backlash

Voices

Groupon Satisfaction Rate Not So Hot, Study Finds

Ty McMahan, Reporter, The Wall Street Journal in News on September 30, 2010 at 11:49 am PT

Daily-deal site Groupon skyrocketed to stardom in just two years, generating hundreds of millions of dollars in revenue and inspiring a number of copycats. But this flourishing group-buying model isn’t a guaranteed revenue driver for the participating local businesses, according to a recent study by Rice University.

Facebook CEO Mark Zuckerberg in the Privacy Hot Seat at D8

John Paczkowski in D8 on June 2, 2010 at 4:48 pm PT

Facebook’s privacy controls and CEO Mark Zuckerberg’s views on privacy figured prominently in his D8 appearance. Zuckerberg thinks his users want to share their information with the world, and he wants to help them do just that.

Facebook’s New Privacy Settings an Improvement Over the Old–Which Isn’t Saying Much

John Paczkowski in Social on May 26, 2010 at 4:20 pm PT

Announcing Facebook’s newest set of privacy controls this morning, CEO Mark Zuckerberg said, “We are really going to try to not have another backlash.” If backlash is the metric for evaluating the company’s approach to member privacy, it seems to have done okay, at least at this early juncture. Within hours of Facebook’s announcement of new privacy controls, four of its most outspoken critics weighed in on them. And all had positive things to say.