Charles Moore

Voices

When It Comes to "Thank You," You're Not Welcome With Email

Paul Sonne, Reporter, The Wall Street Journal in News on October 26, 2009 at 4:45 pm PT

The U.K. postal strike comes on the heels of localized strikes that have disrupted Royal Mail service since June–and the disorder has begun to change behavior among some Britons, who despite reservations, are for the first time choosing to express their thanks online.