boatloads of value

Google: Satisfaction Guaranteed

John Paczkowski in News on August 18, 2009 at 7:28 am PT

Google leads the search industry in market share. No surprise, then, that it leads the industry in customer satisfaction as well. The company has once again achieved top rank among Internet search engines and portals in the American Consumer Satisfaction Index, the seventh time it has done so in eight years.

MicroHoo: Time to Begin the Hard-Sell [Talking Points Docs]

John Paczkowski in News on July 30, 2009 at 12:36 pm PT

“This is the one that stuns me, that people haven’t figured it out,” said Microsoft CEO Steve Ballmer this morning in Redmond at the company’s annual Financial Analyst Meeting, truly surprised at Yahoo investors’ negative reception to the Microsoft-Yahoo deal. How to convince them otherwise? Not to fear, Steve! The Microsoft-Yahoo propaganda machine is in full swing and has already produced its first talking-points docs.

Liveblogging the Yahoo-Microsoft Search Deal Conference Call: The Carol and Steve Show Debuts!

Kara Swisher in News on July 29, 2009 at 5:32 am PT

BoomTown was so glad we had this time together with Yahoo CEO Carol Bartz and Microsoft CEO Steve Ballmer, just to have a laugh or sing a song about a major search and advertising deal. I liveblogged the conference call, which I updated as it happened. Did Ballmer scream and jump up and down? Did Carol say something naughty? Read on!