149 posts and columns on carriers
Here’s What the Big Carriers and the Feds Agreed To on Cellphone Unlocking
Federal Communications chairman Tom Wheeler had indicated that if the carriers had not reached an understanding by year’s end that the feds were prepared to take regulatory action.Apple Store a Big Source of Cellphone Sales; Best Buy Is Key for Carriers
AT&T, Sprint, Verizon and T-Mobile still get half or more of sales from their own stores, but a couple of other retailers have emerged as significant players in the cellphone-selling business.Sprint Cuts 800 Customer Service Jobs, but Doesn’t Foresee Companywide Layoffs
Happier customers mean fewer support calls.T-Mobile US Makes Gains, but Still Seen as Acquisition Target
The increasingly saturated smartphone market is making for brutal competition between phone makers and mobile operators.AT&T’s Revamped Stores Will Feature Wood Accents, Lots of Open Space and a Decided Lack of Cash Registers
The company is hoping the new-look stores will be more inviting for consumers who want to get their hands on the latest technology.We’re Very, Very Happy
If you look at the Russian market, over 80 percent of smartphones are sold in retail outside of carrier stores. We sell through a number of national chains there. … Our activations in Russia for iPhone set a record last quarter — our highest quarter ever. We’re really happy.
— Tim Cook on how Apple bypassed carriers and sold a record number of iPhones in Russia
Oh, Canada: Verizon Wireless Eyes Possible Northward Expansion
Verizon Communications CFO Fran Shammo indicated this week that the company is pondering expansion into parts of Canada.Nokia Smartphone Chief Jo Harlow on Why Carrier Exclusives Still Make Sense
While other flagship models like the iPhone, Galaxy S4 and HTC One are made available across multiple carriers, Nokia is taking a different approach in the U.S. market.News Byte