It’s not clear if Netflix’s recent series of snafus are Amazon’s gain or not. But in a just-released report by ForeSee, one went up and one went down.

It’s an easy guess which was which.

In the well-known customer satisfaction survey of the Top 40 online retailers during the holiday season — which ForeSee has been conducting twice a year for the last seven years — Amazon rose to its highest spot ever, while Netflix’s score dropped significantly.

Amazon got an 88 out of 100, up two points, while Netflix dropped seven points to 79. The survey noted that “Netflix saw scores drop in every single element of the website that ForeSee measures, including site content, site functionality, merchandise, and prices.”

Ooops.

(Netflix fared better with customers in another poll last week, conducted by Citigroup. As Peter Kafka noted: “They’re less happy than they used to be. But they don’t seem to be going anywhere.”)

But in the ForeSee survey, Netflix moved from being a consumer darling to just another face in the crowd. It garnered the average score, which is also 79, a number that has risen from 74 since 2005.

But Netflix was not the only online retailer hit. Also down: Gap.com (down 6 percent to 73), and Overstock.com (down 5 percent to 72).

But on the up: TigerDirect.com (up 8 percent to 79) and J.C. Penney (up 6 percent to 83).

In general, ForeSee concluded that consumers are starting to get the hang of this e-commerce thing, and have become less price-sensitive, too.

And here’s a pretty chart explaining it all (click on the image to make it larger):

How do we put that in context? A couple different ways.

For starters, let’s note that the velocity of apps Apple (AAPL) is delivering is increasing: It took Steve Jobs and company a little more than a year to serve up the first 1.5 billion apps, which averages 4.1 million downloads per day. But Apple moved the next 500 million apps within 76 days. That’s a 6.6 million-per-day average.

Next, let’s acknowledge that while the money Apple makes from the app store is secondary to its core hardware business, it’s still a sizable amount.

Even if you assume that the majority of apps are downloaded for free, the remainder may still be generating sales of $200 million a month, mobile ad network AdMob guesstimates. Apple keeps 30 percent of that, which works out to be $720 million a year. Not bad for a side business.

Depending on your perspective, this is either interesting news or heartening news: Michael Jackson’s funeral and memorial were indeed a giant Internet event. But they don’t seem to have been as big as Michael Jackson’s death, and they weren’t as big as Barack Obama’s inauguration.

So let’s call them the third-biggest Web event of the year. To date.

That sounds more like what I was thinking this morning: Everyone had to watch Obama’s inauguration or read about Jackson’s death, but not everyone felt compelled to see his burial or memorial.

It also explains why the Akamai people were so uncomfortable with my earlier reading of their traffic stats this afternoon, when I concluded that the events were responsible for the content delivery service recording more visitors per minute than any other time in the last year. Though I’d still love it if someone could explain why that did happen. (Jennifer? Anyone?)

Statistics are tumbling in from different sites and services (if you’d like to share yours with me, I’m all  ears).

Here’s what I’ve got for now:

• Akamai (AKAM) says it delivered 2,185,000 “live and on-demand streams” today. If I’m comparing apples to apples here (Jennifer?), that’s much fewer than the seven million simultaneous streams the content delivery network delivered during Obama’s inauguration. Akamai also compares the number of visitors on its “Net Usage Index for News” and says that number peaked at 3,924,370–that’s nearly double average traffic of 2,000,000, but fewer than the 4,247,971 visitors who were looking for Jackson info when he died on June 25.
• Facebook, which integrated its service with live video feeds from CNN, E! ABC and MTV (why wasn’t Twitter doing this?), says that one million users posted 800,000 status updates during the event, with the overwhelming majority coming through CNN. There were 1.8 million updates with the word “Obama” in them during the inauguration.
• CNN says it served up 781,000 concurrent live streams during the event; during the Inauguration it served up 1.3 million. It served a total of 4.4 million streams during the event, and 10.4 million for the day.
• MSNBC claims three million live streams–which are different from concurrent streams–and says that is its second-highest total, after…well you can guess. More if they roll in.