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	<title>AllThingsD &#187; consumers</title>
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		<title>PayPal Says It's Full Speed Ahead on Mobile Payments After President Resigns</title>
		<link>http://allthingsd.com/20120206/paypal-says-its-full-speed-ahead-on-mobile-payments-after-president-resigns/</link>
		<comments>http://allthingsd.com/20120206/paypal-says-its-full-speed-ahead-on-mobile-payments-after-president-resigns/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 15:00:37 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[American Express]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[cafe]]></category>
		<category><![CDATA[clothing store]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[credit cards]]></category>
		<category><![CDATA[David Marcus]]></category>
		<category><![CDATA[deals]]></category>
		<category><![CDATA[digital wallet]]></category>
		<category><![CDATA[eBay]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[grocery store]]></category>
		<category><![CDATA[hardware store]]></category>
		<category><![CDATA[Home Depot]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[MasterCard]]></category>
		<category><![CDATA[mobile payments]]></category>
		<category><![CDATA[near-field communications]]></category>
		<category><![CDATA[NFC]]></category>
		<category><![CDATA[offers]]></category>
		<category><![CDATA[PayPal]]></category>
		<category><![CDATA[perks]]></category>
		<category><![CDATA[pin codes]]></category>
		<category><![CDATA[point of sales]]></category>
		<category><![CDATA[register]]></category>
		<category><![CDATA[retailers]]></category>
		<category><![CDATA[Scott Thompson]]></category>
		<category><![CDATA[Shopping Showcase]]></category>
		<category><![CDATA[slideshow]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[Verizon Wireless]]></category>
		<category><![CDATA[visa]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=171569</guid>
		<description><![CDATA[PayPal's VP of Mobile David Marcus makes the case for why its mobile payments strategy will prevail in a market surrounded by incumbents.]]></description>
			<content:encoded><![CDATA[<p>When Scott Thompson <a href="http://allthingsd.com/20120104/confirmed-yahoo-names-paypal-head-scott-thompson-as-new-head/">announced he was stepping down</a> as president of PayPal to become CEO of Yahoo, the company was shocked.</p>
<p><img class="alignright size-medium wp-image-168801" title="A pin code is used to confirm the transaction." src="http://allthingsd.com/files/2012/01/IMG_5666-380x253.jpg" alt="" width="380" height="253" />But a month later, both PayPal and its parent company eBay say they have the depth of leadership necessary to execute its plan to enter the world of in-store payments.</p>
<p>In an interview, David Marcus, PayPal&#8217;s VP of mobile, made the case for why its mobile payments strategy will prevail in a market surrounded by incumbents like Visa, MasterCard and American Express, as well as new entrants like Google.</p>
<p>On the matter of Thompson&#8217;s departure, he downplayed the role of one executive.</p>
<p>&#8220;The strategy wasn&#8217;t one man&#8217;s thing,&#8221; he argued. &#8220;It was a shock for 24 to 48 hours, but we control our destiny, and it&#8217;s about execution now. So far, so good.&#8221;</p>
<p>In addition to speaking to Marcus and several other executives, <strong>AllThingsD</strong> got an exclusive look at <a href="http://allthingsd.com/20120206/paypal-says-it-is-full-speed-ahead-into-mobile-payments-a-month-after-president-resigns/">the company&#8217;s newly constructed &#8220;Shopping Showcase,&#8221;</a> which will be used to demonstrate to potential partners how it envisions next-generation payments will occur at the register.</p>
<p>From the ground floor of the company&#8217;s San Jose headquarters, it has built several realistic-looking facades, including a hardware store, a grocery store, a clothing store and cafe; users can walk from one experience to the next. I also tried out the experience of making a real purchase at Home Depot, where it is currently being piloted at many San Jose-area stores. (<a href="http://allthingsd.com/20120206/paypal-says-it-is-full-speed-ahead-into-mobile-payments-a-month-after-president-resigns/">See the slideshow here</a>.)</p>
<p>To be sure, Thompson&#8217;s departure was abrupt. He gave <a href="http://allthingsd.com/20120104/ceo-john-donahoe-talks-about-on-whats-next-for-ebays-paypal-after-scott-thompsons-surprise-exit-to-yahoo/">PayPal only 15 hours’ notice</a> before the planned announcement that January morning by Yahoo.</p>
<p>But the company now maintains that its strategy for the next two years had long since been cemented, making it much easier to absorb the blow.</p>
<p>Over the next few years, PayPal will be trying to take its online relationship with 106 million consumers worldwide into the physical payments world, by extending its digital wallet services to cash registers at grocery stores, hardware stores and other retail locations.</p>
<p>It plans to do this through a series of different technologies, including PIN codes, credit cards and other services.</p>
<p>Meanwhile, other providers are trying to attack the market using near field communication, where users will tap their mobile phone at the register in order to pay.</p>
<p>Google, Visa, MasterCard and a consortium of wireless carriers, including AT&amp;T, Verizon Wireless and T-Mobile, are all working on similar solutions, which will require retailers and consumers to upgrade their point-of-sale technology and mobile phones, respectively.</p>
<p>&#8220;Yes, NFC will be useful, and we&#8217;ll be there, but today we are trying to do more than replace swiping with tapping,&#8221; Marcus said.</p>
<p>He envisions shopping becoming a more fluid experience. Today, you pick out the items you want, place them in your shopping cart and then stand in line at the checkout.</p>
<p>But in the future, he asks, why couldn&#8217;t that change? What if you paid for items in the store&#8217;s aisles, or purchased them online before picking them up in the store?</p>
<p>NFC can be restrictive, because you have to be at a physical location in order to tap a terminal and pay.</p>
<p>The scenarios are possible, given how fast things are already changing.</p>
<p>Last year, PayPal exceeded its own expectations, reaching $4 billion in mobile payment volume. This year, it expects to increase that to $7 billion. One of those purchases last year was a $40,000 backhoe, which someone bought using PayPal on their phone.</p>
<p>&#8220;By the time NFC catches up, we will be in a world that will move away from the point-of-sales terminal,&#8221; he predicts.</p>
<p>As with PayPal&#8217;s traditional business, it expects to make money on fees, also called the interchange rate, which the retailer is responsible for paying. Its goal is not to provide a cheaper solution than the incumbents. Rather, it wants to provide other perks that will help retailers and provide incentive for the retailers to want to work with PayPal.</p>
<p>Such perks could include platforms that will allow the retailers to offer loyalty programs, shopping lists, credit options or coupons.</p>
<p>&#8220;If you add a payment method that adds 30 to 40 percent more volume [in business to the retailer], then the interchange doesn&#8217;t matter,&#8221; Marcus said.</p>
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		<title>Here's How PayPal Is Pitching Mobile Payments to Major Retailers (Slideshow)</title>
		<link>http://allthingsd.com/20120206/paypal-says-it-is-full-speed-ahead-into-mobile-payments-a-month-after-president-resigns/</link>
		<comments>http://allthingsd.com/20120206/paypal-says-it-is-full-speed-ahead-into-mobile-payments-a-month-after-president-resigns/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 14:30:42 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[American Express]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[cafe]]></category>
		<category><![CDATA[clothing store]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[credit cards]]></category>
		<category><![CDATA[David Marcus]]></category>
		<category><![CDATA[digital wallet]]></category>
		<category><![CDATA[eBay]]></category>
		<category><![CDATA[featured post]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[grocery store]]></category>
		<category><![CDATA[hardware store]]></category>
		<category><![CDATA[Home Depot]]></category>
		<category><![CDATA[Industry Moves]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[MasterCard]]></category>
		<category><![CDATA[mobile payments]]></category>
		<category><![CDATA[near-field communications]]></category>
		<category><![CDATA[NFC]]></category>
		<category><![CDATA[offers]]></category>
		<category><![CDATA[PayPal]]></category>
		<category><![CDATA[perks]]></category>
		<category><![CDATA[pin codes]]></category>
		<category><![CDATA[point of sales]]></category>
		<category><![CDATA[register]]></category>
		<category><![CDATA[retailers]]></category>
		<category><![CDATA[Scott Thompson]]></category>
		<category><![CDATA[Shopping Showcase]]></category>
		<category><![CDATA[slideshow]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[Verizon Wireless]]></category>
		<category><![CDATA[visa]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=168764</guid>
		<description><![CDATA[Check out the photos from a recent visit to PayPal's San Jose headquarters, where AllThingsD got an exclusive peek at the company’s brand-new “Shopping Showcase."]]></description>
			<content:encoded><![CDATA[<p>During a recent visit to PayPal&#8217;s San Jose headquarters, I got an exclusive look at the company&#8217;s brand-new Shopping Showcase.</p>
<p><img src="http://allthingsd.com/files/2012/01/IMG_5647-380x253.jpg" alt="" title="The push notification talk you into stopping at nearby coffee bar." width="380" height="253" class="alignright size-medium wp-image-168774" />Completed two weeks ago, the showcase is designed to woo major retailers and other potential partners that may be considering adopting PayPal&#8217;s mobile payments services.</p>
<p>The room includes several realistic-looking facades, including a hardware store, a cafe, a grocery store and a clothing retailer.</p>
<p>In each scenario, it demonstrates how it uses a mix of new technologies, offers and loyalty programs to make it faster and easier to and pay and stay engaged with the retailer.</p>
<p>What you won&#8217;t see is demonstrations of near field communications, which is a technology being used by many of its competitors. (To learn why it is not using NFC, <a href="http://allthingsd.com/20120206/paypal-says-its-full-speed-ahead-on-mobile-payments-after-president-resigns/?preview=true">read an interview with PayPal&#8217;s VP of Mobile David Marcus, coming later today</a>.)</p>
<p>I also visited Home Depot in San Jose to buy something using my PayPal account. The service is now live at many of the Bay Area hardware stores.</p>
<p>Today, PayPal is one of the leading online payments companies, with 106 million users worldwide; but this year, the eBay-owned company is attempting to move offline, by partnering with retailers like Home Depot and other major chains to be announced later this year.</p>
<p><strong>Here are the photos from the Shopping Shopping Showcase and Home Depot shopping visits:</strong></p>
<p><div class="clearing"></div>


<p><a href="http://allthingsd.com/20120206/paypal-says-it-is-full-speed-ahead-into-mobile-payments-a-month-after-president-resigns/"><img src="http://allthingsd.com/files/2012/01/IMG_5653-380x253.jpg" alt="View the slideshow" title="View the slideshow" /><br />View the slideshow</a></p>

</p>
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		<title>An Online Marketplace for Everyday Household Items Snags $3.6 Million</title>
		<link>http://allthingsd.com/20120131/an-online-marketplace-for-everyday-household-items-snags-3-6-million/</link>
		<comments>http://allthingsd.com/20120131/an-online-marketplace-for-everyday-household-items-snags-3-6-million/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 17:00:17 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Alice.com]]></category>
		<category><![CDATA[Alice.es]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[coupons]]></category>
		<category><![CDATA[diapers]]></category>
		<category><![CDATA[Diapers.com]]></category>
		<category><![CDATA[dog food]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[household goods]]></category>
		<category><![CDATA[investors]]></category>
		<category><![CDATA[shopping]]></category>
		<category><![CDATA[toothpaste]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=169032</guid>
		<description><![CDATA[Alice.com, an online marketplace for household goods ranging from diapers to dog food to toothpaste, has raised $3.6 million in funding. A bit like Amazon-owned Diapers.com, the Middleton, Wis.-based company allows big brands to use the platform to connect with consumers and offer coupons. The round, coming from a group of Spanish investors, closely follows Alice's expansion to Europe through Alice.es. The company has raised $18.2 million to date.]]></description>
			<content:encoded><![CDATA[<p>Alice.com, an online marketplace for household goods ranging from diapers to dog food to toothpaste, has raised $3.6 million in funding. A bit like Amazon-owned Diapers.com, the Middleton, Wis.-based company allows big brands to use the platform to connect with consumers and offer coupons. The round, coming from a group of Spanish investors, closely follows Alice&#8217;s expansion to Europe through Alice.es. The company has raised $18.2 million to date.</p>
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		<title>Google Spends for New Consumer Education Campaign</title>
		<link>http://allthingsd.com/20120117/google-spends-for-new-consumer-education-campaign/</link>
		<comments>http://allthingsd.com/20120117/google-spends-for-new-consumer-education-campaign/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 22:33:22 +0000</pubDate>
		<dc:creator>Tom Loftus</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[cookies]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[Good to Know]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[privacy]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=164433</guid>
		<description><![CDATA[Google today rolled out a new effort designed to educate consumers on technology terms like “cookies” and “IP addresses” and explain a few things about privacy online.]]></description>
			<content:encoded><![CDATA[<p>Google today rolled out a new effort designed to educate consumers on technology terms like “cookies” and “IP addresses” and explain a few things about privacy online.</p>
<p>Google calls its effort “Good to Know,” and it’s a continuation of a campaign that began in Europe in the fall. Beyond the obligatory website, which features how-to videos, the campaign incorporates online and print advertisements in newspapers and magazines nationwide as well as advertisements for straphangers in New York and Washington D.C. subway stations. Google says Good to Know is its largest consumer education campaign. A Google spokesman said the company is spending “tens of millions of dollars.”</p>
<p><a href="http://blogs.wsj.com/digits/2012/01/17/google-spends-for-new-consumer-education-campaign/">Read the rest of this post on the original site »</a></p>
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		<title>Tweeting Without Fear</title>
		<link>http://allthingsd.com/20111209/tweeting-without-fear/</link>
		<comments>http://allthingsd.com/20111209/tweeting-without-fear/#comments</comments>
		<pubDate>Fri, 09 Dec 2011 08:00:25 +0000</pubDate>
		<dc:creator>Elizabeth Holmes</dc:creator>
				<category><![CDATA[Social]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[Elizabeth Holmes]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=152202</guid>
		<description><![CDATA[Who would have thought typing such short messages could be so tricky?]]></description>
			<content:encoded><![CDATA[<p>Who would have thought typing such short messages could be so tricky?</p>
<p>By now, even the stodgiest companies have found their way onto Twitter. They have discovered it isn&#8217;t just another marketing channel with a funny name, it&#8217;s more like a conversation they need to join or risk losing influence over how consumers view them or their brands.</p>
<p>The service, which lets users send 140-character texts, or &#8220;tweets,&#8221; to people who have signed up to follow them, has proved to be an effective way to reach younger consumers and to help build a brand.</p>
<p><a href="http://online.wsj.com/article/SB10001424052970204319004577086140865075800.html?mod=WSJ_Tech_LEFTTopNews">Read the rest of this post on the original site</a></p>
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		<title>Digital Snickers Alert: Google Wallet Is Coming to a Vending Machine Near You</title>
		<link>http://allthingsd.com/20111201/digital-snickers-alert-google-wallet-is-coming-to-a-vending-machine-near-you/</link>
		<comments>http://allthingsd.com/20111201/digital-snickers-alert-google-wallet-is-coming-to-a-vending-machine-near-you/#comments</comments>
		<pubDate>Thu, 01 Dec 2011 16:00:09 +0000</pubDate>
		<dc:creator>Lauren Goode</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[cantaloupe]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[field]]></category>
		<category><![CDATA[goode]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Wallet]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Near Field Communication]]></category>
		<category><![CDATA[Nexus]]></category>
		<category><![CDATA[NFC]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[snacks]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[vending machine]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=148839</guid>
		<description><![CDATA[But will it save snacks from vending machine spiral purgatory?]]></description>
			<content:encoded><![CDATA[<p>There might now be one less reason to kick the office vending machine &#8212; consumers will soon be able to pay for their snacks with a smartphone, as well as send real-time complaints about their Snickers stuck in a spiral.</p>
<p>Cantaloupe Systems, a Bay Area-based start-up that provides tech services for vending machine operators, has been working to deploy near field communication-enabled payment terminals at vending machines in San Francisco, Chicago and the mid-Atlantic region. </p>
<p>But not for hungry Apple iPhone users, since the NFC technology that is being installed only works with Google&#8217;s one-tap payments app for Android-based smartphones, called Google Wallet.</p>
<p><a href="http://allthingsd.com/20111201/digital-snickers-alert-google-wallet-is-coming-to-a-vending-machine-near-you/googlevending/" rel="attachment wp-att-148947"><img src="http://allthingsd.com/files/2011/11/GoogleVending-380x253.png" alt="" title="GoogleVending" width="380" height="253" class="alignright size-medium wp-image-148947" /></a></p>
<p>Cantaloupe co-founder Anant Agrawal said that Google Wallet-equipped vending machines will feature prominent stickers so consumers know which machines work with the app, and that eventually operators and even Google could send coupons and rewards to users as they purchase snacks. </p>
<p>For vending operators in the U.S. &#8212; there have long been such technologies in places like Japan &#8212; one-tap mobile phone payment could be a much-needed boost. From 2008 to 2010, vending machine sales fell 18 percent to $19.25 billion, according to an industry report from Automatic Merchandiser.</p>
<p>This is attributed mainly to a high U.S. unemployment rate &#8212; fewer people working means fewer people in offices, and office purchases account for 80 percent of all vending machine spending. Consumers are apparently not buying snacks at theme parks and airports, either.  </p>
<p>Still, using a smartphone to pay at vending machines is a long way from becoming office protocol. Google Wallet is currently only available on one smartphone, the Sprint Nexus S 4G phone.</p>
<p>And while Cantaloupe said it has installed 6,000 NFC bezels so far, that&#8217;s a small percentage of the 80,000 machines in Cantaloupe&#8217;s network, and an even smaller fraction of the six million vending machines across the country.</p>
<p>In addition, while industry reports show vending operators are investing in new technology, many still don&#8217;t even accept credit card payments, because the benefits of easier payments don&#8217;t outweigh the transaction fees on low-margin items such as snacks. </p>
<p>Nonetheless, some think the ability to offer more coupons and rewards in the future is worth the investment in the tech now.</p>
<p>Mark Stein &#8212; whose company, Mark Vend, operates 2,000 vending machines in businesses, hospitals and universities in the Chicago area &#8212; plans to install NFC-enabled bezels on half of his machines by early 2012.</p>
<p>&#8220;It takes a long time to get the infrastructure out there,&#8221; he said. &#8220;But as more and more people do mobile banking, I think they&#8217;ll want to do more purchasing with their mobile phones.&#8221;</p>
<p>High-tech vending machines might have another benefit, too. With the introduction of compatible mobile apps, consumers could potentially request that certain items be included in the next round of snacks, and send immediate complaints when a machine is malfunctioning.</p>
<p>In other words, no more snacks stuck in vending machine purgatory.</p>
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		<title>Zappos Founder Focuses on Brand Loyalty for His Next Gig</title>
		<link>http://allthingsd.com/20111116/zappos-founder-focuses-on-brand-loyalty-for-his-next-gig/</link>
		<comments>http://allthingsd.com/20111116/zappos-founder-focuses-on-brand-loyalty-for-his-next-gig/#comments</comments>
		<pubDate>Wed, 16 Nov 2011 16:12:16 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[badges]]></category>
		<category><![CDATA[brand loyalty]]></category>
		<category><![CDATA[brands]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[Dethrone]]></category>
		<category><![CDATA[flash sales]]></category>
		<category><![CDATA[Gilt Groupe]]></category>
		<category><![CDATA[ideeli]]></category>
		<category><![CDATA[Nick Swinmurn]]></category>
		<category><![CDATA[Nike]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[RNKD]]></category>
		<category><![CDATA[Ross]]></category>
		<category><![CDATA[Rue La La]]></category>
		<category><![CDATA[T.J. Maxx]]></category>
		<category><![CDATA[ultimate fighting]]></category>
		<category><![CDATA[Zappos]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=144794</guid>
		<description><![CDATA[As soon as Nike started to sell its merchandise on Zappos, founder Nick Swinmurn stopped wearing Adidas and became a fan -- he has about 50 pairs of Nike shoes in his closet.]]></description>
			<content:encoded><![CDATA[<p>As soon as Nike agreed to start selling merchandise on Zappos, founder Nick Swinmurn stopped wearing Adidas and became a huge fan of the Nike brand.</p>
<p><img class="alignright size-medium wp-image-144797" title="RNKD_Nick" src="http://allthingsd.com/files/2011/11/RNKD_Nick-208x285.png" alt="" width="208" height="285" /></p>
<p>&#8220;I have about 50 pairs of Nikes in my closet, and it seemed to me like I should be treated differently by Nike than a customer who has zero pairs,&#8221; he said.</p>
<p>The thought inspired Swinmurn to start <a href="http://www.rnkd.com">RNKD</a>, which is launching in beta today. Customers can create profiles and upload pictures of items of clothing they already own by snapping a picture and designating brands and where they bought each piece.</p>
<p>&#8220;The idea was to bridge the gap between consumers and brands by using what people already have in their closets,&#8221; Swinmurn said.</p>
<p>Users will be rewarded with badges and points for uploading photos, and will have the opportunity to win gift cards based on their participation. Swinmurn believes brands could use RNKD as a way to offer clothing at a discount to their most dedicated fans.</p>
<p>The emphasis is on the brand, rather than the store at which the apparel was purchased, which is how many other loyalty programs are designed.</p>
<p>Swinmurn, who left Zappos before it was sold to Amazon, also gained inspiration for RNKD after starting a small clothing line called Dethrone, which creates gear and clothing for practitioners of mixed martial arts. He said he sells 99 percent of the apparel to small shops. &#8220;We have no idea who walks into the shops and buys the product,&#8221; he said.</p>
<p>Swinmurn is hoping to tip the market on its head. Brands are already giving discounts on clothing at stores like Ross and T.J. Maxx, and on online flash sales sites like Gilt Groupe, ideeli and Rue La La. But those discounts aren&#8217;t being given to the biggest fans of the brands.</p>
<p>Instead, Swinmurn argues, discounts should go to consumers who deserve them.</p>
<p>RNKD is based in San Francisco, and is self-funded by Swinmurn, who has an engineering team of one.</p>
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		<title>Many Outlets, One Voice</title>
		<link>http://allthingsd.com/20111114/many-outlets-one-voice/</link>
		<comments>http://allthingsd.com/20111114/many-outlets-one-voice/#comments</comments>
		<pubDate>Mon, 14 Nov 2011 12:45:05 +0000</pubDate>
		<dc:creator>Sarah E. Needleman</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[franchisers]]></category>
		<category><![CDATA[outlets]]></category>
		<category><![CDATA[Sarah E. Needleman]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=143619</guid>
		<description><![CDATA[When it comes to social media, franchisers are making sure their franchisees speak with one voice.]]></description>
			<content:encoded><![CDATA[<p>When it comes to social media, franchisers are making sure their franchisees speak with one voice.</p>
<p>Lots of businesses are putting together social strategies. But franchisers face unique problems, since they&#8217;re made up of multiple units. Without an overall company policy, franchisees may adopt different online approaches, potentially causing confusion for consumers.</p>
<p>So, franchisers are implementing systemwide strategies and policies on what to post and how to react to company-related chatter. In some cases, they monitor social-media traffic and jump in to resolve disputes or answer complaints about outlets.</p>
<p><a href="http://online.wsj.com/article/SB10001424052970204777904576650721367025108.html?mod=WSJ_Tech_LEFTTopNews">Read the rest of this post on the original site &#187;</a></p>
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		<title>A Guide for PC Buyers Not Looking for a Tablet</title>
		<link>http://allthingsd.com/20111109/a-guide-for-pc-buyers-not-looking-for-a-tablet/</link>
		<comments>http://allthingsd.com/20111109/a-guide-for-pc-buyers-not-looking-for-a-tablet/#comments</comments>
		<pubDate>Thu, 10 Nov 2011 02:02:27 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Acer]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Asus]]></category>
		<category><![CDATA[battery]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[Core i3]]></category>
		<category><![CDATA[Core i5]]></category>
		<category><![CDATA[Core i7]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[HDMI]]></category>
		<category><![CDATA[laptop guide]]></category>
		<category><![CDATA[laptops]]></category>
		<category><![CDATA[Lenovo]]></category>
		<category><![CDATA[MacBook Air]]></category>
		<category><![CDATA[memory]]></category>
		<category><![CDATA[processor]]></category>
		<category><![CDATA[solid-state drives]]></category>
		<category><![CDATA[SSD]]></category>
		<category><![CDATA[thin]]></category>
		<category><![CDATA[touchscreen]]></category>
		<category><![CDATA[Ultrabooks]]></category>
		<category><![CDATA[USB 3.0]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Windows 8]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=142638</guid>
		<description><![CDATA[Walt's annual fall laptop buyers' guide offers tips for wading through the technobabble involved in buying a computer.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re shopping for a laptop this autumn, you&#8217;ll find most of the capabilities and prices in the sluggish market unchanged. You&#8217;ll still likely be considering whether it&#8217;s time to get a tablet instead of a new laptop.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=1D1C52E2-DEDB-46AC-A8DE-797557C3E90E&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1D1C52E2-DEDB-46AC-A8DE-797557C3E90E}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>But if you&#8217;re focused on a Windows machine, and you look carefully, you&#8217;ll see that a new class of portable PC is beginning to appear. It&#8217;s called the &#8220;ultrabook,&#8221; and is essentially the Windows version of Apple&#8217;s popular, nearly four-year old MacBook Air—an ultraskinny, light, speedy, versatile laptop with long battery life.</p>
<p>The arrival of the ultrabook is a welcome development, not only because it spices up the market, but because I consider the MacBook Air the best all-around consumer laptop available, and anything that emulates it is a good idea, if done well.</p>
<p>There are only a few ultrabooks available this season and they aren&#8217;t for everybody. Most have limited storage and, like the MacBook Air, are priced near the $1,000 range—rich territory in a tight economy where Apple buyers seem comfortable, though not many others. Still, this new class of Windows laptop is the only fundamentally fresh choice in the laptop market. </p>
<p>If the price is too high, you should be able to get a capable major-brand laptop for between $500 and $800, with plenty of storage and memory.</p>
<p>My annual fall laptop buyers&#8217; guide today offers tips for wading through the technobabble in computer ads, and in online and physical stores. As always, these tips are for average consumers doing common tasks, such as email, Web browsing, social networking, general office productivity, photos, music, videos and simple games. This guide isn&#8217;t meant for corporate buyers, or for hard-core gamers or serious media producers.</p>
<div class="media-CENTER" style="width:553px"><img src="http://online.wsj.com/public/resources/images/PJ-BD705_PTECHj_G_20111109175737.jpg" width="553" height="369" alt="PTECHjp" /><br />
<br />
The recently unveiled Asus Zenbook</div>
<p><strong>The tablet question</strong>: Tablets like Apple&#8217;s iPad 2 and Samsung&#8217;s Galaxy Tab 10.1 can perform many, though not all, of the functions of a laptop. Most tablet lovers find themselves reaching for their laptops less often to do things like email. If your budget is limited and you&#8217;re thinking of shelling out $500 for a full-size tablet, consider whether you can put off getting a new laptop this year instead of buying both.</p>
<p><strong>Future Windows</strong>: If you&#8217;re shopping for a Windows laptop, be aware that in 2012, Microsoft will offer a new version of Windows, called Windows 8, with a radical new multitouch interface that makes use of a touch screen. The software giant stresses that Windows 8 won&#8217;t require such a screen, and will still work with a mouse or touch pad. But unless you have a laptop with a multi-touch screen, you won&#8217;t be able to take advantage of the Windows 8 touch-screen features.</p>
<p><strong>Ultrabooks</strong>: Four companies make this class of laptop: Acer, Lenovo, Asus and, shortly, Toshiba. These machines are under 0.8 inch thick, weigh less than three pounds, and generally claim long battery life and almost-instant startup times. All run Windows 7; none has a touch screen. Like the MacBook Air, they use solid-state drives (though some combine these with standard hard disks) and have screens of either 11 inches or 13 inches. Prices generally run from around $900 to $1,100.</p>
<p><strong>Windows vs. Mac</strong>: Mac laptops cost more and offer less variety than Windows laptops. The least expensive Mac laptop is $999, while a few stripped-down Windows portables can be had for under $300. Well-equipped Windows laptops start at $500 to $600. But Apple laptops combine beauty, ruggedness and long battery life with good customer service. Macs also come with better built-in software, including the new Lion operating system, which includes some tablet-like features. And they can run Windows, at extra cost. </p>
<p>Finally, Mac users don&#8217;t fear viruses and other malicious software, because virtually none work on the Mac.</p>
<p><strong>Memory</strong>: Get at least 4 gigabytes of memory, or RAM, on a new Windows computer. On a Mac, most consumers can get away with 2 gigabytes.</p>
<p><strong>Processors</strong>: Intel&#8217;s latest chips are the i3, i5, and i7 Core models. But a laptop with chips from rival AMD, or older Intel dual-core chips, also is OK.</p>
<p><strong>Graphics</strong>: Usually less expensive machines have wimpier graphics hardware, and costlier ones have more powerful graphics. Better graphics can make your whole machine faster, because more and more software is designed to offload general processing tasks onto the graphics chips.</p>
<p><strong>Hard disks</strong>: A 320-gigabyte hard disk should be the minimum on most PCs. Solid-state disks, like those in the new ultrabooks or the MacBook Air, generally come in sizes of 128 GB or 256 GB. They omit moving parts and use flash memory to store your files, as on a smartphone or tablet. They are costlier, but faster, and use less power.</p>
<p><strong>Ports</strong>: Many PCs now come with a port called HDMI, which makes linking to a high-definition TV easy. There is a new, much faster USB port, called USB 3.0, but few peripheral devices can use it. And Apple has introduced yet another high-speed connector that has little practical use so far, called Thunderbolt.</p>
<p>As always, be wary of sales pitches and don&#8217;t buy more laptop than you need.</p>
<p class="tagline">Email Walt at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>. </p>
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		<title>Square Tweaks Mobile Payments -- Now Hands-Free!</title>
		<link>http://allthingsd.com/20111102/square-tweaks-mobile-payments-now-hands-free/</link>
		<comments>http://allthingsd.com/20111102/square-tweaks-mobile-payments-now-hands-free/#comments</comments>
		<pubDate>Wed, 02 Nov 2011 14:00:56 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[applications]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[credit cards]]></category>
		<category><![CDATA[iOS 5]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Megan Quinn]]></category>
		<category><![CDATA[merchants]]></category>
		<category><![CDATA[mobile payments]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[Square]]></category>
		<category><![CDATA[swipe]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=139277</guid>
		<description><![CDATA[In the mobile payments game of one-upmanship, Square has thrown down the gauntlet by making mobile payments hands-free.]]></description>
			<content:encoded><![CDATA[<p>With mobile payments, we&#8217;ve seen the tap, the swipe, the passcode and all sorts of other innovations.</p>
<p><img class="alignright size-medium wp-image-139284" title="square_register" src="http://allthingsd.com/files/2011/11/square_register-380x229.png" alt="" width="380" height="229" />But in this game of one-upmanship, Square has thrown down the gauntlet by announcing this morning that it has made the payment process hands-free.</p>
<p>The San Francisco company, <a href="http://allthingsd.com/20110628/look-at-all-those-zeros-square-raises-100-million-at-1-billion-valuation/">which was recently valued at $1 billion</a>, said it has made it as easy to pay as saying your name.</p>
<p>A new version of its application, called <a href="https://squareup.com/cardcase">Card Case</a>, will leverage geo-fencing capabilities in Apple&#8217;s latest operating system update for the iPhone. The technology will identify when a person is within 100 meters of a favorite merchant.</p>
<p>Square&#8217;s Director of Products Megan Quinn explains that when a shopper is within range, a tab at that establishment will automatically open &#8212; without that person ever touching his or her iPhone. Once the user places an order and goes to pay, all they have to do is give their name.</p>
<p><img class="alignleft size-medium wp-image-139285" title="Cheers_(Where_Everybody_Knows_Your_Name)" src="http://allthingsd.com/files/2011/11/Cheers_Where_Everybody_Knows_Your_Name-281x285.png" alt="" width="281" height="285" />The merchant will see on its iPad that a tab has been opened in that person&#8217;s name from inside the Square app.</p>
<p>Once a customer gets outside of the 100-meter range again, the tab will automatically close, whether a transaction was conducted or not. In theory, this means it would only be open for a few minutes if the shopper simply walked by a coffee shop and didn&#8217;t stop.</p>
<p>In addition to having to have an iPhone with the latest operating system, the consumer will also have to designate shopping establishments at which tabs could be automatically opened.</p>
<p>Since Square opened it up eight weeks ago, 20,000 merchants nationwide have joined the Card Case app&#8217;s directory.</p>
<p>In May, Square unveiled its mobile payments strategy for small retailers, including the iPhone and Android applications for consumers and the iPad software for merchants. Before that, <a href="http://allthingsd.com/20110523/square-launches-payments-system-that-obsoletes-registers-and-wallets/">it had focused primarily</a> on allowing small businesses to accept credit cards using a swipe accessory plugged into a smartphone&#8217;s headphone jack.</p>
<p>Quinn said the most obvious benefits to the new features are speed and ease of use; however, there&#8217;s a more touchy-feely reason, too. &#8220;We&#8217;ve removed the artifacts from the experience, so it&#8217;s about the interaction between the merchant and the customers.&#8221;</p>
<p>In other words, it&#8217;s like walking into Cheers, where everybody knows your name.</p>
<p>[Photo credit: <a href="http://en.wikipedia.org/wiki/File:Theme_From_Cheers_(Where_Everybody_Knows_Your_Name).jpg">Wikipedia</a>.]</p>
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		<title>Facebook's Brand of Loyalty</title>
		<link>http://allthingsd.com/20111003/facebooks-brand-of-loyalty/</link>
		<comments>http://allthingsd.com/20111003/facebooks-brand-of-loyalty/#comments</comments>
		<pubDate>Mon, 03 Oct 2011 11:30:24 +0000</pubDate>
		<dc:creator>Emily Steel</dc:creator>
				<category><![CDATA[Social]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[Emily Steel]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Lithium Technologies]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[Merkle]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=127496</guid>
		<description><![CDATA[Companies have spent the past few years trying to amass Facebook fans for their products and services. Now they're trying to figure out how to squeeze value out of them.]]></description>
			<content:encoded><![CDATA[<p>Companies have spent the past few years trying to amass Facebook fans for their products and services. Now they&#8217;re trying to figure out how to squeeze value out of them.</p>
<p>That&#8217;s prompting marketing companies to develop new offerings that seek out more detailed information about Facebook fans, with the aim of sending targeted messages, offers and promotions.</p>
<p>Merkle Inc., Lithium Technologies Inc. and other marketing companies are helping companies build applications for consumers to download on Facebook, which will allow customers to access a company&#8217;s loyalty program, what promotions they might qualify for and check their points. In exchange, the consumer gives the company permission to access their personal information like name, gender and email address on the social-networking site.</p>
<p><a href="http://online.wsj.com/article/SB10001424052970204612504576607073618498708.html?mod=WSJ_Tech_LEFTTopNews">Read the rest of this post on the original site &#187;</a></p>
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		<title>Wrapp to Open Up Its New Group-Gifting Service in the U.S.</title>
		<link>http://allthingsd.com/20110927/wrapp-to-open-up-its-new-group-gifting-service-in-the-u-s/</link>
		<comments>http://allthingsd.com/20110927/wrapp-to-open-up-its-new-group-gifting-service-in-the-u-s/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 23:48:46 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Andreas Ehn]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[daily deals]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[group buying]]></category>
		<category><![CDATA[Groupon]]></category>
		<category><![CDATA[Hjalmar Winbladh]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[Sendit]]></category>
		<category><![CDATA[Spotify]]></category>
		<category><![CDATA[Sweden]]></category>
		<category><![CDATA[Wrapp]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=125642</guid>
		<description><![CDATA[You've heard of group buying, where large masses of people commit to buying something at a discounted price. Here comes a company pitching the idea of group gifting.]]></description>
			<content:encoded><![CDATA[<p>You&#8217;ve heard of &#8220;group buying,&#8221; where large masses of people commit to buying something at a discounted price. Now a company is pitching the idea of &#8220;group gifting.&#8221;<img class="alignright size-medium wp-image-125650" title="wrapp_gift" src="http://allthingsd.com/files/2011/09/wrapp_gift-231x285.png" alt="" width="231" height="285" /></p>
<p>A Swedish-based company called Wrapp is creating a new way for people to easily give gift cards to their friends through social channels like Facebook, where mutual acquaintances will also be able to contribute additional funds to the card if they wish.</p>
<p>To provide incentive to consumers, Wrapp is partnering with retailers to give the first $5 or $10 off the card.</p>
<p>The logic is that no one will actually give only the minimum. But even if they do, it might drive traffic to the stores and get consumers to buy something when they normally might not have.</p>
<p>Wrapp was founded by a number of successful entrepreneurs from companies you&#8217;ve probably heard of.</p>
<p>The company&#8217;s co-founder and CEO, Hjalmar Winbladh, previously helped start Sendit, a mobile Internet company purchased by Microsoft; he later co-founded Rebtel, a mobile VoIP company. Also participating is Andreas Ehn, the founding CTO of music phenom Spotify, and Carl Fritjofsson, an advisor to Groupon.se.</p>
<p><img class="alignleft size-medium wp-image-125651" title="Wrapp-10-Kassa" src="http://allthingsd.com/files/2011/09/Wrapp-10-Kassa-146x285.png" alt="" width="146" height="285" /></p>
<p>The service launched two weeks ago in Sweden, and now the executives are focused on launching in the U.K. and the U.S. before the end of the year.</p>
<p>&#8220;Gift cards are a $100 billion business in the U.S., and it has not had that many innovations,&#8221; Winbladh said. &#8220;It went from a piece of paper with manual logs to a piece of plastic that is integrated with the cash register. It&#8217;s still a physical product.&#8221;</p>
<p>There&#8217;s a ton of social-gifting sites experimenting with different models, including Giftiki, Thoughful, Shareagift, Friendfund, Friendgiftr and eBay&#8217;s Gifts Project.</p>
<p>Here&#8217;s how Wrapp works: Download the app to either an iPhone or Android phone; log in to your Facebook account; click on a friend, who might be celebrating a birthday or anniversary; pick from one of the gift cards available, which can be targeted based on the intended recipient and contribute as much money as you want.</p>
<p>The recipient will receive a message on their Facebook wall, saying that they have received a gift. Other friends will see the message and have the chance to contribute.</p>
<p>The recipient then shows the mobile application at check-out to redeem it.</p>
<p>Windbladh said many of the gift cards will come with $5 already stored on them.</p>
<p>&#8220;If I&#8217;m cheap, maybe other common friends will add more money, or maybe I will add more money. The average gift card in the U.S. is $20 to $30,&#8221; he said.</p>
<p>But he figures, if someone walks into the store, that&#8217;s cheaper than most advertising campaigns.</p>
<p>Wrapp is focused on partnering with large big-box retailers, like Best Buy or Target, which have large marketing campaigns, an interest in seeing their brand on Facebook, and absolutely no interest in offering a daily deal on Groupon or one of its competitors.</p>
<p>The business model it is proposing to retailers is that Wrapp doesn&#8217;t get paid until someone redeems the gift card. Then if someone uses it, Wrapp collects a commission on both what the retailer&#8217;s contributed to the card and what others contributed beyond that.</p>
<p>So far, the company has raised seed funding from Swedish angels, and is looking to raise money in the next three to six months to support the roll-out in the U.S. Today, it has 15 employees, but will be beefing up its presence in San Francisco for its U.S. launch.</p>
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		<title>BuyWithMe Attempts to Link Daily Deals to Customer Loyalty</title>
		<link>http://allthingsd.com/20110927/buywithme-attempts-to-link-daily-deals-to-customer-loyalty/</link>
		<comments>http://allthingsd.com/20110927/buywithme-attempts-to-link-daily-deals-to-customer-loyalty/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 16:22:43 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[BuyWithMe]]></category>
		<category><![CDATA[Card Linked Offers]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[daily deals]]></category>
		<category><![CDATA[Groupon]]></category>
		<category><![CDATA[LivingSocial]]></category>
		<category><![CDATA[merchant]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[voucher]]></category>
		<category><![CDATA[vouchers]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=125371</guid>
		<description><![CDATA[One of the biggest unknowns in the daily deals business is figuring out the lifetime value of an offer for a merchant. BuyWithMe believes it has come up with a solution.]]></description>
			<content:encoded><![CDATA[<p>One of the biggest unknowns in the daily deals business is figuring out the lifetime value of an offer for a merchant.</p>
<p><img class="alignright size-medium wp-image-105712" title="visacards_imagesofmoney" src="http://allthingsd.com/files/2011/08/visacards_imagesofmoney-213x285.png" alt="" width="213" height="285" />Does it bring in new customers? And will they ever come back?</p>
<p>Certainly the giants in the industry, like Groupon and LivingSocial, will have to grapple with these problems, but for now, it appears that the smaller players in the space are being more vocal about how to close the loop.</p>
<p>New York-based <a href="http://www.buywithme.com">BuyWithMe</a> is announcing today that it is rolling out card-linked offers to some of its merchants. By doing so, merchants will have the ability to track the success of a promotion and reward loyal customers who return to their stores after redeeming the initial vouchers.</p>
<p>San Francisco-based Bloomspot <a href="http://allthingsd.com/20110516/another-groupon-clone-bloomspot-says-theres-room-for-one-more/">also talks about the concept of rewarding consumers</a> who spend more or return to the merchant after the deal is sold.</p>
<p>The card-linked offer space is not new.</p>
<p>It is similar to the way your credit card company offers you discounts on rental cars or hotel rooms. But now <a href="http://allthingsd.com/20110803/the-next-groupon-killer-might-your-bank-or-even-a-hotel/">many companies are trying to open it up</a> as a third-party ad network, which will be able to create discounts and offers that are tailored for individuals based on their actual spending habits.</p>
<p>In the same way, BuyWithMe hopes to be able to give its merchants access to aggregated information that will allow them to track the success of the promotion.</p>
<p>For instance, BuyWithMe says merchants will now be able to get answers to key questions: Did customers spend more than the value of the voucher at redemption? Did customers return to make repeat purchases? How much did the average customer spend? What is the most popular day of the week to redeem the voucher? And what is the average lifetime value of a customer?</p>
<p>BuyWithMe says the information is gathered in aggregate, so that a consumer&#8217;s privacy is not violated. Additionally, consumers will have to opt into the program and will be able to opt out at any time.</p>
<p>Presumably, consumers will be motivated to sign up if they continue to receive offers that they find valuable.</p>
<p>In a statement, BuyWithMe&#8217;s CEO Jim Crowley said, “We have long maintained that the success of BuyWithMe is dependent on the satisfaction of our merchant partners. Our commitment is to help them build a better business and establish long-term customer relationships by offering specific data and insight into the success of their customer acquisition and loyalty campaigns.”</p>
<p>The product, which BuyWithMe is calling MerchantConnect, is launching this month in Boston, New York City, Los Angeles and Washington, D.C., and will be rolling out nationally later this fall.</p>
<p><em>Photo Credit: <a href="http://www.flickr.com/photos/59937401@N07/">Images_of_money</a>.</em></p>
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		<title>Heading Off Privacy Problems -- Before They Arise</title>
		<link>http://allthingsd.com/20110926/heading-off-privacy-problems-before-they-arise/</link>
		<comments>http://allthingsd.com/20110926/heading-off-privacy-problems-before-they-arise/#comments</comments>
		<pubDate>Mon, 26 Sep 2011 20:14:24 +0000</pubDate>
		<dc:creator>Julia Angwin</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[appliances]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[data collection]]></category>
		<category><![CDATA[General Electric]]></category>
		<category><![CDATA[Julia Angwin]]></category>
		<category><![CDATA[Nuala O'Connor Kelly]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[The Wall Street Journal]]></category>

		<guid isPermaLink="false">http://allthingsd.com/?p=124968</guid>
		<description><![CDATA[With "privacy-impact assessments," companies understand how regulators and consumers will react to new products and services.]]></description>
			<content:encoded><![CDATA[<p>When General Electric Co. was getting ready to launch a home energy-monitoring appliance last year, it called in an unusual expert: the company&#8217;s chief privacy leader, Nuala O&#8217;Connor Kelly.</p>
<p>Ms. Kelly quizzed the product developers on how they planned to use the data collected by the device and advised them on what to write in the appliance&#8217;s &#8220;energy data privacy policy&#8221; for consumers.</p>
<p>Welcome to the new world of corporate privacy.</p>
<p><a href="http://online.wsj.com/article/SB10001424053111904583204576542492284984576.html">Read the rest of this post on the original site »</a></p>
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		<title>The Really Smart Phone</title>
		<link>http://allthingsd.com/20110425/the-really-smart-phone/</link>
		<comments>http://allthingsd.com/20110425/the-really-smart-phone/#comments</comments>
		<pubDate>Mon, 25 Apr 2011 12:00:51 +0000</pubDate>
		<dc:creator>Robert Lee Hotz</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[Alex Pentland]]></category>
		<category><![CDATA[Cambridge]]></category>
		<category><![CDATA[cellphones]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[families]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[Massachusetts Institute of Technology]]></category>
		<category><![CDATA[movements]]></category>
		<category><![CDATA[patterns]]></category>
		<category><![CDATA[sensors]]></category>
		<category><![CDATA[smartphones]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[surveillance]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=39357</guid>
		<description><![CDATA[Apple and Google may be intensifying privacy concerns by tracking where and when people use their mobile phones--but the true future of consumer surveillance is taking shape inside the cellphones at a weather-stained apartment complex in Cambridge, Mass.]]></description>
			<content:encoded><![CDATA[<p>Apple and Google may be intensifying privacy concerns by tracking where and when people use their mobile phones&#8211;but the true future of consumer surveillance is taking shape inside the cellphones at a weather-stained apartment complex in Cambridge, Mass.</p>
<p>For almost two years, Alex Pentland at the Massachusetts Institute of Technology has tracked 60 families living in campus quarters via sensors and software on their smartphones&#8211;recording their movements, relationships, moods, health, calling habits and spending. In this wealth of intimate detail, he is finding patterns of human behavior that could reveal how millions of people interact at home, work and play.</p>
<p><a href="http://online.wsj.com/article/SB10001424052748704547604576263261679848814.html">Read the rest of this post on the original site »</a></p>
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		<title>RIM&#039;s BlackBerry PlayBook Tablet Stands A Chance…in 2012</title>
		<link>http://allthingsd.com/20110418/rims-blackberry-playbook-tablet-stands-a-chance%e2%80%a6in-2012/</link>
		<comments>http://allthingsd.com/20110418/rims-blackberry-playbook-tablet-stands-a-chance%e2%80%a6in-2012/#comments</comments>
		<pubDate>Mon, 18 Apr 2011 14:30:18 +0000</pubDate>
		<dc:creator>Sarah Rotman Epps and Ted Schadler</dc:creator>
				<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[BlackBerry Internet Service]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Flash]]></category>
		<category><![CDATA[Forrester]]></category>
		<category><![CDATA[Forrester Research]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[GE]]></category>
		<category><![CDATA[Gingerbread]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[Honeycomb]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[Keith Pardy]]></category>
		<category><![CDATA[Mercedes Benz]]></category>
		<category><![CDATA[PlayBook]]></category>
		<category><![CDATA[QNX]]></category>
		<category><![CDATA[Sarah Rotman Epps]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[tablet]]></category>
		<category><![CDATA[Ted Schadler]]></category>
		<category><![CDATA[White House]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=39017</guid>
		<description><![CDATA[Business has changed since the first BlackBerry smartphone hit the enterprise in 2002. Individual workers, rather than CIOs and IT departments, have more influence now: Forrester’s data show that more than half of U.S. employees say they have better technology at home than at work, and 37 percent of U.S. information workers bring technology to the workplace that they use first at home.]]></description>
			<content:encoded><![CDATA[<p>Business has changed since the first BlackBerry smartphone hit the enterprise in 2002. Individual workers, rather than CIOs and IT departments, have more influence now: Forrester’s data show that more than half of U.S. employees say they have better technology at home than at work, and 37 percent of U.S. information workers bring technology to the workplace that they use first at home. When it comes to tablets especially, there’s little distinction today between the enterprise and consumer market.</p>
<p>Here lies the challenge of Research In Motion (RIM), maker of BlackBerry smartphones and now, the PlayBook tablet: To conquer the enterprise&#8211;which has historically been RIM’s stronghold because of its White House-level security and lack of competition&#8211;it needs to sell tablets to consumers.</p>
<p>This isn’t impossible. Apple has had remarkable success selling the iPad to consumers and businesses. In a Forrester survey of U.S. consumers conducted in January 2011, 34 percent of iPad owners reported using their device at work. With enhanced security and dedicated support (“business specialists” at Apple Stores), we’ll see more companies join Mercedes-Benz and GE in buying iPads directly for their employees. But Apple’s success has come precisely because it puts consumers first. A typical statement we hear from executives at firms considering buying tablets is, “We’d really like a tablet that integrates better with our back-end systems, but we’re going with iPads because we want employees to like them.” Businesses care about how workers feel about technology.</p>
<p>Contrary to popular belief, RIM is pretty successful selling its devices to consumers, too. BlackBerry smartphone shipments, subscribers, and revenues continue to rise quarter after quarter, even in mature North American markets. Most important, BlackBerry consumer customers (“BlackBerry Internet Service,” or BIS) now outnumber BlackBerry enterprise customers (“BlackBerry Enterprise Service,” or BES).</p>
<p>But the PlayBook is a complicated product to sell to consumers. For starters, the “BlackBerry Bridge” feature, which displays email and BlackBerry messenger content only when in Bluetooth-range of a BlackBerry smartphone, has security appeal for CIOs but is potentially confusing to consumers. Yes, you can still get Web-based email like Gmail on the device, but there’s no native email application like there is on the iPad—and email is the No. 1 activity consumers do on tablets today. Second, compared with the iPad the PlayBook has relatively few native apps designed for the platform; it supports Android apps but only those designed for Gingerbread, not Honeycomb (not that there are many of those, either). Apps don’t matter to all tablet shoppers, but they do matter to some: 23 percent of consumers considering buying a tablet rank “Number of available apps” in their top-three criteria; 19 percent say the same about Flash support, which the PlayBook browser will have.</p>
<p>Whereas Apple owns its own channel&#8211;the Apple Store&#8211;to educate and sell the iPad to consumers, RIM will be relying on the Blue Shirts at Best Buy to sell its device, as well as its carrier partners and other local retailers (20,000 stores worldwide). It’s going to be a tough sell. While the PlayBook has dazzling performance and multitasking—for example, the ability to switch apps and keep a video or game running in the background—and solid hardware design, consumers will be comparing a first-generation PlayBook with a second-generation iPad. iPad will dominate tablet sales in 2011. But this is a marathon, not a sprint, and we see a path for RIM to gain market share in 2012. An improved version-two PlayBook must have native email, built-in security and more native apps for QNX, the RIM’s recently-acquired operating system for the PlayBook. To get there, RIM will need to port QNX to its smartphones to expand the platform&#8217;s reach and make it more appealing for developers.</p>
<p>Even so, the PlayBook’s appeal is likely limited to BlackBerry smartphone customers, and to win them over, RIM’s marketing execution needs to be flawless. With the recent departure of CMO Keith Pardy, RIM’s new leadership needs to step up and define and execute a vision for this product that puts consumers on par if not ahead of CIOs. Without that vision, RIM will have an expensive product failure on its hands.</p>
<p><em>Ted Schadler is a vice president and principal analyst and Sarah Rotman Epps is a senior analyst at Forrester Research. </em></p>
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		<title>HTC&#039;s Net Profit Nearly Triples</title>
		<link>http://allthingsd.com/20110408/htcs-net-profit-nearly-triples/</link>
		<comments>http://allthingsd.com/20110408/htcs-net-profit-nearly-triples/#comments</comments>
		<pubDate>Fri, 08 Apr 2011 16:45:40 +0000</pubDate>
		<dc:creator>Lorraine Luk</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Voices]]></category>
		<category><![CDATA[cellphones]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[frontpage]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[handsets]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[HTC]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[market capitalization]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[operating system]]></category>
		<category><![CDATA[profit]]></category>
		<category><![CDATA[smartphones]]></category>
		<category><![CDATA[telecom]]></category>

		<guid isPermaLink="false">http://voices.allthingsd.com/?p=38731</guid>
		<description><![CDATA[HTC Corp. said Friday its first-quarter net profit nearly tripled, driven by strong growth in handset shipments. The Taiwan-based company is now neck-and neck with Nokia Corp. in terms of market capitalization.]]></description>
			<content:encoded><![CDATA[<p>HTC Corp. said Friday its first-quarter net profit nearly tripled, driven by strong growth in handset shipments.</p>
<p>HTC&#8217;s strong results reflect rising demand for smartphones as consumers continue to switch from traditional cellphones to gadgets that allow them to browse the Internet, write emails and watch videos.</p>
<p>The Taiwan-based smartphone maker, which is best known for making phones using Google Inc.&#8217;s operating system, has been growing at a rapid clip and is neck-and neck with Nokia Corp. in terms of market capitalization.</p>
<p><a href="http://online.wsj.com/article/SB10001424052748704503104576250124123414858.html">Read the rest of this post on the original site »</a></p>
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		<title>Flash Sales Site Focused on Indian Fashion Expands to Travel</title>
		<link>http://allthingsd.com/20110407/flash-sales-site-focused-on-indian-fashion-expands-to-travel/</link>
		<comments>http://allthingsd.com/20110407/flash-sales-site-focused-on-indian-fashion-expands-to-travel/#comments</comments>
		<pubDate>Thu, 07 Apr 2011 17:01:14 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Accel Partners]]></category>
		<category><![CDATA[apparel]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[eMoney]]></category>
		<category><![CDATA[Exclusively.In]]></category>
		<category><![CDATA[flash sales]]></category>
		<category><![CDATA[Gilt Groupe]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[Jetsetter]]></category>
		<category><![CDATA[LivingSocial]]></category>
		<category><![CDATA[Overstock.com]]></category>
		<category><![CDATA[Palaces to Paradise]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[Thailand]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[Tricia Duryee]]></category>

		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=4262</guid>
		<description><![CDATA[Exclusively.In, a flash sales site focused on importing Indian jewelry and apparel to U.S. consumers, has launched a travel vertical that focuses on sending those consumers abroad.]]></description>
			<content:encoded><![CDATA[<p>Exclusively.In, a flash sales  site focused on importing Indian jewelry and apparel to U.S. consumers, has launched a travel vertical that focuses on sending those consumers abroad.</p>
<p><img class="alignright size-medium wp-image-4263" title="exclusivelyin_110304_fatehgarh_482" src="http://emoney.allthingsd.com/files/2011/04/exclusivelyin_110304_fatehgarh_482-275x188.jpg" alt="" width="275" height="188" />Exclusively.In, which launched in June and raised $2.8 million from investors such as Accel Partners, has launched Palaces to Paradise, a companion site to its retail site that will offer discounts on travel packages to Asia.</p>
<p>Travel has been an obvious niche vertical that other flash sales and daily deal sites have readily expanded into.</p>
<p><img class="alignleft size-full wp-image-4264" title="exclusivelyin_logo" src="http://emoney.allthingsd.com/files/2011/04/exclusivelyin_logo.png" alt="" width="262" height="39" />Gilt Groupe launched Jetsetter in September 2009, <a href="http://emoney.allthingsd.com/20110315/gilts-jetsetter-expands-travel-discounts-to-third-parties/">and already has two million people signed up to receive its deals by email</a>. About two-thirds of the membership overlaps with the other Gilt sites. Other daily deals sites have expanded into travel, including LivingSocial’s Escapes and <a href="http://emoney.allthingsd.com/20110327/overstocks-travel-site-takes-flight-with-heavily-discounted-hotels/">Overstock.com</a>.</p>
<p>Just like its apparel site, <a href="http://exclusively.in">Exclusively.In</a> is focused on offering travel experiences from Asia. The four travel deals that are live on the site starting today are: A boutique hotel in Udaipur, Rajasthan; a jungle lodge located in Kanha National Park in India; a beachside resort in India; and a villa located in Koh Samui, Thailand.</p>
<p>As an example, the five-bedroom villa in Thailand, which sleeps 10 and includes a full-time Thai chef, normally costs $1,290 a night but has been marked down to $1,095. The deal will be available until May 31.</p>
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		<title>Trying to Define the Opportunity for Commerce on Facebook</title>
		<link>http://allthingsd.com/20110318/trying-to-define-the-opportunity-for-commerce-on-facebook/</link>
		<comments>http://allthingsd.com/20110318/trying-to-define-the-opportunity-for-commerce-on-facebook/#comments</comments>
		<pubDate>Sat, 19 Mar 2011 02:50:10 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Adgregate]]></category>
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		<category><![CDATA[Delta Airlines]]></category>
		<category><![CDATA[e-co]]></category>
		<category><![CDATA[eMoney]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook Mall]]></category>
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		<category><![CDATA[Payvment]]></category>
		<category><![CDATA[retailers]]></category>
		<category><![CDATA[sales]]></category>
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		<category><![CDATA[unique visitors]]></category>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=3670</guid>
		<description><![CDATA[Adgregate Markets, which helps brands build storefronts on Facebook, has conducted a study to help define the opportunity for social commerce.]]></description>
			<content:encoded><![CDATA[<p>Earlier this week, <a href="http://emoney.allthingsd.com/20110314/will-facebook-be-the-mall-of-the-future/?mod=ATD_skybox">we wrote about how Payvment had launched a Facebook Mall</a>, where consumers can shop among 50,000 retailers and add items to a single shopping cart.</p>
<p><img src="http://emoney.allthingsd.com/files/2011/03/Facebook_commerce-147x300.jpg" alt="" title="Facebook_commerce" width="147" height="300" class="alignright size-medium wp-image-3674" />The day the mall went live, Payvment said its customers&#8217; sales quadrupled, compared to sales when they were limited to a shopping tab on their individual fan pages.</p>
<p>Now, Payvment&#8217;s competitor, <a href="http://www.adgregate.com/index.html">Adgregate Markets</a>, which also helps brands build storefronts on Facebook, is releasing data that helps define the size of the opportunity for e-commerce on Facebook.</p>
<p><a href="http://www.adgregate.com/Whitepaper/Webtrends-Adgregate_Social_Commerce_Whitepaper_03172011.pdf">In a study</a> commissioned by Adgregate and conducted with the help of Webtrends, Adgregate looked at the impact of Facebook fan pages on traditional e-commerce sites.</p>
<p>To be sure, the idea of social commerce is so new, it&#8217;s difficult to give too much weight to early studies like these, but because everything on the topic is unknown, it&#8217;s worth taking the data into consideration.</p>
<p>Generally, what Adgregate found was that Facebook was generating a ton of visits to brands&#8217; Facebook pages, providing an opportunity to convert the traffic into sales, especially as brands see visits to their traditional web sites shrink.</p>
<p>The study highlighted one example. Delta Airlines recently enabled customers to book tickets directly on its Facebook page. While traffic to Delta’s site lost more than a million unique visitors over a three month period, its Facebook page gained more than a 1,000 new fans.</p>
<p>The study analyzed the unique visits to the websites of the Fortune 100 as well as their Facebook fan pages.</p>
<ul> <strong>From Adgregate&#8217;s customer base, the study makes a number of conclusions:</strong></ul>
<p>• Following the launch of a Facebook store, wall posts generate on average 1,673 percent spikes in store traffic.</p>
<p>• Facebook stores on average generate a 17 percent social engagement rate (merchandise “likes” and “shares” per visitor).</p>
<p>• Facebook stores generated on average 5.9 pages views per visit.</p>
<p>• Facebook commerce conversion rates range from 2 to 4 percent, which is on par with e-Commerce websites.</p>
<p>• Average order value of $104 with 24 percent growth month-over-month (although this largely is dependent upon retail vertical).</p>
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		<title>Another Sign that Videogame Sales are Going Digital: Prepaid Cards</title>
		<link>http://allthingsd.com/20110310/another-sign-that-videogame-sales-are-going-digital-prepaid-cards/</link>
		<comments>http://allthingsd.com/20110310/another-sign-that-videogame-sales-are-going-digital-prepaid-cards/#comments</comments>
		<pubDate>Fri, 11 Mar 2011 01:45:12 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
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		<category><![CDATA[Anita Frazier]]></category>
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		<category><![CDATA[Farmville]]></category>
		<category><![CDATA[game cards]]></category>
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		<category><![CDATA[Microsoft]]></category>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=3467</guid>
		<description><![CDATA[How big is online or digital gaming becoming?

One indicator is the sales of prepaid gaming cards that are purchased at Walmart, Target, 7-11 and many other retailers.]]></description>
			<content:encoded><![CDATA[<p>How big is online or digital gaming becoming?</p>
<p>One indicator is the sales of prepaid gaming cards that are purchased at Walmart, Target, 7-11 and many other retailers.</p>
<p><img class="alignright size-medium wp-image-3468" title="Game Cards for sale" src="http://emoney.allthingsd.com/files/2011/03/IMAG0245-168x300.jpg" alt="" width="168" height="300" />While the game cards are typically purchased in person, they can be used for a range of things, from buying virtual goods within FarmVille  to buying a game that&#8217;s digitally delivered over the internet via Xbox Live.</p>
<p>Today, NPD released industry sales figures for February today, reporting that prepaid game cards now account for 22 percent of all accessories sold and that sales have increased 52 percent compared to a year-ago.</p>
<p>Meanwhile, in the same time period console software sales only increased by 2 percent.</p>
<p>NPD&#8217;s Analyst Anita Frazier said the jump in game card sales points to the increased importance of digitally distributed content sales within the games industry, and that last month marked the best February on record for accessory sales.</p>
<p>The top-selling item was the Xbox 360 1,600 points card.</p>
<p>Overall, NPD reported that physical retail channel in the U.S. generated video game hardware sales in February of $467 million, increasing 10 percent. Video game software, including console and portable totaled $601.4 million, dropping 5 percent, and video game accessories totaled $257 million, increasing 22 percent.</p>
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		<title>Clovr Raises More Cash for New Ad Units That Link Coupons to Credit Cards</title>
		<link>http://allthingsd.com/20110310/clovr-raises-more-cash-for-new-ad-units-that-link-coupons-to-credit-cards/</link>
		<comments>http://allthingsd.com/20110310/clovr-raises-more-cash-for-new-ad-units-that-link-coupons-to-credit-cards/#comments</comments>
		<pubDate>Thu, 10 Mar 2011 22:26:08 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
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		<category><![CDATA[Kepha Partners]]></category>
		<category><![CDATA[Kleiner Perkins]]></category>
		<category><![CDATA[Offermatic]]></category>
		<category><![CDATA[Omar Hamoui]]></category>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=3458</guid>
		<description><![CDATA[Clovr Media has raised $8.3 million in funding to compete in a burgeoning new category of coupon and loyalty programs that link a user’s credit card to an offer that is then redeemed automatically at a register.]]></description>
			<content:encoded><![CDATA[<p><a href="http://clovrmedia.com/">Clovr Media</a> has raised $8.3 million in a second round of funding as it sets out to build a new type of loyalty program that links a user’s credit card to a coupon displayed in a banner ad.</p>
<p><img class="alignright size-medium wp-image-3459" title="clovr_logo" src="http://emoney.allthingsd.com/files/2011/03/clovr_logo-275x94.gif" alt="" width="275" height="94" />The idea piggy-backs on other loyalty programs already in the market, such as those of credit card companies that offer discounts when customers visit certain hotels or rental car companies.</p>
<p>But with Clovr&#8217;s platform, advertisers and brands can enable consumers to associate coupons directly with a credit card.</p>
<p>For instance, a banner ad could offer a 10 percent discount to an electronics store. Instead of printing out a coupon, the user can opt to link the deal to a credit card. The discount is activated only if the consumer uses that credit card at the register.</p>
<p>Since coming out of stealth mode late last year, Clovr has been fine-tuning its approach to the market.</p>
<p>Initially, it envisioned working directly with banks to make the service available to customers. But since advertisers want a large audience to target, the company&#8217;s co-founder and CEO Tom Burgess said today, the company realized it had to make the platform more widely available.</p>
<p>To that end, it partnered with credit card processing companies to enable 99 percent of debit or credit card holders in the country to participate in the offers. Burgess said that Clovr is now entering beta and that its first offers will start appearing in May when it is commercially available.</p>
<p>Clovr is part of a new market that is leveraging old technology called Card Linked Offers, or CLOs for short.</p>
<p>Coincidentally, one of Clovr&#8217;s biggest competitors is also being backed by someone Burgess knows all too well.</p>
<p><img class="alignright size-medium wp-image-3460" title="offermatic-logo" src="http://emoney.allthingsd.com/files/2011/03/offermatic-logo-275x115.png" alt="" width="275" height="115" />Yesterday, Clovr&#8217;s close competitor, <a href="http://www.prnewswire.com/news-releases/offermatic-announces-45-million-investment-led-by-kleiner-perkins-caufield--byers-117640543.html">Offermatic, announced</a> it had raised $4.5 million in a first round of funding. Investors include Kleiner Perkins Caufield &amp; Byers, Ron Conway and Omar Hamoui.</p>
<p>Hamoui was the founder of AdMob, the mobile advertising company purchased by Google for $750 million in 2009. And Burgess was the founder of Third Screen Media, a mobile ad network that was acquired by AOL in 2007.</p>
<p>Today, Offermatic is Burgess&#8217; West Coast competitor, much like AdMob was his West Coast competitor when both he and Hamoui were executives in the mobile advertising space.</p>
<p>A third company competing in the space is Atlanta-based <a href="http://www.cardlytics.com/">Cardlytics</a>.</p>
<p>Burgess said there&#8217;s one main difference between Clovr and Offermatic. Clovr is a platform that any ad network can use. It does not have a sales team and is not offering deals directly to consumers.</p>
<p>Offermatic launched its beta in December, and sends discounts to consumers based on their spending history. Similarly, it links a consumer&#8217;s credit and debit cards to its system so that people receive the discount automatically.</p>
<p>To be sure, all three companies are trying to solve the problem of low redemption rates of physical coupons or vouchers.</p>
<p>Clovr&#8217;s second round of funding was led by Bain Capital Ventures. Clovr Media seed investors <a href="http://www.kephapartners.com/" target="_blank">Kepha Partners</a> and <a href="http://www.commonangels.com/" target="_blank">Common Angels</a> also participated. In total, the company has raised nearly $10 million.</p>
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		<title>Adobe&#039;s Omniture Group Unveils Tools to Track a Brand&#039;s Buzz on Social Media</title>
		<link>http://allthingsd.com/20110309/adobes-omniture-group-unveils-tools-to-track-opinions-about-social-media/</link>
		<comments>http://allthingsd.com/20110309/adobes-omniture-group-unveils-tools-to-track-opinions-about-social-media/#comments</comments>
		<pubDate>Wed, 09 Mar 2011 13:00:25 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[Mobile]]></category>
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		<category><![CDATA[Adobe]]></category>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=3399</guid>
		<description><![CDATA[Adobe is unveiling a new product today that helps companies justify the need to have a presence on Facebook, Twitter, YouTube, mobile and other platforms.]]></description>
			<content:encoded><![CDATA[<p>While companies often feel the pressure to have a presence on Facebook, Twitter, YouTube, mobile and other platforms, it&#8217;s hard to quantify why.</p>
<p>To that end, Adobe is unveiling new features today that will enable marketers to monitor, measure and monetize platforms, where consumers are having conversations about their products and brands.</p>
<p><img class="alignright size-medium wp-image-3403" title="adobelogo" src="http://emoney.allthingsd.com/files/2011/03/adobelogo-275x176.jpg" alt="" width="275" height="176" />As an example, Aseem Chandra, VP of Marketing for Adobe&#8217;s Omniture Business Unit, said the product will be able to alert a company to a spike in traffic on Twitter, and track down the original source.</p>
<p>What they might find out is that Justin Bieber, who has nearly eight million followers, tweeted about his favorite jeans, which was read and spread by thousands of others on Twitter or Facebook.</p>
<p>With that information, the tools could then enable a brand to make decisions on future celebrity partnerships, or more likely, on what keywords to buy on Google.</p>
<p>Chandra said one reason it has gotten so difficult to see where the traffic is originating from is that a ton of activity is also coming from mobile devices, including the proliferation of tablets. &#8220;How do you measure that, and where does it originate from? You want to be able to correlate those two and encourage the behavior,&#8221; he said.</p>
<p>The new SocialAnalytics features, which are apart of Adobe&#8217;s Online Marketing Suite, is expected to be unveiled this morning at <a href="http://www.omniture.com/en/summit11">Adobe&#8217;s Omniture Summit in Salt Lake City</a>. The tools track more than 40 different social networks and gather positive, neutral or negative sentiments. A beta was introduced last year, and since then 75 customers have been using the platform. The product will be available more widely in the third quarter.</p>
<p>Chandra said the past year has shown them how important social media is to media, entertainment and e-commerce companies.</p>
<p>&#8220;Everything we do as consumers and professionals is informed by social. That’s going to stay regardless. The conversation we are having with CMOs is that they see that, and are asking us how do I make the important decisions around their business, marketing programs and campaigns? &#8230;There’s a lot of activity and it&#8217;s well deserved.&#8221;</p>
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		<title>Cash Isn&#039;t King&#8211;Liquidity Is</title>
		<link>http://allthingsd.com/20110228/cash-isnt-king-liquidity-is/</link>
		<comments>http://allthingsd.com/20110228/cash-isnt-king-liquidity-is/#comments</comments>
		<pubDate>Tue, 01 Mar 2011 07:01:14 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[7-11]]></category>
		<category><![CDATA[assets]]></category>
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		<category><![CDATA[Facebook Credits]]></category>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=3181</guid>
		<description><![CDATA[EMoney took a side trip this morning from the massive crowds gathering at Moscone in downtown San Francisco for the Game Developers Conference to Japantown, where there was an equally vibrant, albeit slightly smaller, conference called the Future of Money.]]></description>
			<content:encoded><![CDATA[<p>EMoney took a side trip this morning from the massive crowds gathering at Moscone in downtown San Francisco for the <a href="http://emoney.allthingsd.com/20110228/fed-up-with-facebook-hi5-tells-social-game-developers-theres-an-alternative/">Game Developers Conference</a> to Japantown, where there was an equally vibrant, albeit slightly smaller, conference called the <a href="http://futureofmoney.com/moneyconference/">Future of Money</a>.</p>
<p><img class="alignright size-medium wp-image-3183" title="beerpour" src="http://emoney.allthingsd.com/files/2011/02/beerpour-275x206.jpg" alt="" width="275" height="206" />EMoney was given the task of moderating a panel called &#8220;Leveraging New Markets&#8221; in front of a packed room with two other competing panels.</p>
<p>The participants were Ted Sorom, the CEO of <a href="http://www.rixty.com">Rixty</a>, Bruce Bower, the CEO of <a href="http://www.plasticjungle.com">Plastic Jungle</a> and Jeff Thomas, SVP of <a href="http://www.secondmarket.com/markets/private-company-stock.html">SecondMarket</a>.</p>
<p>There&#8217;s no video, so you&#8217;ll have to endure a written recap from my perspective as chief interrogator.</p>
<p>First, if you aren&#8217;t familiar with these companies, the four of us can attest there&#8217;s only one thread in common: Liquidity, and creating marketplaces to make assets more fluid.</p>
<p>The discussion is well-timed as we push beyond e-commerce and Web 2.0 to a new reality, where reducing friction to payments is turning into a large opportunity.</p>
<p>One solution popping up everywhere is to create virtual currencies, which solves the problem of paying for many items at small price points because it doesn&#8217;t make economic sense to charge 50 cents to your credit card on a regular basis.</p>
<p>Meanwhile, there&#8217;s lots of clogs in the system, ranging from gift cards that are never redeemed, to a large population of people who don&#8217;t have credit cards, to the more extreme, like what will eventually happen to all of those unused Groupon and LivingSocial vouchers?</p>
<p>Here&#8217;s a look at how all three are trying to add liquidity to the system:</p>
<p><strong><img class="alignright size-full wp-image-3185" title="rixty" src="http://emoney.allthingsd.com/files/2011/02/rixty.png" alt="" width="137" height="56" />Rixty:</strong> The San Francisco company allows consumers to buy prepaid cards with cash to be redeemed for game credits online, such as Facebook Credits and Zynga&#8217;s CityVille.</p>
<p>On the panel, Sorom announced that Rixty&#8217;s distribution was increasing from 20,000 physical locations to 70,000 with the addition of Green Dot MoneyPak prepaid cards, which are sold at Walmart and 7-11. Greendot charges a $4.95 service fee, which Rixty will redeem as soon as soon as the card is spent online.</p>
<p><strong><img class="alignright size-full wp-image-3186" title="plasticjungle" src="http://emoney.allthingsd.com/files/2011/02/plasticjungle.jpg" alt="" width="187" height="88" />Plastic Jungle:</strong> The San Jose, Calif.-based company is a secondary market for unwanted and unused gift cards.</p>
<p>The company buys them for up to 92 percent of face value, and sells them at a discount. Bower says some of the highest value gift cards are for Target and Walmart because they are the closest to cash. The lowest value cards are from local retailers or seasonal items, like See&#8217;s Candy, which only sell well on Valentine&#8217;s Day and Christmas.</p>
<p><strong><img class="alignright size-medium wp-image-3184" title="secondmarket logo_white_investments" src="http://emoney.allthingsd.com/files/2011/02/secondmarket-logo_white_investments-e1298962522921.png" alt="" width="255" height="58" />SecondMarket:</strong> The New York-based company is a secondary market for private stock in companies, such as Facebook and Twitter. It deals in getting liquidity to employees or shareholders, who can&#8217;t yet sell their stock on the public market.</p>
<p>The summary is that while cash may still be king, the trend is to enable liquidity.</p>
<p>Some of the high-level takeaways:</p>
<p>&#8211; <strong>Thomas of SecondMarket:</strong> The company is constantly in headlines for being associated with Facebook&#8217;s $70 billion-plus or minus-private valuation. He said private company stock sales have become the fastest growing part of its business with transactions increasing to $400 million in 2010, up from only $100 million in 2009.</p>
<p>He said an essential part to keeping the assets liquid is to keep the information flowing, which is inherently difficult with companies that aren&#8217;t required to disclose any financial information. The company will soon be partnering with researchers to produce independent reports that will be purchased by potential investors.</p>
<p><strong>Sorom of Rixty:</strong> One of the big questions was how dominate Facebook will be able to become as a virtual currency platform.</p>
<p>Most panelists agreed that it was inevitable that it will become a powerhouse, but that it will face hurdles on two fronts. In order for it to win, it will have to appeal both to consumers and merchants. And, currently it charges a 30 percent fee, which is much too high for most physical and even some digital goods.</p>
<p>Sorom said regulations will also limit its activities. Just like at Rixty, they have avoided allowing users too much liquidity. The credits can only be used for pre-approved merchants and can not be swapped or traded among friends. Similarly, Sorom believes that Facebook would not have that have that ability, given current federal regulations.</p>
<p><strong>Bower at Plastic Jungle:</strong> Bower saved the best for last. Whenever trying to come up for a good description of liquidity think back to your college days, especially if they were pre-Internet.</p>
<p>As a crafty collegiate, he learned to live off one square meal, turning in his other meal plan points for cash. He purchased brand new textbooks on his parent&#8217;s dime and then returned them for used books a day later. All of the cash allowed him to gain the most important liquid asset of all &#8212; beer.</p>
<p><em>Photo Credit: <a href="http://www.flickr.com/photos/rickscully/888284860/sizes/m/in/photostream/">Rick Scully</a>.</em></p>
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		<title>LivingSocial Focuses on Deals More in New Series of Commercials</title>
		<link>http://allthingsd.com/20110225/livingsocial-focuses-on-deals-more-in-new-series-of-commercials/</link>
		<comments>http://allthingsd.com/20110225/livingsocial-focuses-on-deals-more-in-new-series-of-commercials/#comments</comments>
		<pubDate>Fri, 25 Feb 2011 19:25:03 +0000</pubDate>
		<dc:creator>Tricia Duryee</dc:creator>
				<category><![CDATA[Commerce]]></category>
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		<category><![CDATA[commercial]]></category>
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		<category><![CDATA[daily deals]]></category>
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		<guid isPermaLink="false">http://emoney.allthingsd.com/?p=3121</guid>
		<description><![CDATA[LivingSocial, the second-largest daily deals site, has created two new commercials that will air during the Oscars on Sunday. This time, there's no cross-dresser.]]></description>
			<content:encoded><![CDATA[<p>LivingSocial, the second-largest daily deals site, has created two new commercials that will air during the Oscars on Sunday.</p>
<p><img class="alignright size-medium wp-image-3122" title="LivingSocial_oscars" src="http://emoney.allthingsd.com/files/2011/02/LivingSocial_oscars-275x192.jpg" alt="" width="275" height="192" />This time, unlike the one that aired right before the Super Bowl kick-off, LivingSocial is focusing more on the deals themselves.</p>
<p>In the Super Bowl, it used the tagline &#8220;LivingSocial changed my life,&#8221; <a href="http://emoney.allthingsd.com/20110206/livingsocial-kicks-off-tv-advertising-with-pre-super-bowl-spot/">and had a strange storyline that featured a gruff-looking man who turns into a cross-dresser</a>.</p>
<p>The two new spots are a little more on point.</p>
<p>For example, in &#8220;We&#8217;ll set the stage, you play the part,&#8221; a man and a women perform a number of quick costume changes as they transition through a number of scenes, ranging from a restaurant (55 percent off fine dining), to a hair salon (72 percent off) to a dance floor (where they save 62 percent on tango lessons). For the finale, the curtain closes and the announcer says, &#8220;Sign up for free to get daily deals at LivingSocial.com.&#8221;</p>
<p>The Super Bowl commercials for both LivingSocial and Groupon demonstrated how difficult it is to portray this somewhat new concept of offering a voucher for a heavily discounted service.</p>
<p>Even so, LivingSocial&#8217;s commercial might be a little misleading since it uses &#8220;free&#8221; in the tagline. As any regular participant of LivingSocial or Groupon would know, you have to pay for the voucher in advance if you want the deal. (But it may not be so obvious to a newbie).</p>
<p>While LivingSocial&#8217;s Super Bowl ad fell flat, Groupon fell on even tougher luck with its series of three advertisements, which viewers revolted against and called insensitive.</p>
<p>The one that got <a href="http://emoney.allthingsd.com/20110207/groupon-back-peddles-after-viewers-fail-to-see-the-humor-and-the-compassion-in-their-super-bowl-ads/">the most feedback</a> was a 30-second clip featuring Timothy Hutton that said while Tibetan culture is in jeopardy, “they still whip up an amazing fish curry, and since 200 of us bought at Groupon.com, we’re each getting $30 worth of Tibetan food for just $15.”</p>
<p>Groupon initially offered to retract that one, <a href="http://emoney.allthingsd.com/20110211/groupon-defeated-in-super-bowl-ceo-apologizes-pulls-all-tv-commercials/">but ended up having to apologize and yank all three</a>. The company tried explaining that it was raising money for those causes, but the connection was lost on viewers.</p>
<p>LivingSocial&#8217;s new commercial can be found on <a href="http://livingsocial.com/as_seen_on?ref=promo">the company&#8217;s Web site</a>. It&#8217;s also embedded below. <a href="http://mashable.com/2011/02/25/livingsocial-ad-campaign/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed:+Mashable+(Mashable)">Mashable reports</a> that the new campaign, which will kick off Sunday, was created by the Martin Agency.</p>
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		<title>Motorola's Xoom Starts Tablet Wars With iPad</title>
		<link>http://allthingsd.com/20110223/motorolas-xoom-starts-tablet-wars-with-ipad/</link>
		<comments>http://allthingsd.com/20110223/motorolas-xoom-starts-tablet-wars-with-ipad/#comments</comments>
		<pubDate>Thu, 24 Feb 2011 02:01:36 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Personal Technology]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
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		<category><![CDATA[Motorola Xoom]]></category>
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		<category><![CDATA[Xoom]]></category>

		<guid isPermaLink="false">http://ptech.allthingsd.com/?p=1785</guid>
		<description><![CDATA[Motorola is launching its Xoom tablet on Feb. 24, and it's the first real competitor to Apple's hit iPad, writes Walt. That is partly because it is the first iPad challenger to run Honeycomb, an elegant new version of Google's Android operating system designed especially for tablets.]]></description>
			<content:encoded><![CDATA[<p>After months of speculation, the tablet wars begin in earnest this week. Motorola is releasing its Xoom tablet on Feb. 24, and I consider it the first truly comparable competitor to Apple&#8217;s hit iPad. That is partly because it is the first iPad challenger to run Honeycomb, an elegant new version of Google&#8217;s Android operating system designed especially for tablets.</p>
<p><div class="video-wsj"><object width="640" height="360"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=B0459724-2DAB-463B-8178-469171031048&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={B0459724-2DAB-463B-8178-469171031048}&playerid=4001&plyMediaEnabled=1&configURL=http://m.wsj.net/video-players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="640" height="360" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object></p>
<p>Both Motorola&#8217;s hardware and Google&#8217;s new software are impressive and, after testing it for about a week, I believe the Xoom beats the first-generation iPad in certain respects, though it lags in others. Like the iPad, the Xoom has a roomy 10-inch screen, and it&#8217;s about the same thickness and weight as the iPad, albeit narrower and longer. And, like the iPad&#8217;s operating system, Honeycomb gives software the ability to make good use of that screen real estate, with apps that are more computer-like than those on a smartphone.</p>
<p>The Xoom has a more potent processor than the current iPad; front and rear cameras versus none for the iPad; better speakers; and higher screen resolution. It also can be upgraded free later this year to support Verizon&#8217;s faster 4G cellular data network (though monthly fees may rise.)</p>
<p>Motorola is taking aim at the iPad just as Apple is expected to announce, next week, a second-generation of its tablet. Little is known about this second iPad, but it&#8217;s widely expected to take away at least one of the Xoom&#8217;s advantages over the original iPad—cameras—and is rumored to be thinner and lighter, since weight was one of the most common complaints about the generally praised first iPad.</p>
<p>The iPad has way more tablet-specific apps—around 60,000 versus a handful—and, in my tests, much better battery life. Plus, whatever the specs say, it&#8217;s a fast device with a beautiful screen that delights people daily. But, overall, the Xoom with Honeycomb is a strong alternative to the original iPad, and one that will only improve over time.</p>
<div class="media-CENTER" style="width:360px"><a href="http://online.wsj.com/public/resources/images/PJ-AZ602_PTECHJ_G_20110223200713.jpg" rel="lightbox" title="PTECH-JUMP"><img src="http://online.wsj.com/public/resources/images/PJ-AZ602_PTECHJ_G_20110223200713.jpg" width="360" height="240" style="float: none" alt="PTECH-JUMP" /></a><br />
<br />
The Xoom&#8217;s screen is long and narrow, good for widescreen video.</div>
<p>Unfortunately for consumers looking for iPad alternatives, the Xoom has an Achilles&#8217; heel: price. While iPads come in a range of models priced all the way up to $829—none of which requires a cellphone contract—Apple&#8217;s entry price for the iPad is just $499. By contrast, the base price of a Xoom without a cellphone contract is $800—60% more. And even with a Verizon two-year contract at $20 to $80 a month—depending on the data limit you choose—the least you can pay for a Xoom is $600, or 20% more before counting the contract costs.</p>
<p>In fairness, the iPad model with the same memory as the Xoom and a 3G cellular modem like the Xoom&#8217;s is $729, which is a closer comparison. But it is still less than $800, and consumers still focus on that $499 iPad entry price (for a Wi-Fi-only model.)</p>
<p>As much as I like the Xoom and Honeycomb, I&#8217;d advise consumers to wait to see what Apple has up its sleeve next before committing to a higher price for the Motorola product.</p>
<p>Meanwhile, here&#8217;s what I found in testing the Xoom.</p>
<h4 class="subhed">Hardware</h4>
<p>Though it works fine in portrait, or vertical, mode, the Xoom is mainly designed as a landscape, or horizontal, device. The screen is long and narrow, proportioned to best fit widescreen video. The HD screen boasts a resolution of 1280 by 800, versus 1024 by 768 for the iPad.</p>
<p>It felt heavier than the iPad, though the weight of 1.6 pounds is the same as on the cellular version of the Apple product. Overall, it has a solid, high-quality feel. There aren&#8217;t any physical buttons except for an on-off switch at the rear and volume controls on an edge. The common Android home, back and other buttons are rendered in the software. The glass on the front is surrounded by a relatively thin black border.</p>
<p>I found it generally comfortable to hold, except when I was reading for long periods in vertical mode, where the long, thin shape and weight made it feel a bit unbalanced.</p>
<p>I performed the same battery test on the Xoom as I have on other tablets. I played video constantly with the connectivity turned on and the screen at almost full brightness until the battery died. Alas, while the Xoom claims up to 10 hours of video playback, I got just 7 hours and 32 minutes. By contrast, on the same test, the iPad, which also claims 10 hours, logged 11.5 hours, or four hours more.</p>
<p>I also tested the Xoom&#8217;s front-facing 2-megapixel camera by performing a video chat with a Motorola employee using Google Talk software. The chat broke up or froze several times over Verizon&#8217;s network, but we eventually got it to work pretty well on Wi-Fi.</p>
<p>The Xoom&#8217;s battery is sealed, and it only comes with 32 gigabytes of memory, versus a range of between 16 and 64 GB for various models of the iPad. However, it has a slot for a memory card that Motorola says will work after a software upgrade to add more memory. There is also a removable back and a SIM card slot that would be used only if you chose to upgrade to 4G in the second quarter of this year.</p>
<h4 class="subhed">Software</h4>
<p>Perhaps even more impressive than the hardware is the Honeycomb software, which, for now, Google won&#8217;t offer on cellphones, only tablets, of which the Xoom is the first.</p>
<p>I&#8217;ve always felt that Android had a rough-around-the edges, geeky feel, with too many steps to do things and too much reliance on menus. But Honeycomb eliminates much of that. Actions like composing emails, or changing settings are much more obvious and quicker. The smart but cluttered notification bar has been moved to the lower right and simplified. A tap on it pops up relevant information.</p>
<p>There is still a separate email app for Gmail, as opposed to other email services you may use. But, now, as on the iPad, email is presented in multiple columns and is more attractive and easier to use.</p>
<p>The browser is especially impressive, with PC-like features, such as visible tabs for open pages and the ability to open a private browsing session. Apps like Maps and YouTube have 3-D views. There&#8217;s a movie-editing app and live widgets for the home screens that show email previews or video frames.</p>
<p>There are some downsides. The ability to play Flash video—a big Android selling point—won&#8217;t work on the Xoom at launch. It will take some weeks to appear. And I found numerous apps in the Android Market that wouldn&#8217;t work with the Xoom. I couldn&#8217;t locate a working video download or rental service, though Google says these will be available soon. </p>
<p>Some apps for phones, like the popular game Angry Birds, filled the screen beautifully and worked fine.</p>
<p>Bottom line: The Xoom and Honeycomb are a promising pair that should give the iPad its stiffest competition. But price will be an obstacle, and Apple isn&#8217;t standing still. </p>
<p class="tagline">Find all of Walt Mossberg&#8217;s columns and videos at the All Things Digital website, <a href="http://walt.allthingsd.com">walt.allthingsd.com</a>. Email him at <a href="mailto:mossberg@wsj.com">mossberg@wsj.com</a>. </p>
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