-prospects/">Analysts Confident in Apple’s Prospects</a></li>
<li><a href="http://allthingsd.com/20110825/apple-shares-bounce-back/">Apple Shares Bounce Back</a></li>
<li><a href="http://allthingsd.com/20110825/tim-cook-apple-will-continue-to-make-the-best-products-in-the-world/">Tim Cook: Apple Will Continue to Make the Best Products in the World</a></li>
<li><a href="http://allthingsd.com/20110825/does-tim-cook-need-his-own-tim-cook/">Does Tim Cook Need His Own Tim Cook?</a></li>
</ul>
</p>
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		<title>Time Inc. Boss Ann Moore to Troops: "Act Like a Private Equity Company&#8230;We Will All Get Through This"</title>
		<link>http://allthingsd.com/20081103/time-inc-boss-ann-moore-to-troops-act-like-a-private-equity-companywe-will-all-get-through-this/</link>
		<comments>http://allthingsd.com/20081103/time-inc-boss-ann-moore-to-troops-act-like-a-private-equity-companywe-will-all-get-through-this/#comments</comments>
		<pubDate>Mon, 03 Nov 2008 20:37:26 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Andrea Jung]]></category>
		<category><![CDATA[Ann Moore]]></category>
		<category><![CDATA[Entertainment Weekly]]></category>
		<category><![CDATA[Eric Schmidt]]></category>
		<category><![CDATA[Essence]]></category>
		<category><![CDATA[InStyle]]></category>
		<category><![CDATA[John Quelch]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[Peter Kafka]]></category>
		<category><![CDATA[Time Inc.]]></category>
		<category><![CDATA[Time Warner]]></category>

		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=494</guid>
		<description><![CDATA[The head of Time Warner's magazine unit doesn't give employees more details about the coming layoffs. Instead, she delivers a pep talk version--sort of--of the reorg memo she distributed last week: Suck it up, buckle down and get to work. We're restructuring the company because the economy stinks, but we're still a magazine company, and don't lose sight of that.]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-467" href="http://mediamemo.allthingsd.com/20081103/time-inc-boss-ann-moore-giving-her-marchingfiring-orders-today/ann-moore/"><img class="alignright size-full wp-image-467" title="ann-moore" src="http://mediamemo.allthingsd.com/files/2008/11/ann-moore.jpg" alt="" width="250" height="326" /></a></p>
<p>Apologies to Time Inc. employees <a href="http://mediamemo.allthingsd.com/20081103/time-inc-boss-ann-moore-giving-her-marchingfiring-orders-today/">waiting to learn their fate</a>: There&#8217;s no new information to offer you here.</p>
<p>But thanks to a source familiar with Time Inc. boss Ann Moore&#8217;s meeting today with the senior staff at her &#8220;Style and Entertainment&#8221; Group, we can give you a very good sense of what she&#8217;s telling employees at Time Warner&#8217;s (TWX) magazine unit.</p>
<p>In short, it&#8217;s a pep talk version&#8211;sort of&#8211;of the <a href="http://kara.allthingsd.com/20081028/the-entire-time-inc-layoff-memo-from-ann-moore/">reorg memo she distributed last week</a>: <em>Suck it up, buckle down and get to work. We&#8217;re restructuring the company because the economy stinks, but we&#8217;re still a magazine company, and don&#8217;t lose sight of that</em>.</p>
<p>And while we doubt that any of Ann&#8217;s employees would take her words lightly, the folks at the Style group need to pay even closer attention&#8211;following the reorg, she now oversees the unit directly.</p>
<p>Again, this is <em>not</em> a verbatim transcript of Moore&#8217;s remarks. If anyone wants to offer more details, correct errors, etc, please contact me: <a href="mailto:peter@allthingsd.com">peter@allthingsd.com</a>.</p>
<p><em>Some insiders don&#8217;t see the need for change. They look outside, but outsiders don&#8217;t know how to succeed. We need to be insider/outsiders. The rules have changed, and we need to find who within our org can work as a team. Is this re-org forever? We hope not. It&#8217;s a two-year plan. Employees need to act like an equity company that bought Time Inc.</p>
<p>Digital performed really well in 2006-07 in the face of the greatest economic recession in her lifetime. The situation today reminds her of the 1978 economy all over again. History repeats&#8211;this is a cycle. She relayed an anecdote about renting the top 12 floors to Lehman Brothers one year ago. They spent extraordinary amounts of money renovating, and then they moved out last week. Time Inc. Digital was exhausted and exhilarated at the end of 2007 with double-digit growth. What we are in now is technically not a recession, but it is for us.</p>
<p>Moore said she is working hard at Gratitude. At the quarterly manager&#8217;s meeting, her following gratitude points never got picked up by any reporters:</p>
<p>1. Readers are not abandoning print. Net profits are up in 2008.  Readers are still reading and buying magazines. They provide relaxation and relieve stress.</p>
<p>2. Digital traffic growth was 72 percent in 2007, with strong revenues outpacing EVERYONE. Traffic is strong. CNNMoney drew 650 million page views, 36 million video streams, 40 million visitors. People.com was up 51 percent in revenue in 2008. This is solid biz; don&#8217;t let the media reports confuse you.</p>
<p>3. Editors are achieving short-form video.</p>
<p>4. Print ads are still effective, and the best ROI is still a media mix. Internet display ads don&#8217;t work as well as print and video combined. Print is strong because there is still a need for fact-based reporting. (Moore quoted a story picked up by Google&#8211;didn&#8217;t hear which one. [Ed: Pretty sure she was talking about the <a href="http://blog.wired.com/27bstroke6/2008/09/six-year-old-st.html">United Airlines bankruptcy story</a>, a mix-up that caused $1 billion in damages.]) Moore added, &#8220;The algorithm can&#8217;t do everything&#8221;; trusted content is valuable. We are in an economic tsunami and we need to take extraordinary measures.</p>
<p>Why we are organizing 24 groups into three? Moore said this has nothing to do with digital and 100 percent to do with recession.</p>
<p>Organizational Principles</p>
<p>1. Centralizing: Decentralization is slow and cumbersome. We need clear authority and faster decision-making.</p>
<p>2. Collaboration: Sharing access across titles. Moore cited Olympic coverage with SI and Time.com. EU and Asia have already been sharing coverage. She cited Andy S. writing for Time. </p>
<p>We need to root for newspapers, she said. Without newspapers this would not be a better world. </p>
<p>Children need to be taught that not all content can be free. Bloggers won&#8217;t have reliable information [<a href="http://mediamemo.allthingsd.com/20081103/time-inc-boss-ann-moore-giving-her-marchingfiring-orders-today/">touch&eacute;</a>]. Moore quoted Eric Schmidt about trusted news sources and the Internet being a cesspool. </p>
<p>We all need to pitch in without whining, flatten the vertical organization and drop costs (Moore said she learned this from Andrea Jung at Avon). We need a simpler two-year plan and to reduce costs. We need to innovate, create value. Launch two valuable initiatives for Q1, MagHound and Life.com.</p>
<p>Managing Change</p>
<p>These changes will be hard and will sustain a personal toll. Take care of yourself and maintain your internal compass. Trust is a powerful tool.  Moore cited a link between trust and corporate performance adding that we need to nurture a healthy internal debate. She quoted John Quelch: <a href="http://hbswk.hbs.edu/item/5878.html">&#8220;Market your way through a recession.&#8221;</a></p>
<div>Important Factors for &rsquo;09</div>
<p>1. Maintain market spending and research&#8211;don&#8217;t cut advertising (resources)<br />
2. Adjust pricing and tactics<br />
3. Stress market share<br />
4. Core Values&#8211;Moore emphasized layoffs by the company and how we face difficult times; maintaining quality will not be easy, plenty of work to do, unpleasant for sure&#8230;your world has changed&#8230;it&#8217;s worth controlling your own destiny so no one else will.</p>
<p>Lastly, Moore added, we will all get through this.</em></p>
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