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	<title>AllThingsD &#187; businesses</title>
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		<title>It&#039;s Business Time for Apple&#039;s iPad</title>
		<link>http://allthingsd.com/20110214/its-business-time-for-apples-ipad/</link>
		<comments>http://allthingsd.com/20110214/its-business-time-for-apples-ipad/#comments</comments>
		<pubDate>Mon, 14 Feb 2011 12:00:01 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[back-end]]></category>
		<category><![CDATA[Barclays]]></category>
		<category><![CDATA[Ben Reitzes]]></category>
		<category><![CDATA[benefits]]></category>
		<category><![CDATA[board of directors]]></category>
		<category><![CDATA[businesses]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[Consumerization of IT]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[debut]]></category>
		<category><![CDATA[devices]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Fortune 100]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[market]]></category>
		<category><![CDATA[Salesforce]]></category>
		<category><![CDATA[smartphones]]></category>
		<category><![CDATA[Steve Jobs]]></category>
		<category><![CDATA[tablet]]></category>
		<category><![CDATA[trend]]></category>
		<category><![CDATA[Trojan horse]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=57751</guid>
		<description><![CDATA[Though there's no dedicated salesforce selling it in the enterprise market, Apple's iPad has gained significant traction there. Since its debut, more than 65 percent of the Fortune 100 have deployed or piloted the device. If Apple's not pushing the iPad into the enterprise market, how is it getting there?]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/03/businesstime1copy1jpg-150x150.jpg" alt="businesstime1copy1jpg" title="businesstime1copy1jpg" width="150" height="150" class="alignright size-thumbnail wp-image-15201" />Though there&#8217;s no dedicated salesforce selling it in the enterprise market, Apple&#8217;s iPad has gained significant traction there. Since its debut, more than 65 percent of the Fortune 100 have deployed or piloted the device. This despite Apple&#8217;s continued focus on the consumer market.</p>
<p>&#8220;We haven&#8217;t pushed it real hard in business, and it&#8217;s being grabbed out of our hands,&#8221; <a href="http://seekingalpha.com/article/230710-apple-s-ceo-discusses-f4q10-results-earnings-call-transcript?part=qanda">Steve Jobs said last year</a>. &#8220;And I talk to people everyday in all kinds of businesses that are using iPads, all the way from boards of directors that are shipping iPads around instead of board books, down to nurses and doctors in hospitals and other large and small businesses.&#8221;</p>
<p>If Apple&#8217;s not pushing the iPad into the enterprise market, how is it getting there? Carried in by the rank and file&#8211;just as smartphones were. Employees are buying iPads, and other mobile devices as well, and enterprise is increasingly supporting them on the back end and sometimes even subsidizing them, or their use.</p>
<p>In other words, the consumer market has evolved into a de facto evangelist for Apple in enterprise, a lucky development for the company, which is uniquely positioned to benefit from it.</p>
<p>&#8220;This trend should mean that the key to corporate success over the long term is being strong in consumer devices that you use everyday,&#8221; says Barclays analyst Ben Reitzes. &#8220;As a result, the purchase pattern is shifting toward laptops, tablets and smart phones being bought by consumers (all key areas of Apple&#8217;s strength), while direct sales of corporate products have shorter and smaller upgrade cycles. We call this trend the “Consumerization of IT,” which benefits companies with strong consumer appeal and customer service reputations&#8230;.We believe Apple has a large lead in terms of driving this trend, while it presents challenges for traditional PC vendors, in our opinion. We believe the iPad&#8217;s success in the enterprise will help Apple make further inroads into the corporate market with other products eventually.&#8221;</p>
<p>Interesting, this vision of the iPad as Apple&#8217;s Trojan Horse for enterprise, particularly since it appears to be a natural evolution of the consumer market. And if it accelerates corporate adoption of the device as well as other Apple hardware over the long term&#8211;well then, it truly is magical and revolutionary.</p>
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		</item>
		<item>
		<title>App Way to Gripe (or Praise) About Service</title>
		<link>http://allthingsd.com/20110208/tello-customer-service-ratings-review/</link>
		<comments>http://allthingsd.com/20110208/tello-customer-service-ratings-review/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 22:54:14 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[The Digital Solution]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[App Store]]></category>
		<category><![CDATA[appeal]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[beta]]></category>
		<category><![CDATA[browsers]]></category>
		<category><![CDATA[businesses]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[comment]]></category>
		<category><![CDATA[coupons]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[displays]]></category>
		<category><![CDATA[downside]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[features]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[friends]]></category>
		<category><![CDATA[Gowalla]]></category>
		<category><![CDATA[GPS]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod touch]]></category>
		<category><![CDATA[Joe Beninato]]></category>
		<category><![CDATA[location]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[rate]]></category>
		<category><![CDATA[ratings]]></category>
		<category><![CDATA[reward]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[staff]]></category>
		<category><![CDATA[Tello]]></category>
		<category><![CDATA[Tello.com]]></category>
		<category><![CDATA[testers]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>
		<category><![CDATA[thumbs down]]></category>
		<category><![CDATA[thumbs up]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1636</guid>
		<description><![CDATA[Katie looks at Tello, a new website and mobile app that encourages users to chime in on their customer-service experiences, good or bad.]]></description>
			<content:encoded><![CDATA[<p>Call it a flair for the dramatic or a love of telling and hearing juicy stories. Whatever the reason, people have a tendency to talk more about their bad customer-service experiences than the good ones.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=56FAA275-2EE8-42C7-966D-16DDE018F4E0&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={56FAA275-2EE8-42C7-966D-16DDE018F4E0}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>This week, I tested Tello (Tello.com), a new customer-service website and mobile app that encourages users to chime in on their customer-service experiences, good or bad. Businesses, or specific employees at those businesses, can be rated with a thumbs up or thumbs down and a detailed comment. </p>
<p>Tello was released in the Apple App Store this week, but I got special permission to test it early. It&#8217;s currently available for use at Tello.com, on other devices via mobile browsers at m.tello.com or as a native app on Apple&#8217;s iPhone, iPad and iPod Touch. Tello&#8217;s founder and CEO, Joe Beninato, said an Android app is due out this spring.</p>
<p>At first glance, Tello seems to be another location-based service like Foursquare or Gowalla, which encourage people to &#8220;check in&#8221; while they&#8217;re at a specific place to find friends who are checked in there, or to earn badges and titles for checking in there more than anyone else. Broader review sites like Yelp let people comment on various aspects of a place or experience. But people using these services aren&#8217;t rating customer service specifically.</p>
<p>On the upside, Tello&#8217;s narrow scope means people know they&#8217;re reading solely about customer service, without hearing numerous details about other aspects of a business. </p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" rel="lightbox" title="dsol2"><img src="http://online.wsj.com/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" width="360" height="240" style="float: none" alt="dsol2" /></a><br />
<br />
Screen for rating an employee</div>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" rel="lightbox" title="dsol3"><img src="http://online.wsj.com/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" width="360" height="240" style="float: none" alt="dsol3" /></a><br />
<br />
A rating as seen on Tello</div>
<p>The downside to Tello is that it can be hard to sum up an entire experience without considering other factors involved. If someone visits the new Italian restaurant down the street and its ambiance and food are outstanding, yet the wait staff is deplorable, a thumbs up or thumbs down doesn&#8217;t tell the whole story. For expert complainers, or people who like more space for expressing their opinions, Tello may seem too succinct. Its app and home page display portions of comments along with user ratings, so if you waxed on for a thousand words about a hotel&#8217;s poor Wi-Fi, bad lighting and slow room service, most people wouldn&#8217;t see those remarks at a glance. </p>
<p>Part of Tello&#8217;s appeal is that it offers a peek in on customer-service experiences around the country, so before I flew to California this week I took a look at Tello to see what businesses are getting good ratings out there. Only a relatively small group of beta testers were using Tello when I was testing it, limiting the number of rated businesses. But this will improve as more people use the service.</p>
<p>The Tello app uses GPS to recognize a user&#8217;s location and then displays a list of nearby businesses; nearby, in this case, is defined as within two-tenths of a mile. If people type in the name of a business and search, this broadens the location range search to within five miles. </p>
<p>On a few occasions, including a trip to my Washington, D.C., neighborhood&#8217;s independent coffee shop, a Greek restaurant and a Potbelly Sandwich Shop, I came up empty handed when I looked for reviews of these places. Mr. Beninato explained this was because some aspects of the search engine weren&#8217;t finalized at the time I was testing, and in one case, I was too far away from the business. Sure enough, after a final update, I had better luck finding businesses. A business can be manually added to Tello by selecting a plus icon and typing in details including the business&#8217;s name and address. </p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" rel="lightbox" title="dsol1"><img src="http://online.wsj.com/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" width="360" height="240" style="float: none" alt="dsol1" /></a><br />
<br />
The Tello mobile app</div>
<p>As for rating individual employees, on most occasions, I didn&#8217;t think to ask the name of the person who helped me at the business so I could comment on their service. I did catch the name of a terrific waitress at the Greek restaurant because she signed the bill with a smiley face. In that case, I was able to make a specific comment about an employee, rather than a general comment about the restaurant. I gave Mara a thumbs up and commented she took time to make useful wine suggestions in the midst of a bustling evening with every table filled. The more I used Tello, the more I started to notice employees&#8217; names.</p>
<p>After using Tello over a period of time, each user builds up a personalized page of ratings, which is helpful for remembering which places are worth a return visit and which ones to avoid. Any Tello rating is, by default, instantly shared on the Tello.com site as well as to users of the app; it can be posted out to Facebook and Twitter in the same step.</p>
<p>Tello aspires to be more than the destination where happy customers go to cheer or wronged customers go to whine. An option on the screen where ratings comments are entered lets users request a reply from a business if they had a bad experience. When someone selects this option, Tello contacts the user via email and asks how he or she wants to be contacted by the business—email or phone—so the business has a chance to fix things. </p>
<p>Starting this spring, Tello plans to roll out new features aimed at businesses that will allow them to claim their business on Tello by going through a verification process. They will then be automatically notified of bad experiences so they can decide how to handle a customer&#8217;s problems. And in the future, customers who rate businesses might be able to receive coupons. </p>
<p>Another new feature due out this spring will let businesses add lists of employees for Tello users to see, which may help them remember who served them or how to spell an employee&#8217;s name. Employees who receive good ratings could be acknowledged and rewarded by their employers, motivating them to work harder.</p>
<p>Though Tello is just getting started, it could be an incredibly helpful service through which satisfied customers get to tell friends about their experiences—or disappointed customers get to complain with a chance of actually being heard. Just know that Tello&#8217;s thumbs up or thumbs down ratings don&#8217;t allow for much ambiguity. </p>
<p class="tagline">Watch a video with Katherine Boehret on Tello at WSJ.com/PersonalTech. Write to her at katie.boehret@wsj.com</p>
<p>Write to Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<item>
		<title>Google Latitude Adds Check-Ins (How 2009!)</title>
		<link>http://allthingsd.com/20110201/google-latitude-adds-check-ins-how-2009/</link>
		<comments>http://allthingsd.com/20110201/google-latitude-adds-check-ins-how-2009/#comments</comments>
		<pubDate>Tue, 01 Feb 2011 18:13:14 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[5.1]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[businesses]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[discounts]]></category>
		<category><![CDATA[establishment]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[friends]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Latitude]]></category>
		<category><![CDATA[Google Places]]></category>
		<category><![CDATA[guru]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Ken Norton]]></category>
		<category><![CDATA[latitude]]></category>
		<category><![CDATA[Liz Gannes]]></category>
		<category><![CDATA[location]]></category>
		<category><![CDATA[map]]></category>
		<category><![CDATA[merchants]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[NetworkEffect]]></category>
		<category><![CDATA[permission]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[real-time]]></category>
		<category><![CDATA[Regular]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[Symbian]]></category>
		<category><![CDATA[tracking]]></category>
		<category><![CDATA[VIP]]></category>

		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=3084</guid>
		<description><![CDATA[Today Google Latitude will give users the ability to share their location with friends and strangers by "checking in" to a particular establishment.]]></description>
			<content:encoded><![CDATA[<p>Today <a href="http://www.google.com/latitude">Google Latitude</a> will give users the ability to share their location with friends and strangers by &#8220;<a href="http://googlemobile.blogspot.com/2011/02/check-in-with-google-latitude.html">checking in</a>&#8221; to a particular establishment.</p>
<p>Many of the major location-based social networks launched in early 2009, including Latitude. But Latitude was different: Instead of asking users to manually check in, it continuously displayed their locations on a map in real time. The specificity of that information meant Latitude was primarily used for location-sharing with close friends and family.</p>
<p>Due in part to Google&#8217;s heft, the service is relatively popular; now available on all the big smartphone platforms, it has 10 million users who participate each month, compared with six million registered users for Foursquare.</p>
<p>Still, in the past year, just about every local-social pundit and competitor has announced a desire to go &#8220;<a href="http://www.google.com/search?sourceid=chrome&#038;ie=UTF-8&#038;q=beyond+the+check-in">beyond the check-in</a>.&#8221; In that context, Latitude&#8217;s move to catch up seems oddly timed.</p>
<p>Ken Norton, senior PM for Latitude, justified today&#8217;s change by saying Latitude users have been asking for check-ins. Plus (and this is no small thing), Google is associating check-ins with its Google Places project, which means Latitude now has a business model: Connecting its users to local merchants.</p>
<p>Google is not facilitating Latitude-specific deals yet (as companies like Facebook and Foursquare already do), but Norton said there&#8217;s nothing stopping merchants from giving a discount to people who check in frequently.</p>
<p><img src="http://networkeffect.allthingsd.com/files/2011/02/blog_map_mtv_list_friendscheckedin-180x300.png" alt="" title="blog_map_mtv_list_friendscheckedin" width="180" height="300" class="alignright size-medium wp-image-3089" />What&#8217;s different about Latitude&#8217;s version of check-ins? There are a few innovative tweaks that some users may prefer. Google will automatically detect when users are stationary in a place it considers a business, and send them a notification asking if they want to check in.</p>
<p>Also, (with user permission) Latitude supports automatic check-ins for common venues, as well as supporting &#8220;checking out&#8221; of a place when the users&#8217; location indicates they&#8217;ve left the building.</p>
<p>However, users cannot add locations; so, for instance, they can&#8217;t check into their homes (unless their homes are already businesses with Place pages).</p>
<p>And while Latitude is hopping on the trend, how about a sprinkle of gamification! Based on their participation, users can qualify to be a &#8220;Regular,&#8221; &#8220;VIP&#8221; or &#8220;Guru&#8221; of a specific establishment. However, there is no leaderboard or public acknowledgment of such users, yet.</p>
<p>Users can publish their locations to their public-facing Google Profile, if they want to share beyond their Latitude friend network. It&#8217;s expected that Google will increasingly include these public profiles in new social product launches.</p>
<p>The capability to check in on Latitude is only available on Android to start (through the new Google Maps 5.1 app), but should be coming to the BlackBerry, Symbian and iPhone, said Norton.</p>
]]></content:encoded>
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		<title>Amazon Gets Into the Bulk Email Game</title>
		<link>http://allthingsd.com/20110125/amazon-gets-into-the-bulk-email-game/</link>
		<comments>http://allthingsd.com/20110125/amazon-gets-into-the-bulk-email-game/#comments</comments>
		<pubDate>Tue, 25 Jan 2011 20:35:57 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[API]]></category>
		<category><![CDATA[applications]]></category>
		<category><![CDATA[Arik Hesseldahl]]></category>
		<category><![CDATA[builk mail]]></category>
		<category><![CDATA[bulk]]></category>
		<category><![CDATA[businesses]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[developers]]></category>
		<category><![CDATA[domain name]]></category>
		<category><![CDATA[EC2]]></category>
		<category><![CDATA[Elastic Beanstalk]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Eyejot]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[Java]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[Neustar]]></category>
		<category><![CDATA[NewEnterprise]]></category>
		<category><![CDATA[queries]]></category>
		<category><![CDATA[retailer]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[signup]]></category>
		<category><![CDATA[Simple Email Service]]></category>
		<category><![CDATA[Simple Email Services]]></category>
		<category><![CDATA[transactional]]></category>
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		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=2280</guid>
		<description><![CDATA[Why set up a mail server to send messages to customers when you can do the same thing in the cloud?]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2010/12/Nuvola_apps_email-several.png" alt="" title="Nuvola_apps_email-several" width="128" height="128" class="alignright size-full wp-image-366" />Web retailer and cloud-computing concern Amazon launched a cloud-based email service today that it says is aimed at bulk and transactional email services. Amazon calls it <a href="http://aws.amazon.com/about-aws/whats-new/2011/01/25/introducing-amazon-simple-email-service/">Simple Email Service</a>, and it is intended to provide the infrastructure developers and businesses need to send big batches of email by way of an API rather than setting up internal mail servers or contracting with third-party mailing services.</p>
<p>It&#8217;s connected to Amazon&#8217;s existing cloud services, so sending mail from applications already hosted on services like EC2 should be easy. Messages will cost 10 cents per thousand, and customers can send up to 2,000 per day for free when the messages originate from within an application already running on EC2 or Elastic Beanstalk, Amazon&#8217;s new service for Java developers.</p>
<p>Amazon named two customers already using the service: <a href="http://www.eyejot.com/">Eyejot</a>, a video-messaging service, is using it for sending transactional messages. Another is Neustar, a managed service provider that handles domain-name queries, which is using it to ensure smooth delivery of mail related to signup for services.</p>
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		<title>When It Wasn&#039;t Stuffing Cars, EMC Was Doing Real Business</title>
		<link>http://allthingsd.com/20110119/when-it-wasnt-stuffing-cars-emc-was-doing-real-business/</link>
		<comments>http://allthingsd.com/20110119/when-it-wasnt-stuffing-cars-emc-was-doing-real-business/#comments</comments>
		<pubDate>Thu, 20 Jan 2011 02:56:45 +0000</pubDate>
		<dc:creator>Arik Hesseldahl</dc:creator>
				<category><![CDATA[Enterprise]]></category>
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		<guid isPermaLink="false">http://newenterprise.allthingsd.com/?p=1964</guid>
		<description><![CDATA[Aside from producing oddly funny onstage stunts, storage company EMC launched 41 new enterprise products at its New York event yesterday.]]></description>
			<content:encoded><![CDATA[<p><img src="http://newenterprise.allthingsd.com/files/2011/01/5367966518_0c1da9cb45_b-275x184.jpg" alt="" title="5367966518_0c1da9cb45_b" width="275" height="184" class="alignright size-medium wp-image-1965" />When it wasn&#8217;t <a href="http://newenterprise.allthingsd.com/20110119/how-to-liven-up-an-emc-product-launch-stuff-a-mini-cooper-naturally-video/">stuffing a Mini Cooper full of dancers</a> storage concern EMC actually did launch a huge batch of new products yesterday.</p>
<p>The headliner was VNXe, its first low-end offering, priced at less than $10,000 and aimed at small and medium businesses, a segment where Dell used to resell EMC equipment. In another bit of product-launch theater, EMC had a fourth-grade boy onstage to demonstrate that the box&#8211;which in this case was mounted on the back of another Mini Cooper&#8211;could be managed and configured from an iPad.</p>
<p>I caught up with EMC Chief Marketing Officer Jeremy Burton to talk about it and the 40 other products EMC launched yesterday.</p>
<p><strong>NewEnterprise: So 41 products all at once?</strong></p>
<p>Burton: I&#8217;ve never been in a situation where the release dates of so many products aligned. We realized we might as well do them all at the beginning of the year. Internally we called it the &#8220;mega-launch.&#8221;</p>
<p><strong>What kind of opportunities do you see in that lower-end market. This was your first entry into that market.</strong></p>
<p>We estimate maybe a $4 billion opportunity there. We don&#8217;t have much of it now, call it zero. We&#8217;ve never really built a product that&#8217;s tailor made for that market. And for a product like that, you can&#8217;t just build it&#8211;you have to build it in a way that the channel can make money on and create customer satisfaction. We&#8217;ve got several partners who will take this product to market. We&#8217;ve committed $20 million there to generate demand and bootstrap the whole thing.</p>
<p><strong>Tell me about this go-to-market effort.</strong></p>
<p>Traditionally EMC has been led by direct sales. We have a sales force and they call on the customer directly. With a products that sells for $9,000 or $10,000 you can&#8217;t afford to sell that in the same way. We have to create pull for the product with our partners. You have to get the customers calling to ask for the product. It&#8217;s a little bit of everything. There&#8217;s advertising, there&#8217;s direct campaigns. Anything to get the phones to ring. To get the reps at the events jazzed up we&#8217;ve leased a fleet of 21 Mini Coopers. We&#8217;ll be doing 108 partner events around the world.</p>
<p><strong>So who do you see as a typical customer for this?<br />
</strong></p>
<p>Before I worked for EMC I ran a software company that had about 700 or 800 people. We had about 20 guys in the IT department. We didn&#8217;t have a lot of specialists, we had a lot of generalists there. So I&#8217;d say any company that&#8217;s at less than $25 million in annual sales is a perfect candidate. They&#8217;re not going to have the high-end skills to deal with the complexity of the high-end arrays. But they&#8217;ll have VMWare, they&#8217;ll have exchange environments, they have file shares, and they&#8217;ll want to get going quickly.</p>
<p><strong>It&#8217;s funny I should be talking to you today. I just published a <a href="http://newenterprise.allthingsd.com/20110118/accels-ping-li-compares-the-cloud-to-the-mainframe/">Q&#038;A with Ping Li of Accel Partners</a>. We got to talking about the storage needs of companies moving to the cloud, particularly around their database environments, and he said the trend is toward running open-source things like Hadoop on commodity hardware. He said he&#8217;s not seeing a lot of EMC gear at Google or Facebook or many of the other Web companies. There&#8217;s a lot of people who are seeing both a trend and an opportunity around that. What do you see?</strong></p>
<p>If you&#8217;re Google and you&#8217;ve got your own team of rocket scientists who can build your own file system and kernel and download modules from the Internet every day, you don&#8217;t need it. But if you&#8217;re Pfizer, you probably have a lot of rocket scientists, but you probably don&#8217;t want them working on reconfiguring kernels, you probably want them working on discovering new drugs. And so, picking the techiest of the tech companies and saying they don&#8217;t use our stuff, yeah those are companies with the smartest tech guys on the planet. The problem is they&#8217;re not in all the Fortune 500 companies in the world, and in fact I&#8217;d argue they&#8217;re in almost none of them.</p>
<p>So if you want to have that scaled-out commodity storage and you want to manage big data, and you don&#8217;t want to hire 1,000 rocket scientists to do it, we can sell it to you. It won&#8217;t be true commodity hardware, but then you won&#8217;t have to hire so many people to manage it. That to me is kind of the rub. EBay is a big name on the Web, and it uses our Object Storage infrastructure. Could they have built it themselves? Probably. But there&#8217;s a little intellectual snobbery inside these companies. They say, &#8220;We don&#8217;t want to buy your stuff because we&#8217;re smarter than you.&#8221; Those are the edge cases. If we just get the rest we&#8217;re happy.</p>
<p><strong>Let&#8217;s talk about the broader picture in IT spending. What are you hearing from your largest customers about their intent to spend this year?</strong></p>
<p>2010 was a decent year. Going into 2010 folks said they thought their spending would increase two to three percent. They probably ended up with three to four percent. Looking out into this year, people seem a little more optimistic. But even still I think it&#8217;s in the three to five percent range. One thing we saw in 2009 is that folks didn&#8217;t buy much storage capacity last year and instead tried to use what they had. Going into 2010 there were signs of recovery and people started to spend again, and we see that continuing into 2011. One reason for the <a href="http://digitaldaily.allthingsd.com/20101115/emc-to-buy-isilon-systems/">Isilon acquisition</a> is that we do see a trend toward spending into different areas of the business.</p>
<p>At another level I think I agree with you <a href="http://newenterprise.allthingsd.com/20110118/accels-ping-li-compares-the-cloud-to-the-mainframe/">and with Ping</a> that certain companies will move to Hadoop for a certain class of application and we&#8217;ve got a pretty strong relationship between our Greenplum division and Hadoop. What a lot of people want to do is analyze traditional enterprise data in conjunction with something else. What Greenplum has tried to do is bridge the gap between Hadoop and the more traditional storage infrastructure. Hadoop is not going away, and its something that we fully intend to work with.</p>
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		<title>Foodspotting Captures $3M Series A</title>
		<link>http://allthingsd.com/20110110/foodspotting-captures-3m-series-a/</link>
		<comments>http://allthingsd.com/20110110/foodspotting-captures-3m-series-a/#comments</comments>
		<pubDate>Mon, 10 Jan 2011 19:51:31 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=2200</guid>
		<description><![CDATA[Foodspotting, the maker of visually pleasing apps for recommending particular restaurant dishes, has raised $3 million in a Series A funding round led by BlueRun Ventures, the mobile-focused venture capital firm.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.foodspotting.com/">Foodspotting</a>, the maker of visually pleasing apps for recommending particular restaurant dishes, has raised $3 million in a Series A funding round led by BlueRun Ventures, the mobile-focused venture capital firm.</p>
<p><img class="alignright size-medium wp-image-2203" title="FoodspottingAndroid" src="http://networkeffect.allthingsd.com/files/2011/01/FoodspottingAndroid-138x300.png" alt="" width="138" height="300" />The San Francisco-based company has accumulated 550,000 iPhone downloads and 300,000 monthly Web site visitors, and has just released an Android app. It launched only last year.</p>
<p>Foodspotting is competing with the likes of Yelp, which is known for restaurant reviews but also includes all sorts of local businesses. However, Foodspotting allows only positive reviews of food, with the idea that a user would show up at a restaurant or in a neighborhood and glance at the app to quickly zero in on the best dishes to order.</p>
<p>Check out this recent NetworkEffect post on the <a href="http://networkeffect.allthingsd.com/20101223/so-hot-right-now-pictures-and-ratings-of-food/">bountiful competition in the sharing-pictures-of-food sector</a>.</p>
<p>Foodspotting had just raised $750,000 from Felicis Ventures, 500 Startups and High Line Venture Partners in July 2010.</p>
<p>We have a video interview with Foodspotting CEO Alexa Andrzejewski that I&#8217;ll post later on, but unfortunately the press embargo on this announcement was broken before I&#8217;d encoded the video. In our interview, Andrzejewski justified how such a seemingly narrow project, especially in such a competitive market, could have broad appeal.</p>
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		<title>Ring, Ring. Hi, It&#039;s Google</title>
		<link>http://allthingsd.com/20101223/ring-ring-hi-its-google/</link>
		<comments>http://allthingsd.com/20101223/ring-ring-hi-its-google/#comments</comments>
		<pubDate>Fri, 24 Dec 2010 05:33:58 +0000</pubDate>
		<dc:creator>Amir Efrati</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=34374</guid>
		<description><![CDATA[Google Inc., which helped popularize the idea of automated ad sales on the Web, has been quietly turning to an old-fashioned tool--phone calls--to compete in the hot market for local business advertising.]]></description>
			<content:encoded><![CDATA[<p>Google Inc., which helped popularize the idea of automated ad sales on the Web, has been quietly turning to an old-fashioned tool&#8211;phone calls&#8211;to compete in the hot market for local business advertising.</p>
<p>The Internet-search giant this year has hired several hundred sales representatives to call U.S. businesses such as spas, restaurants and hotels to promote new advertising initiatives, people familiar with the matter said. The effort includes an office in Tempe, Ariz., with around 100 sales representatives, one of these people said.</p>
<p>Since 20% of searches done on Google are for local information, &#8220;a strong Web presence can help neighborhood businesses answer those searches and bring in more customers,&#8221; said Marissa Mayer, Google&#8217;s vice president of geographic and local services, in a prepared statement. Google&#8217;s new local ad offerings &#8220;are simple and they work, so we&#8217;ve been investing in marketing and sales to support them.&#8221;</p>
<p><a href="http://online.wsj.com/article/SB10001424052748703814804576036252770969080.html?mod=WSJ_Tech_LEFTTopNews">Read the rest of this post on the original site</a></p>
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		<title>Zynga Chooses Facebook, Yet Again, for Exclusive Launch of Next Game: CityVille</title>
		<link>http://allthingsd.com/20101117/zynga-chooses-facebook-yet-again-for-exclusive-launch-of-next-game-cityville/</link>
		<comments>http://allthingsd.com/20101117/zynga-chooses-facebook-yet-again-for-exclusive-launch-of-next-game-cityville/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 02:00:20 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=510</guid>
		<description><![CDATA[Zynga may make "social games," but they do not foster much in the way of complex or rewarding social interaction. The company is trying to change that, and today is announcing its next game, CityVille, which it calls its most social to date. CityVille (of course) is a cutesy simulation game in which users work to turn a small town into a big city.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.zynga.com/">Zynga</a> may make &#8220;social games,&#8221; but they do not foster much in the way of complex or rewarding social interaction. The company is trying to change that, and today is announcing its next game, CityVille, which it calls its most social offering to date. CityVille (of course) is a cutesy simulation game in which users work to turn a small town into a big city.</p>
<p><img src="http://networkeffect.allthingsd.com/files/2010/11/ZyngaCityVille-275x215.png" alt="" title="ZyngaCityVille" width="275" height="215" class="alignright size-medium wp-image-513" />What&#8217;s different is that rather than playing in their own siloed version of the game, friends can place businesses in each other&#8217;s cities, and benefit from the success of these franchises. CityVille also uses 3-D rendered buildings and characters and will be released in five languages, both things Zynga has never done before.</p>
<p>But for all those firsts, the game will only be released on Facebook. Zynga is of course working to diversify its platforms, adding iPhone, iPad, Android and Yahoo. But as a matter of priorities, said CityVille general manager Sean Kelly, &#8220;We feel like Facebook is the best partner to prove out.&#8221;</p>
<p>Kelly, who previously was GM of Zynga&#8217;s FishVille, declined to say how long Zynga had been developing CityVille, or how many people were on his team. However, he said this was the &#8220;first job ever&#8221; for half of his developers, and that his team also included game industry veterans from places like Blizzard, as well as longer-term employees of Zynga. Plus, one CityVille product manager came from Harvard Business School, so he helped the team create its in-game franchising arrangements. And an architect advised on how to properly build structures within the game.</p>
<p>This is only Zynga&#8217;s third game launch this year, after Treasure Isle and FrontierVille. The actual release of CityVille will be sometime over the next few <strike>days</strike> <strong>Update: weeks</strong>, based on the alignment of the stars and other factors.</p>
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		<title>Google CEO's Advice to the Street-View Shy: The Video</title>
		<link>http://allthingsd.com/20101025/schmidts-advice-to-the-street-view-shy-the-video/</link>
		<comments>http://allthingsd.com/20101025/schmidts-advice-to-the-street-view-shy-the-video/#comments</comments>
		<pubDate>Mon, 25 Oct 2010 21:34:15 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=51300</guid>
		<description><![CDATA[Google CEO Eric Schmidt's suggestion for those who feel violated by Street View ("Move") didn't make the final cut of his interview on CNN's "Parker Spitzer" show, but here's the outtake.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2010/10/Schmidt-Ball-Gag-150x150.jpg" alt="" title="Schmidt-Ball-Gag" width="150" height="150" class="alignright size-thumbnail wp-image-51250" />Earlier this morning, <a href="http://digitaldaily.allthingsd.com/20101025/schmidt-dont-like-google-street-view-photographing-your-house-then-move/">I wrote about Google CEO Eric Schmidt&#8217;s suggestion</a> that people who don’t like the company publishing pictures of their homes and businesses on its Street View service should move to protect their privacy.</p>
<p>That post was based on a &#8220;Parker Spitzer&#8221; show highlight clip that disappeared from CNN.com when the broadcast version of the Schmidt interview was finally published. Sadly, that final cut did not include Schmidt&#8217;s helpful suggestion for combating Street View anxiety. An odd omission, considering Google&#8217;s admission on the same day as the interview that its Street View cars had intercepted even more payload information from open Wi-Fi connections than originally thought.</p>
<p>In any event, below you&#8217;ll find the excerpt and Schmidt&#8217;s quote in all its creepy glory.</p>
<p>Oh, one last thing for the conspiracy minded. CNN says Google did not ask that Schmidt’s remark be removed from the broadcast version of the show. “Producers routinely make editorial decisions about what sound bites to include in their shows,” a spokesperson told me via email. “In this case, the clip was posted on cnn.com and disseminated to other media outlets and was widely available.”</p>
<p><object width="350" height="374" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" id="ep"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="wmode" value="transparent" /><param name="movie" value="http://i.cdn.turner.com/cnn/.element/apps/cvp/3.0/swf/cnn_416x234_embed.swf?context=embed&#038;videoId=us/2010/10/25/ps.google.schmidt.ceo.cnn" /><param name="bgcolor" value="#000000" /><embed src="http://i.cdn.turner.com/cnn/.element/apps/cvp/3.0/swf/cnn_416x234_embed.swf?context=embed&#038;videoId=us/2010/10/25/ps.google.schmidt.ceo.cnn" type="application/x-shockwave-flash" bgcolor="#000000" allowfullscreen="true" allowscriptaccess="always" width="350" wmode="transparent" height="374"></embed></object></p>
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		<title>Google Adds Cloud Access to Enterprise Search Appliance</title>
		<link>http://allthingsd.com/20101018/google-adds-cloud-access-to-enterprise-search-appliance/</link>
		<comments>http://allthingsd.com/20101018/google-adds-cloud-access-to-enterprise-search-appliance/#comments</comments>
		<pubDate>Mon, 18 Oct 2010 16:27:57 +0000</pubDate>
		<dc:creator>Voices</dc:creator>
				<category><![CDATA[Enterprise]]></category>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=31197</guid>
		<description><![CDATA[Google, which is encouraging businesses to adopt its Google Apps productivity applications, is now making that cloud-based data more accessible for companies that also use its Search Appliance. Now, in addition to enabling intranet searches, the updated Search Appliance's Cloud Connect will also pull in results from Google Docs, Google Sites and Twitter. The new version also adds People Search, which lists the company employees related to the search subject.]]></description>
			<content:encoded><![CDATA[<p>Google, which is encouraging businesses to adopt its Google Apps productivity applications, is now <a href="http://googleenterprise.blogspot.com/2010/10/new-google-search-appliance-bridge-to.html">making that cloud-based data more accessible</a> for companies that also use its Search Appliance. Now, in addition to enabling intranet searches, the updated Search Appliance&#8217;s Cloud Connect will also pull in results from Google Docs, Google Sites and Twitter. The new version also adds People Search, which lists the company employees related to the search subject.</p>
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		<title>AOL Tries Its &quot;Best&quot; in 25 Cities</title>
		<link>http://allthingsd.com/20101013/aol-tries-its-best-in-25-cities/</link>
		<comments>http://allthingsd.com/20101013/aol-tries-its-best-in-25-cities/#comments</comments>
		<pubDate>Wed, 13 Oct 2010 16:12:25 +0000</pubDate>
		<dc:creator>Voices</dc:creator>
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		<category><![CDATA[City's Best]]></category>
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		<category><![CDATA[Dive Bars]]></category>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=31009</guid>
		<description><![CDATA[AOL today kicked off its own "get out the vote" drive, but it has nothing to do with the fall elections. As part of its heightened local focus, the company is bringing back its City's Best sites, last seen in 2008, in 25 U.S. metropolitan areas. From now through Nov. 30, site visitors will be encouraged to vote for the best local businesses in a variety of categories (Best Burgers, Best Dive Bars, Best Places to Break Up, etc.), creating a grassroots city guide in the process.]]></description>
			<content:encoded><![CDATA[<p>AOL today kicked off its own &#8220;get out the vote&#8221; drive, but it has nothing to do with the fall elections. As part of its heightened local focus, the company is <a href="http://www.marketwatch.com/story/the-best-is-back-aol-launches-citys-best-2010-selects-twin-cities-as-programs-featured-city-2010-10-13">bringing back</a> its <a href="http://www.citysbest.com/">City&#8217;s Best sites</a>, last seen in 2008, in 25 U.S. metropolitan areas. From now through Nov. 30, site visitors will be encouraged to vote for the best local businesses in a variety of categories (Best Burgers, Best Dive Bars, Best Places to Break Up, etc.), creating a grassroots city guide in the process.</p>
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		<title>Yammer Grabs $10 Million More in Funding</title>
		<link>http://allthingsd.com/20100202/yammer-grabs-10-million-more-in-funding/</link>
		<comments>http://allthingsd.com/20100202/yammer-grabs-10-million-more-in-funding/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 05:24:50 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=23966</guid>
		<description><![CDATA[Yammer, the enterprise equivalent of Twitter, said it had grabbed another $10 million in financing, after raising $5 million a year ago.

But the question for the San Francisco-based microblogging service for businesses and closed groups is: "What are you working on?"

Emergence Capital took the lead in the Series B round for Yammer, along with ubiquitous Silicon Valley investor Ron Conway and previous investors.]]></description>
			<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/02/yammer.png" alt="" title="yammer" width="250" height="51" class="alignright size-full wp-image-23974" /></p>
<p>Yammer, the enterprise equivalent of Twitter, said it had grabbed another $10 million in financing.</p>
<p>But the question for the San Francisco-based microblogging service for businesses and closed groups is: &#8220;What are you working on?&#8221;</p>
<p>Yammer has both free and a paid&#8211;the gold level is $5 per user, per month&#8211;versions and is essentially a useful productivity tool.</p>
<p>Emergence Capital took the lead in the Series B round for <a href="http://www.yammer.com">Yammer</a>, along with ubiquitous Silicon Valley investor Ron Conway and previous investors.</p>
<p>Yammer previously raised $5 million from Charles River Ventures and The Founders Fund.</p>
<p>Here&#8217;s the release:</p>
<blockquote class="memo"><p><strong>Yammer Secures $10 Million in Series B Funding from Emergence Capital and Previous Investors</strong></p>
<p>Investment To Fuel Product Innovation and Sales Coverage</p>
<p><strong>SAN FRANCISCO, Calif., February 3, 2010</strong>&#8211;Yammer, Inc., the leader in Enterprise Microblogging and Real-time Communications, today announced that it has received $10 million in its Series B round of funding.  Emergence Capital leads the round; with general partner Jason Green joining Yammer’s Board of Directors. SV Angel, led by seasoned Silicon Valley investor, Ron Conway, is also participating as are previous investors, including Charles River Ventures and Goldcrest Investments from Dallas.</p>
<p>Yammer launched its solution in September 2008 and has experienced rapid user adoption with over 60,000 organizations globally having adopted the solution. Drawing on this momentum, Yammer will use the proceeds to accelerate product innovation and increase sales coverage.</p>
<p>&#8220;Yammer is revolutionizing the way employees communicate and collaborate, filling a need that email has failed to deliver,&#8221; said Jason Green, general partner at Emergence Capital. &#8220;Yammer has a passionate and proven executive team, a compelling freemium business model, a loyal customer base and a huge market opportunity. We are thrilled to be joining them in the next phase of their rapid growth.&#8221;</p>
<p>Companies and organizations of all sizes across a wide range of industries benefit from Yammer. They use Yammer for a multitude of reasons, including improving workforce productivity, connecting a geographically dispersed team, getting new employees up to speed, and increasing the flow of content and knowledge.</p>
<p>&#8220;Yammer is focused on improving the way employees communicate and stay connected to critical information about their company and job,&#8221; said David Sacks, founder and CEO at Yammer. &#8220;We&#8217;re pleased with the rapid growth and market adoption we&#8217;ve achieved and are poised to accelerate it with exciting enhancements to our product and with broadened sales coverage. We&#8217;re eager to work with Emergence Capital and leverage their expertise in building world-class Software-as-a-Service (SaaS) companies and are gratified that proven technology investors such as SV Angel and Charles River Ventures are also participating in the funding.&#8221;</p></blockquote>
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		<title>Gartner: The Sky Is Falling</title>
		<link>http://allthingsd.com/20090401/gartner-sky-is-falling/</link>
		<comments>http://allthingsd.com/20090401/gartner-sky-is-falling/#comments</comments>
		<pubDate>Wed, 01 Apr 2009 07:00:46 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<category><![CDATA[budget]]></category>
		<category><![CDATA[business confidence]]></category>
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		<category><![CDATA[consumers]]></category>
		<category><![CDATA[decline]]></category>
		<category><![CDATA[discretionary spending]]></category>
		<category><![CDATA[dotcom bust]]></category>
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		<category><![CDATA[John Paczkowski]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=15757</guid>
		<description><![CDATA[Global information technology spending will fare worse in 2009 than it did during the dotcom bust of 2001. That’s the grim news from Gartner, which Tuesday predicted that worldwide IT spending will slip to $3.2 trillion this year from $3.4 trillion in 2008. If that should happen, the drop will be the greatest decline in IT spending in nearly a decade.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/03/chicken_little.jpg" alt="chicken_little" title="chicken_little" width="200" height="235" class="alignright size-full wp-image-15758" />Global information technology spending will fare worse in 2009 than it did during the dotcom bust of 2001. That&#8217;s the <a href="http://www.gartner.com/it/page.jsp?id=925314">grim news from Gartner</a> (IT), which Tuesday predicted that worldwide IT spending will slip to $3.2 trillion this year from $3.4 trillion in 2008. If that should happen, the drop will be the greatest decline in nearly a decade. &#8220;IT organizations worldwide are being asked to trim budgets, and consumers are cutting back on discretionary spending,&#8221; said analyst Richard Gordon. &#8220;The speed and severity of the response by businesses and consumers alike to these economic circumstances will result in an IT market slowdown in 2009 that will be worse than the 2.1% decline in IT spending in 2001, when the Internet bubble burst.&#8221;</p>
<p>No area of technology will be immune to the decline. Hardest hit: the computer hardware sector, which is expected to see spending fall 15 percent to $324.3 billion. Seems even the promise of government stimulus packages won&#8217;t be enough to offset this ugly near-term outlook. Said Gordon,  &#8220;Economic conditions have continued to erode business confidence in all regions. There is a continued general sense of uncertainty in the market and a lack of clarity of actual amount of toxic debt out there. IT organizations will look for ways to shift spending from capital expenditures to operational efficiencies.&#8221;</p>
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		<title>What We Really Need Is a &quot;Stopping Congress From Exploiting For-the-Children Politics&quot; Bill</title>
		<link>http://allthingsd.com/20090220/what-we-really-need-is-a-stopping-congress-from-exploiting-for-the-children-politics-bill/</link>
		<comments>http://allthingsd.com/20090220/what-we-really-need-is-a-stopping-congress-from-exploiting-for-the-children-politics-bill/#comments</comments>
		<pubDate>Fri, 20 Feb 2009 23:02:01 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=13306</guid>
		<description><![CDATA[Funny isn’t it? Congress spent most of last year calling for Internet companies to limit user data retention and here it is pushing legislation that would require Internet service providers and the operators of Wi-Fi access points to retain Internet user data for up to two years. Why? To protect children from predators, of course]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/02/1984.jpg" alt="1984" title="1984" width="200" height="200" class="alignright size-full wp-image-13312" />Funny isn&#8217;t it? Congress spent most of last year calling for Internet companies to limit user data retention and here it is <a href="http://news.cnet.com/8301-13578_3-10168114-38.html">pushing legislation</a> that would require Internet service providers and the operators of Wi-Fi access points to retain Internet user data for up to two years. Why? To protect children from predators, of course.</p>
<p><a href="http://cornyn.senate.gov/public/index.cfm?FuseAction=ForPress.NewsReleases&amp;ContentRecord_id=8fb77917-802a-23ad-4876-a8c6d094f8e0">Introduced by U.S. Sen. John Cornyn</a>, a Texas Republican,  the &#8220;Internet Stopping Adults Facilitating the Exploitation of Today&#8217;s Youth Act,&#8221; or Internet Safety Act, states that &#8220;a provider of an electronic communication service or remote computing service shall retain for a period of at least two years all records or other information pertaining to the identity of a user of a temporarily assigned network address the service assigns to that user.&#8221;</p>
<p>Sounds a bit broad, doesn&#8217;t? And indeed, privacy advocates say that it applies not just to the Wi-Fi access points of Internet service providers, but to those of libraries, schools, businesses and individuals as well.</p>
<p>To mine. And to yours.</p>
<p><a href="http://arstechnica.com/tech-policy/news/2009/02/new-bill-would-force-isps-to-retain-user-data-for-2-years.ars">An unsettling thought.</a> Said Greg Nojeim, senior counsel at the Center for Democracy &#038; Technology: &#8220;[This is] invasive, risky, unnecessary, and likely to be ineffective.&#8221;</p>
<p>Perhaps. <em>But it&#8217;s for the children.</em> &#8220;While the Internet has generated many positive changes in the way we communicate and do business, its limitless nature offers anonymity that has opened the door to criminals looking to harm innocent children,&#8221; Sen. Cornyn said Thursday. &#8220;Keeping our children safe requires cooperation on the local, state, federal, and family level.&#8221;</p>
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		<title>What We Really Need Is a "Stopping Congress From Exploiting For-the-Children Politics" Bill</title>
		<link>http://allthingsd.com/20090220/what-we-really-need-is-a-stopping-congress-from-exploiting-for-the-children-politics-bill-2/</link>
		<comments>http://allthingsd.com/20090220/what-we-really-need-is-a-stopping-congress-from-exploiting-for-the-children-politics-bill-2/#comments</comments>
		<pubDate>Fri, 20 Feb 2009 23:02:01 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[News]]></category>
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		<category><![CDATA[Wi-Fi]]></category>

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		<description><![CDATA[Funny isn’t it? Congress spent most of last year calling for Internet companies to limit user data retention and here it is pushing legislation that would require Internet service providers and the operators of Wi-Fi access points to retain Internet user data for up to two years. Why? To protect children from predators, of course]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/02/1984.jpg" alt="1984" title="1984" width="200" height="200" class="alignright size-full wp-image-13312" />Funny isn&#8217;t it? Congress spent most of last year calling for Internet companies to limit user data retention and here it is <a href="http://news.cnet.com/8301-13578_3-10168114-38.html">pushing legislation</a> that would require Internet service providers and the operators of Wi-Fi access points to retain Internet user data for up to two years. Why? To protect children from predators, of course. </p>
<p><a href="http://cornyn.senate.gov/public/index.cfm?FuseAction=ForPress.NewsReleases&amp;ContentRecord_id=8fb77917-802a-23ad-4876-a8c6d094f8e0">Introduced by U.S. Sen. John Cornyn</a>, a Texas Republican,  the &#8220;Internet Stopping Adults Facilitating the Exploitation of Today&#8217;s Youth Act,&#8221; or Internet Safety Act, states that &#8220;a provider of an electronic communication service or remote computing service shall retain for a period of at least two years all records or other information pertaining to the identity of a user of a temporarily assigned network address the service assigns to that user.&#8221;</p>
<p>Sounds a bit broad, doesn&#8217;t? And indeed, privacy advocates say that it applies not just to the Wi-Fi access points of Internet service providers, but to those of libraries, schools, businesses and individuals as well.  </p>
<p>To mine. And to yours.</p>
<p><a href="http://arstechnica.com/tech-policy/news/2009/02/new-bill-would-force-isps-to-retain-user-data-for-2-years.ars">An unsettling thought.</a> Said Greg Nojeim, senior counsel at the Center for Democracy &#038; Technology: &#8220;[This is] invasive, risky, unnecessary, and likely to be ineffective.&#8221;	</p>
<p>Perhaps. <em>But it&#8217;s for the children.</em> &#8220;While the Internet has generated many positive changes in the way we communicate and do business, its limitless nature offers anonymity that has opened the door to criminals looking to harm innocent children,&#8221; Sen. Cornyn said Thursday. &#8220;Keeping our children safe requires cooperation on the local, state, federal, and family level.&#8221;</p>
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