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50 posts and columns on CRM
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The Data-Driven Enterprise Marketing Revolution
Big vendors are duking it out for ownership of consumer data.AppMesh, a Mobile-First Customer-Tracking App, Launches
CRM, without all the typing.Voices
Understanding the New Boom in Subscriptions
Businesses optimize for efficiency. Customers optimize for happiness.Handshakez, Measuring Customer Engagement, Lands $3.6M Series A
How warm is your relationship with that customer, really?Microsoft Teams Up With Parature to Enhance Customer Service in Dynamics
Customer service moves to the cloud.Seven More Questions for SAP’s Co-CEO Bill McDermott
Looking ahead after a big year of change at SAP.Salesforce Unveils New Ways to Motivate
Research shows that coaching and recognition make sales reps close more deals.Voices
The Renaissance of Enterprise Computing
There was a time when enterprise computing was almost exclusively dominated by Microsoft, Oracle and Cisco.News Byte
Google Ventures-Backed Start-Up TrueLens Nabs $1.2 Million
Social analytics start-up TrueLens announced Monday that it closed a $1.2 million round of funding led by Google Ventures. Other participants in the round include Charles River Ventures, Common Angels, 500 Startups and Boston Seed, as well as a handful of other angel investors. After compiling and analyzing data from multiple social networks, TrueLens offers more granular customer information to brands for marketing campaigns.News Byte







