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	<title>AllThingsD &#187; check in</title>
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		  <title>All Things Digital</title>
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		<title>Check Off Another Check-In Company: Dijit Buys Miso</title>
		<link>http://allthingsd.com/20130201/check-off-another-check-in-company-dijit-buys-miso/</link>
		<comments>http://allthingsd.com/20130201/check-off-another-check-in-company-dijit-buys-miso/#comments</comments>
		<pubDate>Fri, 01 Feb 2013 19:47:42 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[Dijit Media]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[funding]]></category>
		<category><![CDATA[GetGlue]]></category>
		<category><![CDATA[GetMiso]]></category>
		<category><![CDATA[Google Ventures]]></category>
		<category><![CDATA[Hearst Interactive Media]]></category>
		<category><![CDATA[Khosla Ventures]]></category>
		<category><![CDATA[Miso]]></category>
		<category><![CDATA[NextGuide]]></category>
		<category><![CDATA[second screen]]></category>
		<category><![CDATA[TV]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=290867</guid>
		<description><![CDATA[Probably a feature, not a business.]]></description>
				<content:encoded><![CDATA[<p><a href="http://allthingsd.com/files/2012/01/wall-of-tv.png"><img class="alignright size-medium wp-image-161292" alt="wall of tv" src="http://allthingsd.com/files/2012/01/wall-of-tv-380x285.png" width="380" height="285" /></a>Can you make a business out of TV check-ins? Here&#8217;s another argument against that theory: GoMiso, the company behind the <a href="http://gomiso.com/">check-in app Miso</a>, has sold to <a href="http://www.dijit.com/press/dijitmiso_announcement">Dijit Media</a>, the company behind <a href="http://www.dijit.com/">NextGuide</a>, a video discovery app.</p>
<p>The companies haven&#8217;t disclosed terms, but my understanding is that GoMiso&#8217;s investors, who include Khosla Ventures, Google Ventures and Hearst Interactive Media, won&#8217;t see all of the $5.5 million they put into the company.</p>
<p>And this isn&#8217;t an &#8220;acqhire,&#8221; because Dijit hasn&#8217;t said they&#8217;re bringing any of the Miso team on board. They will, however, make GoMiso founder Somrat Niyogi an adviser.</p>
<p>While they&#8217;re not shutting Miso down, Dijit seems primarily interested in the service&#8217;s IP and technology, not its user base. In other words: Dijit seems to view Miso&#8217;s check-in service as a feature, not a company.</p>
<p>My hunch is we&#8217;re going to see that thinking play out elsewhere, and that the services that get the most check-in activity will be the services that get the most activity, period.</p>
<p>Twitter, most prominently, has worked very hard to align itself with TV networks and TV watchers. But there are probably more people talking about TV on Facebook at any given time than anywhere else. That&#8217;s the kind of thing that happens when you have a billion users.</p>
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		<item>
		<title>Facebook Continues Testing Free Wi-Fi With Cafe Partners</title>
		<link>http://allthingsd.com/20121226/facebook-continues-testing-free-wi-fi-with-cafe-partners/</link>
		<comments>http://allthingsd.com/20121226/facebook-continues-testing-free-wi-fi-with-cafe-partners/#comments</comments>
		<pubDate>Thu, 27 Dec 2012 00:01:00 +0000</pubDate>
		<dc:creator>Mike Isaac</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Like]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Philz Coffee]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[Wi-Fi]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=280805</guid>
		<description><![CDATA[Facebook is in the midst of a small program with a handful of cafes in the San Francisco and Silicon Valley areas. In the program, first noticed by Inside Facebook, Facebook provides its partner cafes with free routers, and customers check in to the business on Facebook in order to access the Internet. The service is being tested inside Philz Coffee in San Francisco, according to Hunter Walk, as well as a handful of Palo Alto cafes.]]></description>
				<content:encoded><![CDATA[<p>Facebook is in the midst of a small program with a handful of cafes in the San Francisco and Silicon Valley areas. In the program, first noticed by <a href="http://www.insidefacebook.com/2012/11/01/facebook-helps-some-local-businesses-provide-free-wi-fi-in-exchange-for-check-ins/">Inside Facebook</a>, Facebook provides its partner cafes with free routers, and customers check in to the business on Facebook in order to access the Internet. The service is being tested inside Philz Coffee in San Francisco, according to Hunter Walk, as well as a handful of Palo Alto cafes.</p>
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		<title>GetGlue + Viggle Is a Big Bet Based on Small Numbers</title>
		<link>http://allthingsd.com/20121119/getglue-viggle-is-a-big-bet-based-on-small-numbers/</link>
		<comments>http://allthingsd.com/20121119/getglue-viggle-is-a-big-bet-based-on-small-numbers/#comments</comments>
		<pubDate>Mon, 19 Nov 2012 17:23:42 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[GetGlue]]></category>
		<category><![CDATA[social TV]]></category>
		<category><![CDATA[TV]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Viggle]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=270856</guid>
		<description><![CDATA[The merger math says GetGlue's TV check-in users are worth about $70 each.]]></description>
				<content:encoded><![CDATA[<p><div id="attachment_248829" class="wp-caption alignright" style="width: 364px"><a href="http://allthingsd.com/files/2012/09/Stacks_of_money.jpg"><img class="size-medium wp-image-248829" title="Stacks_of_money" src="http://allthingsd.com/files/2012/09/Stacks_of_money-354x285.jpg" alt="" width="354" height="285" /></a><p class="wp-caption-text"><span class="media-attribution">The Library of Virginia</span></p></div></p>
<p>Viggle, which pays users to &#8220;check in&#8221; to TV shows, <a href="http://www.sec.gov/Archives/edgar/data/725876/000135448812005998/vggl_ex8k.htm">says it will shell out more than $70 million for GetGlue</a>, which lets users &#8220;check in&#8221; to TV shows, but doesn&#8217;t pay them.</p>
<p>The combined company, according to a Viggle press release, will be the &#8220;dominant force in the exploding social TV market.&#8221;</p>
<p>I don&#8217;t think that&#8217;s true.</p>
<p>I think that lots of people like to talk about TV shows on Facebook and Twitter, but I&#8217;m not at all convinced that there&#8217;s an &#8220;exploding social TV market&#8221; &#8212; at least not one where people use specialized services to help them talk about TV.</p>
<p>In any case, it&#8217;s a very small market right now.</p>
<p>Viggle says the combined company will have more than 4 million registered users, but the number that matters in the Web world are active users &#8212; people who use the service at least once a month. That number is about 1.5 million &#8212; a million from GetGlue, and another 500,000 or so from Viggle, says CEO Robert Sillerman.</p>
<p>And those numbers get much smaller once you apply them to a specific show &#8212; which is what TV programmers and advertisers care about, since the idea behind the services is that they can boost ratings. Here are a couple of charts that GetGlue provided last month, when it was arguing that it had <a href="http://allthingsd.com/20121003/what-if-social-tv-is-less-social-than-we-think/">more influence on social TV than Twitter</a>:</p>
<p><a href="http://allthingsd.com/files/2012/10/get-glue-v.-twitter-broadcast.png"><img class="alignnone size-full wp-image-256489" title="get glue v. twitter broadcast" src="http://allthingsd.com/files/2012/10/get-glue-v.-twitter-broadcast.png" alt="" width="600" height="470" /></a></p>
<p><a href="http://allthingsd.com/files/2012/10/get-glue-v.-twitter-cable.png"><img class="alignnone size-full wp-image-256490" title="get glue v. twitter cable" src="http://allthingsd.com/files/2012/10/get-glue-v.-twitter-cable.png" alt="" width="600" height="520" /></a></p>
<p>Conclusion: GetGlue might get more people talking about a particular episode of &#8220;Modern Family&#8221; than Twitter does (live &#8220;event&#8221; TV is a different story) &#8212; but it&#8217;s still a tiny fraction of a TV show&#8217;s audience. Likely less than 1 percent.</p>
<p>Sillerman&#8217;s argument is that Viggle does a much better job of bringing its audience to a particular show, because it rewards them with goodies like iTunes gift cards. He says that on any given night, Viggle can get 100,000 of its users &#8212; 20 percent of its active user base &#8212; to check in to a program.</p>
<p>If that math applied to GetGlue&#8217;s audience, it could bring another 200,000 users. And that certainly could be significant, especially for cable TV shows that are happy to get a couple million viewers. But that&#8217;s a lot of assumptions, so we&#8217;ll see.</p>
<p>Meanwhile, one other bit of merger math: Viggle intends to pay $25 million, plus 48 million shares, currently valued at $1.30 each, for GetGlue. At the end of June, <a href="http://www.sec.gov/Archives/edgar/data/725876/000135448812005289/vggl_10k.htm">Viggle had $3.8 million of cash on hand</a>, and said it would need at least $22 million more to fund operations for the next year. Now you can add another $25 million total, which Sillmerman says he will likely raise via debt.</p>
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		<title>To Combat Creepiness, WhosHere Launches In-App Video Chat</title>
		<link>http://allthingsd.com/20120523/to-combat-creepiness-whoshere-launches-in-app-video-chat/</link>
		<comments>http://allthingsd.com/20120523/to-combat-creepiness-whoshere-launches-in-app-video-chat/#comments</comments>
		<pubDate>Wed, 23 May 2012 22:35:02 +0000</pubDate>
		<dc:creator>Mike Isaac</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[Bryant Harris]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[dating]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[Girls Around Me]]></category>
		<category><![CDATA[social discovery]]></category>
		<category><![CDATA[WhosHere]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=211563</guid>
		<description><![CDATA[When you're ready to take it to the next level -- visual contact.]]></description>
				<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20120523/to-combat-creepiness-whoshere-launches-in-app-video-chat/iphoneupgradetovideo/" rel="attachment wp-att-211574"><img src="http://allthingsd.com/files/2012/05/iPhoneUpgradeToVideo-380x285.png" alt="" title="iPhoneUpgradeToVideo" width="380" height="285" class="alignright size-Featured wp-image-211574" /></a>Last we heard from the social discovery-based dating scene, mobile app Girls Around Me was receiving much unwanted attention from the press. Using location check-in data from Foursquare, the app told you literally which girls were nearby. </p>
<p>It was, in a word, creepy.</p>
<p>WhosHere, another social discovery application used primarily for dating, is trying its hardest to fight that stereotype.</p>
<p>&#8220;We’ve put a tremendous amount of effort into not being creepy,&#8221; CEO and co-founder Bryant Harris told me. Users can fill out profiles however they wish, using a pseudonym or an avatar that isn&#8217;t a shot of their face. If two people are interested in one another, they can communicate via text or VoIP call within the app itself, without requiring phone numbers.</p>
<p>But there comes a point in e-dating where two people must take things to the next level. And texts and even phone calls can only tell a person so much. </p>
<p>In-app video chat, a feature that WhosHere is launching on Wednesday, is the next natural step for the app. It&#8217;s a way of moving forward in connecting with others without the peskiness of having to take the full leap of meeting in person. It&#8217;s also a way to verify someone is who they <em>say</em> they are before meeting in the flesh. After all, you never know who&#8217;s actually on the other end of a profile. </p>
<p>&#8220;Just like in the real world, you go through a progression of how you interact,&#8221; says COO Stephen Smith. </p>
<p>I&#8217;m not entirely convinced that the world is ready to move to dating via smartphone. But the app has garnered more than five million iOS installations since 2008, so at least some folks are smitten with the premise. </p>
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		<title>Foursquare Joins the Coupon Craze</title>
		<link>http://allthingsd.com/20120509/foursquare-joins-the-coupon-craze/</link>
		<comments>http://allthingsd.com/20120509/foursquare-joins-the-coupon-craze/#comments</comments>
		<pubDate>Wed, 09 May 2012 12:00:02 +0000</pubDate>
		<dc:creator>Spencer E. Ante</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[coupons]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[merchants]]></category>
		<category><![CDATA[offers]]></category>
		<category><![CDATA[smartphones]]></category>
		<category><![CDATA[social networks]]></category>
		<category><![CDATA[Spencer E. Ante]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=205830</guid>
		<description><![CDATA[Foursquare doesn't want to be another popular -- but unprofitable -- social network. Its new plan to make money? Personalized coupons.]]></description>
				<content:encoded><![CDATA[<p>Foursquare doesn&#8217;t want to be another popular &#8212; but unprofitable &#8212; social network. Its new plan to make money? Personalized coupons.</p>
<p>The company, which lets users alert their friends to their location by &#8220;checking in&#8221; via smartphone from coffee shops, bars and other locations, revealed for the first time that it plans to let merchants buy special placement for promotions of personalized local offers in July in a redesigned version of its app. All users will be able to see the specials, but must check into the venue to redeem them.</p>
<p><a href="http://online.wsj.com/article/SB10001424052702303630404577392393241695440.html">Read the rest of this post on the original site »</a></p>
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		<title>Foursquare's Business Verification Service Checks You Out Before Checking You In</title>
		<link>http://allthingsd.com/20120501/foursquares-business-verification-service-checks-you-out-before-checking-you-in/</link>
		<comments>http://allthingsd.com/20120501/foursquares-business-verification-service-checks-you-out-before-checking-you-in/#comments</comments>
		<pubDate>Tue, 01 May 2012 22:00:38 +0000</pubDate>
		<dc:creator>Mike Isaac</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[businesses]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[Dennis Crowley]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[loyalty programs]]></category>
		<category><![CDATA[Real-Time Analytics]]></category>
		<category><![CDATA[verification]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=202137</guid>
		<description><![CDATA[Foursquare launched a new online verification service on Tuesday, allowing businesses to sign up for the company's partner toolkit -- which includes real-time analytics and loyalty program options -- faster than previously possible. For a one-time $10 fee, partners can verify that they are indeed a legitimate local business that potential customers can find on Foursquare and visit in meatspace. Before Tuesday's launch, businesses were forced to verify themselves the old-school way -- via snail mail.]]></description>
				<content:encoded><![CDATA[<p>Foursquare <a href="http://blog.foursquare.com/2012/05/01/a-faster-way-for-businesses-to-start-connecting-with-customers-on-foursquare/">launched a new online verification service</a> on Tuesday, allowing businesses to sign up for the company&#8217;s partner toolkit &#8212; which includes real-time analytics and loyalty program options &#8212; faster than previously possible. For a one-time $10 fee, partners can verify that they are indeed a legitimate local business that potential customers can find on Foursquare and visit in meatspace. Before Tuesday&#8217;s launch, businesses were forced to verify themselves the old-school way &#8212; via snail mail.</p>
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		<title>So What Exactly Can Location Aggregators Do With Our Foursquare Data?</title>
		<link>http://allthingsd.com/20120403/so-what-exactly-can-location-aggregators-do-with-our-foursquare-data/</link>
		<comments>http://allthingsd.com/20120403/so-what-exactly-can-location-aggregators-do-with-our-foursquare-data/#comments</comments>
		<pubDate>Tue, 03 Apr 2012 13:00:51 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Akshay Patil]]></category>
		<category><![CDATA[Banjo]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[Girls Around Me]]></category>
		<category><![CDATA[herenow]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[Sonar]]></category>
		<category><![CDATA[wheretheladies.at]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=191821</guid>
		<description><![CDATA[Foursquare says Banjo and Sonar can aggregate users' location data, but Girls Around Me couldn't. What's the difference?]]></description>
				<content:encoded><![CDATA[<p>You might have heard about the <a href="http://girlsaround.me/">Girls Around Me</a> scandal this weekend, where an app <a href="http://allthingsd.com/20120401/girls-around-me-app-maker-we-pulled-out-of-itunes-but-we-didnt-do-anything-wrong/">got taken down</a> that correlated Foursquare check-ins with Facebook profiles to show nearby women on a map.</p>
<p><a href="http://allthingsd.com/files/2012/04/girls-around-me.png"><img class="alignright size-medium wp-image-191854" title="girls around me" src="http://allthingsd.com/files/2012/04/girls-around-me-380x252.png" alt="" width="380" height="252" /></a>The <a href="http://www.cultofmac.com/157641/this-creepy-app-isnt-just-stalking-women-without-their-knowledge-its-a-wake-up-call-about-facebook-privacy/">widespread analysis</a> of the matter was that Girls Around Me was creepy, but that people should realize that when they publish their locations online, bad things may happen. Technology writers, in our enthusiastically adopted roles as the white knights of online privacy, urged readers to <a href="http://www.cultofmac.com/158170/stop-apps-from-tracking-you-using-foursquare-and-facebook-how-to/">lock down their Foursquare and Facebook profiles</a>.</p>
<p>The situation made me curious about what, exactly, location aggregators are being allowed to do with our location data. It&#8217;s one thing to share where you are with your friends, or with what you think is a small audience of early adopters. But what&#8217;s more tricky &#8212; and can often feel icky &#8212; is when that information is exposed in a different context.</p>
<p>According to Foursquare, Girls Around Me broke its platform policy by aggregating information across venues. That got the app&#8217;s API access yanked. But Foursquare apparently wasn&#8217;t effectively policing API use, because the app launched in December and seems to have gone unnoticed until bad press brought it to light.</p>
<p>In its public rebuttal, Girls Around Me developer i-Free argued that other apps, like <a href="http://www.sonar.me/">Banjo</a> and <a href="http://ban.jo/">Sonar</a>, &#8220;provide the same or more extended functionality using location data provided by APIs of major social networks.&#8221;</p>
<p>Is that true? <a href="http://www.quora.com/foursquare/In-what-way-did-the-Girls-Around-Me-iPhone-app-violate-foursquares-API-ToS">On Quora</a>, Foursquare platform evangelist Akshay Patil went into detail about what rules i-Free was breaking, and what others are doing that&#8217;s okay. (A Foursquare spokeswoman confirmed to me that his answer was legit and accurate).</p>
<p>Patil said the specific problem was a part of the Foursquare API called &#8220;<a href="https://developer.foursquare.com/docs/venues/herenow">herenow</a>,&#8221; that shows which users are currently checked in at a location. These are the groups of little user faces that logged-in Foursquare users can see when they look up any place within the system (it&#8217;s easiest to look up places nearby, but you can manually check any venue). Outside developers aren&#8217;t allowed to aggregate that information across multiple venues.</p>
<p>Plus, Girls Around Me was threatening or invasive of users&#8217; privacy, did not have a privacy policy, and misused Foursquare&#8217;s trademarks, Patil said.</p>
<p>Patil said Foursquare planned to make the restrictions around this &#8220;herenow&#8221; data clearer in the future.</p>
<p>But what about those other people-seeking applications built on top of Foursquare, like Banjo, Sonar and wheretheladies.at?</p>
<p>This is where it gets a little tricky, with each app doing something a bit different. Banjo doesn&#8217;t use check-ins that are shared only with other Foursquare users. I believe the app used to do this in its very early days, but currently Banjo only aggregates Foursquare check-ins when they are publicly cross-posted to Twitter.</p>
<p>Meanwhile, Patil said that Sonar does use &#8220;herenow,&#8221; but only on a venue-by-venue basis, and more tastefully than Girls Around Me. The main interface for Sonar is a list of nearby venues with the number of people at them, but you have to click on each place to see the people there, so that seems to be the distinction. There&#8217;s also no map view.</p>
<p><a href="http://wheretheladies.at/">Wheretheladies.at</a>, which was a side project of two guys from Path and Milk that was also built around women&#8217;s Foursquare check-ins, now appears to have been taken down as well (<strong>update</strong>: Scratch that; it&#8217;s up now). But Patil said that app&#8217;s Foursquare API use was okay because it showed counts of number of women at a venue, not user identities.</p>
<p>I know I&#8217;m getting deep into the weeds, and I apologize for that &#8212; but I think clarity around these details is important. What&#8217;s clear is that Foursquare needs to be more vigilant about policing developers access to its users&#8217; location information. And users obviously need to be aware that it&#8217;s possible that their check-ins could be misused, so they should be careful.</p>
<p>But <a href="http://www.forbes.com/sites/kashmirhill/2012/04/02/the-reaction-to-girls-around-me-was-far-more-disturbing-than-the-creepy-app-itself/">the reason people use Foursquare</a> is not to have more privacy.</p>
<p>The point of sharing our locations is to explore new places, meet new people, and brag about doing cool stuff. I doubt that the majority of the population will be volunteering where they are on Foursquare anytime soon. But those of us who want a little more serendipity in our lives now know a bit more about how our information will be used.</p>
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		<title>Checking In With the Foursquare Founder Parting: More "Tense" (Of Course)</title>
		<link>http://allthingsd.com/20120306/checking-in-with-foursquare-founder-parting-more-tense-of-course/</link>
		<comments>http://allthingsd.com/20120306/checking-in-with-foursquare-founder-parting-more-tense-of-course/#comments</comments>
		<pubDate>Tue, 06 Mar 2012 19:46:26 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=180993</guid>
		<description><![CDATA[Breaking up is hard to do, especially at start-ups.]]></description>
				<content:encoded><![CDATA[<p><div id="attachment_181004" class="wp-caption alignright" style="width: 650px"><a href="http://allthingsd.com/files/2012/03/dennis-naveen.jpeg"><img src="http://allthingsd.com/files/2012/03/dennis-naveen-640x473.jpg" alt="" title="dennis-naveen" width="640" height="473" class="size-Hero wp-image-181004" /></a><span class="media-attribution">(c) Tim Vetter / Flickr</span><p class="wp-caption-text"> </p></div></p>
<p>This last weekend, Foursquare founder Naveen Selvadurai announced in a <a href="http://naveenium.com/stream/next">blog post</a> that he was leaving the company, three years after launching the check-in service with Dennis Crowley. In a terse note, Sevaldurai wrote that he would remain on the company&#8217;s board and as an adviser, as well as the &#8220;single most vocal user&#8221; of the popular check-in service.</p>
<p>But, he added, &#8220;spring is time for things that are new, and i realize that i have a desire to do something new as well. i&#8217;m not sure about my exact next steps.&#8221;</p>
<p>Spring forward indeed, because &#8212; according to numerous sources inside and outside the company &#8212; the impetus for Selvadurai&#8217;s departure was a lot more complex and fraught than he or the company indicated.</p>
<p>To be fair, this is not uncommon for start-ups at all. Twitter went through the mother of all contentious partings &#8212; twice, in fact &#8212; in an ongoing battle among its founders. Tech is rife with similar examples, most often of lesser drama. </p>
<p>And it is much the same with Selvadurai and Crowley, who had together become New York&#8217;s highest profile entrepreneurs in recent years. The pair cut a wide swatch of fame, including <a href="http://allthingsd.com/20110317/viral-video-dennis-crowley-is-character-approved/">doing commercials together</a> (see video below). </p>
<p>But times change and sources said that they had come to the conclusion over a series of talks over the last several months that there was no place for Selvadurai any longer at the fast-growing start-up.</p>
<p>&#8220;This company grew very quickly and a lot of senior management has been added,&#8221; said one person with knowledge of the situation. &#8220;It got to the point where Naveen was not in charge of much.&#8221;</p>
<p>Indeed, since Foursquare began adding execs &#8212; I have a list below &#8212; he had become ever more sidelined, ending up with a small team focused on platform efforts and supporting APIs.</p>
<p>&#8220;Naveen was no longer heading any meaningful area of functional responsibility, so things got tense,&#8221; said another source.</p>
<p>Still, according to several people familiar with the situation &#8212; unlike the highly charged parting that took place at Twitter &#8212; the departure was not ugly or closely related to either a recent stock sale by employees or its <a href="http://allthingsd.com/20110624/foursquare-gets-50m-to-make-the-world-easier-to-use/">most recent funding in June</a> that valued Foursquare at $600 million.</p>
<p>&#8220;Dennis and he don&#8217;t hate each other &#8212; things just changed,&#8221; said one person.</p>
<p>Said another source: &#8220;When you look at all the external stuff, Naveen&#8217;s leaving was really not tied to anything in particular. The business was really starting to mature &#8230; and there is eventually a line in the sand between building a product and building a company.&#8221;</p>
<p>Indeed, rather than a scrappy start-up, Foursquare now has 111 employees, up from 50 last year, and has moved into a new phase of trying to evolve from simply being a check-in service.</p>
<p>As that was happening, said multiple sources, the discussions about roles at the company became more pronounced. </p>
<p>&#8220;The way this company has been structured, the talks centered on how to contribute to a company and Naveen and Dennis agreed that there was not a place for him day to day,&#8221; said one person. &#8220;But that does not mean he still will not be contributing to the future of Foursquare in a different way.&#8221;</p>
<p>The pair both emailed Foursquare&#8217;s staff about the change, although Crowley&#8217;s public goodbye on Twitter was short and, yes, sweet:</p>
<blockquote class="twitter-tweet tw-align-center"><p>After 3 yrs, my @<a href="https://twitter.com/foursquare">foursquare</a> co-founder is moving onto new projects &#038; big ideas. Can&#8217;t wait to see what&#8217;s next @<a href="https://twitter.com/naveen">naveen</a>! <a href="http://t.co/LfQMUwwP" title="http://naveenium.com/stream/next">naveenium.com/stream/next</a></p>
<p>&mdash; Dennis Crowley (@dens) <a href="https://twitter.com/dens/status/176468359255298048" data-datetime="2012-03-05T00:45:10+00:00">March 5, 2012</a></p></blockquote>
<p><script src="//platform.twitter.com/widgets.js" charset="utf-8"></script></p>
<p>Like I said: Things change.</p>
<p>Here&#8217;s the current Foursquare management team:</p>
<p>Dennis Crowley, CEO &#038; co-founder<br />
Evan Cohen, COO (joined January 2010)<br />
Holger Luedorf, head of business development (joined summer 2010)<br />
Alex Rainert, head of product (joined April 2010)<br />
Harry Heymann, head of engineering (joined summer 2009)<br />
Susan Loh, head of talent (joined fall of 2010)<br />
Jon Steinback, director of marketing and communications (joined fall of 2010)</p>
<p>And here are some of the latest stats from the service:</p>
<p>* Over 15 million users (up from just over five million this time last year).</p>
<p>* Over 1.5 billion check-ins.</p>
<p>* Five million check-ins per day.</p>
<p>* Over 750,000 businesses affiliated.</p>
<p>And here&#8217;s the video that Foursquare&#8217;s co-founders did together for USA Network last year:</p>
<p><iframe width="640" height="360" src="http://www.youtube.com/embed/hNeGXwMCwJQ?rel=0" frameborder="0" allowfullscreen></iframe></p>
<p>Image:  (c) <a href="http://www.flickr.com/photos/finitor/3354365000/">Tim Vetter / Flickr</a></p>
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		<title>Foursquare's Crowley Declares Bygones! -- And Maybe More? -- With Google</title>
		<link>http://allthingsd.com/20111215/foursquares-crowley-declares-bygones-and-maybe-more-with-google/</link>
		<comments>http://allthingsd.com/20111215/foursquares-crowley-declares-bygones-and-maybe-more-with-google/#comments</comments>
		<pubDate>Thu, 15 Dec 2011 16:06:51 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=153810</guid>
		<description><![CDATA[Foursquare is still the cool kid at the check-in party, especially as more competitors are checking out. But is the party dying down?]]></description>
				<content:encoded><![CDATA[<p><a href="http://allthingsd.com/20111215/foursquares-crowley-declares-bygones-and-maybe-more-with-google/1118201672_vbcdf-l/" rel="attachment wp-att-153961"><img src="http://allthingsd.com/files/2011/12/1118201672_VbCDF-L-380x253.png" alt="" title="1118201672_VbCDF-L" width="380" height="253" class="alignright size-medium wp-image-153961" /></a></p>
<p>Foursquare co-founder Dennis Crowley sold his company, Dodgeball, to Google in 2007, but he left two years later complaining about the lack of resources devoted to his start-up by the search giant.</p>
<p>Crowley <a href="http://allthingsd.com/20101207/dennis-crowley-on-the-difference-detween-dodgeball-and-foursquare-video/">called</a> the experience the &#8220;perfect storm of bad timing.&#8221;</p>
<p>But that sentiment has apparently shifted considerably. Now, Crowley looks back on his Google tenure as valuable &#8212; and said that he&#8217;s feeling a lot friendlier toward Google these days.</p>
<p>&#8220;You know when people leave a job and they say they didn&#8217;t know what they came away with after two years? That&#8217;s how I felt when I first left Google,&#8221; Crowley said in an interview with <strong>AllThingsD</strong>. &#8220;But I&#8217;ve been able to spend time with the folks at Google and reconnect with people there. And now when things come up at Foursquare, [they're] all the challenges and issues I realize I already encountered at Google.&#8221;</p>
<p>Could that mean even closer relations in the future?</p>
<p>Crowley declined to elaborate on the substance of his talks with Google, which, in some cases, are with business development teams.</p>
<p>But what about the possibility of another acquisition?</p>
<p>&#8220;I wouldn’t disqualify anything,&#8221; he said. &#8220;The thing that&#8217;s important to us is doing the things we want to do, which could be partnering with someone, or it could be continuing to grow the product independently.&#8221;</p>
<p>While that&#8217;s appropriately vague enough, what <em>is</em> clear is that where Foursquare goes from here is a big question going forward.</p>
<p>Most especially, while it still remains the cool kid at the check-in party, especially as more competitors are checking out &#8212; is the party dying down? </p>
<p>Foursquare now claims 15 million users, adding the last five million in just the last six months, a fact it often points to as a sign of success rather than to its aggregate number of downloads.</p>
<p>As a basis for comparison, the popular mobile photo-sharing app Instagram recently touted it had attracted between 14 and 15 million users, amassed in just over a year.</p>
<p>There is no doubt, though, that Foursquare started with a similar bang. Based in New York, the start-up first launched in 2009 as a mobile social networking site that tapped into the inherent GPS capabilities of smartphones.</p>
<p>It was not that unlike the idea behind Dodgeball. But this time, Crowley, along with Naveen Selvadurai, created a fast-growing mobile app that allowed users to broadcast to their friends where they were, while also earning badges and mayoral bragging rights for visiting certain locations. </p>
<p>It took off from there, with Crowley and Foursquare featured in splashy magazine takeouts and even in an ad for the Gap, portrayed as the toast of New York&#8217;s entrepreneur scene.</p>
<p>By the spring of 2010, the hot company was reported to be weighing offers from both <a href="http://allthingsd.com/20100416/can-yahoo-nab-foursquare-for-125-million-or-will-vcs-prevail-the-race-for-the-hot-mobile-start-up-nears-its-end/">Yahoo</a> and <a href="http://allthingsd.com/20100416/can-yahoo-nab-foursquare-for-125-million-or-will-vcs-prevail-the-race-for-the-hot-mobile-start-up-nears-its-end/">Facebook</a>, which shortly afterward introduced its own check-in function called Places.</p>
<p>Neither of those deals happened, and this past summer, the company <a href="http://allthingsd.com/20110624/foursquare-gets-50m-to-make-the-world-easier-to-use/">raised $50 million</a> in funding from Andreessen Horowitz, O&#8217;Reilly AlphaTech Ventures and others.</p>
<p>That move sent a clear message: We&#8217;ll grow ourselves, thanks very much. </p>
<p>Still, despite the cash, Crowley is careful to note that he realizes that times have changed in the location space.</p>
<p>While he said he believes that social media is moving away from the idea of just one news feed, the growing popularity of apps such as Twitter, Tumblr, Instagram and Path imply that consumers have an appetite for multiple apps.</p>
<p>And while <a href="http://allthingsd.com/20111206/checking-in-from-the-cutting-edge-only-6-percent-use-geolocation-apps/">data shows</a> that consumers are becoming increasingly aware of geolocation services, it also indicates that the location-based craze hasn&#8217;t really caught on yet.</p>
<p>Crowley said he doesn&#8217;t put much stock in the most recent Forrester Research report on location-based services. He noted that three years ago Twitter was known as the online network for broadcasting what people had for lunch, before it became recognized as a game-changing technology tool.</p>
<p>That said, a handful of other location-focused companies &#8212; <a href="http://allthingsd.com/20100728/facebook-wont-spend-much-bread-on-hot-potato/">Hot Potato</a>, <a href="http://allthingsd.com/20111031/confirmed-urban-airship-buying-simplegeo/">SimpleGeo</a> and early Foursquare competitor <a href="http://allthingsd.com/20111205/yup-its-an-acqhire-facebook-gets-gowalla-for-its-people/">Gowalla</a>, as well as <a href="http://allthingsd.com/20110418/groupon-acquires-ifund-backed-pelago-founder-to-head-up-product-development/">Pelago</a>, which was bought by Groupon &#8212; have all been absorbed by bigger tech companies in the past 18 months, their value less than expected by eager investors. Instead, they were bought mainly for their entrepreneurial and engineering talent rather than their product or user base. </p>
<p>That&#8217;s left Foursquare standing tall, but largely alone.</p>
<p>Crowley said that if the company had to focus on one area right now, it would be nearby discovery, fed by the database that&#8217;s been built up over the past two and a half years. He even went as far as to say there&#8217;s been a de-emphasis on the flagship &#8220;check-in&#8221; feature, citing evidence that more people are using the app to get tips without actually checking in.</p>
<p>Within the app, which is available on iOS, BlackBerry and Android, users can also follow friends, get tips on local venues and make to-do lists. Its most recent feature, Radar, pings users when they&#8217;re near venues they&#8217;ve indicated they want to check out, or in this case, check into. </p>
<p>And, with regard to Foursquare&#8217;s other high-profile feature &#8212; badge-earning &#8212; Crowley likened the whole element to the movie &#8220;The Karate Kid.&#8221; </p>
<p>&#8220;It&#8217;s like Mr. Miyagi having Daniel paint the fence, and later he realizes he&#8217;s been practicing karate,&#8221; Crowley said. &#8220;Badges are an important onboarding tool, but from the beginning we&#8217;ve said the important thing was data, and now we&#8217;ve gotten our users to leave all of these data signals.&#8221;</p>
<p>Crowley hinted at more differentiating products coming down the pipeline, and said he wouldn&#8217;t be surprised to see more consolidation and sharing among social networking apps, as well as more acquisitions within the industry.</p>
<p>With more than 800 million active users in Facebook&#8217;s network, Foursquare might become even more interesting to Google, which has jumped into the social networking space with Google+. Now Foursquare and Google share a common rival in Facebook, which may also help them make up their past differences.</p>
<p>Whether Foursquare could be the buyer, or one of those acquisitions, remains to be seen.</p>
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		<title>Gowalla Evolves (Don't Call It a Pivot!) Into Social City Guide</title>
		<link>http://allthingsd.com/20110912/gowalla-evolves-dont-call-it-a-pivot-into-social-city-guide-app/</link>
		<comments>http://allthingsd.com/20110912/gowalla-evolves-dont-call-it-a-pivot-into-social-city-guide-app/#comments</comments>
		<pubDate>Mon, 12 Sep 2011 19:04:45 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
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		<guid isPermaLink="false">http://allthingsd.com/?p=119712</guid>
		<description><![CDATA[The Austin, Texas-based company will attempt to offer a hybrid between a social app and a content guide, focused around local experiences.]]></description>
				<content:encoded><![CDATA[<p><a href="http://gowalla.com/">Gowalla</a>, long-time rival to Foursquare, today announced a new direction for its social location service. The Austin, Texas-based company will attempt to offer a hybrid between a social app and a content guide, focused around local experiences.</p>
<p><a href="http://allthingsd.com/files/2011/09/NewGowalla.png"><img class="alignright size-medium wp-image-119723" title="NewGowalla" src="http://allthingsd.com/files/2011/09/NewGowalla-189x285.png" alt="" width="189" height="285" /></a>Instead of checking in, Gowalla users will now create &#8220;stories&#8221; when they meet up to hang out together. These are basically group check-ins, as on Facebook where a user can tag multiple friends at a place. After that, any tagged person can contribute photos and other content to the story, capturing it as a communal experience.</p>
<p>On the flip side, visitors (who don&#8217;t even have to be logged in) will be able to visit Gowalla to see local guides that are aggregated from their friends&#8217; &#8220;stories,&#8221; as well as highlights from local users and content from sponsors and partners. Gowalla is seeding the service with information on 60 cities that will be dynamically updated with new user entries from within their geographies.</p>
<p>As soon as its new app gets approved, Gowalla will be relaunching with upgrades to its iPhone, Android and Web versions (though users can continue to check in through the old versions).</p>
<p>Gowalla CEO Josh Williams said in an interview today at the TechCrunch Disrupt conference that he&#8217;s interested to test his hypothesis that &#8220;social content has value to observers.&#8221;</p>
<p><img class="alignleft size-medium wp-image-119724" title="NewGowalla2" src="http://allthingsd.com/files/2011/09/NewGowalla2-190x285.png" alt="" width="190" height="285" /></p>
<p>But don&#8217;t call it &#8220;the &#8216;p&#8217; word &#8212; a pivot,&#8221; Williams begged. &#8220;It&#8217;s not like we&#8217;re doing a music streaming service!&#8221;</p>
<p>What might be difficult about this transition is that Gowalla is setting itself up to serve two separate audiences: Content creators and content consumers &#8212; groups whose interests and motivations may be quite different. For instance, I could see the new Gowalla guides being really interesting when I travel, but perhaps less so in my home city. There will also be a delicate dance between aggregating public &#8220;stories&#8221; and those that are published to friends only.</p>
<p>Williams said Gowalla has about two million registered users, with hundreds of thousands of them having used the service in the last couple weeks.</p>
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		<title>Foursquare Seeks New Fund Raising at $500 Million Valuation</title>
		<link>http://allthingsd.com/20110422/foursquare-seeks-new-fund-raising-at-500-million-valuation/</link>
		<comments>http://allthingsd.com/20110422/foursquare-seeks-new-fund-raising-at-500-million-valuation/#comments</comments>
		<pubDate>Fri, 22 Apr 2011 21:26:50 +0000</pubDate>
		<dc:creator>Spencer E. Ante</dc:creator>
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		<guid isPermaLink="false">http://voices.allthingsd.com/?p=39308</guid>
		<description><![CDATA[Foursquare is looking to raise fresh funds at a price that would value the three-year-old start-up at as much as $500 million, people familiar with the matter said.]]></description>
				<content:encoded><![CDATA[<p>In the latest sign of the Internet gold rush, location-based service Foursquare Labs Inc. is looking to raise fresh funds at a price that would value the three-year-old start-up at as much as $500 million, people familiar with the matter said.</p>
<p>That valuation could be a stretch for Foursquare, which gives users the ability to get deals or connect with friends by &#8220;checking in&#8221; wherever they are, but so far pulls in little revenue, the people said.</p>
<p>Chief Executive Dennis Crowley is leading the effort and would like to raise $20 million to $40 million, a person familiar with the matter said, though the amount could change depending on the ultimate level of interest in the round.</p>
<p><a href="http://online.wsj.com/article/SB10001424052748703387904576279380019110022.html#ixzz1KHzcsRn8">Read the rest of this post on the original site</a>.</p>
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		<title>You've Heard of &quot;Checking In.&quot; Now there's the &quot;Check Out.&quot;</title>
		<link>http://allthingsd.com/20110307/youve-heard-of-checking-in-now-theres-the-check-out/</link>
		<comments>http://allthingsd.com/20110307/youve-heard-of-checking-in-now-theres-the-check-out/#comments</comments>
		<pubDate>Tue, 08 Mar 2011 05:01:41 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[Bizzy]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[check out]]></category>
		<category><![CDATA[DealOn]]></category>
		<category><![CDATA[eMoney]]></category>
		<category><![CDATA[Facebook Places]]></category>
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		<category><![CDATA[Gadi Shamia]]></category>
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		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[ReachLocal]]></category>
		<category><![CDATA[recommendations]]></category>
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		<category><![CDATA[Tricia Duryee]]></category>
		<category><![CDATA[Yelp]]></category>

		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=3371</guid>
		<description><![CDATA[A new startup is launching a mobile application tonight that will allow restaurant-and-bar-goers the ability to "check out" to record their sentiments about the businesses they visit.]]></description>
				<content:encoded><![CDATA[<p>A new startup is launching a mobile application tonight that will allow restaurant-and-bar-goers the ability to &#8220;check out&#8221; to record their sentiments about the businesses they visit.</p>
<p><img class="alignright size-medium wp-image-3374" title="bizzy_checkout" src="http://emoney.allthingsd.com/files/2011/03/bizzy_checkout-182x300.jpg" alt="" width="182" height="300" />The &#8220;check-out&#8221; is dissimilar to the more familiar &#8220;check in.&#8221; Its purpose is to let your friends know whether you liked a place or hated it, whereas the &#8220;check in,&#8221; available from  Foursquare, Gowala, Facebook Places and others, is used for broadcasting your location to let your friends know where you are.</p>
<p>The check out feature is ultimately supposed to provide enough feedback to the service to understand your preferences, so it can make better recommendations the next time you’re out.</p>
<p>The application was developed by <a href="http://www.bizzy.com/pub/favorites">Bizzy</a>, a wholly-owned subsidiary of <a href="http://www.reachlocal.com/">ReachLocal</a>, which is a publicly held local online advertising company.</p>
<p>Bizzy, which launched only in November, is trying to create a service that&#8217;s more tailored to your specific tastes than Yelp or another provider. For instance, Gadi Shamia, Bizzy&#8217;s founder, president and general manager, said it should already know if you are a vegetarian or whether you like Mexican food.</p>
<p>Starting this evening, there will be an update available for the Bizzy application in both the iTunes and Android markets.</p>
<p>To “Check Out,” a user opens the application, picks the place they are currently at, and then ranks their experience based on one of three emoticons: a happy face, a so-so face or the sad face. If they have time, they can leave a more detailed description.</p>
<p>To make more accurate recommendations, Bizzy crunches the information it collects from its users to pair up similar tastes across its database in order to draw conclusions about what someone might like based on similar profiles.</p>
<p>The more check outs it can generate, the better its recommendations will become. Since the service launched in November, it&#8217;s collected more than 140,000 favorite places from Bizzy users, and has produced more than a million recommendations, Shamia said.</p>
<p>For now, Bizzy is focused on creating a consumer product and will figure out how to monetize it later, but the tie-ins to ReachLocal&#8217;s audience is fairly obvious.</p>
<p>Last month, <a href="http://emoney.allthingsd.com/20110215/done-deal-reachlocal-buys-dealon-for-10-million/">ReachLocal acquired DealOn Media</a>, a daily deals site for $10 million. Eventually, those deals could show up as sponsored links within the recommendations results on the Bizzy application. Shamia said it&#8217;s not live today, but you could imagine of the recommendations it generates for the user, one could be more appealing if it offered 30 percent off.</p>
<p>Bizzy, which has 17 employees, is funded exclusively by ReachLocal and has a separate headquarters in Sunnyvale, Calif.</p>
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		<title>App Way to Gripe (or Praise) About Service</title>
		<link>http://allthingsd.com/20110208/tello-customer-service-ratings-review/</link>
		<comments>http://allthingsd.com/20110208/tello-customer-service-ratings-review/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 22:54:14 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[businesses]]></category>
		<category><![CDATA[check in]]></category>
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		<category><![CDATA[Joe Beninato]]></category>
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		<category><![CDATA[Tello]]></category>
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		<category><![CDATA[testers]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/?p=1636</guid>
		<description><![CDATA[Katie looks at Tello, a new website and mobile app that encourages users to chime in on their customer-service experiences, good or bad.]]></description>
				<content:encoded><![CDATA[<p>Call it a flair for the dramatic or a love of telling and hearing juicy stories. Whatever the reason, people have a tendency to talk more about their bad customer-service experiences than the good ones.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=56FAA275-2EE8-42C7-966D-16DDE018F4E0&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={56FAA275-2EE8-42C7-966D-16DDE018F4E0}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>This week, I tested Tello (Tello.com), a new customer-service website and mobile app that encourages users to chime in on their customer-service experiences, good or bad. Businesses, or specific employees at those businesses, can be rated with a thumbs up or thumbs down and a detailed comment. </p>
<p>Tello was released in the Apple App Store this week, but I got special permission to test it early. It&#8217;s currently available for use at Tello.com, on other devices via mobile browsers at m.tello.com or as a native app on Apple&#8217;s iPhone, iPad and iPod Touch. Tello&#8217;s founder and CEO, Joe Beninato, said an Android app is due out this spring.</p>
<p>At first glance, Tello seems to be another location-based service like Foursquare or Gowalla, which encourage people to &#8220;check in&#8221; while they&#8217;re at a specific place to find friends who are checked in there, or to earn badges and titles for checking in there more than anyone else. Broader review sites like Yelp let people comment on various aspects of a place or experience. But people using these services aren&#8217;t rating customer service specifically.</p>
<p>On the upside, Tello&#8217;s narrow scope means people know they&#8217;re reading solely about customer service, without hearing numerous details about other aspects of a business. </p>
<div class="media-CENTER" style="width:360px"><a href="http://s.wsj.net/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" rel="lightbox" title="dsol2"><img src="http://s.wsj.net/public/resources/images/PJ-AZ273A_dsol2_G_20110208190440.jpg" width="360" height="240" style="float: none" alt="dsol2" /></a><br />
<br />
Screen for rating an employee</div>
<div class="media-CENTER" style="width:360px"><a href="http://s.wsj.net/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" rel="lightbox" title="dsol3"><img src="http://s.wsj.net/public/resources/images/PJ-AZ274A_dsol3_G_20110208190515.jpg" width="360" height="240" style="float: none" alt="dsol3" /></a><br />
<br />
A rating as seen on Tello</div>
<p>The downside to Tello is that it can be hard to sum up an entire experience without considering other factors involved. If someone visits the new Italian restaurant down the street and its ambiance and food are outstanding, yet the wait staff is deplorable, a thumbs up or thumbs down doesn&#8217;t tell the whole story. For expert complainers, or people who like more space for expressing their opinions, Tello may seem too succinct. Its app and home page display portions of comments along with user ratings, so if you waxed on for a thousand words about a hotel&#8217;s poor Wi-Fi, bad lighting and slow room service, most people wouldn&#8217;t see those remarks at a glance. </p>
<p>Part of Tello&#8217;s appeal is that it offers a peek in on customer-service experiences around the country, so before I flew to California this week I took a look at Tello to see what businesses are getting good ratings out there. Only a relatively small group of beta testers were using Tello when I was testing it, limiting the number of rated businesses. But this will improve as more people use the service.</p>
<p>The Tello app uses GPS to recognize a user&#8217;s location and then displays a list of nearby businesses; nearby, in this case, is defined as within two-tenths of a mile. If people type in the name of a business and search, this broadens the location range search to within five miles. </p>
<p>On a few occasions, including a trip to my Washington, D.C., neighborhood&#8217;s independent coffee shop, a Greek restaurant and a Potbelly Sandwich Shop, I came up empty handed when I looked for reviews of these places. Mr. Beninato explained this was because some aspects of the search engine weren&#8217;t finalized at the time I was testing, and in one case, I was too far away from the business. Sure enough, after a final update, I had better luck finding businesses. A business can be manually added to Tello by selecting a plus icon and typing in details including the business&#8217;s name and address. </p>
<div class="media-CENTER" style="width:360px"><a href="http://s.wsj.net/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" rel="lightbox" title="dsol1"><img src="http://s.wsj.net/public/resources/images/PJ-AZ272A_dsol1_G_20110208190402.jpg" width="360" height="240" style="float: none" alt="dsol1" /></a><br />
<br />
The Tello mobile app</div>
<p>As for rating individual employees, on most occasions, I didn&#8217;t think to ask the name of the person who helped me at the business so I could comment on their service. I did catch the name of a terrific waitress at the Greek restaurant because she signed the bill with a smiley face. In that case, I was able to make a specific comment about an employee, rather than a general comment about the restaurant. I gave Mara a thumbs up and commented she took time to make useful wine suggestions in the midst of a bustling evening with every table filled. The more I used Tello, the more I started to notice employees&#8217; names.</p>
<p>After using Tello over a period of time, each user builds up a personalized page of ratings, which is helpful for remembering which places are worth a return visit and which ones to avoid. Any Tello rating is, by default, instantly shared on the Tello.com site as well as to users of the app; it can be posted out to Facebook and Twitter in the same step.</p>
<p>Tello aspires to be more than the destination where happy customers go to cheer or wronged customers go to whine. An option on the screen where ratings comments are entered lets users request a reply from a business if they had a bad experience. When someone selects this option, Tello contacts the user via email and asks how he or she wants to be contacted by the business—email or phone—so the business has a chance to fix things. </p>
<p>Starting this spring, Tello plans to roll out new features aimed at businesses that will allow them to claim their business on Tello by going through a verification process. They will then be automatically notified of bad experiences so they can decide how to handle a customer&#8217;s problems. And in the future, customers who rate businesses might be able to receive coupons. </p>
<p>Another new feature due out this spring will let businesses add lists of employees for Tello users to see, which may help them remember who served them or how to spell an employee&#8217;s name. Employees who receive good ratings could be acknowledged and rewarded by their employers, motivating them to work harder.</p>
<p>Though Tello is just getting started, it could be an incredibly helpful service through which satisfied customers get to tell friends about their experiences—or disappointed customers get to complain with a chance of actually being heard. Just know that Tello&#8217;s thumbs up or thumbs down ratings don&#8217;t allow for much ambiguity. </p>
<p class="tagline">Watch a video with Katherine Boehret on Tello at WSJ.com/PersonalTech. Write to her at katie.boehret@wsj.com</p>
<p>Write to Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>Google Latitude Adds Check-Ins (How 2009!)</title>
		<link>http://allthingsd.com/20110201/google-latitude-adds-check-ins-how-2009/</link>
		<comments>http://allthingsd.com/20110201/google-latitude-adds-check-ins-how-2009/#comments</comments>
		<pubDate>Tue, 01 Feb 2011 18:13:14 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
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		<category><![CDATA[check in]]></category>
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		<category><![CDATA[Facebook]]></category>
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		<category><![CDATA[Ken Norton]]></category>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=3084</guid>
		<description><![CDATA[Today Google Latitude will give users the ability to share their location with friends and strangers by "checking in" to a particular establishment.]]></description>
				<content:encoded><![CDATA[<p>Today <a href="http://www.google.com/latitude">Google Latitude</a> will give users the ability to share their location with friends and strangers by &#8220;<a href="http://googlemobile.blogspot.com/2011/02/check-in-with-google-latitude.html">checking in</a>&#8221; to a particular establishment.</p>
<p>Many of the major location-based social networks launched in early 2009, including Latitude. But Latitude was different: Instead of asking users to manually check in, it continuously displayed their locations on a map in real time. The specificity of that information meant Latitude was primarily used for location-sharing with close friends and family.</p>
<p>Due in part to Google&#8217;s heft, the service is relatively popular; now available on all the big smartphone platforms, it has 10 million users who participate each month, compared with six million registered users for Foursquare.</p>
<p>Still, in the past year, just about every local-social pundit and competitor has announced a desire to go &#8220;<a href="http://www.google.com/search?sourceid=chrome&#038;ie=UTF-8&#038;q=beyond+the+check-in">beyond the check-in</a>.&#8221; In that context, Latitude&#8217;s move to catch up seems oddly timed.</p>
<p>Ken Norton, senior PM for Latitude, justified today&#8217;s change by saying Latitude users have been asking for check-ins. Plus (and this is no small thing), Google is associating check-ins with its Google Places project, which means Latitude now has a business model: Connecting its users to local merchants.</p>
<p>Google is not facilitating Latitude-specific deals yet (as companies like Facebook and Foursquare already do), but Norton said there&#8217;s nothing stopping merchants from giving a discount to people who check in frequently.</p>
<p><img src="http://networkeffect.allthingsd.com/files/2011/02/blog_map_mtv_list_friendscheckedin-180x300.png" alt="" title="blog_map_mtv_list_friendscheckedin" width="180" height="300" class="alignright size-medium wp-image-3089" />What&#8217;s different about Latitude&#8217;s version of check-ins? There are a few innovative tweaks that some users may prefer. Google will automatically detect when users are stationary in a place it considers a business, and send them a notification asking if they want to check in.</p>
<p>Also, (with user permission) Latitude supports automatic check-ins for common venues, as well as supporting &#8220;checking out&#8221; of a place when the users&#8217; location indicates they&#8217;ve left the building.</p>
<p>However, users cannot add locations; so, for instance, they can&#8217;t check into their homes (unless their homes are already businesses with Place pages).</p>
<p>And while Latitude is hopping on the trend, how about a sprinkle of gamification! Based on their participation, users can qualify to be a &#8220;Regular,&#8221; &#8220;VIP&#8221; or &#8220;Guru&#8221; of a specific establishment. However, there is no leaderboard or public acknowledgment of such users, yet.</p>
<p>Users can publish their locations to their public-facing Google Profile, if they want to share beyond their Latitude friend network. It&#8217;s expected that Google will increasingly include these public profiles in new social product launches.</p>
<p>The capability to check in on Latitude is only available on Android to start (through the new Google Maps 5.1 app), but should be coming to the BlackBerry, Symbian and iPhone, said Norton.</p>
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		<title>SCVNGR Rewarded With $15 Million From Investors</title>
		<link>http://allthingsd.com/20110104/scvngr-rewarded-with-15-million-from-investors/</link>
		<comments>http://allthingsd.com/20110104/scvngr-rewarded-with-15-million-from-investors/#comments</comments>
		<pubDate>Tue, 04 Jan 2011 13:30:55 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[Balderton Capital]]></category>
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		<category><![CDATA[check in]]></category>
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		<category><![CDATA[Seth Priebatsch]]></category>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=1119</guid>
		<description><![CDATA[SCVNGR has raised $15 million more in venture capital to continue building a mobile app that is part Foursquare and part FarmVille.]]></description>
				<content:encoded><![CDATA[<p>SCVNGR has raised $15 million in venture capital to continue building a mobile app that is part Foursquare and part FarmVille.</p>
<p><img src="http://emoney.allthingsd.com/files/2011/01/scvngr_android_2_5-180x300.png" alt="" title="SCVNGR Android app " width="180" height="300" class="alignright size-medium wp-image-1123" />The third round was led by Balderton Capital, with existing investors Google Ventures and Highland Capital Partners also participating. To date, the company has raised roughly $20 million.</p>
<p><a href="http://www.scvngr.com/">SCVNGR</a> lets users check-in to locations using their Android phone or iPhone, much like Foursquare does. The gaming component is that users earn rewards by participating in challenges that are often designed to bring gaming elements to real life.</p>
<p>A challenge may be something as easy as scanning a QR code or checking in, or as complicated as making origami art out of leftover foil from a burrito (and then taking a picture to prove it). A reward may include a discount from a local retailer or restaurant, or even a free cup of coffee (perhaps for multiple check-ins).</p>
<p>Seth Priebatsch, who calls himself the chief ninja of SCVNGR, says the capital comes after a year of achievements for the Cambridge, Mass.-based company.</p>
<p>After its first consumer-based apps launched this summer, it garnered half a million users after 20 weeks and is coming up on one million users soon. That builds on its enterprise business, which allows local businesses, universities, museums and others to create their own challenges for their customers or students. Those businesses often must license the software from SCVNGR.</p>
<p>UPDATE: Priebatsch declined to say what the company&#8217;s valuation was in the round, but <a href="http://techcrunch.com/2011/01/04/scvngr-raises-15-million-at-100mm-valuation/">TechCrunch reports</a> that it is hearing from one source that it was raised at a valuation of just over $100 million.</p>
<p>Priebatsch said the capital will support the 51-employee company&#8217;s growth, and will also be spent on exploring international opportunities and the development of further game mechanics that can make the apps more fun, rewarding and entertaining. The app will also soon come to the BlackBerry platform.</p>
<p>Priebatsch argues he&#8217;s building something much more compelling than a pure check-in app. &#8220;The appeal of a check-in as a standalone entity is really compelling for only a small portion of the total audience out there. This is something fun, unique, and something social. That’s a no-brainer.&#8221;</p>
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		<title>Meebo Finishes Series D at $27.5M</title>
		<link>http://allthingsd.com/20101221/meebo-finishes-series-d-at-27-5m/</link>
		<comments>http://allthingsd.com/20101221/meebo-finishes-series-d-at-27-5m/#comments</comments>
		<pubDate>Tue, 21 Dec 2010 20:33:13 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[Draper Fisher Jurvetson]]></category>
		<category><![CDATA[funding]]></category>
		<category><![CDATA[JAFCO]]></category>
		<category><![CDATA[Khosla Ventures]]></category>
		<category><![CDATA[Liz Gannes]]></category>
		<category><![CDATA[Meebo]]></category>
		<category><![CDATA[NetworkEffect]]></category>
		<category><![CDATA[platform]]></category>
		<category><![CDATA[round]]></category>
		<category><![CDATA[Sequoia Capital]]></category>
		<category><![CDATA[sharing]]></category>
		<category><![CDATA[Time Warner]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=1503</guid>
		<description><![CDATA[The content-sharing platform Meebo has completed its latest round of funding, the one we broke the news on last month. As reported previously, Khosla Ventures led the round, but now the total has been raised to $27.5 million from $25 million.]]></description>
				<content:encoded><![CDATA[<p><a href="http://networkeffect.allthingsd.com/files/2010/11/minibar_friends-01.png"><img class="alignright size-thumbnail wp-image-341" title="minibar_friends-01" src="http://networkeffect.allthingsd.com/files/2010/11/minibar_friends-01-150x150.png" alt="" width="150" height="150" /></a>The content-sharing platform Meebo has completed its latest round of funding, the one we <a href="http://networkeffect.allthingsd.com/20101116/exclusive-meebo-raises-25m-more/">broke the news on</a> last month. As reported previously, Khosla Ventures led the round, but now the total has been raised to $27.5 million from $25 million. Existing investors Sequoia Capital, Draper Fisher Jurvetson, Time Warner and Jafco also participated.</p>
<p>Mountain View, Calif.-based Meebo, which says it reaches a third of U.S. Internet users through its publishers, is preparing for a large-scale launch of its <a href="http://networkeffect.allthingsd.com/20101114/meebo-foursquarifies-the-web-with-check-ins/">Web check-in feature</a> next year to promote discovery of Web sites and reward loyalty to them.</p>
<p><em>Disclosure: AllThingsDigital uses the Meebo toolbar. </em></p>
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		<title>D: Dive Into Mobile: The Full Interview Video of Foursquare&#039;s Dennis Crowley</title>
		<link>http://allthingsd.com/20101215/d-dive-into-mobile-the-full-interview-video-of-foursquares-dennis-crowley/</link>
		<comments>http://allthingsd.com/20101215/d-dive-into-mobile-the-full-interview-video-of-foursquares-dennis-crowley/#comments</comments>
		<pubDate>Wed, 15 Dec 2010 17:05:57 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[acquisition]]></category>
		<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[California]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[competition]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[D: Dive Into Mobile]]></category>
		<category><![CDATA[Daniel Ek]]></category>
		<category><![CDATA[Dennis Crowley]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Dive Into Mobile Feature]]></category>
		<category><![CDATA[event]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[full]]></category>
		<category><![CDATA[funding]]></category>
		<category><![CDATA[geolocation]]></category>
		<category><![CDATA[hairdo]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[interview]]></category>
		<category><![CDATA[Justin Bieber]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[San Francisco]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Spotify]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=38555</guid>
		<description><![CDATA[It's a mobile-themed conference, so we naturally had to check in with Foursquare's Mayor-for-Life Dennis Crowley.

Get it? Check in? Ha!]]></description>
				<content:encoded><![CDATA[<p>As promised, <strong>All Things Digital</strong> will be publishing the full videos of the interviews we did last week at our <strong>D: Dive Into Mobile</strong> conference in San Francisco.</p>
<p>The first extension of the event, it produced some very newsy sessions. We&#8217;ll be posting them all this week and next.</p>
<p><a href="http://kara.allthingsd.com/files/2010/12/1118243066_3zoHF-M.jpeg"><img src="http://kara.allthingsd.com/files/2010/12/1118243066_3zoHF-M-200x300.jpg" alt="" title="1118243066_3zoHF-M" width="200" height="300" class="alignright size-medium wp-image-38556" /></a></p>
<p>Today, we check in&#8211;ha, ha, <em>get it</em>?&#8211;with <a href="http://networkeffect.allthingsd.com/20101207/dennis-crowley-live-at-dive-into-mobile/">Foursquare&#8217;s Dennis Crowley</a> (pictured here).</p>
<p>The co-founder and CEO of the popular social geolocation service was actually quite up-front about a wide range of topics, from acquisition interest to Foursquare&#8217;s recent funding to an analysis of the increasing competition for the innovative mobile service.</p>
<p>Crowley also talked a lot about where Foursquare is heading as a business.</p>
<p>And he took it well when BoomTown compared his hairdo to Justin Bieber&#8217;s.</p>
<p>Here&#8217;s the video:</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=2F8C7FC0-58A2-436B-B6D2-1B4E412AE5AD&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={2F8C7FC0-58A2-436B-B6D2-1B4E412AE5AD}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Next up: <a href="http://emoney.allthingsd.com/20101207/spotify-ceo-daniel-ek-at-dive-into-mobile">Spotify&#8217;s Daniel Ek</a>!</p>
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		<title>Dennis Crowley on the Difference Detween Dodgeball and Foursquare (Video)</title>
		<link>http://allthingsd.com/20101207/dennis-crowley-on-the-difference-detween-dodgeball-and-foursquare-video/</link>
		<comments>http://allthingsd.com/20101207/dennis-crowley-on-the-difference-detween-dodgeball-and-foursquare-video/#comments</comments>
		<pubDate>Tue, 07 Dec 2010 21:01:33 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[D]]></category>
		<category><![CDATA[Dive Into Mobile]]></category>
		<category><![CDATA[Dive Into Mobile 2010]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[couponing]]></category>
		<category><![CDATA[Dennis Crowley]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Dive Into Mobile Feature]]></category>
		<category><![CDATA[Dodgeball]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Foursquare]]></category>
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		<category><![CDATA[game]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[GPS]]></category>
		<category><![CDATA[Hamlet]]></category>
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		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[local]]></category>
		<category><![CDATA[off-the-grid]]></category>
		<category><![CDATA[Office]]></category>
		<category><![CDATA[passive]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=53904</guid>
		<description><![CDATA[If Dodgeball was, as founder Dennis Crowley claims, the perfect storm of bad timing, then his latest venture, Foursquare, is a sunny day. In the video after the jump, Crowley talks about the mechanics of merchant relationships, valuations and frothiness, and the difference between Dodgeball and Foursquare.]]></description>
				<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2010/12/crowley.jpg" alt="" title="crowley" width="150" height="150" class="alignright size-full wp-image-53912" />If Dodgeball was, as founder <a href="http://networkeffect.allthingsd.com/20101207/dennis-crowley-live-at-dive-into-mobile/">Dennis Crowley</a> claims, the perfect storm of bad timing, then his latest venture, Foursquare, is a sunny day. In the video below, Crowley talks about the mechanics of merchant relationships, valuations and frothiness, and the difference between Dodgeball and Foursquare.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=19A4EA96-1762-47FE-BCD7-5867C68F3C9B&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={19A4EA96-1762-47FE-BCD7-5867C68F3C9B}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Dennis Crowley Live at Dive Into Mobile</title>
		<link>http://allthingsd.com/20101207/dennis-crowley-live-at-dive-into-mobile/</link>
		<comments>http://allthingsd.com/20101207/dennis-crowley-live-at-dive-into-mobile/#comments</comments>
		<pubDate>Tue, 07 Dec 2010 16:14:44 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[Conferences]]></category>
		<category><![CDATA[D]]></category>
		<category><![CDATA[Dive Into Mobile]]></category>
		<category><![CDATA[Dive Into Mobile 2010]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[conference]]></category>
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		<category><![CDATA[D:Dive Into Mobile]]></category>
		<category><![CDATA[Dennis Crowley]]></category>
		<category><![CDATA[Dive Into Mobile Feature]]></category>
		<category><![CDATA[Dodgeball]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[Facebook]]></category>
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		<category><![CDATA[game]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[GPS]]></category>
		<category><![CDATA[Hamlet]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[Liz Gannes]]></category>
		<category><![CDATA[local]]></category>
		<category><![CDATA[NetworkEffect]]></category>
		<category><![CDATA[off-the-grid]]></category>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=975</guid>
		<description><![CDATA[With only nine Foursquare members currently checked in to our D:Dive Into Mobile conference, Foursquare CEO Dennis Crowley may be a little out of his usual element of adoring fans. But fresh from modeling Gap's new chunky cardigan in bus stop ads, Crowley is here to answer tough questions from All Things Digital chief Kara Swisher. Crowley's Foursquare now has 4.5 million users, a whopping 35 employees and $20 million in funding, and it recently opened a San Francisco office.]]></description>
				<content:encoded><![CDATA[<p><img src="http://networkeffect.allthingsd.com/files/2010/12/dennis-crowley-200x300-150x150.jpg" alt="" title="dennis-crowley-200x300" width="150" height="150" class="alignright size-thumbnail wp-image-979" />With only nine Foursquare members currently checked in to our <strong>D:Dive Into Mobile</strong> conference, Foursquare CEO Dennis Crowley may be a little out of his usual element of adoring fans. But fresh from modeling Gap&#8217;s new chunky cardigan in bus stop ads, Crowley is here to answer tough questions from <strong>All Things Digital</strong> chief Kara Swisher. Crowley&#8217;s Foursquare now has 4.5 million users, a whopping 35 employees and $20 million in funding, and it recently opened a San Francisco office.</p>
<p><strong>9:15 am</strong>: Kara: I gave you a hard time earlier this year.</p>
<p>Dennis: I noticed.</p>
<p>Kara: I called you the Hamlet of Web 2.0, because you didn&#8217;t know what you wanted to do. When you were raising funding, what was happening in your mind?</p>
<p>Dennis: We were focused on the product.</p>
<p><strong>9:16 am</strong>: We knew what we wanted the product to do, and I think we were figuring out what we wanted the company to be. We were choosing between funding and aligning with a bigger company.</p>
<p>Kara asks specifically about Yahoo and Facebook, and Dennis replies very non-specifically: &#8220;We talked to those company about hey, it would be interesting to work together.&#8221;</p>
<p><strong>9:18 am</strong>: Dennis: Dodgeball was the perfect storm of bad timing. In the N.Y. Google office, right after the IPO. I think we&#8217;d be smarter about structuring the deal now.</p>
<p>Kara: What&#8217;s the difference between Dodgeball and Foursquare? Didn&#8217;t you just sell the same company to Google and are now starting it again?</p>
<p>Dennis: Dodgeball was just dots on a map. After Google I worked at a company called Area Code, and (Foursquare co-founder) Naveen (Selvadurai) was working at a company called Socialight, building social guides. We brought a little of both into Foursquare.</p>
<p>Kara: You should do it again, and the next one should be called Tetherball.</p>
<p>Dennis: Actually, I wanted to name Dodgeball &#8220;Foursquare&#8221; back in the day, but some guy owned the domain.</p>
<p><strong>9:21 am</strong>: Dennis says Foursquare gets people to try new experiences and go to the gym more. &#8220;Our ultimate focus is about becoming the best social utility possible that overlaps with the real world. We&#8217;re not trying to build this amazing game.&#8221;</p>
<p><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/dive20101207-091251-2258/1118201549_M7UQA-S.jpg" width="300" height="200" alt="Dennis Crowley of foursquare" class="aligncenter photo" /></p>
<p>We didn&#8217;t think the mayor thing would blow up into what it is now. One of the things we&#8217;re most excited about tweaking is we&#8217;re getting really good at game mechanics and we want to overhaul them.</p>
<p><strong>9:24 am</strong>: Kara asks about improving incentives, and Crowley replies he wants to build a couponing engine that&#8217;s like a rewards engine on top of the stats.</p>
<p>&#8220;Everyone&#8217;s gotten a buyback from a bartender&#8221;&#8211;Foursquare wants to bring that online. (Crowley always seems to be assuming his NYC party scene is the model for the rest of the world.)</p>
<p><strong>9:26 am</strong>: Dennis, on making merchant relationships scalable: Foursquare now has a self-service system. Eventually all businesses will have TV screens that will integrate with Foursquare.</p>
<p>Also, developers are extending what Foursquare can do&#8211;for instance cab-sharing apps use Foursquare info to know who&#8217;s checked into nearby locations and may want to share a cab.</p>
<p><strong>9:29 am</strong>: What about competition? Dennis: It&#8217;s all about evangelism. The check-in itself isn&#8217;t interesting; it&#8217;s all about after the check-in. What is on the screen that you show, the deals, learning about what friends are ordering. He is most excited about recommendations, games and incentives.</p>
<p><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/dive20101207-091527-2211/1118201543_Hzvn8-S.jpg" width="300" height="200" alt="Dennis Crowley of foursquare" class="aligncenter photo" /></p>
<p>Dennis: We&#8217;re not raising money, though people have approached us. We have enough money to go through till the end of next year. The point is not to become profitable now, but to grow. When we figure out what is actually working on the local merchant front, then we&#8217;ll pull that lever. (Hmm&#8230;Groupon didn&#8217;t take quite so long to figure that one out!)</p>
<p>We don&#8217;t want to charge local merchants for a product that isn&#8217;t ready yet.</p>
<p><strong>9:32 am</strong>: Our business model is to create and sell tools to local merchants. Along the way we figured out other ways to make money, like getting brands involved to help explore the world through their lens.</p>
<p>Some more rapid-fire topics:</p>
<p><strong>Longer-term goals: </strong>We&#8217;re so focused on what happens before the end of the quarter.</p>
<p><strong>Facebook:</strong> We knew Facebook was going to do location for a long time. The question for us is how do we make our product as special as possible.</p>
<p><strong>Groupon:</strong> There are lessons we can learn from them and ways we can work together. We could easily pull Groupon deals into Foursquare and make them sweeter based on the stats behind them.</p>
<p><strong>Valuations and frothiness: </strong> Ours was around $100 million. For us the goal is to build products, not an amazing company; hopefully that will come out of it.</p>
<p>All start-ups have the same problems: We want to move faster, hire faster, revise the road map faster.</p>
<p><strong>9:38 am</strong>: Foursquare will have 40 people by Monday; we&#8217;re putting the pieces together. Crowley says he&#8217;s still focused on product and evangelism. I&#8217;m a lousy engineer, he says, but I&#8217;ve always been hands-on, and it&#8217;s been hard for me to delegate, but I am trying to do so with the team we have now.</p>
<p>Dennis: I have a solid idea of what the product will look like after two years. No idea if we&#8217;ll be sold or independent in five years. The most frustrating experience for me was having a lot of things we wanted to build with Dodgeball, and it was so frustrating not to be able to, and now we&#8217;re actually getting them done.</p>
<p><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/dive20101207-091636-2232/1118201672_VbCDF-S.jpg" width="300" height="200" alt="Dennis Crowley of foursquare" class="aligncenter photo" /></p>
<p>&#8220;I think location is underhyped. People don&#8217;t understand how the stuff that we&#8217;re building will help change the way people experience physical space.&#8221;</p>
<p><strong>9:41 am</strong>: Audience question about passive check-ins. &#8220;Ultimately that&#8217;s the way this stuff goes. It just doesn&#8217;t work very well. GPS isn&#8217;t smart enough to snap you to the right place at the right time.&#8221;</p>
<p>It&#8217;s also a matter of battery life. GPS and batteries need to be fixed before we can do that stuff.</p>
<p>Audience question about &#8220;off-the-grid check-ins.&#8221; Crowley says they&#8217;re below 20 percent of all check-ins, though he doesn&#8217;t know the number. He personally does it to leave breadcrumbs at all the places he&#8217;s been to, but when he doesn&#8217;t want people to come up to him when he&#8217;s having dinner with his girlfriend, for instance.</p>
<p>Also, he adds, about 20 percent of check-ins go to other networks like Facebook or Twitter. The Foursquare social graph is &#8220;much much tighter&#8221; and gets the majority of check-ins.</p>
<p>Question about devices. We haven&#8217;t built for iPad yet. Crowley just bought an Android phone. Ultimately, wants to treat all devices the same.</p>
<p>&#8220;Everyone thinks we&#8217;re a 200-person company, but there&#8217;s just not enough engineers to do all the stuff we want to do.&#8221;</p>
<p><strong>9:48 am</strong>: By the way, there are now 17 people checked in to <strong>D:Dive Into Mobile</strong> on Foursquare. Guess seeing Crowley in person was a good reminder!</p>
<p><ul style="list-style:none;"><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-BpZ3gr5/0/L/dive20101207-091251-2258-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-9J3x54s/0/L/dive20101207-091326-2269-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-MQ3RH28/0/L/dive20101207-091527-2211-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-7qzRCDn/0/L/dive20101207-091609-2228-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-6pCCnnV/0/L/dive20101207-091636-2232-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-J6jFMkp/0/L/dive20101207-091652-2241-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-s2wF9H4/0/L/dive20101207-091709-2244-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-5TntGvF/0/XL/dive20101207-091802-2251-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-p8fK3sN/0/L/dive20101207-091837-2282-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-KXXM6Ck/0/L/dive20101207-091857-2292-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-R6dXChk/0/XL/dive20101207-092453-2553-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-WwQXQZN/0/XL/dive20101207-092833-2574-XL.jpg" class="alignnone" width="413" height="620" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-6wMBRvT/0/L/dive20101207-092946-2581-L.jpg" class="alignnone" width="620" height="414" alt="" /></li><li><img src="http://d.smugmug.com/Dive-Into-Mobile/Speakers/Dennis-Crowley/i-DzDNSgq/0/L/dive20101207-093251-2583-L.jpg" class="alignnone" width="620" height="414" alt="" /></li></ul></p>
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		<title>The Anti-EBay? Yardsellr Closes $5 Million Series A Round</title>
		<link>http://allthingsd.com/20101122/yardsellr-closes-5-million-series-a-round/</link>
		<comments>http://allthingsd.com/20101122/yardsellr-closes-5-million-series-a-round/#comments</comments>
		<pubDate>Mon, 22 Nov 2010 15:00:07 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[News]]></category>
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		<category><![CDATA[Yardsellr]]></category>

		<guid isPermaLink="false">http://kara.allthingsd.com/?p=37580</guid>
		<description><![CDATA[Yardsellr is announcing today that it has closed a $5 million Series A funding round led by Accel Partners.

Harrison Metal, which is run by investor Michael Dearing and gave the social listings and transactions site seed financing last year, also participated in the round.

Yardsellr says it uses "social plumbing to power all interactions between buyers and sellers, although users create listings and consummate transactions."

Welcome to eBay, Facebook-style!]]></description>
				<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2010/11/Yardsellr.png"><img src="http://kara.allthingsd.com/files/2010/11/Yardsellr-275x107.png" alt="" title="Yardsellr" width="275" height="107" class="alignright size-medium wp-image-37587" /></a></p>
<p>Yardsellr is announcing today that it has closed a $5 million Series A funding round led by Accel Partners.</p>
<p>Harrison Metal, which is run by investor Michael Dearing and gave the social listings and transactions site seed financing last year, also participated in the round.</p>
<p><a href="http://yardsellr.com/">Yardsellr</a> says it uses &#8220;social plumbing to power all interactions between buyers and sellers, although users create listings and consummate transactions.&#8221;</p>
<p>Welcome to eBay, Facebook-style!</p>
<p>Online shopping with a social element is starting to boom, at least in terms of financings.</p>
<p>Earlier today, Svpply&#8211;a social retail discovery site stocked with stuff you and your friends think are cool&#8211;<a href="http://mediamemo.allthingsd.com/20101122/svpply-is-a-social-shopping-site-with-a-funny-name-good-buzz-and-a-new-funding-round/">got a $550,000 seed round</a> investment led by Spark Capital and Founder Collective, along with high-profile angels like Ron Conway, Foursquare co-founder Dennis Crowley and former Myspace co-President Jason Hirschhorn.</p>
<p>And Topguest, a check-in loyalty service that was founded just five months ago, announced last week that it <a href="http://kara.allthingsd.com/20101115/topguest-checks-in-with-2-million-series-a-round-and-peter-thiel-as-advisor/">nabbed $2 million in Series A funding</a>, as well as nabbing well-known Facebook investor Peter Thiel as an adviser.</p>
<p>Yardsellr takes yet another social tack, organizing the Internet shopping experience around &#8220;Blocks&#8221;&#8211;using the traditional neighborhood yard sale as an analog inspiration for innovation.</p>
<p>Blocks are micro-communities of people interested in the same products, determined via social networking, specifically following them on Twitter or liking them on Facebook.</p>
<p>Founder Daniel Leffel said in an email that it was better to organize this way  &#8220;instead of categories, because categories organize products while Blocks organize people.&#8221;</p>
<p>Then, he said, when sellers list items, for free, they go out into the feeds of members who have joined the relevant blocks. Sellers can then buy additional traffic to their listings.</p>
<p>Yardsellr also handles payments for sales, with the buyer paying a small transaction fee.</p>
<p>That&#8217;s opposite from eBay, where Leffel once worked. Several former eBay execs are also working at the start-up.</p>
]]></content:encoded>
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		<item>
		<title>Shopkick Checks In With Target&#8211;CEO Cyriac Roeding Talks About Social Shopping</title>
		<link>http://allthingsd.com/20101116/shopkick-checks-in-with-target-ceo-cyriac-roeding-talks-about-social-shopping/</link>
		<comments>http://allthingsd.com/20101116/shopkick-checks-in-with-target-ceo-cyriac-roeding-talks-about-social-shopping/#comments</comments>
		<pubDate>Tue, 16 Nov 2010 18:28:13 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[airline]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=37354</guid>
		<description><![CDATA[The idea of being rewarded for being a consumer is getting a lot of heat of late, as retailers seek to take advantage of the fast-moving social phenom among consumers, especially young ones.

Thus, a wide range of efforts to combine location-based mobile apps with purchasing, both online and offline.

Today, another company in the space, shopkick, announced it had added another store--Minneapolis-based Target--to its list of retailers deploying its platform and mobile app that gives you points for simply walking in a store.]]></description>
				<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2010/11/IMG_0142.jpg"><img src="http://kara.allthingsd.com/files/2010/11/IMG_0142-223x300.jpg" alt="" title="IMG_0142" width="223" height="300" class="alignright size-medium wp-image-37355" /></a></p>
<p>The idea of being rewarded for being a consumer is getting a lot of heat of late, as retailers seek to take advantage of the fast-moving social phenom among consumers, especially young ones.</p>
<p>Thus, a wide range of efforts to combine location-based mobile apps with purchasing, both online and offline.</p>
<p>Earlier this week, BoomTown posted on a funding for one such start-up, <a href="http://kara.allthingsd.com/20101115/topguest-checks-in-with-2-million-series-a-round-and-peter-thiel-as-advisor">Topguest</a>, which links check-ins with airline and hotel loyalty programs.</p>
<p>Today, another company in the space, shopkick, announced it had added another store&#8211;Minneapolis-based Target&#8211;to its list of retailers deploying its platform and mobile app.</p>
<p>As with customers of Macy&#8217;s, Best Buy and others, users of the shopkick app will receive points and other rewards, as well as instant mobile coupons, just for walking in the store.</p>
<p>The point being: Retailers need to reward foot traffic and not just purchases.</p>
<p>The Target partnership is limited now to 242 stores in the Chicago, Dallas, Los Angeles, Miami, Minneapolis, New York City and the San Francisco area.</p>
<p>Target will also offer scannable mobile coupons to customers for redemption at checkout.</p>
<p>It will be interesting to see how effective apps such as shopkick are as they roll out, as consumers test them.</p>
<p>Unlike others that offer quick deals&#8211;from Foursquare to Facebook to, now, <a href="http://kara.allthingsd.com/20101116/yahoo-announces-a-bunch-of-stuff-it-already-announced-except-local-deals-which-everyone-else-has-already-announced/">Yahoo</a>&#8211;shopkick uses its &#8220;kickbucks&#8221; as an enticement simply for being present in a store or scanning certain barcodes.</p>
<p>It&#8217;s certainly easy enough&#8211;my son, Louie, did it with ease and definite enjoyment&#8211;although a user does need to remember to fire up the app when entering a participating store.</p>
<p>There is also a small device retailers need to install need to make the shopkick ecosystem work.</p>
<p>CEO Cyriac Roeding, a former EVP for CBS&#8217; mobile unit, created the concept for the Menlo Park, Calif.-based start-up while an entrepreneur-in-residence at Kleiner Perkins.</p>
<p>The company has raised $20 million in venture funding from Kleiner&#8217;s iFund, longtime Silicon Valley investor Reid Hoffman, as well as Hoffman&#8217;s home at Greylock Partners.</p>
<p>Here is a video interview I did with Roeding about where shopkick is going next:</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=685FDFD7-D730-4D06-9E9F-A168A4F130C3&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={685FDFD7-D730-4D06-9E9F-A168A4F130C3}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Topguest Checks In With $2 Million Series A Round (And Peter Thiel as Adviser)</title>
		<link>http://allthingsd.com/20101115/topguest-checks-in-with-2-million-series-a-round-and-peter-thiel-as-advisor/</link>
		<comments>http://allthingsd.com/20101115/topguest-checks-in-with-2-million-series-a-round-and-peter-thiel-as-advisor/#comments</comments>
		<pubDate>Mon, 15 Nov 2010 15:33:57 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=37263</guid>
		<description><![CDATA[Topguest, a check-in loyalty service that was founded just five months ago, has gotten $2 million in Series A funding, as well as nabbing well-known Facebook investor Peter Thiel as an adviser.

Other investors in the round include: Thiel's Founders Fund, as well as angels such as Ron Conway, Keith Rabois, Jeff Clavier and Naval Ravikant.]]></description>
				<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2010/11/VA-Elevate-Image-FINAL.jpg"><img src="http://kara.allthingsd.com/files/2010/11/VA-Elevate-Image-FINAL-153x300.jpg" alt="" title="VA-Elevate-Image-FINAL" width="153" height="300" class="alignright size-medium wp-image-37264" /></a></p>
<p>Topguest, a check-in loyalty service that was founded just five months ago, has gotten $2 million in Series A funding, as well as nabbing well-known Facebook investor Peter Thiel as an adviser.</p>
<p>Investors in the round include: Thiel&#8217;s Founders Fund, as well as angels such as Ron Conway, Keith Rabois, Jeff Clavier and Naval Ravikant.</p>
<p>Topguest is exiting its beta phase today with partners that include Virgin America, Hilton, Wyndham Worldwide, Kimpton and others.</p>
<p>Using Topguest, those companies can offer deals, making large travel and hospitality loyalty programs social by plugging them into smartphones and geolocation.</p>
<p>Users check in with their existing services&#8211;such as Foursquare, Twitter, Facebook Places and Gowalla&#8211;in order to get benefits such as air miles for your Virgin Elevate account and hotel points for Hilton HHonors.</p>
<p>Topguest is competing in a crowded market, where a lot of such services are offering many kinds of deals.</p>
<p>The San Francisco start-up is most like another service aimed at retailers called Shopkick, where you get points when you check in to its mobile app.</p>
<p>Topguest said the differentiator is that it links into geolocation services already in use, instead of requiring another different check-in and offers points in already existing loyalty programs.</p>
]]></content:encoded>
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		<title>Hey Facebook, This Launch Better Not Be Boring</title>
		<link>http://allthingsd.com/20101115/hey-facebook-this-launch-better-not-be-boring/</link>
		<comments>http://allthingsd.com/20101115/hey-facebook-this-launch-better-not-be-boring/#comments</comments>
		<pubDate>Mon, 15 Nov 2010 09:09:37 +0000</pubDate>
		<dc:creator>Liz Gannes</dc:creator>
				<category><![CDATA[Media]]></category>
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		<guid isPermaLink="false">http://networkeffect.allthingsd.com/?p=347</guid>
		<description><![CDATA[Facebook on Monday plans to launch an email service for its users at a press event in San Francisco. The young company has really gotten way too into these show-and-tell events.]]></description>
				<content:encoded><![CDATA[<p>Facebook on Monday <a href="http://networkeffect.allthingsd.com/20101112/would-facebook-email-gmail-google-me/">plans</a> to launch an email service for its users at a press event in San Francisco.</p>
<p><img class="alignright size-medium wp-image-353" title="Zuckerbergdemo" src="http://networkeffect.allthingsd.com/files/2010/11/Zuckerbergdemo-e1289811865442-275x190.jpg" alt="" width="275" height="190" />The young company has really gotten way too into these show-and-tell events. The formula is down pat: The usual crowd of tech bloggers and mainstream media types, plus some partners, show up at Facebook&#8217;s Palo Alto, Calif., office park and wait around for an awkward amount of time. Mark Zuckerberg walks up to the front of the company cafeteria and gives unscripted remarks about how great a few new products are. Product managers come demo them, questions are asked, lunch is served.</p>
<p>This time, at least, the Facebook product launch is in San Francisco, where the Web 2.0 Summit kicks off a little later in the day. (Google CEO Eric Schmidt goes on stage a couple hours after the Facebook event ends.)</p>
<p>Certainly, worse things could happen to me than having to write about a new Facebook product. But if the company wants to make such a big deal about these launches, it should come up with some really great stuff and/or bunch it all together (see: Steve Jobs).</p>
<p><img class="alignleft size-thumbnail wp-image-298" title="image" src="http://networkeffect.allthingsd.com/files/2010/11/image-e1289577999411-150x142.png" alt="" width="150" height="142" />It&#8217;s not so much the events; it&#8217;s the products themselves. Facebook&#8217;s last few launches&#8211;coming out of a self-imposed &#8220;lockdown&#8221; period of intense product development and much overtime work by employees&#8211;haven&#8217;t knocked any socks off: A gaming platform redesign, the Places check-in tool, a revised Groups feature, a way for users to download their archive of activity on the service, the Kleiner Perkins sFund launch (which Facebook got roped into hosting), single sign-on for mobile, the beginnings of a deals platform. And there were a few launches made sans event: Facebook Questions, high-resolution photos, etc.</p>
<p>All these are nice enough but, at best, slow-burn products. So far, none of them dramatically impact the way the majority of users value and experience Facebook.</p>
<p>That&#8217;s because many of them are fringe products; for instance, Pew says <a href="http://pewresearch.org/pubs/1793/geosocial-location-based-service-foursquare-gowalla">only 4 percent</a> of U.S. online adults have ever shared their location with friends using a mobile device. Surely, Facebook can raise those user numbers, but location-sharing is not a mainstream activity and won&#8217;t be for a long time.</p>
<p>Still, even as I am bitching, I am setting Facebook up to succeed, because email is actually a mainstream product. The company will have to come through on the feature front, but there&#8217;s a good chance tomorrow&#8217;s launch could actually matter.</p>
<p>We can only hope.</p>
<p><em>Please see the disclosure about Facebook in <a href="http://allthingsd.com/about/liz-gannes/">my ethics statement</a>.</em></p>
<p><em>Image courtesy Flickr user <a href="http://www.flickr.com/photos/scobleizer/5143640842/">Robert Scoble</a>.</em></p>
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		<title>Foursquare&#039;s Crowley Talks About a Real NY Marathon Badge (Coming Soon to a D: Dive Into Mobile Near You)</title>
		<link>http://allthingsd.com/20101112/foursquares-crowley-talks-about-a-real-ny-marathon-badge-coming-soon-to-a-d-dive-into-mobile-near-you/</link>
		<comments>http://allthingsd.com/20101112/foursquares-crowley-talks-about-a-real-ny-marathon-badge-coming-soon-to-a-d-dive-into-mobile-near-you/#comments</comments>
		<pubDate>Fri, 12 Nov 2010 16:57:50 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[badge]]></category>
		<category><![CDATA[BoomTown]]></category>
		<category><![CDATA[check in]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[D: Dive Into Mobile]]></category>
		<category><![CDATA[Dennis Crowley]]></category>
		<category><![CDATA[developer]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Dive Into Mobile Feature]]></category>
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		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[New York]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=37200</guid>
		<description><![CDATA[So what did Foursquare co-founder and CEO Dennis Crowley do when he was running the New York Marathon last week?

Three guesses and the first two don't count: He checked in to the popular geolocation service from every mile marker on the 26-mile route.

Of course he did.]]></description>
				<content:encoded><![CDATA[<p><a href="http://kara.allthingsd.com/files/2010/11/IMG_0149.jpg"><img src="http://kara.allthingsd.com/files/2010/11/IMG_0149-223x300.jpg" alt="" title="IMG_0149" width="223" height="300" class="alignright size-medium wp-image-37201" /></a></p>
<p>So what did Foursquare co-founder and CEO Dennis Crowley do when he was running the New York Marathon last week?</p>
<p>Three guesses and the first two don&#8217;t count: He checked in to the popular geolocation service from every mile marker on the 26-mile route.</p>
<p><em>Of course he did.</em> (And you can <a href=" http://www.flickr.com/photos/dpstyles/5150633217/">see how here</a>.)</p>
<p>It was, I will admit, somewhat charming, as Crowley most certainly was when I interviewed him onstage at a mobile conference earlier this week.</p>
<p>He also gave a very interesting talk about the future of Foursquare, painting a picture of a virtuous ecosystem of third-party developers helping to take the start-up into a place that&#8217;s much more than just a badge game and check-in service.</p>
<p>I have definitely given Crowley a bit of a hard time about a bunch of stuff, including taking the New York-based service from a hot mess of a trend to a cool necessity for consumers.</p>
<p>And, in the video below, he&#8217;s starting to make a very credible argument about how the company will evolve, even as it fights off intense competition from other rivals and, most especially, social networking giant Facebook&#8217;s Places offering.</p>
<p>I will be interviewing Crowley again at <a href="http://allthingsd.com/d/dive-into-mobile/"><strong>D: Dive Into Mobile</strong></a> on December 7 in San Francisco, where we will delve into Foursquare&#8217;s future even more.</p>
<p>Until then, enjoy the video interview I did, including Crowley showing off his <em>real</em> New York Marathon prize:</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=2621AC34-B26C-4F30-A5CA-E841353650D8&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={2621AC34-B26C-4F30-A5CA-E841353650D8}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
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		<title>Liveblogging the Facebook Mobile Event: Single Sign-On for Social</title>
		<link>http://allthingsd.com/20101103/liveblogging-the-facebook-mobile-event-single-sign-on/</link>
		<comments>http://allthingsd.com/20101103/liveblogging-the-facebook-mobile-event-single-sign-on/#comments</comments>
		<pubDate>Wed, 03 Nov 2010 17:55:54 +0000</pubDate>
		<dc:creator>Kara Swisher</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
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		<category><![CDATA[Andrew Mason]]></category>
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		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Barack Obama]]></category>
		<category><![CDATA[Ben Parr]]></category>
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		<category><![CDATA[Brandee Barker]]></category>
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		<guid isPermaLink="false">http://kara.allthingsd.com/?p=36691</guid>
		<description><![CDATA[BoomTown arrived late to the Facebook mobile event for the press due to traffic related to the parade for the San Francisco Giants' World Series victory--and where I would much rather be right now.

Go Giants!

In any case, I am here in the cafeteria of Facebook again, where the company continues its attempts to take over the known digital universe before Google does.

The latest parry: Single sign-on!]]></description>
				<content:encoded><![CDATA[<p><img src="http://kara.allthingsd.com/files/2010/11/imgres.jpeg" alt="" title="imgres" width="225" height="225" class="alignright size-full wp-image-36698" /></p>
<p>BoomTown arrived late to the Facebook mobile event for the press due to traffic related to the parade today for the San Francisco Giants&#8217; World Series victory&#8211;and where I would much rather be right now.</p>
<p><em>Go Giants!</em></p>
<p><strong>10:53 am PT:</strong> In any case, I am here in the cafeteria of Facebook again, where the company continues its attempts to take over the known digital universe before Google does.</p>
<p>Currently, the social networking giant notes &#8220;200 million people around the world are now actively using Facebook from a phone, more than triple the number just one year ago.&#8221;</p>
<p>Thus, some new tries of a lot of stuff, such as single sign-on.</p>
<p>Meaning you sign on a Facebook and it signs you on all over the Web (or at least at those in partnership with the company).</p>
<p>Such as at Groupon and Zynga.</p>
<p>This single sign-on stuff has been tried by many before, a kind of Holy Grail of the Web, and where everyone has failed.</p>
<p>But it also the proverbial camel&#8217;s nose poking in your digital tent.</p>
<p>As in, the whole Facebook body is surely coming in next.</p>
<p>Facebook&#8217;s exec in charge of all this, Eric Tseng, talks about a virtuous circle of single sign-on, happy users and happy developers, sounding as if this is the single biggest problem facing humanity.</p>
<p>A password crisis! Silicon Valley to the rescue!</p>
<p>Perhaps the only issue the now damaged administration of President Barack Obama could actually get some legislation passed on now.</p>
<p><img src="http://kara.allthingsd.com/files/2010/11/San_Francisco_Giants_Logo1.jpeg" alt="" title="San_Francisco_Giants_Logo" width="150" height="152" class="alignleft size-full wp-image-36712" /></p>
<p>&#8220;My fellow Americans, we have too long be stuck in a miasma of forgetting which name of our dog we used for our password plus the number one&#8230;&#8221;</p>
<p>How much do I want to be at Giants parade right now? <em>Much!</em></p>
<p><strong>11:02 am:</strong> Next, we move onto more ability to show your location to friends on Facebook better and make sense of it by opening location APIs.</p>
<p>More heavy pontificating about what a disaster it is that we cannot properly see where our friends are on Facebook in the real world.</p>
<p>Of course, this leaves out the pertinent point that my &#8220;friends&#8221; on Facebook are exactly those I do not want to run into at the Starbucks on El Camino Real in Palo Alto, Calif.</p>
<p>Loopt Founder Sam Altman comes up to show off the integration with Facebook Places, where this problem is solved anyway.</p>
<p>&#8220;We believe data wants to be unified,&#8221; says Altman.</p>
<p>Certainly if you are the Borg, you want it to be unified. Me, not so much.</p>
<p><strong>11:11 am:</strong> Now comes the attempted Groupon-killer from Facebook, which is creatively called &#8220;Deals.&#8221;</p>
<p>This is essentially allowing Facebook Places to locate a person and then merchants to offer deals when a user is nearby via a platform offered by Facebook.</p>
<p>You can do individual deals, such as getting a beer at a bar when you check in. Then, there is a loyalty deal on the phone, taking the place of that dog-eared card you always lose.</p>
<p>And there is the &#8220;friend deal.&#8221; This is not friends with benefits, sadly.</p>
<p>It means if you check in and bring a lot of folks, one eats free&#8211;which sounds just a little naughty.</p>
<p>Also, there is one deal type related to charity.</p>
<p><img src="http://kara.allthingsd.com/files/2010/11/standard-fit-gap-jeans.jpeg" alt="" title="standard fit gap jeans" width="260" height="345" class="alignright size-full wp-image-36714" /></p>
<p>For the Gap, for example, you get a free jeans if you are among the first 10,000 to check in at a Gap store. There are 500 million Facebook users, so you do the math.</p>
<p>Essentially, it is about getting stuff if you check in, including experiences.</p>
<p>So, just like little white mice in Facebook&#8217;s lab, we push the button, we get the cheese. Sigh.</p>
<p>But I wonder if I check in right now, I can be transported to the Giants parade via a time machine. Now that might be something worth handing over my privacy to Facebook.</p>
<p>&#8220;The big takeaway for today is that there is obviously a lot of change in the social space,&#8221; says Facebook CEO and Co-founder Mark Zuckerberg. &#8220;You can rethink any product area and make it be social.&#8221;</p>
<p>Indeed, you can. And Facebook obviously is going to be plowing on through a lot of them in order to solidify its stranglehold on the consumer.</p>
<p><strong>11:23 am:</strong> Q&#038;A!</p>
<p>The first question is on privacy and third-party developers giving up your location.</p>
<p>Yes, that!</p>
<p>Zuckerberg makes assurances that the current privacy steps now in place are working just fine and also users need to consent.</p>
<p>&#8220;The place information about people is not public,&#8221; he says.</p>
<p>There is question from Ben Parr of Mashable, about whether there is an iPad app for Facebook coming.</p>
<p>&#8220;It&#8217;s not mobile&#8230;it is a computer,&#8221; declares Zuckerberg, dismissing the very good question.</p>
<p>&#8220;I think Apple would disagree with you,&#8221; countered Parr, correctly.</p>
<p>&#8220;Well, <em>sorry</em>,&#8221; said Zuckerberg with more than a little bit of snark.</p>
<p>For a second, he sounds just like the guy from the Facebook movie.</p>
<p>But Zuckerberg quickly declares his love of Apple products and apologizes, although he should not have as it was a funny exchange.</p>
<p>A question about single sign-on. Zuckerberg notes that it has been tried, but the experience was bad.</p>
<p>&#8220;What we think is going to happen now is that it is so easy when it works, it is a whole different experience,&#8221; he said, comparing it to the way YouTube made video uploading on the Web easier.</p>
<p><img src="http://kara.allthingsd.com/files/2010/11/images1.jpeg" alt="" title="images" width="225" height="225" class="alignleft size-full wp-image-36715" /></p>
<p>Zuckerberg&#8217;s goal is that all apps become social, which is also a virtuous circle for Facebook, of course.</p>
<p>A question about the deals offer. It seems for Zuckerberg that Facebook is not getting a cut from retailers right now, as Groupon does.</p>
<p><em>Ruh-roh</em>, Andrew Mason!</p>
<p>Zuckerberg then notes that the Places offering is going well, without giving a lot of specifics.</p>
<p>At the end, PR maven Brandee Barker wraps it up by saying what I have been thinking this entire time:</p>
<p>&#8220;Go Giants!&#8221;</p>
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