Survey: AT&T Drops Three Times as Many Calls as Verizon

After a brief respite, AT&T is back in the news again for claims of poor wireless service. Despite a concerted effort to improve connection reliability and circuit capacity, the carrier is still receiving low marks for dropped-call frequency, a key indicator of wireless customer satisfaction.
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AT&T Ranked Last in Consumer Reports’ Best Cellphone Service Survey

The annual survey of wireless customer satisfaction from Consumer Reports hits the streets this week and it doesn’t have much good to say about AT&T. In a canvass of more than 50,000 readers spanning 26 U.S. cities, the organization found the carrier had the lowest customer-satisfaction rating in 19 cities surveyed.
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