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INQ Mobile Decides to Friend Facebook and Spotify for New Android Phone (Video)

Ina Fried — Wed, 09 Feb 2011 22:03:35 +0000

It’s not the Facebook phone, but it is a phone with a whole lot of Facebook.

INQ Mobile on Wednesday is announcing its new Cloud line–Android phones that have Facebook features deeply integrated into their core as well as a dedicated music service from Spotify. The Cloud’s home screens feature a trove of Facebook options ranging from a visual news feed with images and video to one-button access to features like Facebook Chat and location-based check-ins.

“We want to do for the Facebook generation what BlackBerry did for the enterprise market,” INQ Mobile CEO Frank Meehan said in an interview in San Francisco last week. “For someone under 30 this is the stuff you want to see all the time.”

The Cloud line comes in two models–one with a keyboard and the other with a pure touchscreen. The bad news for you Americans (Mobilized is feeling very British here in London) is that the phone is coming to the U.K. in April, with no firm plans yet for when it might arrive stateside. INQ Mobile currently sells phones with Telus in Canada, but its devices are not yet sold in the U.S.

INQ Mobile made their announcement just ahead of Mobile World Congress, the cell phone industry’s big trade show which gets under way on Sunday in Barcelona.

There have been rumors of an INQ-built Facebook phone for some time–rumors that have been conflated with an official Facebook entry into the mobile market. HTC is also expected to debut a Facebook-heavy phone, though it has yet to announce its plans.

For its part, Facebook praised the INQ device.

Facebook mobile head Henri Moissinac said in a statement that the Cloud phones “bring Facebook to people with a single touch while they are mobile and demonstrate the power of socially aware devices.”

Although the selling point of the INQ Mobile phones are the connections to Facebook and Spotify, the Cloud line is pure Android. The Facebook features themselves are just elaborate home screen widgets tied to the social network, while Spotify replaces the default music player.

In doing so, INQ is looking to strike a balance between offering something unique while maintaining compatibility with Android.

“People haven’t had an emotional attachment to Android,” Meehan said, noting that users have such an affinity for the iPhone, and to some extent even the BlackBerry, or at least its messenger program.

The Cloud phones use a modest 600MHz processor from Qualcomm and feature version 2.2 of Android (a.k.a. Froyo), though the devices are designed to be upgradeable to the Gingerbread version. Meehan said that INQ is deliberately keeping the devices low-cost so they can sell for just a fraction of the iPhone’s price tag, making them attractive to a different segment of the market.

“We’ve taken very much a mass market approach,” Meehan said. “We’re going after the LGs, the Samsungs. We’re not going after people who are going for an iPhone.”

He also sees an opportunity to nab some BlackBerry Curve users.

“The Curve market is ripe,” Meehan said. “They have been sitting there with a terrible browser.”

There are also some family ties involved in the phone’s direction. INQ Mobile is owned by Li Ka-shing’s Hutchison Whampoa, which, through a subsidiary, is also an investor in both Facebook and Spotify. INQ Mobile started in 2008 and has grown to more than 200 employees, said Meehan, who also is a member of Spotify’s board of directors.

As for when the company might bring the Cloud line (or any phones for that matter) to the U.S., Meehan said it could be as early as the second half of this year.

“Let’s see how it goes,” he said. “I’m not rushing into it.”

Of course, it might also help if Spotify launched in the U.S., something that always appears to be on the verge of happening “in the coming months.”

[ See post to watch video ]

Verizon's Cure for CrackBerry Addiction: Android

John Paczkowski — Fri, 10 Dec 2010 11:00:05 +0000

Another handful of worrisome data points for Research in Motion, which appears to be slipping down carriers’ priority lists as the BlackBerry struggles for purchase in an increasingly sophisticated market. New Verizon sales metrics from ITG Investment Research analyst Matthew Goodman paint a picture of RIM that, while not yet dire, describe a worrisome trend.

According to Goodman, who obtains his data from independent wireless retailers, 80 percent of smartphone sales at Verizon in November were Android devices (46 percent of those were Droids). Which is astonishing for two reasons. 1.) That’s a huge percentage for a relatively new mobile OS in a very competitive market. 2.) In December of 2008, RIM was touting the BlackBerry as Verizon’s best-selling device. In two years, it’s gone from a flagship to a johnboat.

And with Android continuing to lead smartphone sales growth at Verizon, it seems increasingly unlikely that the BlackBerry will ever reclaim its lost title. With sales of the Tour/Bold series dwindling and no Storm refresh in sight, BlackBerry sales at Verizon are in serious decline. They dropped 45 percent year-over-year in the third quarter of this year, and Goodman sees them trending down 49 percent YOY in the fourth.

An ugly and humiliating decline, and worrisome. Because if the BlackBerry is faring this poorly against Android at Verizon, how will it fare against Android and the iPhone, which is widely expected to debut on the carrier’s network next year?

No wonder Verizon doesn’t think the upcoming launch of BlackBerry 6 devices on its network will have a “material impact” on sales. Why would it?

Incidentally, if you haven’t yet checked out our coverage of RIM Co-CEO Mike Lazaridis’s appearance at D:Mobile earlier this week, you should.

For RIM, 2011 Hopefully a Lot Better Than 2010

John Paczkowski — Tue, 07 Dec 2010 11:01:26 +0000

For Research in Motion, 2010 was a difficult year, one marked by slowing momentum and ebbing market share. But next year promises to be different. Because in 2011, RIM will be more on point than it has been in the past. This according to Barclays analyst Jeff Kvaal, who in a note to clients Tuesday suggested that the company had been taken somewhat off guard by the quick pace of advancement in the mobile industry this year.

“RIM has struggled in the U.S. during 2010,” Kvaal wrote. “Net add momentum has slowed and market share for data has ebbed. RIM acknowledges that the pace of technical advance in network technology exceeded its expectations in 2010.”

Evidently, RIM didn’t expect carriers to be quite as aggressive about moving to WiMAX, HSPA+ and LTE as they ended up being. Rather than skating to where the puck would be, RIM spent the year chasing after it–occasionally in an entirely different game.

But that’s not going to happen in 2011. With the PlayBook tablet headed to the market, perhaps along with a Touch Bold, refreshed versions of the Curve and the Storm in the works, and a smartphone migration to RIM’s new QNX OS on the horizon, the company is poised for a good year.

“We believe 2011 will bring a steadily improving line of products to the U.S. market in general, with AT&T and Verizon particularly noteworthy,” Kvaal said. “AT&T, for example, is demonstrating clear evidence of its desire to diversify away from the iPhone in recent months. We highlight the Torch and Motorola’s Android phones as examples. We also believe that Verizon is likely to be more supportive of BlackBerry in 2011 following a difficult 2010. Verizon CEO Lowell McAdam has indicated that he considers BlackBerry one of the top platforms in the U.S.”

A good forecast all around for RIM, then, though with an interesting side note about Verizon’s LTE network. Said, Kvaal, “RIM’s planning process suggests to us, however, that RIM may not participate in Verizon’s 4G device launches in January.”

RIM co-CEO Mike Lazaridis appears at D: Dive Into Mobile later today.

NPD: Android Surging, BlackBerry Falling, Apple Flat

Peter Kafka — Mon, 01 Nov 2010 11:35:56 +0000

Here’s a chart pretty much guaranteed to get teeth grinding in Cupertino–new data from NPD showing Android extending its lead as America’s most popular mobile operating system.

The consumer research group says that Google’s software was installed on 44 percent of mobile handsets sold in Q3, up 11 points since Q2. While that data may rile up Apple fans, Android’s gain seems to be primarily fueled by BlackBerry’s loss: Research in Motion lost six points in the last quarter, falling to 22 percent, while Apple’s iOS moved up one point, to 23 percent.

The year-over-year data is more dramatic: It shows BlackBerry’s market share dropping dramatically, and Apple’s less so.

The consolation prize for Apple and RIM is that they had the most-popular individual phone models in the quarter: NPD says the iPhone 4 and the Curve 8500 took the number one and two spots, respectively.

So how did Android gain share? Because it’s on so many other new phones. Canned quote from NPD’s Ross Rubin: “The HTC EVO 4G, Motorola Droid X, and other new high-end Android devices have been gaining momentum at carriers that traditionally have been strong RIM distributors, and the recent introduction of the BlackBerry Torch has done little to stem the tide.”

No BlackBerry Blackout in UAE

John Paczkowski — Fri, 08 Oct 2010 15:00:23 +0000

Research in Motion’s BlackBerry service won’t be going dark in The United Arab Emirates on Monday. This morning the the UAE’s Telecommunications Regulatory Authority (TRA), which had threatened to ban the service over security concerns, backed off that threat after reaching some sort of deal with RIM. “[The TRA] has confirmed that Blackberry services are now compliant with the UAE’s telecommunications regulatory framework,” the agency said in a statement.

Just how, exactly, RIM (RIMM) reached compliance isn’t exactly clear. The company refuses to discuss its deal with the UAE, claiming its terms are confidential. But according to the TRA, it’s the result of “positive engagement and collaboration” with the company, so my guess is it got what it wanted: An arrangement that will give it access to BlackBerry data.

Meanwhile, RIM’s services will continue uninterrupted as it prepares for the UAE launch of the Torch and Curve model in the weeks ahead.

Smartphone Price Cuts Ruining Long-Term Price Potential?

John Paczkowski — Mon, 23 Nov 2009 15:32:50 +0000

As we head into the holidays, smartphone prices are dropping to points that belie their advanced feature sets. While this is great news for consumers, it may well be problematic for smartphone manufacturers.

According to NPD Group’s latest Mobile Phone Track study, price cuts on devices like Apple’s (AAPL) iPhone and RIM’s (RIMM) Blackberry Curve inspired a three percent decline in the average price for all cellphones in the third quarter of 2009. The overall average purchase price for mobile phones in the U.S. for the period: $85. A year ago it was $88.

An interesting trend given the fast-advancing feature sets and presumably high development costs of the new state-of-the-art smartphones we’re carrying around these days. For while these lower prices mean more sales for smartphone manufacturers and more subscribers for their carrier partners in the short term, they may well be undermining the smartphone’s price potential in the long term. It’s hard not to see the $299.99 Palm (PALM) Pixi for $24.99 on Amazon (AMZN) or the $499.99 Droid Eris for $49.99 on Overstock (OSTK) as having some deflationary impact once those retailers are done with them.

“That impact will continue,” NPD analyst Ross Rubin told me. “The iPhone 3G at $99 has created a benchmark that competitors are responding to with handsets such as the Droid Eris and Palm. Even where a handset is competing closer to the $200 mark, carriers and retailers are using buy-one-get-one promotions (that help lock in family plans). And retailers are discounting even value-priced smartphones further to drive store traffic and accessory sales.”

Rubin’s conclusion: “We will soon reach the point where the handset is a minor expense consideration and the required monthly data fees become the limiting factor in smartphone adoption.”

A Downsized BlackBerry Bold With Oomph

Katherine Boehret — Tue, 10 Nov 2009 23:16:08 +0000

Almost exactly one year ago, Research In Motion introduced what I then called the Buick of BlackBerrys: the BlackBerry Bold. It was bulky, heavy and seemed made for the holster-wearing set. But what it lacked in style it made up for in comfort. It had a generously sized keyboard, bright screen and even a leatherette back to accent its luxurious side. The Bold was RIM’s first BlackBerry to run on the fast 3G network, and AT&T was asking $300 for it—$100 more than the least expensive Apple iPhone at the time.

Much has changed in a year, most notably the growing number of serious competitors vying to steal customers from RIM (RIMM) and Apple (AAPL), and the surge of applications (“apps” for short) available for these super smart phones.

[ See post to watch video ]

This week, I tested RIM’s new BlackBerry Bold 9700 (na.blackberry.com), which will be available on Nov. 27 for $200 with a two-year T-Mobile contract. Like the original Bold, the Bold 9700 has a leatherette back. But that’s where the similarities end. This new version reminds me of the original Bold after a diet: smaller in every dimension—width, height, depth and weight—and, physically, it’s a lot like the newer BlackBerry Curve models. (I use the Curve 8900 every day, and after using the two together for a week I still mistook them for one another at a glance.)

RIM has long been proud of its diverse selection and the fact that it doesn’t force a “one size fits all” theory on its users. Instead, it offers BlackBerrys in all shapes and sizes, ranging from the Pearl Flip, a flip phone with a built-in BlackBerry, to the Storm 2, a touch-screen device without a physical keyboard, and several models in between.

Now, the Bold has dropped its distinguished characteristics. The Buick of BlackBerrys has become as common as the Toyota Camry. Is there nothing left for the user who likes a large, luxurious BlackBerry?

In a side-by-side comparison between this new Bold 9700, the Curve 8900 ($150 after a $100 mail-in rebate) and the Tour 9630 ($150 after Verizon’s $100 online discount), the physical differences are almost imperceptible. And these models don’t look all that different from the Curve 8520, which costs $50 with a two-year T-Mobile contract when bought at Wal-Mart (WMT).

The new Bold’s smaller size means its keyboard also is slightly smaller than its predecessor: It measures about 5.5 centimeters across rather than 5.9 centimeters. I still found it relatively comfortable to use. But this keyboard is almost exactly the same as the keyboard on the BlackBerry Tour, except the new Bold’s bottom row of keys is slightly shorter. Unlike the keyboard found on the Curve 8900 and other less-expensive Curves, the keys on the Bold 9700 are positioned side by side with no spaces between them, and horizontal rows are divided by chrome frets.

Look familiar? The BlackBerry Bold 9700 now resembles existing BlackBerrys.

While the Bold 9700 looks rather undistinguished, it has a few less-obvious attributes that give it a little oomph. For starters, it uses a trackpad for scrolling the screen. Longtime Blackberry users will remember the original scroll wheel, which was on the right side of the device. In 2006, the scroll wheel was replaced with a trackball on the front of the device. This September, that trackball was replaced by a trackpad as first seen on the Curve 8520, and its appearance on this new Bold confirms RIM’s decision to use it as the navigational tool of choice.

This trackpad is a tiny, touch-sensitive square that works by sensing a finger’s directional movements. Pressing in on the trackpad, like pressing in on the trackball, selects something on the screen. At first, I missed the satisfying physical feel of scrolling with the trackball, and the trackpad felt fast and less controllable to my thumb. But I soon got used to the trackpad and appreciated that it does away with all moving parts that could possibly get stuck—a trackball hazard for many BlackBerry users. The trackpad also establishes a flat layer beneath the screen that looks sleek and smooth in line with the four navigational buttons.

Another advantage of the Bold 9700 is its battery life. If you take off this BlackBerry’s leatherette back, a battery that measures almost the size of the device itself lies beneath. This large battery supplies the Bold 9700 with enough juice to last up to 19 days in standby mode. By comparison, the BlackBerry Tour and Curve 8900 last for up to 14 days each in standby. The new Bold’s talk time is up to six hours, slightly better than the Curve 8900′s 5½ and an hour better than the Tour’s five-hour talk time.

This thinner, lighter, smaller Bold is more comfortable to use for phone calls than the original, which could make users feel like they were holding a small piece of toast up to their ear during calls. I made several calls with no problems. Emailing on this Bold 9700 was as simple as always, and I set up four email accounts for testing.

Despite its fancy new BlackBerrys, RIM needs to overhaul the way it handles apps. The Bold 9700 comes preloaded with a prominently positioned icon for RIM’s BlackBerry App World store. But apps downloaded from here still go right into the “Downloads” folder, sending users unfamiliar with this system into a frantic search for their newly downloaded app.

And not all apps go into that folder; the Facebook app goes straight to the “Apps” folder. Why not put every new app right on the home screen and let me put them into folders if I so choose?

Once apps are downloaded, RIM neglects to notify you when all apps need to be updated. On my personal Curve 8900, I recently dug into the settings of my TwitterBerry and Facebook apps and manually checked to see if updated versions were available for each. This was the case, and I downloaded the new versions, but most people would never think to check for this kind of thing. Instead, RIM should send notifications about available updates for all apps.

The Bold 9700 runs on T-Mobile’s 3G network, which isn’t nearly as established as the 3G networks that Verizon (VZ) and AT&T (T) offer. It also can connect to Wi-Fi and allows voice calls to be made over Wi-Fi. (The BlackBerry Tour connects to Verizon’s 3G network but doesn’t have Wi-Fi—a huge downside. The Curve 8900 connects to Wi-Fi but not to 3G.)

The other attributes of the Bold 9700 are like the BlackBerry Curve 8900 and Tour: They all have cameras with flashes that are capable of capturing 3.2-megapixel photographs, bright 480×360-pixel displays, built-in GPS and slots for microSD memory cards so as to expand their memory.

If you’re considering a BlackBerry upgrade, the Bold 9700 offers 3G and Wi-Fi, a combination not offered by another BlackBerry with a full physical keyboard—other than the original Bold. But since many of the Bold 9700′s features are about the same as less-expensive BlackBerrys, it’s worth considering the Tour and Curve 8900 before you spend $200 on a device that no longer lives up to its bold name.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

RIM Product Line More FrankenBerry Than CrackBerry

John Paczkowski — Fri, 26 Jun 2009 18:00:53 +0000

With the Palm Pre and iPhone 3GS in stores and the myTouch 3G, T-Mobile’s second Google (GOOG) Android phone, headed to market, is the Research in Motion (RIMM) product lineup beginning to look a bit dated? Which leads to another question: Has RIM’s success made it too complacent?

GC Research analyst Tero Kuittinen believes it has. In a research note Friday, Kuittinen described the company’s Blackberry product range as “shopworn,” noting that even the new Blackberry Tour is quite close to the aging Curve in look and feel.

“We are concerned about the autumn and winter Blackberry product range–RIM seems to have made a deliberate decision to rely on incremental improvements in mid-range and low-end models instead of bringing advanced features aggressively to cheaper devices,” Kuittinen writes. “Considering how competitive the smartphone market is getting, we believe this cautious approach may begin backfiring in the autumn and particularly during the Christmas season.”

Kuittinen goes on to question the logic of the company’s new flip phone initiative, wondering why the company is rolling out its 8230 clamshell at a time when consumers are so enamored with large display devices like Apple’s (AAPL) iPhone and the new Palm (PALM) Pre. And that’s a great question because, well, the contract phone bestseller lists at most carriers aren’t exactly overrun with clamshells these days, are they?

“Overall, RIMM’s expansion to flip phones is ill-timed, and the Tour line lacks kick and the low-end improvements are minor at best,” Kuittinen concludes. “It is the combination of these three simultaneous factors that leads us to believe RIMM may have become lulled into complacency by the stellar success of the Blackberry devices over the past couple of years. The year 2009 is a tough period to let your product development program spin its wheels.”

Hard to disagree with that assessment given the handset launches we’ve seen so far this year. But perhaps the Storm 2 will prove Kuittinen wrong on that account. Perhaps it will even raise the bar a little. But even if it does, will that be enough to invigorate the entire product line? Kuittinen doubts it. “One major big-display phone launch, in our opinion, may not fully offset the slight malaise afflicting the rest of the Blackberry range in the autumn,” he concludes.

Below, our D7 Interview with RIM CEO Mike Lazaridis.

[ See post to watch video ]

A Kick Start to the Sidekick's Social Side

Katherine Boehret — Wed, 06 May 2009 00:14:02 +0000

If you’re tired of the basic BlackBerry design (small keyboard with a small screen) or the iPhone design (a virtual keyboard on a large touch screen) you might prefer a device with a roomy physical keyboard that stays out of your way, hiding under a large screen until you need it. Over six years ago, a small company called Danger introduced just such a device, called the Sidekick.

Since then, Danger has been acquired by Microsoft Corp. (MSFT), and there have been many iterations of the Sidekick. This Monday, yet another version of the Sidekick will be released: the Sidekick LX. Its swing-out screen design hasn’t changed much over the years, but competitors have since produced several other devices that also have screens that move to reveal QWERTY keyboards — including the Google (GOOG) Android G1 phone, whose chief designer also helped create the Sidekick.

[ See post to watch video ]

This week, I tested the T-Mobile Sidekick LX to see how this old chestnut fared with some new polishing inside and out. It still bears the flashy, hip features that distinguished older Sidekicks, and newly integrated social-networking apps for Facebook, MySpace and Twitter enhance these traits. A Download Catalog works like Apple’s (AAPL) popular App Store by bringing games, apps, themes and sounds directly to the device.

But this Sidekick’s pricing doesn’t make much sense in our current recession: It will cost $250 after a mail-in rebate for new T-Mobile customers who sign up for a two-year contract; current T-Mobile customers who are eligible for an upgrade will pay $200 after the same discounts.

For $200, you could buy Apple’s iPhone or Research In Motion’s (RIMM) BlackBerry Storm, which both have touch screens and come with Microsoft Exchange support that synchronizes the device with corporate email accounts. (T-Mobile says the Sidekick LX should be able to get Exchange support from the device’s Download Catalog “in the coming months,” but wouldn’t be more specific.) The Sidekick also lacks Wi-Fi capability, which is also true for the BlackBerry Storm but not so for the iPhone, which works with 3G or Wi-Fi networks.

The absence of a touch screen is glaring on such an expensive device, especially one with a screen this large. It’s easy to imagine using a finger to flick and spin the Sidekick’s on-screen menu wheel, tapping on one to open it. Instead, you’re stuck using a trackball to repeatedly scroll through a crowded, 15-menu wheel.

The T-Mobile Sidekick LX has the device’s traditional swing-out screen but is the thinnest Sidekick yet.

The LX is the thinnest Sidekick yet, but it still looked rather large lying next to my BlackBerry Curve 8300 and an iPhone; it measures 1.3 and 2.16 cubic inches larger than each, respectively. Compared with past Sidekicks, this one has a design that feels flatter thanks to a thin flip-out screen that smoothly blends into the device in its closed position. You have to lift up the nestled-in screen before it turns to flip out, and I found it a little harder to open with just a push of my left thumb.

The Sidekick LX, however, has some hearty extras including a generous 3.2-inch display, a 3G connection that makes it easy to use for quickly browsing the Web, built-in GPS and a 3.2-megapixel camera (like the BlackBerry Storm and new BlackBerry Curve 8900 cameras). It comes with a 1-gigabyte microSD card, but this memory card can be accessed only by pulling off the device’s back panel instead of via a card slot on the side.

I brought the Sidekick LX with me for a weekend in Boston and its good-quality camera came in handy as I wandered Copley Square and snapped photos of still-blooming tulips in bright colors. I signed into my Facebook and Twitter accounts, and updates from these networks flashed across the top of the screen in banner-like news flashes.

The Sidekick LX can play YouTube videos, and can record its own videos for uploading and sharing to Web sites. Its colorful screen has over twice the resolution of its predecessor and is 0.6-inch larger.

But a few awkward software designs left me scratching my head. After I uploaded a photo from the Sidekick LX to Facebook, I was left in the Facebook app, rather than my device’s photo album, where I started and wanted to be. MySpace updates are pushed to the Sidekick LX as they happen, but Facebook automatically updates only once an hour. Twitter can be set to check tweets as often as every five minutes, but, by default, it’s set to check only every 30 minutes — a glacial pace for Twitter fans.

I used the Download Catalog to buy a few apps, games and ringtones for my Sidekick, including a $6.99 game of “Who Wants to Be a Millionaire 2009″; a $2.99 flashlight app; and a $2.49 ringtone that played 15 seconds of Katy Perry’s song “Thinking of You.” T-Mobile says there are thousands of items in this catalog.

Calls placed and received on the Sidekick were remarkably clear-sounding to me and the friends I spoke with. Dialing numbers could be a little frustrating because, as was the case with former Sidekicks, you’ll need to open the flip-out screen to dial the number and then close it so you can hold the phone up to your ear. But most people will call friends in their address books and won’t need to use the number keypad.

The Sidekick’s 15 menus are simply too many to scroll through. I would prefer it if several categories were combined into one, such as Phone, myFaves (T-Mobile’s list of five friends you call), Phone Messaging and Address Book. Currently, these are listed as four separate menus. Simultaneously pressing the Sidekick’s Jump and Cancel buttons brings up a Quick Access view of recently opened menus and unread messages, and this eases navigation.

For its price, the Sidekick LX should be shipped with Microsoft Exchange already working, and all of its social-networking apps should have better updating capabilities. But most of all, the Sidekick’s big screen is just begging for multitouch in place of a trackball. If these features were part of the Sidekick LX 2009, it might be worth its price.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com

BlackBerry Curve More Popular Than iPhone

John Paczkowski — Mon, 04 May 2009 14:19:17 +0000

Question for you: What was the best-selling consumer smartphone in the U.S. in the first quarter of 2009? What’s that? Apple’s iPhone?

Wrong. According to market researcher NPD, the best-selling smartphone was Research in Motion’s (RIMM) BlackBerry Curve, which slipped past the iconic device in market share, bolstered by Verizon’s (VZ) Buy One, Get One promotion.

That deal, which ran from Feb. 6 to March 31, offered a second RIM handset of equal or lesser value with the purchase of any Blackberry and a two-year contract–an attractive proposition and one that many a consumer took the carrier up on. NPD says RIM’s consumer smartphone market share rose to nearly 50 percent in the first quarter, an increase of 15 percent. Meanwhile, Apple’s (AAPL) and Palm’s (PALM) shares both declined 10 percent. “Buy one, get one free” trumps “what are the handy things about the iPhone” every time.

NPD’s Top 5 rankings:

RIM BlackBerry Curve (all 83XX models)
Apple iPhone 3G (all models)
RIM BlackBerry Storm
RIM BlackBerry Pearl (all models, except flip)
T-Mobile G1

“Verizon Wireless’s aggressive marketing of the BlackBerry Storm and its buy-one-get-one BlackBerry promotion to its large customer base contributed to RIM capturing three of the top five positions,” Ross Rubin, director of industry analysis at The NPD Group said in a statement. “The more familiar, and less expensive Curve benefited from these giveaways and was able to leapfrog the iPhone, due to its broader availability on the four major U.S. national carriers.”

It’s not likely we’ll ever see a similar “buy one, get one” free deal from Apple for the iPhone, although if we did, one wonders how long the BlackBerry would be able to hold on to the top spot.

BlackBerry Curve More Popular Than iPhone

John Paczkowski — Mon, 04 May 2009 14:19:17 +0000

Question for you: What was the best-selling consumer smartphone in the U.S. in the first quarter of 2009? What’s that? Apple’s iPhone?

NPD’s Top 5 rankings:

RIM BlackBerry Curve (all 83XX models)
Apple iPhone 3G (all models)
RIM BlackBerry Storm
RIM BlackBerry Pearl (all models, except flip)
T-Mobile G1

How BlackBerry Models Differ

Walter S. Mossberg — Wed, 18 Mar 2009 23:12:02 +0000

Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I get confused by all the different models of the BlackBerry — Bold, Storm, Curve, Pearl and so on. Can you briefly explain the differences?

There are too many models to list here, because RIM, the maker of BlackBerry, makes varying versions for competing wireless carriers, and these may have different features, even if they look the same. However, here’s a quick breakdown of the main flavors.

The Bold is the top-of-the-line BlackBerry, relatively large and costly, with a wide keyboard and a big, vivid screen. The Curve is its little brother — still sporting a good, full, keyboard, but lower-priced, smaller and lighter. The newest Curve, called the 8900, has a beautiful screen and is even sleeker than its predecessor.

The Pearl is a slimmer, low-priced, more fashion-oriented model with a truncated keyboard that has two letters on each key and relies on software to guess which one you meant to hit. The Pearl Flip is much like the Pearl, except, as its name implies, it’s a flip phone.

The Storm is the BlackBerry line’s most direct competitor to the Apple iPhone. It’s the only BlackBerry without a physical keyboard, instead relying on a large, beautiful touch screen for typing and navigation. Unlike on the iPhone, however, the Storm provides physical feedback each time you press down on the screen.

I’d be interested in the new, tiny iPod Shuffle, except that I dislike Apple’s earbuds. And, because they have now moved the playback controls to the earbud cord, I can’t use my favorite third-party set. What are my options?

Well, one option is to buy the old model of the Shuffle, which Apple is keeping on the market. It’s larger, but still very small, and has the controls on the player itself, rather than on the earbud cord, so you can use plain old earbuds or headphones from other companies. Plus, at $49, it’s $30 less, though it has only 25% of the capacity of the new one and lacks the new model’s voice features.

Another, costlier, option is to buy better earbuds that have the new controller built in. Apple sells a pair of $79 in-ear buds with a control module on the cord. They were designed for the iPod Touch, but the company says they work perfectly with the new Shuffle. Several other headphone companies, such as Klipsch, have announced plans to offer either headphones or adapters with Shuffle-compatible controls in coming months.

Is it safe to upgrade my Vista PC to the beta version of Windows 7?

Since it is a beta version, there is always some danger of problems. But I have upgraded a couple of Vista computers with no special tricks or help, and with no significant problems. Still, there are a couple of caveats. First, Microsoft will be replacing the beta with a more polished “release candidate” that could involve a re-installation process, so you may want to hold off. Second, Microsoft isn’t guaranteeing that every hardware feature on every computer or peripheral will work properly under the pre-release versions.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

BlackBerry Storm: Press and Be Depressed?

John Paczkowski — Wed, 11 Feb 2009 17:35:16 +0000

Are Research in Motion customers opting for the company’s Curve and Pearl BlackBerries over the BlackBerry Storm, its new touchscreen smartphone? Or are they trading the Storm in for one of those older models? That would seem to be the implication of the company’s announcement today that its fourth-quarter profits could fall on the low end of forecasts despite good growth in subscriptions.

RIM (RIMM) expects earnings in the fourth quarter to be at the low end of its earlier target of 83 cents to 91 cents a share. An interesting data point to consider in light of the company’s claim that it had “record levels” of net subscriber additions during the month of December and predicts subscriber additions for the quarter ending Feb. 28 to be more than 20 percent higher than previously estimated.

“RIM achieved a very strong start to the holiday buying season and the momentum carried on stronger than expected during the past seven weeks despite a seasonally slower time frame and the challenging economic environment,” co-CEO Jim Balsillie said in a statement. “We are pleased with our leadership and momentum in the market after shipping our 50 millionth BlackBerry smartphone in January and introducing a range of new products that are achieving exceptional early results and helping attract record levels of new customers to the BlackBerry platform.”

Unfortunately for RIM, those “exceptional early results” and “record levels of new customers” don’t appear to be enough to ease investor concerns that its profits are waning. Shares in the company slid more than 17 percent in early trading today.

BlackBerry Bold Is Big, Bulky And Beautiful

Katherine Boehret — Wed, 05 Nov 2008 02:18:03 +0000

Change is a familiar concept in the mobile-phone industry. Most recently, Apple and Google introduced mobile devices with two vital innovations: They run on fast 3G networks and use touch screens. Yesterday Research In Motion (RIMM), maker of the BlackBerry, brought out a device that goes halfway: the BlackBerry Bold, which runs on AT&T’s 3G network, but doesn’t have a touch screen.

The $300 (with two-year contract) Bold doesn’t pose as RIM’s real iPhone competitor; that distinction will fall to the touch-screen BlackBerry Storm due out later this month. Instead, the Bold serves as an upgraded version of the company’s BlackBerry 8800 series devices. These models are popular with corporations because they focus most on functionality over style. As a result, they tend to be a bit on the large side — especially compared with the BlackBerry Curve or BlackBerry Pearl.

[ See post to watch video ]

I’ve been using the Bold for the past couple of weeks, both in New York City and in Washington, D.C., and had almost no trouble doing email and Web browsing with its 3G network connection and Wi-Fi capability. I admit that I didn’t use it much as a phone, mostly because its bulky size made it awkward to hold to my ear while chatting.

On the plus side, the BlackBerry Bold has a bright, beautiful screen and one of the most comfortable keyboards I’ve used on a mobile device. Behind the scenes, it has a speedy processor that handles email, Web browsing and video playback with ease. The Bold’s 2.66-inch screen is the largest yet on a BlackBerry.

But the Bold reminded me of my grandparents’ new Buick: handsomely polished and luxuriously comfortable, with plenty of extra bells and whistles. As much as I like the plush feel of this ride, it can feel as big as a boat when I need to park or navigate narrow city streets. Likewise, the Bold’s large size affords mobile extravagances like a keyboard I could use without looking down and a leatherette-covered back panel. But when tossed in a bag or even held in my hand, the BlackBerry Bold simply feels too heavy and too big.

Blackberry Bold

Short Memory

Furthermore, this device’s $300 price is steep considering it comes with only one gigabyte of memory, and a memory-card slot for expanding that should you choose to do so. By comparison, Apple’s (AAPL) smallest $199 iPhone comes with eight gigabytes of memory.

The Bold’s battery lasted for me just over a day after being fully charged. RIM says a full charge will last for four and a half hours of talk time and about 13.5 days of standby. The BlackBerry 8820, by comparison, lasts a bit longer: five hours of talk time and 22 days of standby.

But the Bold’s brighter screen and faster network allow it to do things that were slow and stuttering in previous models, such as quickly loading and watching YouTube clips on the device’s browser.

Icons on the Bold’s main menu look like pale white versions of the colorful, cartoon-like icons found on previous BlackBerrys; perhaps these more-staid icons were added to make the device look more sophisticated. The Bold’s edges are distinguished with silver chrome, and buttons abound on all sides: a volume rocker on the right edge, customizable convenience keys on the right and left sides, a microSD card slot on the left, a mute button on the top edge and a one-touch button on the bottom that releases the entire back panel.

The Bold’s leatherette-covered back panel gave the device a richer feel — a far cry from the flimsy plastic back on my BlackBerry Curve that falls off if I drop it. This black leatherette back can be swapped out for other colors like blue, red, slate and brown, which can be bought at ShopBlackBerry.com.

This BlackBerry’s Web browser uses an on-screen magnifying-glass icon to remind users that they can zoom in to more easily read Web pages. Google’s G1 device uses a similar magnifying glass. The Bold’s Menu button (to the left of the trackball) offers a helpful way to browse using the Go To command. This command opens a screen with a blank address bar; a search box that can be set to use Google (GOOG), Wikipedia or Dictionary.com; and a list of bookmarks and recent history.

Roomy Keyboard

Emailing on the BlackBerry Bold was a breeze. I grew so fond of its keyboard design — made with flat, roomy keys and silver “frets,” or dividing lines, that separate each row — that I found myself touch typing without looking down after only three days of use.

RIM says that each key has a subtle high point on it that makes typing more comfortable, and I agreed, rarely typing an incorrect keystroke. Attachments opened in a blink, and DataViz Inc.’s Word To Go, Sheet To Go and Slideshow To Go make it simple to open and edit Microsoft Word, Excel and PowerPoint documents.

As the presidential election approached, friends often emailed links to videos or Web sites with information about the latest news. On my BlackBerry Curve, I rarely even bother trying to open these links because that device’s EDGE connection is so slow. But the Bold opened Web addresses and videos with no problem, whether I was on AT&T’s 3G network or Wi-Fi in my home or office.

A pre-installed AT&T (T) application called CV, which stands for Cellular Video, holds a selection of clips from sources like CNN, ESPN and ABC as well as full episodes of TV shows (I watched a good portion of “30 Rock”). Categories at the bottom of the CV menu screen combine videos into groups like Most Watched, Entertainment and HBO Mobile, which costs $5 a month extra.

Driving Directions

While you’re driving, AT&T Navigator, by TeleNav, makes use of the Bold’s big, bright screen by flashing clear turn-by-turn directions on the device as you go.

I found the BlackBerry Bold to be a huge asset for on-the-go productivity, and some users won’t mind this mobile device’s large build and higher price because of its luxuriously comfortable features.

If you’re thinking of upgrading your BlackBerry to get a faster experience, and don’t want to wait to try the BlackBerry Storm’s touch screen later this month, the Bold is definitely worth a look.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Getting Mobile Novices to Check Email

Katherine Boehret — Wed, 24 Sep 2008 01:00:02 +0000

Are you a member of the “I-check-my-email-constantly-even-when-I-know-no-one-has-emailed-me” club? If so, your mobile email device is never far and you’ve found yourself wondering how other people can leave unread emails sitting in their inboxes all day. On the other hand, those seemingly unplugged people are likely puzzled by BlackBerry addicts, wondering what could possibly be so urgent that they need to know about it the second it happens.

This week, I tested Peek, a device that might bridge the gap between these two camps. It’s made for those who don’t intend to become consumed with mobile email, and don’t need a combination phone, Internet, digital camera and email gadget. Yet from time to time, these people wish they had a better way to check emails without going home and turning on their computers.

The $100 Peek (GetPeek.com) sends and receives emails for $20 a month.

Since I fit the constantly-checking-email description, I enlisted the help of someone who falls squarely into the category that Peek is targeting: my mother. Mom is constantly on the go, working on one project or another, and she doesn’t have time to consistently check her email. On more than one occasion, I’ve had to call her to talk about emails I sent that she didn’t yet read.

Stylish and Simple

Peek is a stylishly thin device that, to a mobile email novice, could pass for a BlackBerry. It receives and sends email, period. Peek doesn’t have a Web browser, phone or built-in digital camera. It’s sold for $100 at Target and GetPeek.com, and costs $20 monthly for contract-free service. Most email accounts work with this gadget, including Hotmail, Yahoo, Gmail and AOL, and up to three accounts can be set to work on each device.

Peek Inc., a New York company that was started by former Virgin Mobile USA (VM) employees, mailed a Peek to my mom in Pennsylvania, and she has been using it for about a week with positive results.

I, too, tested a Peek, but I was more interested in my mom’s feedback since, prior to this test, she hadn’t used a mobile email device and I use two different ones — regularly. Overall, I’d suggest waiting until November to buy a Peek due to a handful of improvements that the company plans to add by then.

Winning Over a Novice

My mom got the hang of Peek almost instantly and found it both helpful and relatively easy to use. She liked its full keyboard and the way most of its keys lit up and were familiarly placed like those on a computer keyboard — a feature I take for granted on my BlackBerry. Its price and stylish, thin look appealed to her, too. She tested an Aqua Blue Peek — though the device also comes in Black Cherry and Charcoal Gray. I knew Mom was catching on when she casually sent a message from her Peek late one night using the subject line, “What’s Up?”

My mom suggested a few improvements, and I agreed with all of them. The Peek can vibrate, chime and glow blue when new emails are received, but none of these indicators are particularly noticeable. For example, the chime sounds only once and neither my mom nor I could always hear it — even at its loudest setting — especially if it was in a purse. A blue indicator light on the Peek glows once every 10 seconds for 10 minutes after an email is received, but goes idle after that.

The font used on the Peek’s screen could stand to be a little bigger. My mom found words typed in all capital letters were easier and faster to read than the regular font, but she thought most people wouldn’t have too much trouble while using their glasses.

Peek Inc. says that by November, it will have added a louder chime, a constantly blinking indicator light and a larger font to the device. Also in November, people who purchase 12 months of service at once will get an extra month free.

Compared with my BlackBerry Curve, the Peek was thinner but I found its buttons and side scroll wheel a bit stiff. And Mom and I both found that the oft-used Space bar key was too tough to press down.

One Inbox, Three Accounts

The Peek’s straightforward system uses one inbox view (in which up to three email accounts are combined), one menu and a side scroll wheel for selecting commands. And though my mom didn’t seem to mind, the device’s overall navigation system came off as a bit clumsy to me. For example, rather than selecting an email to read it, I had to select an email, and then choose “Open Email” from a menu list. On most other devices, this can be done with one step.

But some BlackBerry tricks are built into the Peek, such as touching “T” to automatically go to the top of an email or inbox; “B” to go to the bottom; or “N” to move to the next email without navigating back to the inbox list. Likewise, the space bar serves as a built-in Page Down button. And holding a letter down will capitalize it.

Photo attachments can be easily opened on the Peek, though attached documents from programs like Word and Excel won’t open up.

Synching Contacts

A simple step lets users synchronize their email account’s contact list with the Peek. My mom did this with an AOL account, and I did it with Hotmail, Gmail and .Mac accounts. Peek devices automatically check for email every two to five minutes, or if users can’t wait two minutes, they can initiate a Send/Receive manually and see an up-to-date queue of emails.

Peeks each have eight megabytes of usable memory, which can hold about 5,000 emails. Once a device reaches capacity, an on-screen prompt asks permission to delete the 500 oldest emails. Peek Inc. says a full battery charge will last about five days if a device handles around 10 to 15 emails a day; power users who send and receive 200 to 300 emails a day will get about two days of use from a full charge.

When asked, my mom concluded that she would probably buy a Peek, but said she still wasn’t sure that she had an urgent need to see email all that often. She also noted that Peek could become a Pandora’s box of sorts for people who, as they use it more often, might want to get more out of it — such as Google searches or other Web browsing.

Peek serves a purpose: It gives those who don’t belong to the “I-check-my-email-constantly” club a way to “peek” in on their emails and not feel so unplugged from friends and family. That alone, is reason enough to buy my mom one of these devices.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Ahead of the iPhone, Other Makers Offer Some Quality Devices

Walter S. Mossberg — Thu, 21 Jun 2007 00:01:00 +0000

Despite the feverish hype around Apple’s forthcoming $499 iPhone, which goes on sale next week, the established makers of smart phones aren’t idle. They continue to turn out new models capable of not only making voice calls and exchanging text messages, but of handling email, surfing the Web, taking pictures, and playing music and video.

In fact, this category is getting so crowded that it’s hard to follow all of the contenders. T-Mobile and Sprint, for example, have just announced very similar smart phones running Microsoft’s latest Windows Mobile software. Both feature horizontal keyboards that slide out from beneath the screen. The T-Mobile Wing costs $299 after various rebates, while the Sprint Mogul, which runs on a faster network, costs $399.

[ See post to watch video ]

But I’ve been testing two other new smart phones that I find especially interesting. One is the latest attempt by BlackBerry maker Research In Motion to appeal to consumers. The other is a high-resolution camera phone by Nokia, which costs more than even the iPhone.

The new BlackBerry Curve 8300, sold by AT&T, is sort of a cross between the maker’s low-end consumer-oriented Pearl and its larger, more traditional models like the 8800 series. It costs $199 after rebate, with a two-year contract.

Unlike the Pearl, which manages its slender size by sporting only a squished keyboard where two letters must share each key, the Curve has a full, if slightly compressed, keyboard. I found it no problem to use accurately. It does, however, use the Pearl-like trackball instead of the famous BlackBerry side-mounted wheel.

To accommodate the keyboard and a wider screen, the Curve is wider and a bit thicker than the Pearl, and has more of the traditional BlackBerry look. And it’s over 20% heavier. But it’s narrower, shorter and lighter than the 8800, though a bit thicker.

The silver-colored Curve doesn’t boast any technological breakthroughs. It’s mostly an attempt to bring the BlackBerry’s email capabilities to a model that doesn’t compromise the keyboard the way the Pearl did. It has all the traditional BlackBerry features, plus a two-megapixel camera, a slot for a memory card, and the ability to play music and videos.

In my tests, I had no trouble at all sending and receiving email on the Curve, taking or displaying pictures, or playing music. I was able to move over some songs and pictures from my own computer, and they displayed and played as promised. Voice quality was fine, and phone talk time is about four hours — reasonable but not outstanding.

In a welcome move, the Curve has a standard headphone jack, capable of playing music in stereo and handling phone calls. It also includes Bluetooth for wireless headsets and use in cars, but it doesn’t have Wi-Fi wireless networking. It also runs on AT&T’s relatively slow EDGE network instead of the carrier’s faster data network. And the Web browser is mediocre.

The Nokia N95 lacks a full keyboard, physical or virtual and its email is primitive, but that’s not its main purpose. This device is the best combination of a camera and a phone I’ve ever tested, and includes a long list of other media features.

The camera boasts five megapixel resolution, highly unusual for a phone, and it takes marvelous photos. When I transferred my shots to my computer, they were large, sharp and vivid, just as if they’d come from a standard camera. The camera has Carl Zeiss optics, autofocus, multiple flash settings and various scene settings. It also has a burst mode capable of taking six shots in rapid sequence.

But getting such a good camera in a phone will set you back a whopping $749. And you can’t buy it through any phone carrier, only from Nokia’s Web site (nseries.com) or from various electronics stores. You have to buy a phone plan separately.

Nokia’s N95, left, and BlackBerry’s Curve 8300

Like the Curve, the N95 has good voice quality, but runs on the slow EDGE network, though a future version could support faster networks. Unlike the BlackBerry, the current N95 also can use Wi-Fi networks. Battery life is only fair: 3.5 hours of talk time. While Nokia touts the phone’s Web browser, I found it to be unimpressive. But the phone includes GPS mapping, with optional navigation. It also accepts memory cards for storage.

Physically, the N95 is small, but chunky; on one side, it looks like a plum-colored camera. If you slide its screen in one direction, the keypad is revealed. Sliding it the opposite way reveals standard controls for playing music and video clips. I was able to move pictures and songs from my computer, but the songs failed to display album covers when played.

For $749, you could buy the Curve and a very nice digital camera. But the N95 is for photo enthusiasts who want an all-in-one device. The Curve is a more mainstream smart phone that aims for a balance of features at a low price.

Email me at mossberg@wsj.com. Find all my columns and videos online free at the new All Things Digital Web site, http://walt.allthingsd.com.