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	<title>AllThingsD &#187; bug</title>
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		<title>Nokia Says Lumia 900 Software Fix Ready for Download</title>
		<link>http://allthingsd.com/20120413/nokia-says-lumia-900-software-fix-ready-for-download/</link>
		<comments>http://allthingsd.com/20120413/nokia-says-lumia-900-software-fix-ready-for-download/#comments</comments>
		<pubDate>Fri, 13 Apr 2012 23:45:54 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[General]]></category>
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		<category><![CDATA[glitch]]></category>
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		<category><![CDATA[Lumia 900]]></category>
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		<category><![CDATA[Windows Phone]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=196398</guid>
		<description><![CDATA[The updated software is designed to rectify an issue that prevented some early purchasers from accessing the Internet.]]></description>
			<content:encoded><![CDATA[<p>Nokia said late Friday that it is <a href="http://www.nokia.com/us-en/lumia900update/">ready with a software fix</a> for an <a href="http://allthingsd.com/20120410/nokia-confirms-lumia-900-software-glitch-has-fix-and-giving-buyers-100-credit/">issue that prevented Internet access</a> for some early Lumia 900 customers.</p>
<p><a href="http://allthingsd.com/files/2012/04/Screen-Shot-2012-04-13-at-7.45.16-PM.png"><img src="http://allthingsd.com/files/2012/04/Screen-Shot-2012-04-13-at-7.45.16-PM.png" alt="" title="Screen Shot 2012-04-13 at 7.45.16 PM" width="370" height="271" class="alignright size-full wp-image-196403" /></a></p>
<p>The Finnish phone maker reiterated that customers can either download and install the patch or exchange their phone at an AT&#038;T store. Nokia had originally said to expect the software update to be ready by Monday.</p>
<p>&#8220;Consumers now have the opportunity to update their AT&#038;T version Nokia Lumia 900 software through Zune and Windows Phone 7 Connector for Mac earlier than anticipated,&#8221; Nokia said in a statement.</p>
<p>All <a href="http://allthingsd.com/20120403/its-big-its-blue-its-windows-but-can-it-beat-rival-phones/">Lumia 900</a> customers, regardless of whether they have had problems, will get a $100 credit, Nokia U.S. head Chris Weber told <strong>AllThingsD</strong> earlier this week. Customers that buy or order a Lumia 900 before midnight PT on April 21 will also get the credit.</p>
<p>That effectively makes the device free, for now, since AT&#038;T had been selling it for $99 with a new two-year contract.</p>
<p>Nokia has gotten plaudits for its prompt and generous dealing with the issues. However, the glitches still threaten to diminish the launch of a product seen as key to the ambitions of Nokia and Microsoft to take on the top smartphones and re-establish themselves as serious players in the U.S. market.</p>
<p>The issue was particularly unfortunate given the teaser campaign that Nokia had run, touting that <a href="http://allthingsd.com/20120402/smartphone-beta-teaser-site-hints-at-nokias-new-sales-pitch/">the arrival of the Lumia 900 meant that &#8220;the Smartphone Beta Test was over.&#8221;</a></p>
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		<item>
		<title>Nokia Confirms Lumia 900 Software Glitch, Offers Fix and $100 Credit</title>
		<link>http://allthingsd.com/20120410/nokia-confirms-lumia-900-software-glitch-has-fix-and-giving-buyers-100-credit/</link>
		<comments>http://allthingsd.com/20120410/nokia-confirms-lumia-900-software-glitch-has-fix-and-giving-buyers-100-credit/#comments</comments>
		<pubDate>Wed, 11 Apr 2012 01:00:07 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[Chris Weber]]></category>
		<category><![CDATA[glitch]]></category>
		<category><![CDATA[LTE]]></category>
		<category><![CDATA[Lumia]]></category>
		<category><![CDATA[Lumia 900]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=195089</guid>
		<description><![CDATA[The company says it will offer a $100 credit to all Lumia 900 owners, regardless of whether they encountered the issue. Those affected can get an updated device at AT&#038;T stores.]]></description>
			<content:encoded><![CDATA[<p>Nokia said late Tuesday that it has identified a problem that has left some early <a href="http://allthingsd.com/20120403/its-big-its-blue-its-windows-but-can-it-beat-rival-phones/">Lumia 900</a> customers unable to connect to the Internet.</p>
<p><a href="http://allthingsd.com/files/2012/01/nokia_lumia900.png"><img src="http://allthingsd.com/files/2012/01/nokia_lumia900.png" alt="" title="nokia_lumia900" width="380" height="285" class="alignright size-medium wp-image-162402" /></a></p>
<p>Nokia U.S. chief Chris Weber told <strong>AllThingsD</strong> that the problem is a memory-management issue with the phone&#8217;s software, and is not tied to any hardware issues or to a flaw with AT&#038;T&#8217;s network. The connection problem affects only a limited number of customers, Weber said.</p>
<p>Nokia has created a software fix, and all customers can swap their device at an AT&#038;T store for an updated one or download a software update starting around April 16.</p>
<p>&#8220;We’re already manufacturing devices with the new software,&#8221; Weber said. &#8220;Those are being shipped to AT&#038;T stores.&#8221;</p>
<p>The company is offering a $100 credit to all customers, regardless of whether they are encountering the problem. The $100 credit is also being offered to any customer who purchases a Lumia 900 before midnight PT April 21, effectively making the device free.</p>
<p>&#8220;The customer always comes first, and I think we’re showing it here,&#8221; <a href="http://allthingsd.com/20110809/exclusive-nokia-to-exit-symbian-low-end-phone-businesses-in-north-america/">Weber said in an interview</a>.</p>
<p>Weber said the cost of the program depends on how many people purchase Lumia devices through April 21, and said that the expense was not the issue.</p>
<p>Nokia, he said, was focused on &#8220;how do we do something unprecedented for any inconvenience, (and) pleasantly surprise the customers.&#8221;</p>
<p>Nonetheless, the issue is clearly not the way the company hoped to launch what is designed to be a flagship product aimed at reestablishing the company as a major smartphone presence in the U.S.</p>
<p>&#8220;Obviously you don’t want these things to happen,&#8221; Weber said.</p>
<p><a href="http://allthingsd.com/files/2011/08/Nokia-Chris-Weber.png"><img src="http://allthingsd.com/files/2011/08/Nokia-Chris-Weber-380x283.png" alt="" title="Nokia Chris Weber" width="380" height="283" class="alignleft size-Medium380 wp-image-107691" /></a></p>
<p><strong>AllThingsD</strong>&rsquo;s Walt Mossberg noted in his review that he experienced some other issues with the 900, <a href="http://allthingsd.com/20120403/its-big-its-blue-its-windows-but-can-it-beat-rival-phones/">including problems loading Internet Explorer pages over Wi-Fi</a>.</p>
<p>Weber hopes the company will be remembered more for how it handled the problem than for the issues themselves. And, he said, visits to six Chicago-area stores on Monday affirmed for him that enthusiasm for the Lumia 900 is strong.</p>
<p>&#8220;We’re seeing incredible customer excitement and buzz,&#8221; Weber said. &#8220;I think we have a very compelling device that customers are excited about.&#8221;</p>
<p>Nokia, Microsoft and AT&#038;T are all counting on big sales for the device and have said they are putting unprecedented marketing behind its launch.</p>
<p>Oddly, though, the product <a href="http://allthingsd.com/20120409/nokias-lumia-900-gets-off-to-well-a-strange-start/">went on sale on Easter Sunday</a>, a day when most of the Microsoft and AT&#038;T stores that <a href="http://allthingsd.com/20120410/atts-lumia-launch-less-of-a-splash-more-of-a-plop/">carry the device were closed</a>.</p>
<p>As for how such a significant issue could have made it through the company&#8217;s testing processes, Weber said, &#8220;That’s something we are doing a current investigation on.&#8221;</p>
<p>It&#8217;s particularly unfortunate given that one of Nokia&#8217;s marketing pitches for the Lumia 900 was an online and TV ad campaign <a href="http://allthingsd.com/20120402/smartphone-beta-teaser-site-hints-at-nokias-new-sales-pitch/">saying that the Smartphone Beta Test was over</a>, and encouraging existing smartphone owners to trade in their &#8220;beta&#8221; Androids and iPhones for a real smartphone.</p>
]]></content:encoded>
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		<title>Adobe Admits It Is Saying Buh-Bye to Flash for Mobile Devices</title>
		<link>http://allthingsd.com/20111109/adobe-admits-its-saying-buh-bye-to-flash-for-mobile-devices/</link>
		<comments>http://allthingsd.com/20111109/adobe-admits-its-saying-buh-bye-to-flash-for-mobile-devices/#comments</comments>
		<pubDate>Wed, 09 Nov 2011 18:15:30 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=142353</guid>
		<description><![CDATA[Looks like Apple's Steve Jobs was right (as usual).]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20111109/adobe-admits-its-saying-buh-bye-to-flash-for-mobile-devices/buh-bye/" rel="attachment wp-att-142354"><img src="http://allthingsd.com/files/2011/11/buh-bye.png" alt="" title="buh-bye" width="480" height="480" class="alignright size-full wp-image-142354" /></a></p>
<p>In a <a href="http://blogs.adobe.com/conversations/2011/11/flash-focus.html">blog post by one of its execs</a>, titled &#8220;Flash to Focus on PC Browsing and Mobile Apps; Adobe to More Aggressively Contribute to HTML5,&#8221; Adobe said what had already been reported: That it would no longer be developing its well-known Flash for mobile devices.</p>
<p>Here&#8217;s the key graph:</p>
<p>&#8220;Our future work with Flash on mobile devices will be focused on enabling Flash developers to package native apps with Adobe AIR for all the major app stores. We will no longer continue to develop Flash Player in the browser to work with new mobile device configurations (chipset, browser, OS version, etc.) following the upcoming release of Flash Player 11.1 for Android and BlackBerry PlayBook. We will of course continue to provide critical bug fixes and security updates for existing device configurations. We will also allow our source code licensees to continue working on and release their own implementations.&#8221;</p>
<p>Last night, <a href="http://allthingsd.com/20111108/gone-in-a-flash-adobe-said-halting-development-on-mobile-version-of-its-plug-in/">reports surfaced</a> that the high-profile software company &#8212; whose Flash technology has been a flagship product &#8212; was halting development on the mobile version of its browser plug-in.</p>
<p>Now, Adobe will focus its PC Web browser business on tools that allow Flash developers to create mobile apps by packaging their code to run on Adobe&#8217;s AIR platform.</p>
<p>The move has big implications for Adobe going forward and also for mobile device makers, such as Google and Research In Motion. But <a href="http://allthingsd.com/20111109/horse-flash-apples-steve-jobs-on-adobe-vendetta-in-2010-at-d8-video/">not Apple</a>.</p>
<p>As Ina Fried wrote: </p>
<p>&#8220;The move, if true, would be a major blow to Android device makers, who have long touted Flash compatibility as a key competitive advantage over Apple&#8217;s iPhone and iPad.</p>
<p>It would also mark a posthumous vindication for former Apple CEO Steve Jobs, who took a controversial stand by not supporting Flash on Apple&#8217;s mobile products.&#8221;</p>
<p>Turns out Jobs was prescient, as usual.</p>
<p>Here is the full version of the Adobe blog:</p>
<blockquote class="memo"><p><strong>Flash to Focus on PC Browsing and Mobile Apps; Adobe to More Aggressively Contribute to HTML5</strong></p>
<p>POSTED BY DANNY WINOKUR, VICE PRESIDENT &#038; GENERAL MANAGER, INTERACTIVE DEVELOPMENT AT ADOBE ON NOVEMBER 9, 2011 5:59 AM IN BUSINESS PROFESSIONALS, CREATIVE PROFESSIONALS, DEVELOPERS, VIDEO</p>
<p>Adobe is all about enabling designers and developers to create the most expressive content possible, regardless of platform or technology. For more than a decade, Flash has enabled the richest content to be created and deployed on the web by reaching beyond what browsers could do. It has repeatedly served as a blueprint for standardizing new technologies in HTML. Over the past two years, we&#8217;ve delivered Flash Player for mobile browsers and brought the full expressiveness of the web to many mobile devices.</p>
<p>However, HTML5 is now universally supported on major mobile devices, in some cases exclusively. This makes HTML5 the best solution for creating and deploying content in the browser across mobile platforms. We are excited about this, and will continue our work with key players in the HTML community, including Google, Apple, Microsoft and RIM, to drive HTML5 innovation they can use to advance their mobile browsers.</p>
<p>Our future work with Flash on mobile devices will be focused on enabling Flash developers to package native apps with Adobe AIR for all the major app stores. We will no longer continue to develop Flash Player in the browser to work with new mobile device configurations (chipset, browser, OS version, etc.) following the upcoming release of Flash Player 11.1 for Android and BlackBerry PlayBook. We will of course continue to provide critical bug fixes and security updates for existing device configurations. We will also allow our source code licensees to continue working on and release their own implementations.</p>
<p>These changes will allow us to increase investment in HTML5 and innovate with Flash where it can have most impact for the industry, including advanced gaming and premium video. Flash Player 11 for PC browsers just introduced dozens of new features, including hardware accelerated 3D graphics for console-quality gaming and premium HD video with content protection. Flash developers can take advantage of these features, and all that our Flash tooling has to offer, to reach more than a billion PCs through their browsers and to package native apps with AIR that run on hundreds of millions of mobile devices through all the popular app stores, including the iTunes App Store, Android Market, Amazon Appstore for Android and BlackBerry App World.</p>
<p>We are already working on Flash Player 12 and a new round of exciting features which we expect to again advance what is possible for delivering high definition entertainment experiences.  We will continue to leverage our experience with Flash to accelerate our work with the W3C and WebKit to bring similar capabilities to HTML5 as quickly as possible, just as we have done with CSS Shaders.  And, we will design new features in Flash for a smooth transition to HTML5 as the standards evolve so developers can confidently invest knowing their skills will continue to be leveraged.</p>
<p>We are super excited about the next generations of HTML5 and Flash.  Together they offer developers and content publishers great options for delivering compelling web and application experiences across PCs and devices. There is already amazing work being done that is pushing the newest boundaries, and we can&#8217;t wait to see what is still yet to come!</p></blockquote>
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		<title>Spooking Flipboard: Yahoo's Livestand -- Followed by Google's Propeller -- Set to Launch Next Week</title>
		<link>http://allthingsd.com/20111028/news-reader-traffic-jam-yahoos-livestand-and-googles-propeller-set-to-launch-aiming-at-flipboard/</link>
		<comments>http://allthingsd.com/20111028/news-reader-traffic-jam-yahoos-livestand-and-googles-propeller-set-to-launch-aiming-at-flipboard/#comments</comments>
		<pubDate>Fri, 28 Oct 2011 12:35:03 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=137646</guid>
		<description><![CDATA[Memo to Flipboard, Pulse, CNN's Zite and AOL's Editions: You might want to make some room in the crowded news and social reader space -- you're about to get some bigfoot company.]]></description>
			<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20111028/news-reader-traffic-jam-yahoos-livestand-and-googles-propeller-set-to-launch-aiming-at-flipboard/yahoo_livestand/" rel="attachment wp-att-137655"><img src="http://allthingsd.com/files/2011/10/yahoo_livestand-380x272.png" alt="" title="yahoo_livestand" width="380" height="272" class="alignright size-medium wp-image-137655" /></a></p>
<p>Memo to Flipboard, as well as Pulse, CNN&#8217;s Zite and AOL&#8217;s Editions: You might want to make some room in the already-crowded news and social reader space, because you&#8217;re about to get some bigfoot company.</p>
<p>Next Wednesday, according to sources close to the situation, Yahoo will finally officially unveil its offering, called <a href="http://allthingsd.com/20110210/yahoos-got-a-digital-newstand/">Livestand</a>.</p>
<p>And perhaps as early as next week or in the weeks soon after, Google will also weigh in with its version of the genre &#8212; <a href="http://allthingsd.com/20110915/its-called-google-propeller-and-its-aimed-at-flipboard-and-facebook-too/">code-named Propeller</a> &#8212; which also might be the product&#8217;s name. Another moniker under strong consideration: Currents.</p>
<p>As I have previously reported, Google Propeller is an HTML5 reader for the Apple iPad and Android &#8212; essentially a souped-up version of similar apps such as Flipboard, <a href="http://allthingsd.com/20110802/aol-finally-ready-with-editions-its-ipad-magazine/">AOL&#8217;s Editions</a>, Zite (which was just <a href="http://allthingsd.com/20110830/zite-sold-to-cnn-for-just-over-20-million/">bought by Time Warner&#8217;s CNN</a>) and <a href="http://allthingsd.com/20110616/pulse-gets-quicker-with-9m-in-funding/">Pulse</a>. </p>
<p>All these apps are part of the drastically changing habits of media consumers, helping users better navigate numerous social and media feeds &#8212; such as Facebook and Twitter, as well as news sites and more &#8212; using handsome interfaces and touch technologies on tablet devices.</p>
<p>Flipboard, the most prominent and elegant of these offerings, is now available only on the Apple iPad. </p>
<p>Flipboard&#8217;s traction among elite users, along with its high-level design ethos and strong reviews, is why Google tried to buy the well-funded company last year, sources said.</p>
<p>But Flipboard &#8212; which is backed by some of tech&#8217;s biggest venture players, who have invested <a href="http://allthingsd.com/20110414/exclusive-flipboard-confirms-50-million-funding-at-200-million-valuation/">more than $60 million at a $200 million valuation</a> &#8212; declined the kind offer.</p>
<p>At the time, sources said, Google told Flipboard execs that if it did not buy the start-up, it planned to do a version of its own.</p>
<p>Hence, after I heard about the product earlier this year, I dubbed it the <em>Flipinator</em>.</p>
<p><a href="http://allthingsd.com/20111028/news-reader-traffic-jam-yahoos-livestand-and-googles-propeller-set-to-launch-aiming-at-flipboard/attachment/31664/" rel="attachment wp-att-137672"><img src="http://allthingsd.com/files/2011/10/31664-285x285.gif" alt="" title="31664" width="285" height="285" class="alignleft size-medium wp-image-137672" /></a></p>
<p>According to sources, Propeller will launch with a plethora of media partners, as well as integration into the Google+ social network. The aim of the search giant is to offer media companies easy tools for publishing content on these devices, as well as a better path to monetization.</p>
<p>That is essentially the same plan at Yahoo, which has been working on Livestand with hopes of it being a product that will woo publishers into tight collaboration with the Silicon Valley Internet giant.</p>
<p><a href="http://www.yadvertisingblog.com/blog/2011/02/16/video-demo-livestand-from-yahoo/">Livestand was announced</a> by Yahoo&#8217;s now-fired CEO Carol Bartz in February, at a speech at the World Mobile Congress in Spain.</p>
<p>At the time, Bartz demoed a magazinelike platform that would allow publishers to put up content easily and give users the ability to personalize their selections based on search history and interests.</p>
<p>Bartz called it &#8220;content in context.&#8221; (You can see the demo video below.)</p>
<p>But while Bartz promised the product within three months, development has been slowed by its complex technologies, bugs and the need to sign on publishers. </p>
<p>Yahoo&#8217;s Chief Product Officer Blake Irving is pushing the product hard as a way for the company to reinvigorate its media products.</p>
<p>It&#8217;s not clear how many publishers Yahoo will have at launch, and neither are the distribution plans, beyond flacking it from the Web site and being present in app stores.</p>
<p>Google, on the other hand, has its Android platform to push out Propeller, although it all must work as well on Apple&#8217;s iPad, which is the dominant tablet on the market.</p>
<p>But just because both Yahoo and Google are big companies is by no means a guarantee of success &#8212; think Yahoo 360 or Google Wave or Buzz &#8212; and their lateness might be a hindrance.</p>
<p>And, in fact, other news reader apps are much further along. The leader, Flipboard, has already had four million downloads and 50 partnerships with leading publishers.</p>
<p>It also has started to introduce rich advertising products and, perhaps most importantly, has tight social integration with Twitter and Facebook.</p>
<p>There will be social elements on both Yahoo&#8217;s Livestand and Google&#8217;s Propeller. But news reading will be stressed more, making them more like Pulse, a tiny but highly innovative start-up.</p>
<p>Each of the existing apps will presumably compete by adding on more features. Pulse recently added <a href="http://blog.pulse.me/your-news-everywhere-sync-sources-to-your-pul-0">cross-platform, cross-device syncing</a>, while Flipboard is close to unveiling <a href="http://allthingsd.com/20110421/pre-200-million-valuation-flipboards-mike-mccue-at-sxsw-the-full-onstage-video/">an iPhone version</a> it has said it was working on.</p>
<p>Yahoo and Google PR declined comment.</p>
<p>Here is the Livestand demo video from February:</p>
<div><iframe frameborder="0" width="576" height="324" src="http://d.yimg.com/nl/yahoo-digital-media-bureau/ydmb/player.html#browseCarouselUI=hide&#038;vid=24199251"></iframe></div>
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		<title>Skype Working on Android App Flaw That Could Expose Private Info</title>
		<link>http://allthingsd.com/20110415/skype-working-on-android-app-flaw-that-could-expose-private-info/</link>
		<comments>http://allthingsd.com/20110415/skype-working-on-android-app-flaw-that-could-expose-private-info/#comments</comments>
		<pubDate>Fri, 15 Apr 2011 21:41:08 +0000</pubDate>
		<dc:creator>Ina Fried</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Android Police]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[flaw]]></category>
		<category><![CDATA[newsbyte]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[Skype]]></category>

		<guid isPermaLink="false">http://mobilized.allthingsd.com/?p=6469</guid>
		<description><![CDATA[Skype said on Friday that it is investigating a report that its Android app could leave users' private information vulnerable if a malicious application is installed on their device. "These files include cached profile information and instant messages," Skype said in a blog post. "We take your privacy very seriously and are working quickly to protect you from this vulnerability, including securing the file permissions on the Skype for Android application."]]></description>
			<content:encoded><![CDATA[<p>Skype said on Friday that it is investigating <a href="http://www.androidpolice.com/2011/04/14/exclusive-vulnerability-in-skype-for-android-is-exposing-your-name-phone-number-chat-logs-and-a-lot-more/">a report</a> that its Android app could leave users&#8217; private information vulnerable if a malicious application is installed on their device. &#8220;These files include cached profile information and instant messages,&#8221; Skype <a href="http://blogs.skype.com/security/2011/04/privacy_vulnerability_in_skype.html">said in a blog post</a>. &#8220;We take your privacy very seriously and are working quickly to protect you from this vulnerability, including securing the file permissions on the Skype for Android application.&#8221;</p>
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		<title>Skype Postmortem: Overloaded Servers and Desktop Bugs Brought Us Down</title>
		<link>http://allthingsd.com/20101229/skype-post-mortem-overloaded-servers-and-desktop-bugs-brought-us-down/</link>
		<comments>http://allthingsd.com/20101229/skype-post-mortem-overloaded-servers-and-desktop-bugs-brought-us-down/#comments</comments>
		<pubDate>Wed, 29 Dec 2010 15:56:21 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Arik Hesseldahl]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[capacity]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[crash]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[explanation]]></category>
		<category><![CDATA[failure]]></category>
		<category><![CDATA[instant messaging]]></category>
		<category><![CDATA[Lars Rabbe]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[NewEnterprise]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[overload]]></category>
		<category><![CDATA[peer to peer]]></category>
		<category><![CDATA[post]]></category>
		<category><![CDATA[postmortem]]></category>
		<category><![CDATA[responses]]></category>
		<category><![CDATA[server]]></category>
		<category><![CDATA[servers]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[supernodes]]></category>
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		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=1136</guid>
		<description><![CDATA[Two problems conspired in a strange confluence of events to knock millions of users off Skype last week.]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2010/12/phonestopped-208x300.png" alt="" title="phonestopped" width="208" height="300" class="alignright size-medium wp-image-1072" />Skype today published a lengthy postmortem explanation concerning why its service <a href="http://newenterprise.allthingsd.com/20101224/skype-is-working-no-explanation-yet-for-what-happened/">went down</a> for the better part of two days last week.</p>
<p>CIO Lars Rabbe says in a <a href="http://blogs.skype.com/en/2010/12/cio_update.html">blog post </a>that a set of support servers responsible for Skype instant messaging became overloaded, and as a result sent delayed responses. A bug in the latest Windows version of the Skype desktop software failed to process these delayed responses, causing them to crash. About half of the world&#8217;s Skype users who were signed on at the time the problem began were using that version of the software, and of those, about 40 percent crashed. Among them were users whose machines were serving as supernodes. Rabbe says as many as 30 percent of the Skype network&#8217;s supernodes were among the crashed machines.</p>
<p>Losing those supernodes increased the load on other still-functioning supernodes, which was compounded by all the crashed Windows users trying to restart their software and get back on the network. He says traffic to these supernodes surged to 100 times normal volume for that time of day.</p>
<p>What he doesn&#8217;t go into great detail about was why the instant messaging servers became overloaded in the first place. Was this another bug in the server software? It&#8217;s a little unclear from this explanation.</p>
<p>Rabbe says Skype is trying to learn from the incident and has instituted new procedures to try to prevent this sort of thing from happening again. But this can&#8217;t help but hurt its reputation as it looks for ways to diversify its base beyond the millions of free users it has and make some actual money.</p>
<p>The whole reason Skype is supposed to work as well as it usually does is the strength and resilience of the network, and the fact that the network gets stronger as more people are signed on to it. To say that two bugs in a strange confluence of events could bring that entire network down raises a lot of fundamental questions about Skype.</p>
<p>Rabbe says an investment program to increase capacity to support paid consumers and enterprise customers is underway and will continue into 2011. I&#8217;m betting Skype will speed it up.</p>
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		<title>Why Facebook Carded Some Users</title>
		<link>http://allthingsd.com/20101118/why-facebook-carded-some-users/</link>
		<comments>http://allthingsd.com/20101118/why-facebook-carded-some-users/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 13:00:07 +0000</pubDate>
		<dc:creator>Geoffrey A. Fowler</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[accounts]]></category>
		<category><![CDATA[advertisers]]></category>
		<category><![CDATA[automated system]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[China]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Digits]]></category>
		<category><![CDATA[disabled]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[fake]]></category>
		<category><![CDATA[fake accounts]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[Geoffrey A. Fowler]]></category>
		<category><![CDATA[ID]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[spammers]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>
		<category><![CDATA[users]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=32787</guid>
		<description><![CDATA[On Tuesday, Facebook discovered a bug: An automated system designed to detect spammers and people with fake accounts spun out of control, and started challenging a wider set of regular users. It disabled some people’s accounts, and asked them send in a copy of their real-world ID.

Facebook said the issue only affected a “fraction of a percentage” of the social network’s users, and they fixed it within hours. The company also deleted all the ID information that some people sent in.]]></description>
			<content:encoded><![CDATA[<p>On Tuesday, Facebook discovered a bug: An automated system designed to detect spammers and people with fake accounts spun out of control, and started challenging a wider set of regular users. It disabled some people’s accounts, and asked them send in a copy of their real-world ID.</p>
<p>Facebook said the issue only affected a “fraction of a percentage” of the social network’s users, and they fixed it within hours. The company also deleted all the ID information that some people sent in.</p>
<p>But the incident raised an interesting question: Why was Facebook asking for real-world IDs in the first place?</p>
<p>Unlike some other social networks, Facebook takes pride (and pitches advertisers) on the idea that its users present their real-world selves. But the ID request isn’t part of a broader effort to verify users’ identities&#8211;something that sites in countries such as China sometimes do.</p>
<p><a href="http://blogs.wsj.com/digits/2010/11/18/why-facebook-carded-some-users/?mod=rss_WSJBlog&#038;mod=">Read the rest of this post on the original site</a></p>
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		<title>Google Boosts Bug Bounty</title>
		<link>http://allthingsd.com/20100721/google-boosts-bug-bounty/</link>
		<comments>http://allthingsd.com/20100721/google-boosts-bug-bounty/#comments</comments>
		<pubDate>Wed, 21 Jul 2010 18:03:12 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[bounty]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[Chrome]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Mozilla]]></category>
		<category><![CDATA[newsbyte]]></category>
		<category><![CDATA[reward]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=45258</guid>
		<description><![CDATA[Not to be outdone by the Open Sourcerers at Mozilla, Google has raised the bounty it offers to security researchers who report holes in its Chrome browser. The top reward for a single bug is now $3,133.70--$1796 more than it used to be and $133.70 more than the $3,000 fee Mozilla began paying for security bugs last week. Why the odd number? It translates to "elite" in "leet" talk (if you ignore the trailing zero).]]></description>
			<content:encoded><![CDATA[<p>Not to be outdone by the Open Sourcerers at Mozilla, Google has raised the bounty it offers to security researchers who report holes in its Chrome browser. The top reward for a single bug is now $3,133.70&#8211;$1796 more than it used to be and $133.70 more than <a href="http://blog.mozilla.com/security/2010/07/15/refresh-of-the-mozilla-security-bug-bounty-program/">the $3,000 fee Mozilla began paying for security bugs last week</a>. Why the odd number? It translates to &#8220;elite&#8221; in <a href="http://en.wikipedia.org/wiki/Leet">&#8220;leet&#8221; talk</a> (if you ignore the trailing zero).</p>
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		<title>"Yellow Blotch" Display Complaints Mar iPhone 4 Launch Day</title>
		<link>http://allthingsd.com/20100624/yellow-blotch-display-complaints-mar-iphone-4-launch-day/</link>
		<comments>http://allthingsd.com/20100624/yellow-blotch-display-complaints-mar-iphone-4-launch-day/#comments</comments>
		<pubDate>Thu, 24 Jun 2010 12:10:52 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[antenna]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Apple support forum]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[bars]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[discoloration]]></category>
		<category><![CDATA[Gizmodo]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[iPhone 4]]></category>
		<category><![CDATA[iPhone 4 Feature]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[MacRumors]]></category>
		<category><![CDATA[Retina Display]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[screen]]></category>
		<category><![CDATA[signal strength]]></category>
		<category><![CDATA[telecom]]></category>
		<category><![CDATA[yellow bar]]></category>
		<category><![CDATA[yellow blotch]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=43459</guid>
		<description><![CDATA[Early adopters beware: Apple’s new iPhone 4 officially went on sale earlier today and  there are already reports of problems with it. Some new owners are seeing yellow discoloration on the phone's Retina Display.]]></description>
			<content:encoded><![CDATA[<p><a href="http://digitaldaily.allthingsd.com/files/2010/06/iphone4screendiscoloration.jpg"><img src="http://digitaldaily.allthingsd.com/files/2010/06/iphone4screendiscoloration-275x243.jpg" alt="" title="iphone4screendiscoloration" width="275" height="243" class="aligncenter size-medium wp-image-43460" /></a>Early adopters beware: Apple’s new iPhone 4 officially went on sale earlier today and there are already reports of problems with it. Some new owners of the device report finding yellow discoloration on its Retina Display.</p>
<p>&#8220;I just noticed a flaw on my display,&#8221; <a href="http://discussions.apple.com/thread.jspa?messageID=11739423">one wrote in a message to Apple’s support forums</a>. &#8220;It wasn&#8217;t very obvious, i was messing with the phone for a good 45 minutes till i even spotted it. On the bottom 10% of the screen there are 3 blotches about the size of shirt buttons that discolor the screen a brown/yellow color. Again hardly noticeable at first but now that i know it&#8217;s there my eyes get drawn too it. Shows up well when its a white background. I was hoping it was just some grime but wiping down the front didn&#8217;t help. Oh well, guess i&#8217;ll hang onto it until Apple gets a few more in stock and trade it in a few weeks from now.&#8221;</p>
<p>Similar reports are showing up on <a href="http://gizmodo.com/5571143/">Gizmodo</a> and MacRumors, where the blotch is described as more of a bar. &#8220;Just synced up my iPhone 4 and noticed that, on screens with a white background (i.e., Settings.), there is a decidedly yellow spot on the lower left corner of my screen,&#8221; <a href="http://forums.macrumors.com/showthread.php?t=946976">another report reads</a>. &#8220;It appears circular (about the size of a pencil eraser) but when you rotate the phone sideways, it’s more visible as running across the bottom edge of the screen a ways.&#8221;</p>
<p>It’s not yet clear how widespread the issue is, but there are enough complaints on Apple’s (AAPL) support forums to be concerning. I’ve asked the company for comment and will update here if offered one.</p>
<p>Meanwhile, reports of <a href="http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band">problems with the iPhone 4&#8242;s signal-strength bars</a> are beginning to circulate as well. But as <a href="http://ptech.allthingsd.com/20100622/apple-iphone4-review/">Walt Mossberg noted in his review</a>, this is a known issue that Apple intends to fix:</p>
<blockquote class="memo"><p>In some places where the signal was relatively weak, the iPhone 4 showed no bars, or fewer bars than its predecessor. Apple says that this is a bug it plans to fix, and that it has to do with the way the bars are presented, not the actual ability to make a call. And, in fact, in nearly all of these cases, the iPhone 4 was able to place calls despite the lack of bars.</p>
<p>However, on at least six occasions during my tests, the new iPhone was either reporting &#8220;no service&#8221; or searching for a network while the old one, held in my other hand, was showing at least a couple of bars. Neither Apple nor AT&#038;T could explain this. The iPhone 4 quickly recovered in these situations, showing service after a few seconds, but it was still troubling.</p></blockquote>
<p>[<i>Image credit: <a href="http://discussions.apple.com/message.jspa?messageID=11739423#11739423">elitemrp, Apple Support Discussions</a></i>]</p>
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		<title>Feeling at Home With a Router</title>
		<link>http://allthingsd.com/20100330/feeling-at-home-with-a-router/</link>
		<comments>http://allthingsd.com/20100330/feeling-at-home-with-a-router/#comments</comments>
		<pubDate>Wed, 31 Mar 2010 04:02:29 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<category><![CDATA[AirPort Extreme Base Station]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1146</guid>
		<description><![CDATA[Like a hornets' nest, the home router sits undisturbed by those who know better than to touch it. Valet is a new wireless router designed for people who are tired of being intimidated by a blinking box.]]></description>
			<content:encoded><![CDATA[<p>Like a hornets&#8217; nest, the home router sits undisturbed by those who know better than to touch it. This antenna-enhanced box sends data to and from desktops, laptops, smart phones and TiVos (TIVO) throughout the house. Its indicator lights glow, signaling all is well with the network. </p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=36FFD278-107B-4B61-8785-1B475A96BF51&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={36FFD278-107B-4B61-8785-1B475A96BF51}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>But setting it up can be a major ordeal. People beg their techie friends for help. Some sit for hours on the phone with customer support. A few brave souls muddle through a sea of acronyms and secure codes in an attempt to install the router. Once it is set up, many are afraid to change its settings for fear of disrupting it and losing Internet connectivity.</p>
<p>Enter Valet (<a href="http://thevalet.com/">TheValet.com</a>), a new wireless router designed for people who are tired of being intimidated by a blinking box. Valet is designed by the people who brought us the Flip video camcorders, the ultra simple handhelds with ultra simple software that just work. And it comes from Cisco (CSCO), which also owns Linksys—a router brand that people know and trust.</p>
<p>I&#8217;ve been using Valet for the past week, but it took me only 10 minutes, from start to finish, to get it going, thanks to a simple USB key that plugs into the computer and sets everything up in the background in less than five minutes. I tried it on a Windows 7 PC running and on an iMac, as well as on mobile devices, including a BlackBerry, Palm (PALM) Pre and the HTC HD2. The Valet is available Wednesday for $100 on Amazon.com (AMZN), TheValet.com and Staples (SPLS) stores. Over the next two weeks, it will be sold at Best Buy (BBY), Target (TGT) and Wal-Mart (WMT). There&#8217;s also the $150 Valet Plus, with a Wi-Fi range about 20% greater than the Valet.</p>
<p>I ran into a bug while trying to install the Valet software on a Mac: I plugged in the USB key but its built-in software didn&#8217;t install and I got a message telling me that Valet wasn&#8217;t able to set up on my computer. A Cisco representative said this was a rare Mac bug that will be fixed over this week and next week.</p>
<p>Along with its simple setup, Valet automatically creates a guest network to go with the main network so visitors can log onto a household&#8217;s Wi-Fi—either with or without a password, depending on settings—and not gain access to files shared within that network. The Valet software has parental controls that make it a cinch to set up restrictions like blocking certain Web sites or cutting off Internet access after a certain time on school nights or weekends. </p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AU285A_MOSSB_G_20100330175020.jpg" rel="lightbox" title="MOSSBERG"><img src="http://online.wsj.com/public/resources/images/PJ-AU285A_MOSSB_G_20100330175020.jpg" width="360" height="240" style="float: none;" alt="MOSSBERG" /></a>
</div>
<p>The Valet isn&#8217;t the first router to enable parental controls and guest-network access. Apple Inc.&#8217;s (AAPL) $179 AirPort Extreme Base Station allows users to set up guest networks. Likewise, Netgear&#8217;s (NTGR) six most recently introduced routers, priced from $70 to $190, offer guest networks and parental controls. But just as the Flip camera&#8217;s built-in software simplified the process of editing, uploading and sharing home videos, the Valet&#8217;s software makes networking approachable for anyone—regardless of technical skill.</p>
<p>The Valet comes in a box with a USB Easy Setup Key, wireless router, Ethernet cable and power adapter (the last two are hidden under the box&#8217;s interior packaging). Instructions on the box told me to plug the USB key into a PC or Mac. Then on-screen directions popped up, instructing me to plug the Valet router into the wall with the power adapter and then into my home&#8217;s modem using the Ethernet cable. I selected the &#8220;connect&#8221; option on the computer screen, and four minutes later, the network was set up. </p>
<p>The device&#8217;s software, called Cisco Connect, is divided into four categories: Computers &#038; Devices, Parental Controls, Guest Access and Settings. With these, I could quickly see how many devices were connected to my network and learn the name and password for the guest network if I forgot it. (Valet networks have pre-set, randomly selected names and passwords that people can easily change. My network&#8217;s default name was RubyPanda and its password was mango62—both simple word/number combinations that are easy to remember.) If the guest network is password-protected, guests have to enter that password on a Web browser page, like at a hotel. This could be confusing for people used to entering network passwords at the operating-system level, right as they select the Wi-Fi network. A Cisco representative said using a Web browser page is a more consistent way of entering passwords and it saves people from having to answer questions they may not be able to answer if they&#8217;re logging onto the main network, like the name of the &#8220;WPA key.&#8221;</p>
<p>If people get stuck during setup, which happened with me when I ran into the Mac bug, a screen immediately displays a customer-service number for Valet that&#8217;s available 24 hours a day, seven days a week. I spoke to a woman who tried several troubleshooting methods, but she didn&#8217;t know about Valet&#8217;s rare Mac bug. Once a computer is set up with the Valet network, the USB key can be taken to other computers to update them with the same network passwords and settings. </p>
<p>Using the parental controls couldn&#8217;t have been easier. After a password is set up, Web content can be blocked at a teen or child level on some or all devices. Specific sites can be blocked, and when I blocked Facebook on a connected Mac, it wouldn&#8217;t open on that computer without the parent password. Time restrictions on Internet usage can be set up here, with different settings for school nights and weekends.</p>
<p>Though the $100 Cisco Valet is more than twice as expensive as some wireless routers, its built-in software puts great emphasis on simplicity and ease of use, and turns setting up and using a a home network into an unusually pleasant experience.</p>
<p class="tagline">Edited by Walter S. Mossberg.</p>
<p>Write to                 Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
]]></content:encoded>
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		<title>New TiVo Mixes TV and Internet, but Falls Short</title>
		<link>http://allthingsd.com/20100324/new-tivo-mixes-tv-and-internet-but-falls-short/</link>
		<comments>http://allthingsd.com/20100324/new-tivo-mixes-tv-and-internet-but-falls-short/#comments</comments>
		<pubDate>Thu, 25 Mar 2010 01:06:48 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
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		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1222</guid>
		<description><![CDATA[The latest TiVo model aims to seamlessly blend programming from conventional TV and the Internet, but it doesn't go nearly far enough in tapping the Internet.]]></description>
			<content:encoded><![CDATA[<p>TiVo is the most famous third-party set-top box for your TV. The company popularized the idea of digital video recording and, in recent years, also has added to its devices the ability to deliver some Internet video content to the TV screen.</p>
<p>But TiVo is being squeezed. Cable and satellite companies now offer boxes with DVR capabilities. And other tech companies are rolling out competing set-top boxes to get Internet video to televisions.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=CA434884-BC71-4D1C-8F23-795E59FE228C&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={CA434884-BC71-4D1C-8F23-795E59FE228C}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>TiVo (TIVO) is responding with a new model, the TiVo Premiere, that aims to seamlessly blend programming from conventional TV and the Internet. It is slimmer, has a slicker user interface and holds more recorded programming than earlier models—45 hours of high-definition programs, up from 20 hours in the prior model, the TiVo HD. A more expensive version of the Premiere, the XL, has the same new software and holds 150 hours of HD shows.</p>
<p>I have been testing the new Premiere, and it worked as advertised, with conventional cable programming and with the available Internet sources TiVo (TIVO) supports. But, in my tests, it showed some flaws and, in my view, it doesn&#8217;t go nearly far enough in tapping the Internet. </p>
<p>Like prior TiVos, I&#8217;d rate the Premiere as better than the standard cable-company-supplied boxes I&#8217;ve seen. But, if you already own a recent-model TiVo, I don&#8217;t believe the Premiere justifies an upgrade, unless you need the greater built-in storage.</p>
<p>The TiVo Premiere goes on sale Sunday at Best Buy (BBY) stores for $300, plus a monthly fee of $13, or an annual or lifetime payment plan ranging from $129 for a year of service to $399 for the life of the device. The Premiere XL costs $500, plus the same fees. Both will be available Monday at <a href="http://www.tivo.com/">tivo.com</a>.</p>
<p>TiVo calls the Premiere &#8220;the One Box,&#8221; because it better integrates regular TV and Internet content. However, it actually has no additional Internet services compared with recent TiVo models. It allows you to get movies, TV shows and videos from YouTube, Amazon (AMZN), Netflix (NFLX) and Blockbuster (BBI), which are available on competing set-top boxes. It also includes a number of online music and photo services.</p>
<p>The company says a couple of added Internet services will be available later this year. These include the Pandora streaming music service and a widget system displaying things like news, stock prices and Twitter updates. However, the widgets won&#8217;t allow you to interact with Twitter and won&#8217;t be viewable while you&#8217;re watching TV or Internet video. </p>
<p>The biggest changes in the new Premiere involve the user interface. The TiVo Central screens, where you find and manage recorded shows and other content, are now presented in high definition and wide screen. This allows more menus on a single screen. The screen containing your recorded shows is now called My Shows instead of Now Playing.</p>
<p>You also can now watch TV in a small window while you&#8217;re on the menu screens, and there is a 30-second skip button on the remote.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AU216_PTECH_D_20100324170130.jpg" width="262" height="174" alt="PTECH" /><br />
<br />
The new TiVo Premiere</div>
<p>Also, a new Browse function lets you look for programming without typing search terms, by scrolling through colorful icons that include &#8220;collections&#8221; of related content, such as Oscar or Emmy winners.</p>
<p>Both Search and Browse now integrate regular TV shows with Internet content. If you start typing letters into the search box, TiVo will respond not only with TV shows that match, but with movies and TV shows that you can download from Web sources. You can also easily find YouTube clips related to a favorite show.</p>
<p>A new Discovery Bar of icons appears across the top of the Tivo Central screens. It&#8217;s filled with icons of TV shows and available Web content TiVo thinks you might like.</p>
<p>But there are some big downsides to the Premiere. You can&#8217;t watch videos on popular sites like Hulu (owed in part by News Corp., which owns The Wall Street Journal and its Web sites), <a href="http://www.cbs.com/">CBS.com</a>, blogs or news Web sites. This may be partly due to media-company restrictions, not TiVo&#8217;s shortcomings, but it means the Premiere omits vast sources of Internet video.</p>
<p>The new HD interface was slower than the old standard one in my tests, with frequent delays, even in scrolling through a list of recorded shows. TiVo says this is a bug being fixed.</p>
<p>In addition, I found the Discovery Bar a distraction, cluttering the menu screens, with no way to turn it off unless you revert to the old interface (a buried option.) This is partly because TiVo hopes to sell ads on the bar.</p>
<p>Finally, the new HD interface isn&#8217;t available when watching live TV. You have to constantly bounce between the new and old software designs.</p>
<p>All in all, TiVo Premiere looks incomplete. It seems more like a platform for a future set of offerings TiVo hopes one day to have, rather than a way to deliver new content right now.</p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos online, free of charge, at the All Things Digital Web site, <a href="http://walt.allthingsd.com/">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>. </p>
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		<title>Oh, Snow Leopard Frees Up Disk Space All Right</title>
		<link>http://allthingsd.com/20091013/snow-leopard-glitch/</link>
		<comments>http://allthingsd.com/20091013/snow-leopard-glitch/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 16:00:08 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=26526</guid>
		<description><![CDATA[Apple has finally acknowledged that a bug in its new Snow Leopard operating system can, on rare occasions, result in a catastrophic loss of data. The glitch, which first surfaced in support forums in early September, is triggered by logging in and out of a guest account and wipes the main user account of all data.  Clearly, this is not what Apple meant when it claimed the OS would free up as much as seven gigs of space upon installation.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/snowleopardfree.jpg" alt="snowleopardfree" title="snowleopardfree" width="200" height="205" class="alignright size-full wp-image-26528" />Apple has finally acknowledged that a bug in its new Snow Leopard operating system can, on rare occasions, result in a catastrophic loss of data. The glitch, which <a href="http://discussions.apple.com/thread.jspa?threadID=2142272&amp;start=0&amp;tstart=0">first surfaced in support forums in early September</a>,  is triggered by logging in and out of a guest account and wipes the main user account of all data.</p>
<p>&#8220;When I logged into my MacBook Pro this morning, it was as if I had logged into my Guest Account and not my standard user profile,&#8221; one Snow Leopard user explained in Apple’s Support Discussions. &#8220;No icons on the desktop, the desktop wallpaper was the default &#8216;space&#8217; photo and not the one I had assigned, no documents in the docs folder, apps behaved as if I&#8217;d never opened them before.&#8221;</p>
<p>Clearly, this is not what Apple (AAPL) meant when it claimed the OS would free up as much as seven gigs of space upon installation.</p>
<p>Obviously, this is a nasty flaw, and it’s a pity it has taken Apple this long to cop to it. But it has and,<a href="http://news.cnet.com/8301-31021_3-10373064-260.html"> as the company told News.com yesterday</a>, a remedy should be forthcoming. Said an Apple rep: &#8220;We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix.&#8221;</p>
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		<title>Apple &quot;Fixes&quot; Pre-iTunes Sync</title>
		<link>http://allthingsd.com/20090715/itunes-821-fixes-pres-syncing-ability/</link>
		<comments>http://allthingsd.com/20090715/itunes-821-fixes-pres-syncing-ability/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 19:25:19 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=21427</guid>
		<description><![CDATA[Apple  rolled out iTunes 8.2.1, a minor point release of its popular media software that provides "a number of important bug fixes and addresses an issue with verification of Apple devices." And devices masquerading as them. Like the Palm Pre.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/07/itunes_nopre.jpg" alt="itunes_nopre" title="itunes_nopre" width="350" height="288" class="aligncenter size-full wp-image-21568" />Apple rolled out iTunes 8.2.1, a minor point release of its popular media software that provides &#8220;a number of important bug fixes and addresses an issue with verification of Apple devices.”</p>
<p>And devices masquerading as them.</p>
<p>Like the Palm (PALM) Pre. Because among this release’s &#8220;fixes&#8221; is one that prevents the Palm Pre from syncing with iTunes. Seems Apple (AAPL) has made good on the threat it made last month when the company warned that it does not support iTunes integration with third-party digital media players.</p>
<p>&#8220;Apple designs the hardware and software to provide seamless integration of the iPhone and iPod with iTunes, the iTunes Store, and tens of thousands of apps on the App Store,&#8221; <a href="http://digitaldaily.allthingsd.com/20090616/unsupported-third-party-digital-media-players-hmm-wonder-who-that-could-be/">the company said at the time</a>. &#8220;Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players.&#8221;</p>
<p>And that is clearly the case with iTunes 8.2.1 which, as Apple spokesperson Nat Kerris explained to me, &#8220;disables devices falsely pretending to be iPods, including the Palm Pre. As we&#8217;ve said before, newer versions of Apple&#8217;s iTunes software may no longer provide syncing functionality with unsupported digital media players.&#8221;</p>
<p>And what does Palm think of all this? Is the Pre maker gearing up for a cat-and-mouse game with Cupertino? Who knows? At this point, the company is recommending that Pre users who want to preserve the syncing feature stick with an earlier version of iTunes. “Palm&#8217;s media sync works with iTunes 8.2. If Apple chooses to disable media sync in iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience,” said spokesperson Lynn Fox. &#8220;However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we can consider.&#8221;</p>
<p>Below: Video of Elevation Partners Managing Director Roger McNamee and Palm Chairman and CEO Jon Rubinstein showing off the Pre at our <strong>D7</strong> conference in late May.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=CCE39BFB-20D5-41B6-86E9-719F377E4E9C&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={CCE39BFB-20D5-41B6-86E9-719F377E4E9C}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
]]></content:encoded>
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		<title>Apple "Fixes" Pre-iTunes Sync</title>
		<link>http://allthingsd.com/20090715/itunes-821-fixes-pres-syncing-ability-2/</link>
		<comments>http://allthingsd.com/20090715/itunes-821-fixes-pres-syncing-ability-2/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 19:25:19 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[AAPL]]></category>
		<category><![CDATA[App Store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[applications]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[compatibility]]></category>
		<category><![CDATA[Cupertino]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[entertainment]]></category>
		<category><![CDATA[fixes]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[integration]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[iTunes 8.2.1]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[players]]></category>
		<category><![CDATA[Pre]]></category>
		<category><![CDATA[Pre Feature]]></category>
		<category><![CDATA[release]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[SYNC]]></category>
		<category><![CDATA[synchronization]]></category>
		<category><![CDATA[third party]]></category>
		<category><![CDATA[USB]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=21427</guid>
		<description><![CDATA[Apple  rolled out iTunes 8.2.1, a minor point release of its popular media software that provides "a number of important bug fixes and addresses an issue with verification of Apple devices." And devices masquerading as them. Like the Palm Pre.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/07/itunes_nopre.jpg" alt="itunes_nopre" title="itunes_nopre" width="350" height="288" class="aligncenter size-full wp-image-21568" />Apple rolled out iTunes 8.2.1, a minor point release of its popular media software that provides &#8220;a number of important bug fixes and addresses an issue with verification of Apple devices.” </p>
<p>And devices masquerading as them. </p>
<p>Like the Palm (PALM) Pre. Because among this release’s &#8220;fixes&#8221; is one that prevents the Palm Pre from syncing with iTunes. Seems Apple (AAPL) has made good on the threat it made last month when the company warned that it does not support iTunes integration with third-party digital media players.</p>
<p>&#8220;Apple designs the hardware and software to provide seamless integration of the iPhone and iPod with iTunes, the iTunes Store, and tens of thousands of apps on the App Store,&#8221; <a href="http://digitaldaily.allthingsd.com/20090616/unsupported-third-party-digital-media-players-hmm-wonder-who-that-could-be/">the company said at the time</a>. &#8220;Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players.&#8221; </p>
<p>And that is clearly the case with iTunes 8.2.1 which, as Apple spokesperson Nat Kerris explained to me, &#8220;disables devices falsely pretending to be iPods, including the Palm Pre. As we&#8217;ve said before, newer versions of Apple&#8217;s iTunes software may no longer provide syncing functionality with unsupported digital media players.&#8221;</p>
<p>And what does Palm think of all this? Is the Pre maker gearing up for a cat-and-mouse game with Cupertino? Who knows? At this point, the company is recommending that Pre users who want to preserve the syncing feature stick with an earlier version of iTunes. “Palm&#8217;s media sync works with iTunes 8.2. If Apple chooses to disable media sync in iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience,” said spokesperson Lynn Fox. &#8220;However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we can consider.&#8221; </p>
<p>Below: Video of Elevation Partners Managing Director Roger McNamee and Palm Chairman and CEO Jon Rubinstein showing off the Pre at our <strong>D7</strong> conference in late May.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=CCE39BFB-20D5-41B6-86E9-719F377E4E9C&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={CCE39BFB-20D5-41B6-86E9-719F377E4E9C}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
]]></content:encoded>
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		</item>
		<item>
		<title>iPhone 2.1: The Fix Is In</title>
		<link>http://allthingsd.com/20080912/iphone-21-the-fix-is-in/</link>
		<comments>http://allthingsd.com/20080912/iphone-21-the-fix-is-in/#comments</comments>
		<pubDate>Fri, 12 Sep 2008 13:08:10 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[3G]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[application]]></category>
		<category><![CDATA[battery life]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[call drop]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Exchange account]]></category>
		<category><![CDATA[Genius]]></category>
		<category><![CDATA[iPhone 2.1]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[passcode]]></category>
		<category><![CDATA[Playlist]]></category>
		<category><![CDATA[POP account]]></category>
		<category><![CDATA[reliability]]></category>
		<category><![CDATA[set-up failure]]></category>
		<category><![CDATA[signal strength]]></category>
		<category><![CDATA[Steve Jobs]]></category>
		<category><![CDATA[text message]]></category>
		<category><![CDATA[text messaging]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=4909</guid>
		<description><![CDATA[Apple released iPhone 2.1 this morning, and as CEO Steve Jobs said earlier this week, it does appear to “fix lots of bugs.”  2.1 contains many bug fixes and improvements, according to Apple, including a decrease in call set-up failures and call drops, significantly improved battery life for most users, dramatically reduced time to back up to iTunes, and improved email reliability. It definitely feels snappier.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2008/09/21.jpg" alt="" title="21" width="200" height="250" class="alignright size-full wp-image-4910" /><a href="http://www.apple.com/iphone/softwareupdate/">Apple (AAPL) released iPhone 2.1</a> at 6 a.m. PDT today, and as CEO Steve Jobs said earlier this week, it does appear to <a href="http://digitaldaily.allthingsd.com/20080911/iphone21/">&#8220;fix lots of bugs.&#8221;</a></p>
<p><em>iPhone version 2.1 contains many bug fixes and improvements, including the following:</p>
<p>• decrease in call set-up failures and call drops<br />
• significantly improved battery life for most users<br />
• dramatically reduced time to back up to iTunes<br />
• improved email reliability, notably fetching email from POP and Exchange accounts<br />
• faster installation of third-party applications<br />
• fixed bugs causing hangs and crashes if you have lots of third-party applications<br />
• improved performance in text messaging<br />
• faster loading and searching of contacts<br />
• improved accuracy of the 3G signal strength display<br />
• repeat alert up to two additional times for incoming text messages<br />
• option to wipe data after 10 passcode attempts<br />
• Genius playlist creation</em></p>
]]></content:encoded>
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